PROFESSIONAL SUMMARY:

• A Software Quality Assurance Engineer with 14 years of diverse IT experience with Trading, Telecom, Financial, Pharmaceutical, and E - Commerce industries.
• Good understanding of the Software Development in Waterfall and Agile process.
• Strong understating and hands on experience of Manual Testing, including preparation of Test Plans, Test Cases, executing Test Scripts and user requirement analysis.
• Basic knowledge of automation testing using Selenium.
• Backend skills for running queries with SQL/Oracle Server and knowledge of creating SQL Objects like Tables, Views, Indexes, Triggers etc.
• Leads, plans, schedules and Implements testing for projects with onshore/offshore team.
• Work experience in Software Development life cycle in all phases including Analysis, Design, Development, Testing and implementation of Multi-tiered, Client/Server and Web Technology.
• Experience in writing Test Cases, executing Test cases, developing & maintaining Test scripts.
• Expertise in performing Black Box, Grey Box and backend Testing.
• Excellent working knowledge on Functional, Integration, System, UI Testing, User Acceptance Testing, manual Performance Testing and Regression testing in multi-tiered environment.
• Experience in Backend testing process involving various data retrieving queries, views, and PL/SQL, stored procedures, SQL Profiler for systems using SQL database and Oracle database.
• Hands on experience in using various defect-tracking tools like Bugzilla, Quality Center, Jira, Rally, Team Track.
• Strong Problem Analysis & Resolution skills and ability to work in Multi-platform Environments like Windows & UNIX.
• Leading ability to interface with Business analysts, developers and project managers to support problem analysis and release new products on a timely manner.

PROFESSIONAL EXPERIENCE:

Confidential

QA Engineer

Responsibilities:

• Involved in different testing types like Backend Confidential esting, Functional Testing, Ad Hoc testing, smoke testing, stress testing, system testing and system integration testing.
• Work in various projects to maintain, upgrade and add new functionality in company various system using Waterfall and Agile methodology.
• Lead many projects to make sure it meets as per requirements, company guideline, regulatory agencies, QA standard and procedures.
• Written positive and negative test cases based on user scenarios and workflows for manual testing.
• Work closely with developers and Business analyst to ensure application meets to user expectations.
• Verified the backend data on IBM AS/400, SQL and Oracle Servers.
• Responsible for entering requirements and test cases in ALM-Quality Center and running test cases and logging bugs and performs regression tests after the bugs were fixed.
• Analyzed Test Result identified Bottlenecks, Tracked defects, reported, and discussed bugs with the developing team.
• Extensively involved as Team Lead in discussions and meetings with Project Manager, Scrum master and other team members regarding the test procedures and test results.

Environment: Window 7, COBOL, C++, Java, Sql Server 2012, Team Track, Clarity, IBM AS/400,Oracle 10g, PL/SQL,I-series navigator, SQL,Rally, Quality Center 12.

Confidential 

Software Test Engineer

Responsibilities:

• Involved in different types of testing like GUI Testing, Backend Testing, Functional testing, Ad Hoc testing, smoke testing, system testing and system integration testing for Confidential & Confidential VoIP (Voice over IP) Service for business (Bvoip) and residential (CvoIP) customer.
• Providing Test support and Leads onshore/offshore team members on various VoIP issues which include network elements, services and database.
• Updating and verifying data using oracle 11g database in UNIX environment.
• Verifying test results with test cases based on user scenarios and workflows for manual testing.
• Responsible for investigating issues and defects in different XML logs and events.
• Responsible for entering and tracking bugs into Quality Center and performing regression tests after the bugs were fixed.
• Involved in meetings with Project Manager, Business analyst and other team members regarding quality assurance issues and overall progress of software.

Environment: Window XP, C++, Java, XML, Oracle 11g, Putty, Visual Basic, Web services, Toad, Quality Center 10.

Confidential 

Software Test Engineer (Contractor)

Responsibilities:

• Analyzing, evaluating, and reviewing requirements for new workflow application and modifications to existing applications for appropriate functionality and testability.
• Responsible for writing test plans, creating test cases, executing test cases ensuring that the developed software performs as detailed by the business requirements and UAT Scripts for user help.
• Tested application security features, including session expiry, book marking, passwords and compatibility across multiple browser types and encryption levels.
• Created new Change Requests (CRs) for discovered bugs and tracked their status until they deployed into production.
• Participated in walkthroughs and technical reviews to report testing status and Interface with developers to resolve technical issues and investigate the bugs in the application.
• Performed data testing to filter the qualified data in an SQL based database and worked with developers to verify the data fixes for production support.
• Performed Interface testing to verify that all interactions between servers (application, database, and web) are executed properly, errors are handled as expected and proper error messages are displayed back to the user.

Environment: Windows XP Professional, .net, C, HTML, JavaScript, MS Office, Team Track, SQL Server 2008, SharePoint.

Confidential

QA Engineer

Responsibilities:

• Involved in all phases of the project life cycle, which includes requirements analysis, project planning, scheduling, testing, defect tracking and reporting.
• Extracted requirements from technical specifications, functional requirements.
• Prepared test plan based on test requirements which includes test cases.
• Performed the data validation testing to ensure data consistency on front-end.
• Coordinated the end-to-end testing of Beta product with test team members
• Managed internal database from planning and testing stages through implementation.
• Assisted in database installation, performance, backup, recovery and database security.
• Visiting different Assisting Living Facility for quality Purpose.
• Performed quality control inspections for correct shipping to assisting livings.

Environment: SQL Server 2008, SSMS, JIRA, SQL Server Integration Services ETL Tool, Windows XP Professional and SQL Profiler.

Confidential

Software Tester

Responsibilities:

• Analyzed business requirements (e.g. business logic, process flows and reporting requirements) and Functional Specification documents and developed test cases.
• Performed Links, Functionality, Database, Black Box, Unit testing, Integration & System Testing.
• Identified, documented and tracked all system application defects, providing complete details and attached documents relevant to defect resolution.
• Performed GUI, functional testing, backend testing, stress testing, and data validation testing of the application.
• Developed SQL scripts for data retrieval and manipulation.
• Extensively involved in discussions and meetings with Project Manager, Team Manager and other team members regarding the test procedures, test result analysis.
• Searched, identified, and replicated bugs in functionality, interface, and design, which are communicated via Bugzilla, a defect tracking tool.

Environment: Windows XP, Visual Basic, Oracle 10g, SQL*PLUS, PL/SQL developer and Bugzilla.

Confidential

Knowledge Base Administrator

Responsibilities:

• Performed Administrative duties for data cleanup for Oracle ERP applications
• Proofing, capturing data from internal sources and taking backups after updating data files.
• Generated and maintained SQL scripts for database testing.
• Tested the HTML pages for the business rules of the application.
• Reported on adoption, compliance and performance.
• Edited Sun system handbook documents and IBIS Technical Instructions to bring content into alignment with the quality standards and required structure.

Environment: HP-Solaris 2.8, UNIX, Visual Basic, Oracle 10g,OEM, Quality Center, PL/SQL, XML,HTML,TOAD, TSL Scripts.

Confidential

System Engineer/ Inventory Management

Responsibilities:

• Worked with QS1 Database Software, EpicCare, Primecare workflow and Echo Inventory Software for pharmaceutical sales and distribution chain system.
• Troubleshooting with hardware and Networking problems.
• Installed and maintained computer peripherals including firewall security.
• Maintenance and monitoring of various databases, application and server activities.
• Configuring user creation, their roles and privileges profiles to control access over databases.
• Proactively monitored database performance and checking warnings and alerts and take appropriate actions.
• Proactively monitored databases performance and checking warnings and alerts and take appropriate actions.

Environment: Windows XP Professional, SQL, SQL Server 2005, MS Office, MS Access.