SUMMARY:

• 5+ years of experience in Information Technology with an emphasis on Software Testing /Quality Assurance
• Experience and expertise in Manual Testing for Client Server and Web based applications.
• Extensive knowledge in HP Testing Tool Quality Center and ALM, Rally for the management of Testing Process.
• Experience of application validations belongs to different domains viz., Healthcare, Insurance, Banking and Retail & Point of sales.
• Expertise in Manual Testing for different testing methodologies like Agile/Scrum, Iterative, Waterfall etc.
• Experience in analyzing business specification documents, writing Test Approaches / Test Strategies, developing Test Plans, Test Scenarios, Test Suites and Test Cases both positive and negative.
• Very good experience of participating in different meetings like Requirement Review Meetings, Peer Reviews, Daily Stand Ups, Status Meetings, Scrum of Scrums, Defect Review Meetings and Triage Meetings.
• Thorough hands on experience with all levels of testing viz., Interface, Functional and System, Integration, System Integration and Regression Testing.
• Good Experience in cross - browser & platform testing of the Web Applications.
• Excellent analytical skills for reviewing/analyzing requirements/functional specifications and identifying missing, incomplete, inconsistent and contradictory requirements.
• Very good knowledge in writing simple to complex SQL Queries based on the requirement for Data Validation using SQL queries on different environments: Test, Stage, UAT and Production.
• Excellent Knowledge in SQL queries using Select, Update, Insert, Delete and in writing JOINS like Inner and Outer.
• Strong Experience in SOA architecture and validated Web Services by providing required input data to submit XML request and get response using SOAP UI / SOAP UI Pro and MQ.
• Experience in Preparation of Test Data, Execution of Test Cases, logging Defects and submission of Defect Reports.
• Good Team player with excellent written and verbal communication and interpersonal skills.
• Ability to thoroughly analyze system's functional requirements and break them down into test requirements/test objectives and test conditions using functional analyses.
• Strong problem solving skills, extremely reliable, quick learner and able to work independently as well as team member.
• Experienced in working in fast paced large scale projects with aggressive time lines.
• Extensive knowledge of Software Development Life Cycle (SDLC), methodologies and test processes and Software Testing Life Cycle (STLC).

TECHNICAL SKILLS:

Test Management Tools: HP Quality Center (QC) / (ALM), Rally, Jira, SOAP UI

Testing Methodologies: System Testing, Functionality Testing, Acceptance Testing, Verification

Languages used for AUT: Java, .Net, C++, C#, HTML, XML, Visual Basic

Data Bases: MS SQL Server, Oracle, IBM DB2, Mainframes, MS Access

DB Tools: IBM Data Studio, MS SQL Server Management Studio, TOAD

Packages: MS Office, MS Visio

Operating Systems: DOS, Windows and Unix

Test Environment: TEST, STAGE, RC, UAT, PROD Software Development Life Cycle (SDLC) Waterfall Model, Iterative Model, Agile / Scrum Model

PROFESSIONAL EXPERIENCE:

Confidential,Jacksonville,FL

Sr. Quality Analyst

Responsibilities:

• Participated in Requirement gathering meetings along with Business Analysts, System Architects, and Senior Developers.
• Reviewed BRD, Use Cases, Technical Design Documents, and prepared Test Plans/Test Cases.
• Participated in Daily Scrums, Grooming and Sprint Planning, Sprint Review and Retrospective and effectively suggested the remedial measures for the effective implementation of Scrum methodology to the successful upcoming Sprints and Releases
• Worked closely with Scrum Master in the effective implementation of Agile/Scrum for the projects of Integration.
• Involved in working with Product Owner in writing the User Stories with Acceptance criteria based on Requirements from the business team.
• Worked on 834 Enrollment both for ‘On-Exchange’ and ‘Off-Exchange' and uploaded the data into relevant tables in CIP and Pre-CIP (DIS).
• Validated the Test Cases related to the Web Portal and UI testing of the application as part of the Retail / Sales Application.
• Validated the Functionalities of the application by executing the Smoke/Functional test cases. Involved in database testing and validated the data using the tables from DB2.
• Tested Web Services using SOAP UI, SOAP UI Pro, MQ for PCP or IPA auto assignments and also in getting Provider Demographics and Provider Risk Program Details.
• Involved in testing Basic Flows, Alternative Flows (SIEBEL) which generate the exceptions and API testing.
• Worked in TEST Environment (QA Environment), STAGE Environment testing the database in System testing, Integration, Regression, SIT, End to End, and Content Management testing, also involved in UAT.
• Validated the initial load, daily load and future process files using mainframe screens.
• Participated in reviewing test cases and Traceability Matrix very closely ensuring compliance requirements are tested.
• Raised the defects found in the application, and also participated in Defect Review meetings to resolve the issues.
• Validated the Test Cases related to the Web Portal and UI testing of the application.
• Involved in creating the Object Repositories, Test scripts as per standards, and also actively involved in integrating the action templates, and executing the same.
• Validated the Applications for their Data Integration with other applications and with the Web Services
• Participated in Peer Review of team member’s code in object repositories, in Daily Scrums, Sprint Planning, Sprint Grooming, Sprint Review and Retrospectives.

Environment: Agile and Waterfall, Quality Center 11 ( ALM), SOAP UI Pro 4.0/4.5, IBM DB2, Oracle, Windows XP, Windows7, Windows8, Rally, Jira, API, SharePoint, .Net, Java, SIEBEL, IBM Mainframes, HTML, XML and WSDL.

Confidential, Cranberry Twp, PA

Sr. Quality Analyst, Wolfpack Team

Responsibilities:

• Participated in daily scrum meetings to take part in day planning to outline a plan of action with mutual discussion of the team members.
• Reviewed User Stories with their acceptance criteria and prepared Test Strategy for each release and written Test plans and Test Cases.
• Participated in Sprint Planning, Sprint Grooming, Sprint Retros, Sprint Reviews for each Sprint.
• Involved in System Integration testing for the Active Directory with other existing applications and validated the functionality of the newly added features.
• Used Quality Center for writing test cases on 'User Stories' sprint by sprint of a release.
• Prepared Test Strategies for Release Candidate (RC) in which it’s like a beta testing before the version release.
• Involved both in manual testing like Smoke, System, Regression, Content Management and Usability testing of the Web Portal and UI testing of the application.
• Updated the issues to Lead or Product Owner to find out a solution for the impediments or road-blocks in performing the duties.
• Tested manually the website on various operating systems, browser platforms, and mobile devices.
• Performed 'Functional' and 'Data driven' testing on various features using Agile / Scrum in Software Development process.
• Involved in Web Services testing using SOAPUI and worked on Risk Analysis and prepared mitigation planning.
• Participated in reviewing test cases and Traceability Matrix very closely ensuring compliance requirements are tested
• Used Rally for raising defects, task management and planning of the user stories including time schedules for the tasks.
• Wrote SQL queries for database testing to verify the functionality in storing the data.
• Investigating software bugs and reporting to the developers using Rally 'Defects Module'.

Environment: Agile/Scrum, Quality Center 10, ALM, SOAPUI 4.0, SQL Server 2008/10 R2, Windows XP, Windows7, Rally, Jira, SharePoint, .Net, Java, HTML and XML.

Confidential,Lisle, IL

QA Analyst

Responsibilities:

• Participated in requirement analysis and Gap analysis of Business System Design and Use cases to understand user requirements which forms the basis for the application.
• Designed and developed the Test plan, Test Scripts for the application and performed User Interface, Functionality, Navigation, and Security testing.
• Involved in Smoke and System Integration testing, Regression testing, Usability testing, Content Management testing and also participated by contributing the test scenarios to UAT.
• Developed user defined functions to support automated scripts and automated the Test Cases for the purpose of regression testing and Performed Automation testing by using Quick Test Pro.
• Performed Web Services testing using SOAP UI related to eSupport Application (external) and other services integrated with the internal application.
• Involved in the validation of Service Request Module, New Hire Module and Products to test their integration to ensure interface validity, data processing and proper communication among components of each application.
• Data Validation is done using oracle SQL queries for System Integration and participated in UAT and also in Production Environment.
• Worked in UNIX Environment and Responsible for monitoring the server logs and bringing the server up and down as per testing needs.
• Involved in testing the processing of the insurance claims (paper and electronic) data by validating it using SQL queries.
• Tested manually the website on various operating systems, browser platforms, and mobile devices.
• Attended Test scenarios review meetings, Defect review meetings and Daily status meetings.
• Reviewed test cases and Traceability Matrix very closely ensuring compliance requirements are tested.
• Performed Data Driven Tests to validate the same scenario with different test data using Quick Test Pro.

Environment: C++, VB.Net, HTML, Web sphere, SQL Server2005/2008, UNIX, SOAP UI, Quality Center 10, Quick Test Pro 10, Windows XP, Oracle 11g and Toad.

Confidential,San Jose, CA

Test Coordinator

Responsibilities:

• Reviewed BRD, Use Cases, Technical Design Documents, and prepared Test Plans/Test Cases.
• Coordinating/leading onshore and offshore teams and knowing their daily status and reporting it to the Test Manager.
• Ensured appropriate coverage of the business process requirements (BPR's).
• Prepared test data and ensuring test environment system availability.
• Tested Confidential interactive forms and workflow.
• Designing the process flows using MS-Visio Coordinated with development engineers and prepared test plans and endured functionality of all applications.
• Created test cases for incentive plans and automated the required test cases using Quick Test Pro.
• Validated the Test Cases related to the Web Portal and UI testing of the application.
• Involved in writing and execution of the SQL queries and validating the data as part of backend testing.
• Worked with project managers, project teams, functional, development and business teams.
• Participated in requirement analysis, test scripts/cases, defect management, status reports using Quality Center.

Environment: Quality Center 9.0, Java, J2EE, Web Logic server, XML, SQL Server, VSS, Windows XP, IIS, SharePoint, Oracle 10g, Unix, HTML.

Confidential,Atlanta, GA

QA Tester

Responsibilities:

• Analyzed Business Requirements and Developed the Test Plan, Test Scripts and Test Cases.
• Reviewed BRD, Use Case and Technical Design documents to prepare the Test Plan and Test Cases.
• Automated the scripts in QTP using VB Script for selected test cases and modified the already developed test scripts for Regression testing.
• Involved in Smoke and System Integration testing, Regression testing, Usability testing, Content Management testing and also participated by contributing the test scenarios to UAT.
• Validated the Test Cases related to the Web Portal and UI testing of the application.
• Wrote SQL & PL/SQL queries and joins to retrieve data for validating the back-end data.
• Attended performance or status meeting and participated in weekly reviews by submitting weekly reports.

Environment: Quality Center 8.0, Java, J2EE, HTML, XML, Oracle9i, PL/SQL, SQL Server 2005, MS. PowerPoint, Web Sphere, Windows XP.