SUMMARY:

• Senior QA having SDLC experience with design, development and implementing test plan/cases for a quick turnaround with defect free deployments
• Hands - on experience in different technologies and platforms including automation
• Strong credentials including Certified Software Quality Analyst and PMP certifications

TECHNICAL SKILLS:

• SQA
• Process management
• SDLC
• Agile/Scrum
• SharePoint
• Team building
• Virtualization
• Automation
• Outsourcing
• Manual Testing
• Security testing
• NET Framework
• eCommerce
• Oracle SQL
• QTP/UFT
• Project Management
• Backend testing
• Functional Testing
• Scripting/Documentation
• Retail (POS) background

PROFESSIONAL EXPERIENCE:

Confidential, Concord, MA

Senior QA Engineer

Responsibilities:

• Supported multiple projects
• Diagnosed and troubleshoot bugs and provide solutions
• SMA for continuous improvement
• Created Metrics for software readiness and acceptance criteria
• Executed automated scripts
• Participated Scrum process
• Managed test plans and test cases
• Presented test results to the team

Environment/Technologies: Agile scrum, TFS, Visual Studio, C#, .NET, Angular JS, SQL Server Management Studio, Microsoft Teams, IIS, Stackify

Confidential, Weston, MA

QA Lead

• QA level of effort estimation (LOE)
• Worked with offshore teams for testing of the company’s various public facing websites
• Functional and non-functional testing including backend testing using SQL as per GxP requirements
• SIT and UAT implementation
• Created testing strategies and streamlining testing processes
• Advised the stakeholders on the releases
• Did hands on testing for FDA approvals and final releases of Confidential products
• Monitored releases and providing risk framework, criteria and assessments regarding application deployment confidence
• Created CSV test scripts/checklists
• Cross-browser, cross-platform (including mobile) testing

Environment/Technologies:Java, JavaScript, CSS, Oracle, Adobe AEM, Selenium IDE, JIRA, UFT (QTP), ObservePoint for Analytics, ScreamingFrog web crawler, Google and Adobe Analytics, MS office - Excel, Visio, XML, Chrome/Firefox developer console, iOS, Android, HP ALM

Confidential, South Windsor, CT

Quality Assurance Lead

• End-to-end testing, SIT and UAT for the company’s flagship product Point of Sale System(POS)
• Created and enforced software development process flows in collaboration with other department heads and product owners in order to improve quality of software products
• Lead team in testing the company’s retail websites on mobile devices (iPhone, Android, Blackberry and ipad) using live devices as well as simulators.
• Interfaced with Project Management Office to implement Agile/scrum testing
• Led QA effort to help company become PCI compliant through OWASP top 10
• Managed offshore development team
• Created companywide standards for product, process and policy documentation
• Automated document template creation through SharePoint
• Created workflows utilizing MS Visio to standardize the processes
• Created metrics for engineering and QA teams
• Information architecture - SharePoint information management
• Managed a team of 10
• Created QA roadmap for short, medium and long term plans
• Trained the QA staff on testing fundamentals and automation
• Established and expanded QA department from a team in flux to a stable QA team
• Updated the ad-hoc testing methods to re-usable methods
• Automation/testing tool selection
• Responsible for testing the company’s all software applications
• Test automation using QTP
• Test planning and test case writing
• Interfaced with developers and business owners to resolve issues
• Performed stress and performance testing
• Web services testing (SOAP)

Environment/Technologies: Windows XP, Windows 7, .NET 1-4, QTP 6-11, CVS, SharePoint, Confluence, JIRA, Visio, SQL Server 2000-2010, Visual Studio 2005-2010, InfoPath 2010, SharePoint Designer 2010, MindMap, Quality Center (Site Admin and Client).

Confidential, Parsippany, NJ

Software QA Consultant

• Planned, wrote and executed tests for functional testing
• Installed software and patches on the test system
• Validated transaction messages between hotel’s central server and properties

Environment: VFP, Win 2k, Win 95, Win98, WinNT, UNIX, C.

Confidential, Cambridge, MA

Software QA Consultant

• Implemented traceability for tests vis-à-vis the requirement specification documentation
• Developed test cases for functional testing

Environment: VB, Oracle, Java, Windows 2000, TOAD, SQL+, VSS, Rational ClearQuest

Confidential, Marlborough, MA

Software Engineer

• Developed the cable identifier wizard and site profile wizard the application uses Tree View and List View controls to show the user how the site would look with the input data.
• Participated in the project meetings to implement the TIA-606 standards in the ScopeDataPro code and defect review

Environment: Windows NT, Windows SDK, MFC, Win32 API, Visual C++, Access, PVCS Tracker, VSS

Confidential, Framingham, MA

Software Engineer

• Rewrote module code in VC++ to create an MS Windows based CMS application
• Fixed bugs in the existing Unix based Full Text Search Utility
• Coordinated with QA engineers for bug fixing and application enhancement
• Developed test cases for functional testing

Environment: C++/Visual C++, Windows NT, Rational Clear Case

Confidential, Worcester, MA

Software Engineer

• Completed development and testing of various customer applications in different platforms and environments. The customers included - Confidential, Confidential .

Environment: C++, VB, SQL, Windows NT, Windows 2000, ASP, JavaScript and VBScript