SUMMARY:

• A hardworking and goal - oriented information technology professional, with extensive experience in quality assurance, automation test script development/execution/maintenance, manual testing, scripting, technical training, modular development, application development, code development, migrations, upgrades, and troubleshooting.
• Possesses a strong knowledge of automated software testing and VBA script development for data creation and regression testing, as well as testing defect resolution and issue identification.
• Demonstrates excellent communication skills, with the ability to work with multiple levels within an organization and off-shore.

TECHNICAL SKILLS:

• Microsoft Office Suite
• Notepad++
• Vb.net
• VBA
• Java Script
• Vb Script
• Micro Focus TestPartner
• Micro Focus Silk
• Micro Focus Silk Central
• Micro Focus Silk TaskVision
• Jira
• Optimal Trace
• COBOL
• RPG
• UNIX
• C
• C#
• RDP
• VMware
• Google Drive
• MySQL
• Selenium
• Sahi Pro
• Test Complete
• NetSuite. Limited QTP/UFT trained

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, Illinois

QA Automation Engineer

Responsibilities:

Technology Utilized: Windows 10, RDP, DUO, Putty, Jira, Java Script, Notepad++, Microsoft Office, Slack, Sahi Pro, VMware, SVN, NetSuite

• Built out automation test libraries and scripts using Sahi Pro for smoke and functional release testing on multi-type browsers
• Actively did manual testing of issues and features both web and mobile
• Develop stand alone, in script, and execution log documentation/narrative for all automated test scripts
• Manual testing of issues to verify resolution
• Manual testing on mobile platforms - iPad and Android

Confidential, Madison, Wisconsin

Senior Quality Assurance Analyst

Responsibilities:

Technology Utilized: FileZilla, MySql, Jira, Toad for Java, Java Script, Google Drive, Microsoft Office, Google Office, Test Complete, Selenium

• Responsibility for website testing, issue testing, regression testing on multiple browsers and browser versions
• Developed automated testing standard and best practices
• Developed automation for functional regression testing
• Developed reusable automated test modules
• Participated in Scrum planning and grooming sessions
• Scrum/Agile testing environment

Confidential, Illinois

Senior Quality Assurance Analyst

Responsibilities:

Technology Utilized; Test Partner, Silk Central, MS Office, Windows 98/2K/XP,7,7CE,8, Windows Server 2003/2005, VB.net, VBA, Top Scan, VB Script

• Held responsibility for testing Websites and POS systems for college bookstores. Created automated driver and test scripts for issue testing, data creation, and regression testing, utilizing Micro Focus TestPartner and data-driven framework.
• Participated in Scrum sessions for website testing
• Performed extensive manual testing; developing and execution of manual test cases, ad-hoc testing for new product and service offerings, issue resolution and validation test cases, and functional testing for course tracking systems, store, office systems, POS, registration systems, and websites. Issues identified were recorded entered and tracked, using TaskVision, JIRA and Micro Focus Silk.
• Created automation development framework document as well as test automation standards document, using central repository document utilized by automation team. Extensive writing of test cases for automation, automated test script development, execution, modification, troubleshooting, performance testing, and maintenance.
• Completed script reviews with other team members in-house as well as remotely.
• Presented training sessions in understanding functionality of Micro Focus TestPartner's Active Data usage, as well as overview training. Trained other groups in test script creation, debugging, execution, importing and exporting of test assets, and troubleshooting. Lead sessions in manual test case creation for specific intent of future automation
• Created test modules and test scripts for data creation and regression testing for JDA WinDSS POS and back office, Course Tracking software, and website testing.
• Developed data creation and regression test script libraries for Point of Sale/Back Office, Websites, Course Tracking systems.
• Manual testing tablet POS systems

Confidential, Illinois

Application Developer/QA Tester

Responsibilities:

• Technology Utilized; Unix, K-shell, Awk, Cobol, Java Script, VB Script, MS Office, Pine, OS2, Visual Studio 03,05,08, CC Pin Pads, Batch Scanners, WiFi Scanners, Access Points, Windows 98/2K/XP,7,7CE,8, Windows Server 2003/2005, SQL, SQL Server
• Developed and maintained existing code for software products. Performed software migrations and product upgrades. Created procedures and executables for installations. Maintain applications and procedures with embedded SQL, modified SQL queries as required, executed SQL queries created by others, and created new SQL queries as needed. Developed automated VB.net test scripts, using TestPartner software by Compuware and Micro Focus.
• Created applications for individual college bookstores.
• Contributed to troubleshooting issues referred to development from product support troubleshooting issues with legacy systems.
• Developed installation packages legacy system, Tom Tracks/36/6000, First System.
• Developed scanner software for inventory data collection.
• Developed custom software for specific schools, using Microsoft.net.
• Contributed to development of software for Pin Pad devices.
• Participated in rollout of software and hardware.
• Worked with Product Support for field issue cause identification and resolution as well as Quality Assurance performing manual testing as needed

Confidential, Des Plaines, Illinois

Programmer Analyst/Director of Information Systems

Responsibilities:

• Technology utilized: Windows, DOS, RPG/RPG400, MS Office
• Held responsibility for development of software utilized by home office to track continuing educational activities of members, test candidates, information requests, candidate testing results, invoicing, and educational activity transcripts.
• Generated examination testing credentials, invoicing, transcripts, proctored examinations, and several articles in newsletter.
• Developed in-office membership inquiry program.
• Developed financial, statistical, and analytical reports.
• Served at trade shows promoting organization’s certification and associations.
• Developed training manuals for office personnel and trained new office personnel.
• Did convention and trade show marketing of certification programs
• Maintained extensive communication with customers and institutions

Confidential, Illinois

Contractor

Responsibilities:

• Windows CE, Wi-Fi tablets, Wireless Scanners, VOIP, Cisco Routers/Switches, UPS, Windows Server 2003
• Installation/setup/configuration of wireless network hardware and software. This included training of other installers
• Installation/setup/configuration of VOIP network
• Refresh/configuration of new network hardware