SUMMARY:

• Over 6 years of experience in analyzing, designing and execution of Manual Test Cases & Automated Test Scripts in Agile/Scrum and Waterfall development environments throughout SDLC
• Possess advance skills in Test Automation strategy & development for functional & regression testing
• Tested applications developed in various front - end & backend languages - HTML, CSS, JavaScript, .NET, PHP, Python, Visual Basic, C#, AngularJS having Oracle, MongoDB & SQL Server as DB
• Practical experience using HP Quality Center (QC)/ALM, Jira, Zephyr, MS MTM, and Agile Central for test & defect management
• Skilled with hands-on experience using HP QuickTest Professional (QTP)/UFT and MS Visual Studio for Automation Testing & framework development along with VBScript, and C#.
• Competent in designing and executing Manual & Automated Testing against frequent releases & builds
• Demonstrate ability to effectively perform software quality assurance processes and procedures
• Proficient in SQL queries, stored procedures, functions, triggers and views for Backend/Database Testing
• Deep understanding and experience of SQA - including STLC, methodologies, test planning, test design, execution of manual & automated test scripts for both web based, N-tier, client server applications
• Advocate for software quality and automation in technology with business partners and management
• Ability to understand business documents and use technical and business experience to problem-solve
• Deep understanding and experience of SQA, STLC and SDLC (Software Development Life Cycle)
• Ability to work well in a team environment, meet tight deadlines and handle several projects simultaneously
• Familiarly with deployment tools such as Puppet, Chef and OpenDeploy for deployment of front-end code
• Adept in analyzing highly complex website & backend architectures to design various Test Artifacts
• Database/Backend Testing experience using SQL Developer and Toad by writing SQL Queries
• Excellent written and oral communication skills, time management skills with the ability to multi-task and work independently expressing ideas clearly
• Strong team player with the ability to work collaboratively with others or independently, fast learner and flexible, and able to adapt to new areas and technology

TECHNICAL SKILLS:

Operating System/Languages: Windows XP/7/8, UNIX, LINUX, VBScript, HTML, CSS, JavaScript RoR/Ruby, .NET, ASP.NET, Java, Mainframe, J2EE, SQL, AngularJS

Browser & Network: IE, Firefox, Safari, Chrome, Edge, TCP/IP, HTTP, FTP, LTE, CDMA

Defect & Testing Tools: Quality Center/ALM, Jira, Bugzilla, Microsoft Test Manager (MTM), HP QuickTest Professional (QTP)/UFT, BrowserStack, Zephyr, Agile Central

Databases/Languages: Oracle, SQL Server, SQL Developer, SQL, MSSQL 2000, MySQL

Microsoft Tools: MS Office, MS Visio, MS SharePoint, Lync, MS Projects

PROFESSIONAL EXPERIENCE:

Confidential, WI

Software QA Engineer

Responsibilities:

• Designed Test Cases based on Acceptance Criteria, UX prototype, mockups, user stories and additional input from product owners and developers for Borrower App Path and Lender portal.
• Worked directly with developers and product management to fully understand requirements and user stories to ensure delivery of a defect free product.
• Reported detailed and completed defects related to software bugs with best practices using Agile Central.
• Performed various testing types and techniques such as System Testing, Functional Testing, Smoke Testing, Regression Testing and UX Hot Deployment Testing.
• Communicated test progress, and test results to project stakeholders, Project Manager, and Project Director.
• Worked with off shore team daily to maximize global effectiveness as one cross-functional team.
• Performed API Testing for REST APIs using Azure API Portal, Postman, and Swagger UI.
• Wrote SQL queries to validate backend database changes, deletes and update.
• Maintained and executed extensive Regression Tests against Releases/Builds through Test Automation and Manual Test execution for app modules - Borrower App Path and Lender Login Portal.
• Developed and maintained automated test bed and developed Test Scripts using Microsoft Visual Studio for Borrower App Path and Lender Portal.
• Created feature files and wrote scenarios using Specflow for Behavior Driven Development framework.
• Worked closely with production operations and Build & Deployment Teams to ensure smooth deployment of application components in QA, UAT and PROD environments.
• Analyzed error log messages using Splunk and Azure Storage Explorer to further investigate defects that were too complex.
• Tested web based applications in different browsers and mobile applications on different devices using BrowserStack.
• Attended numerous Agile scrum ceremonies and implemented standards and best practices in daily work environment.
• Executed Automated test scripts using Microsoft Visual Studio and increased Automation Coverage to 88%.

Confidential, KY

Software Test Engineer

Responsibilities:

• Analyzed functional test scenarios from project documentation to establish the area of the application for developing and executing Manual Test cases & Automated Test Scripts
• Reported detailed and completed defects related to software bugs with best practices using HP QC/ALM
• Performed various testing types and techniques such as exploratory, functional/blackbox, browser compatibility, usability, end-to-end, user acceptance and regression testing
• Designed Test Cases based on business requirements, functional and technical requirements, user stories and business use cases for myHumana, HumanaFit and MyHumana Mobile projects
• Communicated test progress, test results, and UAT sign-offs to project stakeholders and QA Manager
• Wrote complex Database queries, stored procedures to perform Backend Testing against Claims & EDI
• Designed and enhanced existing test artifacts for proper test coverage for myHumana - Claims, HumanaVitality, Member, Provider web portals and back-end applications function
• Performed and coordinated User Acceptance Test (UAT) in UAT Environment and provided Sign-off
• Maintained and executed extensive Regression Tests against Releases/Builds through Test Automation and Manual Test execution for app modules - MyHealth, Humana Pharmacy & HumanaVitality
• Developed and maintained automated test bed and developed Test Scripts using HP QTP for myHumana
• Performed Cross-browser Testing using BrowserStack & web-debugging tools Firebug
• Created testing milestones & Test Plan for various types of testing - System Integration Testing (SIT), Automation Testing and User Acceptance Testing (UAT) for myHumana, HIX and Enrollments
• Worked closely with production operations and Build & Deployment Teams to ensure smooth deployment of application components in QA and post-QA environments
• Worked extended hours to accommodate & support production release nights & emergency deployments
• Utilized business requirements to build Manual Test Cases using HP Quality Center/ALM
• Read error log messages related to AUT to support defect investigation & performed Regression Testing
• Wrote detailed defect reports, including steps to reproduce such as log error messages or screen shots
• Intensively used HP QTP/UFT to create Functions, Actions, Driver Scripts for Test Automation
• Testing multiple web based applications in different browsers and mobile applications on different devices
• Worked in intensive agile/scrum environment requiring daily interactions with offshore/onsite Devs & teams
• Created Automated Regression Tests Suite (ARTS) using HP QuickTest Professional (QTP)/UFT and increased Automation Coverage to 82%
• Performed QC/ALM Administrative & customization tasks including Projects & User management etc

Confidential, ME

Quality Assurance Tester

Responsibilities:

• Analyzed and reviewed requirements from Use Cases, User Stories & TRD to ensure testability of functional interface, data structure and translate valid customer’s business requirements
• Worked with Technical Architects, BA and Leads to estimate, plan and execute Test Plan, Test Cases & Test Scripts for XMap and inReach editions
• Performed Manual, End-to-End, Regression & Smoke Testing on XMap modules - GIS Data Importing, GIS EDM, Analysis, XMap Forms, DES - Data Exporting & Sharing
• Reviewed test deliverables, defects status and executions results by QA team from HP Quality Center/ALM and presented to upper management on weekly basis
• Collaborated closely with offshore QA Analysts and software development teams for test deliverables
• Created daily status reports, weekly reports and testing metrics for senior management
• Performed Functional, System/integration, Positive, Negative, Regression Testing against inReach
• Used HP Quality Center (QC)/ALM for tracking defects and fixes in for multiple projects
• Developed, wrote and executed Test Plans, RTM, Test Cases and Test Scripts from Requirements, Use Cases, User Stories and other project documentations
• Led and contributed to various phases and stages of testing - Functional, System, Integration, Data Validation, User Acceptance, Business Rules, and Business Cycle
• Ensured Exit Criteria is met as documented in Test Plan and communicated to Stakeholders
• Wrote Test Cases, Test Procedures and Scenarios to test inReach & XMap 7 & 8 versions accordance with Test Plans for Regression, SIT, and User Acceptance Testing (UAT)
• Generated reports from HP QC/ALM on Defects, Test Runs & Traceability for Weekly Status Reports
• Ensured all testing deliverables and reports are version controlled within HP Quality Center (QC)
• Prepared Test Data, Environments, Shared Repository, Function Library for Automation Framework
• Participated in Code & Design Reviews and Agile meetings for QA updates, defect status, priority and Test Deliverables
• Wrote Structured Query Language (SQL) queries to validate data flow & business process on Centralized & Distributed modules of AUT - Application Under Test in Database

Confidential, MA

Functional Test Analyst

Responsibilities:

• Reviewed software enhancement functional specification, use cases, technical specification, and requirements documents to design Test Cases & Automated Test Scripts
• Planned, designed, developed and executed test plans and test cases ensuring thorough coverage and traceability to business and functional requirements for BIM - Big Ideas Math and STEM
• Utilized HP Quality Center for Test Case repository and defect logging and management
• Logged defect based in HP QC and Jira on findings during the test activities with clear comprehensive description, assessment of severity for simultaneous Web and mobile projects
• Used HP QuickTest Professional (QTP) to create Functions, Actions, Driver Scripts for Automation
• Defined and tracked quality assurance metrics such as defects, defect counts, test results, and test status
• Interacted closely with Development teams to identify, isolate, and fix software defects
• Performed extensive Manual Testing using test management tool HP Quality Center (QC)
• Maintained communication with management, testers, IT and Stakeholders on project status
• Implemented test methods and procedures necessary for the verification of business applications
• Converted Manual Test Cases in Quality Center (QC) to automated test scripts in HP QuickTest Professional (QTP) to increase Automation Coverage for virtual Catalog
• Partnered with IT Leads to perform testing activities and provided updates on Test Schedules in accordance with Enterprise Release Schedule & Project Charter
• Performed Back-End Testing, White Box Testing and Black Box Testing to examine the high-level design and the customer requirements
• Logged and reported Defects with detailed, accurate and concise steps to reproduce in HP Quality Center (QC) Defects module