SUMMARY:

• Strong knowledge of Software Development Life Cycle (SDLC), Agile - scrum, waterfall, spiral and QA Methodologies like CMM and RUP.
• Expertise in creating Test Strategy, Test Plan, Test Reports, Test Cases and Test Scripts for Manual testing based on the functional specification for the Functional, System, Integration, Incremental, Regression, compatibility, end-to-end testing, GUI, UAT, Database, Smoke/Sanity, Adhoc/Self exploratory, Usability testing.
• Experience in testing Web Applications (Java, .Net based applications), Mobile Applications Testing (Native App, Hybrid app, Web and SMS), Webservices/message testing, ETL & Database data testing for various client domains like Banking/financial, healthcare, E-commerce, CRM, Datawarehouse and Client-Server applications.
• Used SQL Queries for data validation/verification Back-End testing in Oracle, SQLserver databases.
• Experience working with CRM SalesForce.Com applications and FORCE.com SOQL.
• Performed Web services and Message testing tasks using SOAP UI tool.
• Experience in configuring and maintaining Defect Tracking system and preparing project reports for end-end testing using tools like QC/ALM and JIRA.
• Involved in performance testing in creating virtual users and testing load, stress, database tests using Load Runner tool.
• Have basic knowledge in programming skills like C, C++, Java, TSL, and various Internet Technologies on Windows and UNIX platforms. Experience in testing content management system applications based on asp.net, Sitecore technologies.
• Proficient knowledge in SDLC processes and methodology by training, and supporting disciplines (workflows), activities, and artifacts (deliverables) as defined by CMM, SixSigma and RUP.
• Good exposure in development and management of detailed project plans to include, resources, tasks, requirements, milestones, and review points. Have strong work ethics, taking ownership of all duties and responsibilities.
• Excellent Analytical skills coupled with Good Communication and Interpersonal skills describing a committed Team Player.
• Have good knowledge on Automation, Security, Load, Performancetesting and also coordinated and supported Automation testing team to automate test processes (scripts) using automation testing tools like HP-QTP, Selenium.

TECHNICAL SKILLS:

Test Bug Tracking tools: HP-ALM/QC/TestDirector, JIRA, MS project manager.

Test Strategies: Integration, System, Unit testing, Regression, and UAT.

SDLC Methodologies: Agile-Scrum (Rally, V1), Waterfall, Iterative (RUP) methods, Spiral method.

Testing Tools: HP-QC/ALM, QTP/WinRunner, LoadRunner, Selenium.

Operating Systems: Windows 7/NT/XP/Vista/2000/ME/95/98, UNIX (RedHat Linux)

RDBMS Tools: SQL Server, Oracle, MS Access, FORCE.com SOQL ETL tools Informatica, Ab-Initio

Web Technologies: HTML, XML, JavaScript, VBScript, .NET, ASP, JSP

Web Servers: IBM-Websphere, Weblogic, Tomcat, IIS, SOAP UI, Jboss.

Application Tools: MS Word, Excel, Project, VISIO. CMS tools SiteCore, asp.net., FORCE.com SOQL and SalesForce.Com applications

Programming Languages: C, C++, Java, SQL, Perl, VB, VC++, Mainframes (MSP/LPS).

Mobile OS: Apple-iOS7/6/5/4, Android 4.x/3.x/2.x, BlackBerryOS 7.0/6.0, Windows Mobile OS.

Mobile platform tools/Simulators: emulator, Sencha Touch, Perfecto Mobile, Mobile Dev tool-Worklight

Mobile/Smart phone device: Apple-iOS iPhone 5/4s/4/3s/3/1gen, Android- Samsung, HTC, Motorola, Google, Nokia and Palm devices.

Tablet devices: - Apple-iPad gen-3/2/1, Samsung, Motorola, Google, Kindle Fire.

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Sr. QA Analyst

Responsibilities:

• Interacted with business users and different teams for understanding of the business and better application development.
• Involved in Test planning, tests creation. Participate in daily scrum meetings, sprint planning and grooming sessions.
• Prepare test scenarios and create test cases. Performed complete System and Regression testing.
• Coordinate with different development teams for defect fixes, new releases, build schedules.
• Worked on SFDC application to customize the user access levels/profiles. Creating the user Cases, Contacts, accounts.
• Tested user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users of the respective organization.
• Validating different sharing rules, work flow rules, field mappings, Objects, SF console, page layouts.
• Worked on validating the page layouts (object fields (ex: service area), visual force page layout (calendar) functionality. View and validate sales, commitments, products, reports and dashboards in SFDC application by daily, weekly, monthly basis.
• Reporttesting progress, scheduling issues and project risks at review meetings and escalate issues accordingly.

Environment: SalesForce.Com, FORCE.com, HP ALM, SQL server2012, MS Office suite, Windows7, Agile-Jira.

QA Analyst

Responsibilities:

• Interacted with business users and different teams for understanding of the business and better application development.
• Involved in Test planning, tests creation. Participate in daily scrum meetings, sprint planning and grooming sessions.
• Prepare test scenarios and create test cases using QC/ALM. Performed complete System and Regression testing.
• Coordinate with different development teams for defect fixes, new releases, build schedules.
• Verify the offline mobile application functionality on tablet devices both on internal and external networks.
• Worked on SFDC application to customize the user access levels/profiles. Creating the customer accounts, service areas, items, contacts. Performed SQL validations to verify the source and target data.
• Involved in validating ETL mappings using Informatica Power center and running the UC4 batch jobs to load the data and accordingly verify the data flow in online and offline applications.
• Performed GAP analysis and fill up the testing gaps identified to cover the application Integration testing.
• Prepared UAT scenarios and validated the business rules.
• Involved in project knowledge transfers sessions, DRB meetings.
• Reporttesting progress, scheduling issues and project risks at review meetings and escalate issues accordingly.

Environment: HP-ALM/QC, SQL server2012, dbiSQL, SalesForce.Com, FORCE.com, ETL-Informatica, MS Office suite, Windows7, Agile-Rally, Mobile tablet on Windows and Apple ipad IOS platforms.

QA Analyst

Responsibilities:

• Understanding of the business and IT processes. Involved in Test planning, tests creation. Participate in daily scrum meetings. Performed complete System and Regression testing. Used SQL’s for validating the data.
• Coordinate with different development teams for defect fixes, new releases, build schedules.
• Involved in project knowledge transfers sessions, DRB meetings. Used QA/ALM for test repository, execution, reporting bugs/issues.
• Used JIRA to reporttesting progress, scheduling issues and project status.

Environment: HP-QC/ALM, JIRA, SQL server, Mainframes, MS Office suite, Windows7.

QA Analyst

Responsibilities:

• Played a vital role as a QA in creating Test plan. Participate in daily scrum meetings.
• Creating testcases, execution using QC/ALM and test reporting & project status tracking using JIRA. Requirement traceability matrix document and accordingly mapping to the QA requirements.
• Worked with Hybris eCommerce tool in customizing the business requirements to create, modify, update, and delete the LTF products and offers in order to publish & manage the content on the LifeTime eCommerce shop website.
• Experience in configuring and setting up different cockpits in the hybris like PCM, HMS, and WCMS.
• Created various templates in Hybris to view the web content and all various components to display mannerly as per the business requirements. Extensively worked with Hybris tool in creating & authoring accesses, managing content and web pages to various groups of LTF administrators and LTF customers.
• Ran synch jobs for every task performed in Hybris cockpits and running batch jobs in hybris CMS to process scheduled online publishing products/items and related orders.
• Used adobe CQ5 to author/manage content on Web3.0 project for both desktop and mobile web applications.
• Coordinate with different development teams for defect fixes, new releases, build schedules.
• Involved in project knowledge transfers sessions, DRB, meetings. Coordinate with Automation, Performance testing teams in helping them understand application and getting them relevant test data.
• Validated the OS needs, browser supporting and performed mobile web application testing on Mobile emulator and various platforms OS like Apple iOS 6/5, Android 2.3 & up, Tablet editions and smart phones and devices.
• Regression testing on Desktop web App and Mobile Web by reviewing the source code after each build for every release. Performed cross browser testing along with cross functionality testing.
• Used SQL’s for validating the data and also performed web services testing using SOAP UI tool.
• Performed complete end to end testing involving various types of testing cycles like; unit (involved), smoke, whole block, System, Regression, Adhoc, Integration, UAT testing.
• Maintaining, Monitoring and documented the behavior of the application in different phases of Testing process.
• Reporttesting progress, scheduling issues and project risks at review meetings and escalate issues accordingly.
• Prepared Hybris training session and documentation to the end business users and performed UAT support interacting directly with end-business users.

Environment: HP-ALM11/QC, JIRA, Hybris-eCommerce, Adobe CQ5, Windows7, Apple-MAC, SOAPUI, MS Office suite, Java, SQL server, Mobile platform devices & OS- Emulator, iOS-6/5, Android 2.3 & up, Apple iPhone5/4s/4, Samsung Galaxy3/2, Tablet editions (iPad).

QA Analyst

Responsibilities:

• This is an Agile scrum development process with 2 week iterations (sprint).
• Coordinate with different development teams for defect fixes, new releases, build schedules.
• Involved in sprint grooming and CD (concept definition), KT/knowledge transfers sessions, DRB, meetings.
• Coordinate with Automation, Performance testing teams in helping them understand application and getting them relevant test data. Performed web services testing using SOAP UI tool.
• Developed checklists to verify and ensure that the Functional specifications, Use cases, UI specifications documents are within the guidelines as specified by the Client.
• Involved in updating the mobile app builds for online availability from the server for the team to download the app.
• Installing the mobile application on various platforms and OS like Apple iOS 6.0/5.x/4.x, Android 2.3 & up, Black Berry OS 7.0, Tablet editions, Windows. Initiated a new method ‘Spot testing’ to test the application with developer.
• Performed end-end testing core mobile applications based on different platforms and operating systems for Apple, BlackBerry, Android and Windows smart phones and devices. Validate the OS needs and browser supporting.
• Hands on experience in complete Regression testing on Mobile App and Mobile Web by reviewing the source code after each build for every sprint. Performed testing, based on cross browser testing along with cross functionality testing. Experience in performing data analysis and used SQL for validating the data.
• Maintaining, Monitoring, and documented the behavior of the application in different phases of Testing.
• Tracked the progress of test case planning, implementation and execution results.
• Complete UAT support interacting directly with end-business users and organize the UAT approvals in project shared repository for each story (requirement). Supporting the sprint release, production releases and certifications.

Environment: HP-ALM11/QC, QTP, Windows XP, Apple-MAC, MS Office Suite, Toad, Oracle, DB2, Soap UI, Agile-V1, PerfectoMobile. Sencha touch, mobile dev tool-worklight, Mobile devices & OS: Simulator, iOS-6/5, Android 2.3 & up, Black Berry OS 6/7.0, HTC (evo, google), Tablet editions.

QA Analyst/Coordinator

Responsibilities:

• Coordinating with Lead in gathering requirements, tasks and updates on the project. Coordinate with different development teams for defect fixes, new releases, build schedules.
• Initiating CD (concept definition), KT/knowledge transfers sessions, DRB, meetings.
• Coordinate application access issues, environment issues with onsite technical support teams.
• Coordinate with Automation, Performance testing teams in helping them understand application, scenarios to test and getting them relevant test data. Support production testing and certifications.
• Installing the mobile application on various platforms and OS like Apple iOS4,5, Android 2.2, Black Berry OS 7.0, Tablet editions, Windows. Perform end-end testing core mobile applications based on different platforms and operating systems for Apple, BlackBerry, Android and Windows smart phones and devices. Validate the OS needs and browser supporting. Also performed testing based on cross browser testing along with cross functionality testing.
• Used SQL for validating the data. Performed complete end to end testing.
• Used JIRA to reporttesting progress, scheduling issues, project risks and reviews.
• Scanned the results log file, isolated the failures and tabulated the results for further analysis.

Environment: HP-QC, QTP, JIRA, Windows XP, MS Office suite, Toad, SQL server, Oracle, Mainframes DB2, Mobile devices & OS: Simulator, iOS4/5, Android 2.2, Black Berry OS 7.0, HTC (evo, google), Tablet editions, Windows based OS smart devices.

QA Analyst

Responsibilities:

• Developed various test cases in QC for the Functional, Integration, end-to-end, Usability, Security and smoke testing. Performed manual System Testing of the application before switching over to the automation phase.
• Created and executed Manual Test scripts to verify complex system requirements and database testing. Performed data Verification of Backend Database using SQL Queries.
• Tracked the progress of test case planning, implementation and execution results.
• Installing the mobile application and performed integration, system, Regression types of testing on various Mobile/smartphone device platforms and OS like Apple iOS4, Android 2.2, Black Berry OS 7.0, Tablet editions, Windows. Coordinate with Automation test team and Performance testing teams in helping them understand applications and provide them relevant test data.

Environment: HP-QC, SQL server 2005, Oracle, Selenium, MS Office suite, Mobile devices Used: Apple-Iphone/iPod/Ipad, Android devices-HTC EVO

QA Analyst

Responsibilities:

• Had a comprehensive study and understand rules and regulations of HIPAA and ICD-9 & ICD-10 as imposed during Electronic Data Interchange (EDI) and involved as QA in gathering test requirements and project BRD’s, FRD’s.
• Involved in meetings with technical personnel to determine technical parameters for EDI and other related processes, including communication, security, and privacy.
• Proficient knowledge on HIPAA/ EDI transactions such as: 270/271, 276/277, 835, 837-(I, P, &D), 835 remittances and others. Created and executed Manual Test scripts to verify complex system requirements and database testing. Transaction Verified through Data Verification of Backend Database using SQL Queries
• Analyzed formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. Managed project requirements, traceability and artifacts using MS Excel.

Environment: QC, Windows XP, SQL Server 2005, Toad, MS Office suite.

Confidential, Dublin, OH

QA Analyst

Responsibilities:

• Analyzed the system specifications and business requirements. Setup the Test environment to ensure the testing process is completed on schedule. Programmed test scripts and implemented them manually.
• Study and analyzation of HIPAA/ EDI transactions which are standard throughout the project business modules. wrote and executed the Test Scripts in QC for different releases, validated actual results against the expected results.
• Wrote SQL Statements to extract Data from Database to verify the output Data of the reports.
• Used Test Director to execute testcases, track software bugs and indicate the progress of manual & automated testing during weekly status updates to the project manager. Used SQL Queries to perform data validations.
• Actively involved in weekly walkthrough meetings, to verify the status of the testing efforts.
• Analyzed formal test results in order to discover and report any defects, bugs, errors in QC, configuration issues and interoperability flaws. Created Test cases and scenarios for User Acceptance Testing and conducted UAT.

Environment: QC, Oracle, PL/SQL, MS Office suite and Windows XP.