QA Analyst Resume New York, NY - Hire IT People

SUMMARY:

2 years of experience in Functional Testing, UAT Testing, Database Backend Testing, Database Migration, BI Testing, Automation Testing in Web Technologies, server client application.
Hands on experience on working with huge data using Excel Mapping / Excel Pivots / SQL queries.
Hands on experience on QC, ALM, Jira.
Involved in preparing the Test plan, Test Report and Bug Reports.
Experienced in conducting Test Case Reviews and Preparation of Requirement Traceability matrix to identify missing test cases and test scenarios.
Good at communicating with Leads, Developers and Project Leads to resolve the Testing Issues and Defects.
Proven ability to work in both independent and team environment with superior problem solving, analytical, presentation, good inter personal skills and self - motivated team player.
Analyzing skills with a desire to learn and adapt to new technologies and tools.
Expertise in developing Test strategies, Test procedures, Testing Standards.
Highly experienced in Software Development Life Cycle working from Scratch to Implementation phase in Agile and Waterfall methodologies.
Excellent problem solving skills with strong technical background having the ability to meet deadlines, work under pressure and quickly master new technologies and skills.

TECHNICAL SKILLS:

Testing Tool: QC, ALM, Jira, Bugzilla.

Programming Languages: .NET, SQL/PL-SQL, HTML, DHTML, Java, Java Script, Vb Script, XML, CSS.

Databases: Oracle, DB2, SQL Server, Teradata, Vertica.

Operating Systems: Windows, Linux, Mac OS, Android.

Packages: MS Office (Word, Excel, Power Point)

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

QA Analyst

Responsibilities:

Analyzing requirements using Functional requirements documents, technical design documents, preparing test data, writing test plan, writing automation script using UFT, VBScript.
Analyze and log defect, debug defects, maintaining the defects throughout the life cycle in HP ALM.
Created numerous documentations required by the QA manager: test status document, summary document, requirements traceability matrix and defect status report.
Writing test cases in Excel, pulling test data using xml and log defect in Excel.
Major responsibility in testing area was in System, Functionality, Integration, Regression testing.
Wrote many SQL queries to retrieve/storing data and testing source to target data storage.
Tested application prior to release as a Final part, keeping the bug trackers status maintained perfectly.
Attend kickoff meeting, requirement analysis meeting, bug status meeting, helping prioritizing defect, finding the root cause.
Worked as Team player, involved in daily Agenda, interaction with Managers, Business Analyst, Leads and others, involved in walkthroughs, vendors meeting, testing issues and defects review meetings.

Environment: AGILE (SCRUM), HP ALM, HP UFT, JIRA, MS SQL, TABLEAU.

Confidential, New York, NY

Technical Support

Responsibilities:

Handle Technical Support helpdesk. Assist business and residential customers with internet connections, e-mail, mail client, router, VoIP issues, static IP and desktop stream them if needed.
Assist TV customer also with the set top box issues and the wiring issues.
Configure network settings, with proper TCP/IP, DNS settings for modem to PC or modem to router connectivity.
Troubleshoot in house issue relating to signals, internal home wiring and products defect.
Provide excellent customer service.