SUMMARY:

• IT Professional with experience in the areas of Telecommunications, Elections, Logistics, Insurance, Healthcare, Banking and various Financial Institutions.
• Extensive experience in quality assurance, business analysis, systems analysis, team leadership, test coordination, test planning, software development process and software development lifecycle.
• Ability to interact on a professional and technical level with colleague, customers, technical teams and management of diverse backgrounds and cultures.

TECHNICAL SKILLS:

Standards: CMM, CMMI, IEEE 829, ISO - 9001, IEC-12207

Testing Tools: HP-LoadRunner, Unified Functional Testing, Radview WebLoad, QuickTest Pro, WinRunner, SQA Team Test, SQA Robot, Rational Test Manager, Serena TeamTrack, Selenium IDE, Selenium WebDriver

Tracking Tools: Visual SourceSafe, Mercury Quality Center, Mercury Test Director, JIRA Compuware QA Director, PVCS Tracker, Rational Clear Quest, AL HP Quality Center 11

Support Applications: Microsoft Word, Excel, MS Project, FrontPage 2000, Rational UML, Visio, Rational Requisite Pro, Lotus Notes:

Applications: Internet E-Commerce, Billing/Invoicing, Payment, Call Center, Networking Systems, Data Warehousing, Point of Sale, Oracle Financial AP, AR, GL, SAP R/3, PeopleSoft, Siebel Systems, Fidelity Financial

Application Servers: IBM WebSphere, BEA Weblogic, iPlanet, IIS, Apache, JBOSS, J2EE

Methodologies/Concepts: SOA, CRM, Six Sigma, Object-Oriented methodologies, OOAD, OOP, JSP, EJB, LDAP, RAD, JAD, RUP, UML, Use Cases, PMBOK, Software Development Life Cycle, Agile Development Methodology, ATDD

Operating Systems: Sun Solaris, HP-UX, IBM AIX-Unix, Windows 2003 Server, Windows 2000 Server, Windows Vista/XP/7/8.1, Linux, OS/2:

Database: Oracle 11i, Oracle 9i, DB2 7.1/7.3, MS Access, MySQL, MS SQL Server

Languages: J2SE, Java 1.2, JavaScript, HTML, XML, SOAP, Visual Basic, VB.Net, ASP, ASP.Net, FoxPro 6.0, C/C++, UNIX Shell, SQL, PL/SQL, Informix 4QL, JCL, COBOL, PeopleCode

PROFESSIONAL EXPERIENCE:

Confidential,Birmingham, AL

SENIOR IT CONSULTANT

Responsibilities:

• Provide Business Analyst and Quality Assurance services for Online and Mobile Banking projects related to Online Systems and Digital Banking application for Commercial/Retail customers.
• Write user stories and epics with clear acceptance criteria in support of new product initiatives and enhancements
• Map out supplemental workflows and business processes to identify gaps and product goals for BBVA
• Develop a strong understanding of the loan origination and funding process lifecycle
• Collaborate with product owner, scrum team, operations, and other stakeholders within the firm to define business requirements, functional specifications, and coordinate testing efforts.
• Work closely with Product Manager to manage and refine Product Backlog in advance of sprint planning ceremonies and determine prioritization of stories based on business impact
• Design and develop test strategies, test plans, test cases and execute quality assurance testing activities to ensure applications and/or releases are in compliance with QA standards in an Agile/Scrum environment.
• Perform cross-browser testing to document application compatibility with commonly-used web browsers to identify compatibility-related defects within specific application.
• Perform Smoke testing, Acceptance testing, Functional testing, Integration testing, Regression testing and System testing for all Mobile devices and Web applications.
• Execute testing on BBVA Compass mobile banking application on iPhone, iPad, Android Phones, Android Tablet and Windows Surface Tablet.
• Manage day-to-day testing using JIRA for running test cases, requirements tracking, test execution results and test reporting.
• Involve with Line of Business and Developers to ensure compliance to requirements for delivery of high quality software application.
• Execute test scenarios for data verification of financial information on IBM Mainframe/DB2 Database.
• Coordinate as central point-of-contact for tracking Online Banking and Mobile Banking defects entered and processed through JIRA tracking tool.
• Ensure the review and approval of each Project Quality Assessment with key members of the project management team.

Environment: Java, JavaScript, Net 3.5, XML, HTML, J2EE, SQL, DB2, Oracle, SQL Server, Crystal Reports, Web Services, SOAP, WSDL, SOX, WebSphere, JBoss, MS Project, Excel, SharePoint, ATDD, Gherkin, Citrix, ALM(Quality Center), JIRA, Seibel 10.3, Quick Test Pro, Mainframe AS400, Data Warehouse

Confidential, Cincinnati, OH

SENIOR IT QUALITY CONSULTANT

Responsibilities:

• Senior Consultant providing Quality Assurance insight, recommendations and standards to improve enhancements for Enterprise Data Warehouse database migration project.
• Created test plan, test strategies, test cases, test data, test coverage and test execution to satisfy business and/or technical requirements for multiple web applications providing online-based information services to organizations seeking competitive advantages in such fields as business marketing and science.
• Interacted with Business Systems Analysts, Development and Product Owners to ensure data extracted from multiple systems result in valid and accurate data reporting with timely query performance migrating from SAS 9.3 to SAS 9.4.
• Developed and executed database queries using SQL in SQL Developer to test inconstancy data changes caused by improper data transfer during migrations.
• Identified and developed test scripts to be automated while leading the effort for automaton using Selenium IDE and Selenium WebDriver with Eclipse.
• Executed Selenium automated test scripts for smoke and regression testing for multiple web reporting applications.
• Tracked, reviewed, analyzed and closed fixed defects utilizing JIRA software.
• Participated and assist with Acceptance Testing to ensure delivered solution meet client’s functional and system design requirements in an Agile environment.
• Involved in executing UNIX scripting as part of batch processes of loading, pulling the data for testing ETL.

Environment: Java, JavaScript, Net 4.5, XML, HTML, SQL, SQL Developer, SSIS, SAS, UNIX, Linux, MS Project, Excel, Citrix, JIRA, Eclipse, Selenium IDE, Selenium Web Driver, Data Warehouse

Confidential, Birmingham, AL

SENIOR QA CONSULTANT

Responsibilities:

• Provided Quality Assurance services for Online and Mobile Banking projects related to Online Systems and Digital Banking application for Commercial/Retail customers.
• Designed and developed test strategies, test plans, test cases and execute quality assurance testing activities to ensure applications and/or releases are in compliance with QA standards in an Agile/Scrum environment.
• Performed cross-browser testing to document application compatibility with commonly-used web browsers to identify compatibility-related defects within specific application.
• Performed Smoke testing, Acceptance testing, Functional testing, Integration testing, Regression testing and System testing for all Mobile devices and Web applications.
• Executed testing on BBVA Compass mobile banking application on iPhone, iPad, Android, Android Tablets, Windows 8, Windows Surface and Kindle Fire tablet.
• Managed day-to-day testing using HP Quality Center (ALM) for running test cases, requirements tracking, test execution results and test reporting.
• Involved with Line of Business and Developers to ensure compliance to requirements for delivery of high quality software application.
• Executed test scenarios for data verification of financial information on IBM Mainframe/DB2 Database.
• Coordinated as central point-of-contact for tracking Online Banking and Mobile Banking defects entered and processed through JIRA tracking tool.
• Ensured the review and approval of each Project Quality Assessment with key members of the project management team.
• Involved in identifying test cases to be automated and the efforts for automating Online Application using Quick Test Professional 11.0/Unified Functional Testing (UFT) 11.5.
• Served as Subject Matter Expert (SME) in mentoring, training and overall guidance of Online/Mobility Banking application.

Environment: Java, JavaScript, Net 3.5, XML, HTML, J2EE, SQL, DB2, Oracle, SQL Server, Crystal Reports, Web Services, SOAP, WSDL, SOX, WebSphere, JBoss, MS Project, Excel, SharePoint, Citrix, ALM(Quality Center), JIRA, Seibel 10.3, Quick Test Pro, Mainframe AS400, Data Warehouse

Confidential, Mason, Ohio

TEST LEAD

Responsibilities:

• Managed enterprise testing of iPad Rollout project for Associate iPad’s for all LensCrafters store locations in the US, Puerto Rico, and Canada, which include transitioning from “Samsung Galaxy Tab 2” to the “Apple iPad 4th Generation mobility platform.
• Reviewed test cases, test deliverable and test results of testers and provide feedback, direction and guidance as needed.
• Performed status check of assigned tasks, resolving any issues faced by team members to ensure on date completion of Functional and UAT testing.
• Developed test plan to include: testing standards, guidelines, methodologies, tasks, environment, processes dependencies, needed resources, schedule, entry/exit criteria, participants, risk management/mitigate to obtain stakeholders sign-off approval.
• Participated in requirement reviews to listen and provide feedback to ensure accuracy of business/functional requirements.
• Managed coordination & oversight of UAT testing from planning through execution to ensure testing completion within scope of project timeline.
• Defined UAT test strategy and approach for releases, obtain stakeholder approval and create/update documents as required throughout testing life cycle.
• Served as Subject Matter Expert (SME) in mentoring, training and overall guidance of Mobility (Android/iPad) applications.
• Prepared daily report of testing results, test case coverage, resources, and defects status UAT testing metrics for senior project management.
• Utilized HP Quality Center for writing and executing test cases, requirements traceability, test execution results, defects tracking and test reporting.
• Defect Triage point-of-contact of defects for Associate iPad defects entered and processed through HP Quality Center.
• Managed any change requests related to the project/release plan to meet agreed upon project date timelines.
• Coordinated Go Live activities with testers, business partners and production support teams.

Environment: Java, JavaScript, Net 3.5, XML, HTML, J2EE, SQL, Oracle, SQL Server, Web Services, SOAP, WSDL, SOX, WebSphere, JBoss, MS Project, Excel, SharePoint, Citrix, HP Quality Center

Confidential, Birmingham, AL

QA LEAD/SENIOR TEST ENGINEER

Responsibilities:

• Responsible for leading and providing Quality Assurance services of Online and Mobile Banking projects related to online systems and online/mobility application for Commercial/Retail customers.
• Designed and developed test strategies, test plans, test cases and execute quality assurance testing activities to ensure applications and/or releases are in compliance with QA standards in an Agile/Scrum environment.
• Performed Smoke testing, Acceptance testing, Functional testing, Integration testing, Regression testing and System testing for all Mobile devices and Web applications.
• Delegated project assignments to 2 onshore and 7 offshore (Beijing, China) personnel.
• Executed testing of new BBVA Compass mobile banking application on iPhone, iPad, Blackberry, Android, Windows 7 devices and Kindle Fire tablet.
• Managed day-to-day testing using HP Quality Center (ALM) for running test cases, requirements tracking, test execution results and test reporting.
• Involved with Line of Business and Developers to ensure compliance to requirements for delivery of high quality software application.
• Created and executed regression test scripts with checkpoints to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Professional 11.0.
• Acted as central point-of-contact for tracking defects for Online Banking and Mobile Banking defects entered and processed through JIRA tracking tool.
• Ensured the review and approval of each Project Quality Assessment with key members of the project management team.
• Served as Subject Matter Expert (SME) in mentoring, training and overall guidance of Online/Mobility Banking application.

Environment: Java, JavaScript, Net 3.5, XML, HTML, J2EE, DB2, Oracle, SQL Server, Crystal Reports, Web Services, SOAP, WSDL, SOX, WebSphere, JBoss, Quick Test Pro, MS Project, Excel, SharePoint, Citrix, ALM(Quality Center), JIRA, Seibel 10.3, Mainframe AS400, Data Warehouse

Confidential, Birmingham, AL

SENIOR QA CONSULTANT

Responsibilities:

• Performed enterprise testing activities for BBVA Compass/Accenture Core Banking Transformation Project to implement Deposits, Debit/ Credit Cards Origination, Architecture, Payments, Loans, CD’s, IRA’s and General Ledger real-time functionality in Alnova and Legacy systems.
• Responsible for validating and confirming system integration and regression of Alnova web-based application designed to convert and replace legacy mainframe application and processes as well as integrate with third party business applications such as Fidelity financial software.
• Performed testing of Seibel Call Center web-based application used by customer service department for service request of various customer account information.
• Developed test plan to describe the scope, technical requirements, business requirements and operating concepts; such as roles and responsibilities, assumptions and constraints, test environment and maintenance.
• Planned and designed test strategy, resource usage, tools, test data and confirm test case coverage to requirement matrix.
• Managed day-to-day test scenarios/test case development and execution of test cases, defect prioritizing and resolution during test execution phases.
• Act as central point-of-contact for triage and tracking of defects; Web, Mainframe, or Web Services, as defects are entered and processed through the project's defect process in JIRA.
• Led overall UAT effort and ensures progress and adherence to the UAT plan and procedures.
• Ensured the review and approval of UAT critical, high and medium test cases with key members of the project team.
• Served as point of contact for all issues relating to UAT including mentoring, training and overall guidance to Line of Business (LOB) resources.
• Regularly received information on the current status of UAT efforts, summarize the information and report results to Program Manager.

Environment: Java, JavaScript, Net 3.5, XML, HTML, J2EE, SQL, DB2, SQL Server, Crystal Reports, Web Services, SOAP, WSDL, SOX, WebSphere, JBoss, MS Project, Excel, SharePoint, Citrix, ALM(Quality Center), JIRA, Seibel 10.3, Mainframe AS400, Data Warehousing