SUMMARY:

• A rare combination of strong technical application and polished interpersonal relationship skills.
• Experienced in multiple facets of IT and QA utilizing Agile and Waterfall methodologies.
• An exceptional communicator with a proven ability to lead teams, coordinate complex software testing projects and drive initiatives to successful completion.
• An innovative problem solver able to explain highly technical information in an easily understandable manner. Recognized for relationship building within a team environment and with customers and outside vendors.
• A natural leader able to handle multiple responsibilities, set priorities, clearly communicate ideas to others, and respond positively to demanding situations.
• Consistently noted for speed, accuracy, quality of work, and outstanding product delivery.

Strengths include:

• Managing Testing Projects
• System Test Execution
• Integration Testing
• CAPA
• Test Plan Creation
• Regression Testing
• Defect Tracking
• System Analysis
• Development of Test Scripts
• Automated Test Design
• Requirements Gathering
• SQA
• Project Documentation
• Business Process Review
• Time Estimating
• Issues Resolution
• Status Reporting
• Training and Mentoring
• End - User Support
• Vendor Relations
• Change Management

TECHNICAL SKILLS:

• MS Office Suite (Word
• Excel
• PowerPoint)
• SharePoint
• Windows 7/10
• HP Quality Center
• JIRA
• MS Outlook
• Selenium
• Quick Test Professional (QTP)
• Cognos
• Test Director
• TFS
• COBOL II
• DB2
• JCL
• SQL
• VB
• VSAM

PROFESSIONAL EXPERIENCE:

Confidential, Horsham, PA

Senior Systems Assurance Specialist / Test Lead

• Served as Test Lead for all testing activities of large scale implementation of critical front and back end systems, comprised of both vendor and internal applications resulting in uncovering over 2,000 defects.
• Directed resources from business side and IT, created and executed test cases to support revamp of company Onboarding and Client Data System, Trade Blotter, Check Registry, Surveillance Rules and Advisor Commission Statements.
• Created master test plan strategies and formally presented them to project stakeholders for sign off.
• Routinely assumed responsibility of system, integration and regression testing for applications in Corporate Compensation department.
• Spearheaded testing efforts to ensure document recognition software (Paperclip) functioned effectively pertaining to specific required forms for life new business underwriting.
• Developed and orchestrated an approach to validate the workflow of a newly acquired vendor product that was implemented to administer the onboarding of new hires for Human Resources.
• Teamed with QA engineers to build suites of automated test cases, using both QTP and Selenium, to increase testing efficiency and coverage across various web based applications.
• Cultivated business relationships with 9 business units across the organization to gain a better understanding of their business processes so that more effective system test strategies could be formulated.
• Identified, tracked and reported on defects, non-conformance issues, and recommended prioritization and potential corrective action based on results from test execution.
• Utilized Agile Methodology to collaborate with management on a per sprint basis (biweekly) to explore potential areas for improvement pertaining to in-house Manual Compensation system.

Confidential, Edison, NJ

Testing Analyst / Team Lead / Technical Writer

• Led and coordinated testing activities for large cross-functional projects of technical complexity across multiple platforms ensuring all areas of responsibility were thoroughly tested.
• Defined, developed, formalized, and implemented test systems, procedures, standards, and methodologies supporting Software Development Life Cycle (SDLC).
• Wrote and executed test scenarios and test plans in accordance with corporate testing standards.
• Assisted in creating and analyzing technical and business requirement documents to establish appropriate understanding for testability and test coverage.
• Member of Change Management Board assuming the responsibility of a gatekeeper who helped to make go-live or no go-live production implementation decisions.
• Actively led a team of 5 to 10 quality assurance analysts in the testing of financially significant systems to satisfy corporate requirements for Sarbanes-Oxley (SOX).
• Commonly composed financial documents of a highly detailed nature for review by external auditors to confirm that financial business controls conformed to company policy.

Confidential, Philadelphia, PA

Lead Systems Test Specialist / Project Coordinator

• Proactively teamed with Technology Services, Environment Control, Test Tool Administration and business partners to design and facilitate implementation of technical stability testing (i.e. load, performance, volume, security, stress testing, etc.) for highly visible projects within the organization.
• Partnered with business and IT leads for specified application areas to review modifications, interfaces, conversions and change requests.

Confidential, Warren, NJ

Test Lead / Senior Automation Engineer / Programmer Analyst

• Responsible for all levels of application testing for corporation’s Casualty department.
• Acted as Test Lead for multiple work requests. Created test plans, coordinated testing schedules with 6 QA groups and established timelines and priorities.
• Analyzed QA department’s regression test matrix for the Commercial Auto system and formulated a successful plan that incorporated automated testing. Reduced amount of time required to run test by 85% for Casualty department utilizing QTP and WinRunner.
• Shouldered the responsibility for running manual and automated system stability tests for QA Auto.
• Authored a user-friendly instruction manual for Commercial Lines Unit detailing a comprehensive set of standard operating procedures serving as a valuable reference tool for performing automated testing.
• Conducted training sessions and product overviews for WinRunner and the benefits of automated testing to average audiences of 25 to 50 colleagues.
• Successfully led team of 14 employees as project leader in the merging of corporation’s commercial client files and databases with divergent files and databases from a newly acquired company.
• Developed and maintained applications in COBOL, COBOL II, DB2 and Visual Basic.