SUMMARY:

• Five plus (5+) years of professional experience as Sr.QA Analyst/Tester in all phases of Software Development Life Cycle in Web and Client/Server applications.
• Played as a Lead and Coordinator for Multi - million dollar projects from Planning, design, status reports and closure activities.
• QA Coordination - Coordinated with 8 different teams on daily basis to complete QA process on a complex project
• Strong knowledge of the QA Best Practices, Software Development Life Cycle, Methodology, Testing Standards, Test Processes, and Test Methods to validate and ensure the quality of software through testing.
• Proficient in designing Test Plans, Test Scenarios & Test Cases, generating, maintaining and analyzing tests.( Confidential Quality Center & Confidential ALM)
• Solid experience in Test Estimation, Capacity Planner, Test Plan, Test Scenarios, Test Cases, Testing Methodology, Execution Planner, Test Report and Defect Management.
• Highly organized with the ability to manage multiple projects and meet deadlines.
• Liaise with developers, business analysts, and user representatives in application design and document reviews.
• Expertise in defining QA Strategy, Estimates and future roadmaps with onsite & offshore working model.
• Expertise in QA Methodologies like waterfall and Agile with scrum methodologies with good understanding of STLC.
• Extensive experience in Manual Testing, Functional, System Integration, Ad-hoc, Cross Browser, Compatibility and Regression testing.
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression.
• Analyzed regression suite after each release to convert manual test scripts to automated script, all scripts are executed using selenium.
• Strong working experience in Mobile Testing - iOS devices (IPhone, IPad) and Android devices (Samsung, Tablets) and cloud mobile testing using Device Anywhere, Device Connect.
• Strong knowledge in FIS core banking applications - Online Banking, CSR, Admin, Teller, RDC (Remote Deposit Application) testing.
• Experience in ETL batch testing using Data Stage, OBIEE Reports, and Data base validations (Staging, Semantic & History tables)
• Monitoring test progress throughout the project release cycle, providing test results and detailed status reports.
• Hands on working experience in writing and executing SQL Queries.
• Provided training for other team members, coordinating onsite and offshore team members
• Strong in analyzing business specifications/Use Case requirements, developing comprehensive test specs and executing them.
• Experience in developing Detailed Test plan, Master Test Plan, Test Strategy document, Test Phase Summary Report.
• Excellent communication and analytical skills, ability to learn quickly and apply knowledge effectively.
• Worked independently or in a team environment and able to establish excellent relations with clients and team members. Work extremely well under pressure.

TECHNICAL SKILLS:

Test Management Tool: Confidential Quality Center / Application Lifecycle Management

Manual Testing: Black Box testing, Functional Testing, Regression testing, Integration testing, System testing, Compatibility Testing, Security Testing, Traceability matrix, Test Planning, Test Estimation, Defect Management.

Automation Test: Quick Test Professional, Selenium automation

ETL Batch Testing: Data Stage, WINSCP, Putty

Mobile Testing: IPhones, IPad, Android Devices, Android Tablets

Languages: PHP

CMA: Joomla, Open cart, Magenta

Databases: MS-SQL Server 2008, MySQL, Oracle 11g.

Methodology: Water Fall, Hybrid, Agile.

Bug tracking product: JIRA, Confidential ALM, Confidential Quality Center

Office: MS-Office (MS-Word, MS-Excel, MS-PowerPoint, MS-Visio), Outlook

Collaboration Tools: SharePoint 2010, GoToMeeting, MS Lync/MS Office Communicator.

VPN: CISCO VPN

OS: Windows

WORK EXPERIENCE:

Confidential

QA Lead/ Test Coordinator

Responsibilities:

• Lead the QA team for AML Projects, As a QA lead - was responsible for QA estimation, QA Test Plan, QA kick off deck, Confidential ALM setup and maintenance.
• Coordinated with different team on test data and testing downstream applications.
• Defect management was handled seamlessly with BA’s, Developer, QA and Businesses. Responsible for sending daily status reports to higher management, maintained application downtime tracker for further reporting.
• Has a QA lead role I was responsible for handling new hiring and initial onboarding processes of newly hired resources.
• Was responsible for automation penetration to AML project space. Analyzed and implemented automation penetration point to smoothen the QA testing process.
• Guide junior resources to get application knowledge and assigned respective task as a QA Lead.

Technology/ Software: LEO (Legal Entity On boarding), Confidential ALM, SQL Developer, Soap Ui

QA Lead/Test Coordinator

Roles & Responsibilities:

• As a QA Lead for this project, lead a team on 45 members including offshore resources.
• Prepared Line of effort for the entire project
• Estimation demo to business and proposal on automation penetration
• Design of Detailed Test plan, Master test plan and Kick off document for the entire release
• Assigning task to individual resources in the team to hit the target
• Conducting walk-through of Test Plan and other test artifacts to Clients and Business.
• Coordinating with 20 plus downstream team to test the data flow from main system to other downstream applications
• Sharing Daily status report on projects to Client/ Business
• Implementing and level setting the QA processes to align with the IT industry standards.

Sr. QA Analyst/ Coordinator

Responsibilities:

• Sr. QA Analyst/Lead responsible for performing the complete Software Testing Life Cycle activities for the Banking application
• Coordinate with onshore and offshore teams to smoothen the testing timelines.
• Understanding Business requirements on each module and preparing test estimation.
• Developed detailed test plans and test cases based on BRD, FRD, TDD
• Developed Test phase summary reports after each project releases.
• Used to generate report on daily execution count to higher management/Clients.
• Work on Daily status reports for each test execution phase.
• Worked on Large and Complex projects as a team member.
• Worked on Mobile Application testing, Tablet Application testing
• Executing automated scripts for functional testing of the web application using Confidential Quick test professional and Selenium.
• Responsible for analysis of business requirements to create test cases and scenarios.
• Identified testing approach, test scenarios, tools and environment to be used, approach for validation of test results and corrective action to fix issues and bugs.
• Created Test cases for System Integration and User Acceptance Testing (UAT).
• Gathered test data from the business users for the System Integration and Acceptance testing.
• Worked with the business team and database team to load the entire test data needed to conduct user acceptance testing to the test databases before commencement of the user acceptance testing.
• Executed Test cases for System Integration, Regression testing and Acceptance Testing.
• Reported and managed the life cycle of defects with the help of Confidential Quality Center/ Confidential ALM.
• Recorded the test results and developed Defects Metrics reports on daily and weekly basis.
• Reviewed and analyzed the test results with the business team.
• Creating and executing SQL queries on an Oracle database to validate and test data.
• Comparing the results with expected results and reported issues/defects immediately to the appropriate project member.
• Conducted defects Triage meetings with the Development Team and provided clarifications on the defects.
• Prepared TDM (Test data matrix) for complex projects to keep track on different scenarios to be tested during test execution.

Technology/ Software: WebCSR, WebClient, Enterprise MyTC, Unified Desktop, Mobile device, Tablet devices, Confidential ALM

QA Lead/Onsite Coordinator

Roles & Responsibilities:

• As a QA Lead for this project, lead a team on 5 members including offshore resources.
• Prepared ROM, LOE for this effort
• Meeting with Clients to get approval on the estimation
• Attending Requirement Walkthrough meetings and Functional Overview meetings with Business and vendor team.
• Conducting walk-through of Test Plan, Test Scenarios and Test Cases to Clients and Business.
• Coordinating with different teams to setup test data.
• Sharing Daily status on projects to Client/ Business
• Connecting with 3 teams to get information on how much testing completion, test scenarios covered
• Did analysis on the production issues and warranty issues
• Perform mobile testing using Mobile cloud technology
• Perform mobile testing on both IOS devices and Android devices.

Confidential

Technology/ Software: IVR systems, WebServices, Restful Services, Rest Client, Confidential ALM

QA Lead/Onsite Coordinator

Roles & Responsibilities:

• As a QA Lead for this project, lead a team on 2 members including offshore resources.
• Prepared ROM, LOE for this effort
• Extensive use for Rest Client tool for testing restful WebServices
• Supporting 3 different teams for test data and other project related supports
• Running defect calls with the project team and higher management
• Conducting walk-through of Test Plan, Test Scenarios and Test Cases to Clients and Business.
• Sharing Daily status on projects to Client/ Business
• Test data point of contact for various team
• Test data conditioning according to the requirements of business

Technology/ Software: FIS Mobile Banking Applications, Web Vault, Confidential ALM

Sr. QA Analyst/ Onsite Coordinator

Roles & Responsibilities:

• As a QA Analyst, creating, maintaining and executing test plans (MTP & DTP), test cases for different releases .
• Requirements understanding and estimates test effort, defines test schedule.
• Attending Requirement Walkthrough meetings and Functional Overview meetings with Business and vendor team.
• Conducting walk-through of Test Plan, Test Scenarios and Test Cases to Clients and Business.
• App installation/uninstallation and maintaining software upgrade in mobile devices.
• Perform mobile testing on both IOS devices and Android devices.
• Ensuring all tests within the plans are executed completely and accurately and that test results are recorded.
• Executing test cases and tracking the results in Quality Center 10.0 and Confidential ALM
• Analyzing and reviewing the defects identified by testers and maintain the same in Quality Center 10.0 and Confidential ALM.
• Determines the risk based approach testing whenever budget/time constraint arises.
• Coordination and support to UAT Team for Test Data preparation and Execution.
• Requirements traceability and test set maintenance in Quality Center 10.0 and Confidential ALM.
• Daily and Weekly status reporting to Client.
• Test summary report preparation for every release and provides QA Signoff.
• Conducts retrospection sessions and plan for future improvements.
• Coordination with onshore and offshore team on regular basis for all phases of testing.

Confidential, Charlotte, NC

Technology/ Software: FIS Banking Applications, Brokerage application, OBIEE Report, Confidential ALM

QA Analyst/ Onsite Coordinator

Roles & Responsibilities:

• Acted as a Test Coordinator for this project
• Coordinated with 8 different teams to mimic the daily production process in Test Environment .
• OBIEE Reports were validated as part of this effort
• Requirements understanding and estimates test effort, defines test schedule.
• Attending Requirement Walkthrough meetings and Functional Overview meetings with Business and vendor team.
• Conducting walk-through of Test Plan, Test Scenarios and Test Cases to Clients and Business.
• Sending DSR, WSR to Clients and Business.

Confidential

Web Developer

Responsibilities:

• I even had an opportunity to do manual testing for websites and online applications to ensure bug free and quality product so that it can help to maintain a good relationship with Clients.
• I am good at writing Oracle SQL queries using SQL Developer.
• I also had an opportunity to work with Confidential Quality Center, which is a Test Management Tool to write test cases and test plans.
• I handled risky tasks in my previous projects, since I had to host the website live.
• I also have experience in website designing using Photoshop CS3 & CS5.
• I worked with WAMP and XAMPP web servers.
• I also worked with debugging tool, which is Firebug 1.9.
• I had experience in working with different Operating Systems like Linux, Windows Platform.
• I worked with different database like MYSQL, Oracle as part of my project.