SUMMARY:

• 5+ years of experience in Software Quality Assurance and QA implementation
• Strong experience in Manual Testing on various Web based and Mobile Applications
• Strong knowledge of all the phases of the SDLC including requirement analysis, test planning, test strategizing, creating and executing test cases, defects management and reporting
• Proficient in analyzing and designing test strategies, test planning, and test scenarios based on various project related documents like Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and other project related documents
• Implementation of Test Cases and Execution based on the corresponding Test Plan and capturing Test Results, strictly adhering to time schedules and also creating Test Reports and configuring Defect Management Process
• Experience in performing different kinds of testing such as UI, Functionality, Integration, Regression, Compatibility, Security, Database and System testing and User Acceptance Testing (UAT)
• Experience in working with cross - functional teams for root-cause analysis, bug triaging and fixing
• Extensive experience in Coordinating with Project Managers, Business Analysts and System Analysts for various testing related activities and planning
• Team Player and self-starter with effective communication, motivation and organizational skills combined with attention to details and business process improvements
• Professional SQA Career-minded

TECHNICAL SKILLS:

Platforms: Windows /Vista/XP, Mac OSX

Mobile Platforms: Windows Phone, iOS, Android OS

Programming: HTML, CSS, XML, JavaScript, SQL

Database: Oracle, MySQL

Test Automation: Selenium, ITKO LISA

Web Testing Tools: Firebug, XPath, IE Developer Toolbar, Oxygen, Jenkins, Action Diagnostic, Android Studio

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Virtualization: VMware Player, Oracle VirtualBox

Bug Tracking: HP QC (ALM), Pivotal Tracker, BugZilla, Jira, Clear Quest

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Applications: MS Office (Word, Excel, PowerPoint, Outlook)

PROFESSIONAL EXPERIENCE:

QA Engineer

Confidential, San Francisco, CA

Responsibilities:

• Testing of the complex next generation features for Salesforce CRM
• Develop and execute tests against Saas product
• Experience with agile Web and Mobile development life cycles
• Develop, maintenance and execute manual tests for the new features
• Execute cross browsers and mobile devices (phones, tablets on iOS, Android and Windows) regression suites
• Actively participate in release and deployment process to understand the environments’ status/condition
• Work with developers and product managers to understand the products’ for a better test coverage
• Pinpoint new defects, report them in bug tracking tool, refine and track them to a complete resolution

Software QA Engineer

Confidential, San Francisco, CA

Responsibilities:

• Responsible for automated testing of web services
• Utilize ITKO LISA automation tool for examining SOAP code, unit testing of calls
• Validate that the data in DB tables corresponds to the XML responses
• Responsible for regression testing execution and analyses
• Analyze failures in Jenkins
• Create Test plans and Test Cases from PRDs and Message Specifications
• Submit defects and change requests in Clear Quest
• Track defects to a complete resolution
• Cover two separate projects concurrently: one in Waterfall and another - in Agile

Software QA Consultant,

Confidential, San Francisco, CA

Responsibilities:

• Tested a web-based marketing application where the brand and their consumers connect with each other Marketers can use the application for testimonials, reviews, suggestions and corporate communication
• Participated in software testing in Agile Software Development environment
• Did GUI, UAT and Functional testing for the new features added in all the browsers (Firefox, Safari and Chrome on MAC and Windows platforms)
• Participated in software walkthrough
• Designed Test Plan and Test cases Check/Review the existing Test Cases
• Tracked new requirements (every work day started with standup meetings)
• Reported new defects. Performed after fix defect verification testing in Pivotal Tracker. Tracked reported defects to the complete resolution
• Familiarized with the new defect tickets reported by others
• Tested new features and performed regression testing on both the web application and its mobile version (iPhone 6, Samsung Galaxy)

Software QA Consultant

Confidential, Santa Clara

Responsibilities:

• Participated in testing a mobile application for memory, attention, reasoning and key cognitive skills through scientific games for children
• Performed exploratory testing, studied product requirement documents
• Created and executed detailed test cases for the assigned functional areas
• Performed usability testing (accessibility of menu items, screen size, any problems related to scrolling, text selection, the back button, etc.)
• Validated application functionality on Android and iOS platforms
• Tested application behavior under various interruptions: battery strength level (full/medium/low), incoming calls, SMS, video calls
• Performed regression testing for weekly releases
• Analyzed software failures, reported issues to QA Lead
• Participated in regular project team meetings to discuss testing procedure and assignments

Software QA Consultant

Confidential, Chicago, IL

Responsibilities:

• Participated in testing a web-based software created for the management and administration of private and public al institutions
• Reviewed Business Requirements, IT Design documents and prepared Test Cases for “Academics” functional module
• Performed GUI testing, Usability testing, and Functional testing
• Executed end-to-end workflow of student enrollment process including creating groups and assigning students to programs
• Performed browser (IE, Firefox, Chrome, Safari) and platform (Windows 8, 7/Vista/ XP) compatibility testing in virtual machine environment
• Researched and reported software defects and logged them into Elementool defect tracking system