PROFESSIONAL SUMMARY:

• Motivated and dynamic professional with GO - AND-GET-IT-DONE attitude with 9 years of experience as a QA Test Lead/Analyst/ Engineer in Analysis, Design, Testing and Implementation of various applications in Banking, Insurance, Healthcare and Networking Domains.
• Good experience on SOA Testing, Web services testing using CA LISA and technologies like WSDL, WADL, XML, XPath and Protocols such as SOAP, HTTP, JMS .
• Experienced Quality Assurance Lead with extensive knowledge in automated and manual software testing techniques, tools and SDLC methodologies such as Waterfall, V and Agile (Scrum) development environments.
• Expertise in analyzing Business Requirements (BRD), Functional Specification Document (FSD), Software Architecture Specification (SAS), Message Specification Document (MSD), Use Cases, UML Diagrams, ER Design diagrams for Web/Mobile based applications and Web services.
• Strong in Automation Testing Lifecycle (STLC), which includes preparation of test cases, execution of test cases, automation of test cases, reporting of bugs, defect report maintenance.
• Well versed with the Documentation Test Strategy, Test Plan using requirements and design documents, Analyzing Test Results and generating Defect Reports and Metrics preparation such as Test Effectiveness, Defect Leakage and Requirement Stability Index.
• Strong abilities in software testing involving setting up of test environment, creation of test scripts / cases, execution of Black-box testing including Web services Testing, Smoke, Functional, Regression, System Integration, GUI testing, Security testing, End-to-End Testing, Compatibility Testing, Database testing, Adhoc testing, Production Verification testing and tracking of defects using various tools
• Expertise in performing Test Management which includes preparing test cases/test suite/test log/test reports using HP Quality Center, HP ALM, IBM Clear Quest and Defect Tracking tool CDET, OneBug, Bugzilla and JIRA along with TortoiseSVN for version control or source control.
• Expertise in Testing and verifying results for Synchronous and Asynchronous Web Service Requests, Assertions, Filters using Tools - CA LISA and SOAP UI.
• Experience in performing compatibility testing with various mobile device functionalities and Mobile app testing in IOS & Android using actual devices, emulators and third party applications like Perfecto mobile, Android SDK and Android Debug Bridge (ADB).
• Developed & maintained Keyword driven and Hybrid Framework to automate the testing process of various modules of the application using QTP.
• Have hands-on experience testing REST & SOAP Web services and Good exposure in QTP 9.2
• Expertise on manual testing using different database tools like TOAD, SQL Server.
• Good knowledge on various processes, phases, templates, and standards of Software Testing.
• Expertise in writing and defining Test Cases, developing and maintaining test scripts, analyzing the results of scripts, coordinating with the team members in fixing the bugs/issues.
• Possess knowledge in UML standards. Involved in preparation of Use case diagrams, Class Diagrams, Sequence diagrams.
• Strong analytical and good communication skills facilitated a high level of collaboration among co-workers, cross streams in a team-oriented and rapidly changing work and business environment.
• Ability to learn new technologies and a general passion for QA technology and practices.

TECHNICAL SKILLS:

SOA and Functional Testing Tools: CA LISA, SOAP UI, Oxygen Developer, SOA Test, QTP

Defect Tracking Tools: HP Quality Center/ ALM, CDET, IBM Clear Quest, Jira, Version One, Bugzilla, OneBug

Languages: XML, HTML, VB Script, SQL, MySQL, Java

Database Tools: Toad, SQL server, SQL Advantage, Management Studio, Oracle SQL Developer, HOGAN(Mainframe).

Middleware: TIBCO, IBM Websphere

Browsers: Chrome, Firefox, Internet Explorer, Safari

Mobile Tools: Android SDK, iPhone configuration Utility, Xcode, Perfecto Mobile, Android Debug Bridge (ADB)

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead Analyst

Responsibilities:

• Worked on Financial and Mortgage Loan Origination System applications in Agile/Scrum development environment.
• Work with Product Owner, Business SME’s and development teams to understand software functional requirements.
• Analyzing BRD and FSD and preparing test plans and execute testcases for UAT and Functional Testing which cover a wide variety of web-enabled clients, for a product making heavy use of responsive design.
• Estimate, prioritize, plan and coordinate testing activities.
• Conducted review and sign-off for test plans and use cases, build consensus with business owners, SME’s and engineering team.
• Identifying, recording, thoroughly documenting and tracking bugs/issues as per adopted standard testing processes.
• Worked closely with Developers, QA and other project team members to analyze test results, locate problems, identify root causes and develop solutions.
• Developed new documentation, participated in the development of department technical procedures and designed user guides.
• Was an escalation point for application support and troubleshooting, provided guidance and direction to less experienced staff in resolution of escalated issues and/or complex production, application or system problems.
• Lead projects, including assignment of tasks, and provided direction and guidance to other team members.
• Verified system logic by overseeing the preparation of Test Data, testing and debugging of defects.
• Performed overall Systems testing, UAT and Regression and PROD testing.
• Produce daily and weekly Quality Assurance testing status reports and metrics for review by management and Tracked quality assurance metrics, like defect densities and open defect counts.
• Worked with story tracking tool Jira, Version One.
• Performed and coordinated system verification and validation test activities utilizing various tools such as HP Quality Center/Application lifecycle Management.

Confidential

QA Lead Analyst

Responsibilities:

• WorxHome is the mobile management app and being part of an agile engineering effort, helped in delivering timely, high quality releases for XenMobile.
• Followed Agile Scrum SDLC Methodology following 4 week iterations (sprint) and participated in Daily Scrum meetings by reviewing the Product backlog for Mobile App testing.
• Testing of products and features of high complexity ranging from deployment and configuration to functional validations on the entire product (XM server and mobile clients).
• Attending meetings to clarify user stories and changes by constant interaction within the team and with the product owner.
• Detecting and recognizing ambiguities even before testing begins by understanding of what the product owner wants.
• Involved in sprint grooming and CD (concept definition), KT/knowledge transfers sessions, DRB meetings.
• Thinking of relevant scenarios that can help meeting the validation of acceptance criteria well in advance.
• Giving continuous feedback to the entire development team on the status/progress of the product being designed.
• Following the requirements in JIRA and authoring testcases in OneTest and HP Quality Center/ALM.
• Run daily BVT and UAT tests, with the ability to expand testing suites as needed.
• Working on reproducing the customer issues and tracking them in Podcast.
• Performed Sanity, functional, system, integration, GUI, Usability, Regression, UAT, Adhoc and End-End testing of the application on various devices.
• Installation and configuration testing of the WorxHome mobile application on various platforms and OS like Apple iOS (iPhone- 5, 5s, 6, 6s, 6s plus, iPad), Android and Tablet editions.
• Setting up the server in XenCenter and making the environment ready for testing.
• Experience in Samsung, Motorola, LG, HTC, Sony, Nexus, Amazon Fire, Lenovo, Huawei devices.
• Used various iPhone and Android support tools like Perfecto Mobile, Android Debug Bridge (ADB), Andriod Virtual Devices, XCode, IOS SDK to install and configure the application builds and extract the logs from different phones.
• Experience with Android’s logcat, ADB commands and iOS xcode and instruments.
• Log detailed and accurate defect reports by pulling client and server logs using ADB Commands
• Logging defects in OneBug and following up till the closure.

Confidential

SOA QA Lead Analyst

Responsibilities:

• Followed Agile Scrum SDLC Methodology following 4 week iterations (sprint) and participated in Daily Scrum meetings by reviewing the Product backlog for Mobile App testing.
• Involved in sprint grooming and CD (concept definition), KT/knowledge transfers sessions, DRB meetings.
• Coordinate with cross functional teams in helping them understand application and getting them relevant test data. Maintaining, Monitoring, and documented the behavior of the application in different phases.
• Partnering with the application development teams to clarify requirements and identify risks and incompatibilities with design to ensure certification of code with quality.
• Leveraging web services experience to develop new strategies and tools to enhance and increase efficiency of functional testing.
• Leading testing discussions with partners to resolve testing challenges and provide solutions to complex test problems.
• Working with Product Managers to establish and maintain a consistent test methodology to resolve questions during the testing process.
• Led a team of QA Engineers and handled multiple projects in single release.
• Serving as a coordinator for all testing activities on a project, including organizing activities with other testers and outlining dependencies from development.
• Analyzing, testing, and certifying application-specific software and performing ambiguity reviews of business requirements and use cases and functional specification documents.
• Participating in planning and directing testing milestones/schedules and assignments, and monitoring project status in comparison to cost/time projections.
• Conditioning test data in HOGAN for complex scenarios in high visible data sensitive projects.
• Preparing test strategy and test plans for all my projects.
• Writing effective and reliable test cases from requirement specifications and Mapping test cases to Requirements in HP Application Lifecycle Management & Performed test execution using CA LISA.
• Created simulators in CA LISA for applications where access was not available for test execution.
• Installation and configuration testing of the mobile application on various platforms and OS like Apple iOS (iPhone- 5, 5s, 6, iPad, iTouch), Android (Samsung, Nexus, HTC), Tablet editions.
• Used various iPhone and Android support tools like Xcode, iPhone Configuration Utility, Perfecto Mobile, Android Debug Bridge (ADB) to install the builds and extract the logs from different phones.
• Hands on experience in using Android DDMS features such as Log cat, Screen Capture and Android Debug Bridge (ADB) command line tool. 
• Performed Smoke, functional system, integration, GUI, usability, compatibility and regression testing of the application’s various features on mobile devices.
• Design, build, test and deployment of Virtual Service Images using CA LISA
• Coordinating and helping engineering team during the test execution phase.
• Logging, tracking, and verifying resolution of software and specification defects in IBM ClearQuest.
• Working on Splunk to check and verify test logs and identify the root cause of the defects.
• Facilitate Defect triage process and help in resolving release/project issues.
• Maintaining in the test cases in version control TortoiseSVN repository.
• Running automated functional and regression testing batches in Jenkins.
• Documenting all phases of QA process and responsible for designing and distributing training materials.
• Coordinating with Business Product Managers in performing UAT.

Confidential

SOA Test Lead

Responsibilities:

• Analyze and clarify system requirements from business team to get a clear understanding of the End to End functionality and use cases. Create & Review Process Flow diagrams for different functionalities with the Business Team to confirm Test Case flows and ensure completeness and accuracy.
• Identifying critical Design issues during design review process at the early stages of the project, effectively saving a lot of effort and potential customer impact.
• Create QA Test Strategy, High Level Test Scenarios and Requirements Traceability Metrics and present these to the business for signoff.
• Prepared test cases and test scenarios got sign off from BA, SA and other stake holders.
• Validated the web services calls for all Quicken transactions by using SOAP UI
• Performed Webservices testing by SOAP over JMS using SOAP UI.
• Conduct Test Case reviews with development and business teams.
• Develop test plans / test cases and perform verification testing using HP Quality Center.
• Lead defect triage calls and prioritized QA & UAT Defects.
• Identified regression test suite for all the applications during test execution.
• Lead a team of 5 members, Assisted and directed the team daily tasks, follow-ups in Functional & Regression Testing of different modules.
• Carried out Cross Browser testing for the web application on different versions of IE, Firefox, Safari and Google Chrome.
• Troubleshooting of issues and defects along with the DEV Team to take issues and defects to closure.
• Performed Smoke Tests, Build Verification Tests, Production Support and Production verification tests for all releases.
• Involved in Project Review meetings
• Successfully tested the approved Change Requests formulated late in the release without any major issues or schedule slippage.

Environment: Windows XP, IBM Web sphere Application Server v6.1, HP Quality Center, SoapUI, JAVA, XML,DB2, ORACLE

Confidential

SOA Test Engineer

Responsibilities:

• Analyze and clarify system requirements from business team to get a clear understanding of the End to End functionality and use cases.
• Create QA Test Strategy, High Level Test Scenarios and Requirements Traceability Metrics and present these to the Business and DEV Team for signoff
• Prepared test cases and test scenarios got sign off from BA, SA and other stake holders
• Performed manual and automated testing of Service Oriented Applications, taking a leading role in test automation of various services which were developed on Tibco Platform.
• Involved in Test Case Execution of the application using iTKO LISA and Reported defects in HP Quality Center.
• Performed testing using WSDL.
• Involved in Project Review meetings
• Optimized existing and developed new automated regression suite in data-driven approach
• Lead a team of 4 members, Assisted and directed the team daily tasks, follow-ups in Functional & Regression Testing of different modules.
• Review Test Cases, Test Results to ensure completeness and accuracy of testing.
• Providing an EOD Testing Status of Offshore to Client.
• Creation of Weekly Status Reports to highlight project issues, risks and testing status.
• Created Web Services regression test suites using iTKO LISA.
• Prepared Automated Production Scripts using iTKO LISA.
• Successfully completed a Proof Of Concept (POC) for web recording of a web application using iTKO LISA.
• Virtualization of third party services to ensure zero cost test executions using VSE in LISA.

Environment: Windows XP, TIBCO, HP Quality Center, iTKO LISA, JAVA, XML,DB2 Mainframe,Oracle

Confidential

Sr. Test Engineer

Responsibilities:

• Analyzing the Business Requirements Document and Functional Specification document.
• Created High Level Test Scenarios and Requirements Traceability Metrics and present these to the business for signoff.
• Prepared test cases and test scenarios got sign off from BA, SA and other stake holders
• Conduct Test Case reviews with development and business teams.
• Authored Test cases, Uploaded and Executed them to HP Quality Center.
• Identified the defects and tracked using tool CDET.
• Wrote SQL queries for validating the back end updates using TOAD.
• Peer Reviewing the Test cases and Test Scenarios.
• Executed manual tests, including regression tests, integration tests, and functional tests.
• Performed interviewing and assisted in hiring of new staff, performed initial process and project training.
• Assisting with DB SQL formation to find data for specific scenarios acting as a mentor for new folks to allow them to get familiar with the DB tables

Environment: Windows XP, Mainframe, IBM Web sphere Application Server v6.1,HP Quality Center, CDET,TOAD,SQL Server, JCL, JAVA, ORACLE

Confidential

Test Engineer

Responsibilities:

• Understanding and Analyzing the Business Requirements through KT sessions and the Requirements Documentation of the respective modules.
• Configured the Test environment and performed Build Verification Test.
• Designed Test cases, executed and tracked defects in HP Quality Center.
• Development of test scripts for web services testing using iTKO LISA ans SOATest.
• Performed Integration testing, Functional testing, Regression testing of the applications.
• Responsible for overseeing the Quality procedures related to the project.
• Preparing the detailed Test Cases, Test Scenarios, Defect and Test Summary Reports.
• Involved in test environment setup including the database set up in SQL Server 2005.
• Owned Test Execution as a Subject Matter Expert for 3 out of the 5 applications.
• Involved in Production Support and production verification tests for all releases.
• Virtualization of third party Unicel SMS Gateway to ensure zero cost test executions using VSE in LISA.

Environment: Windows 2000 Advanced Server, HP Quality Center, iTKO LISA, JAVA, XML,DB2, ORACLE, MS Visio.

Confidential

Test Engineer

Responsibilities:

• Understanding the requirements and functionalities through reading project related documents.
• Involved in initial team meetings and client calls for gathering the requirements
• Prepared test cases and test scenarios got sign off from BA, SA and other stake holders
• Creating System test cases and executing the same.
• Logging to the TOAD Tool and get the data for the different tracks
• Performed various types of Testing web based applications-Integration testing, Functional testing, System testing
• Quality adherence at each phase as per the Satyam Quality standards
• Performed Oracle Apps testing for Cisco Applications.
• Helping other team members in Regression Testing.
• Executed test cases for all the iterations and Logged defects in HP Quality Center
• Prepared Metrics and Traceability Matrix
• Coordinating with Onsite and Offshore team in preparing & confirming acceptance criteria
• Creation of Test Summary report, Logging identified defects in Test defect report.
• Updating the onsite coordinator with the status of the project
• Responsible for overseeing the Quality procedures related to the project.
• Preparing KT documents for all the applications handled.
• Involved in preparing the status reports on a daily basis.

Environment: Windows XP, Apache 2.0.52 -Tomcat5.0.6, HP Quality Center, CDET, TOAD, SQL Server, JCL, ORACLE APPS