SUMMARY:

• Seeking a QA/System Analyst position where my excellent technical skills and professional experiences will add value to operation.
• Demonstrated success in Life Cycle Testing including Functional, Integration, System, Regression, Stress and UAT.
• Cross - discipline talents in requirements gathering, needs analysis, test planning, use case creation, test case creation and test case execution, defect tracking, results oriented and problem resolution in technical environments.

TECHNICAL SKILLS:

Test Methodologies: Waterfall and Agile

GUI and Database Tools: SQL, TOAD, TeMIP, Oracle 9i, Access

Operating Systems: Windows, UNIX, JD Edwards, TSO

Testing Tools: JIRA, Quality Center 11, ALM, Test Director, Smart Test,Quick Test Pro, TestRail, Clearquest, Microsoft Test Manager, SkyWire Proficient in MS Project Proficient Knowledge of MS Office (Word, Excel, PowerPoint) Knowledge of Visio and Microsoft Visual Studio (TFS)

PROFESSIONAL EXPERIENCE:

Confidential,Addison, TX

Lead QA Analyst

Responsibilities:

• Requirements gathering and clarification analysis
• Work closely with Development and Business Analyst
• Sprint Planning
• Extensive involvement in Sanity, Functional and Regression Testing
• Web application Testing
• Conduct UAT testing with the Business
• Created Test Cases in Excel and Confluence
• Create Test Case Scenarios and Test Plans/Strategies
• Execute test cases and report progress via Confluence
• Defect Management using JIRA
• Verifying Order Numbers in SAP
• Verifying Test Cases were executed correctly
• Verifying Test Case execution is documented correctly
• Daily Stand Up Meetings

Confidential,Dallas, TX

Test Coordinator / Consultant

• Gathering Data via the Business
• Gathering Data via SQL
• Test Planning and Test Strategy
• Creating Test Cases via UltiPro Software
• Test Execution
• Test Case Planning Estimation and Resources
• Coordination Defect Tracking for Testers and UltiPro Team
• Track the Resolution of Defects
• Create Documentation for UltiPro Time and Attendance Processes
• Coordinate Testing Effort for HR and Payroll Integration and UAT
• Work closely with the Vendor and Management
• Weekly Core Team Meetings

Confidential,Grapevine, TX

QA Analyst / Consultant

• POS (ReTech - frontend interface framework, .net)
• Gathering Data via Analyzer Query
• Test Planning
• Utilized TFS to Create Test Cases and Execute test cases, Logged defects, pulled defect reports and updated defects, Entered Requirements and linked the requirements to the test cases
• Comparing SLS files to JNL file.
• Identifying missing requirements
• Testing debit and all major credit cards, proprietary credit card transactions
• Testing promotions via the host, Credit Authorization testing (sales, sales completion, Voids, Refunds, Pre-authorization, etc.), Store Value Cards, Split Tender
• End of Day report validation
• Certifying POS terminals to ISO8583 standards
• Testing POS transaction buffer
• Download and test software on Pinpads
• Receipt validation - assuring the information is correct on merchant and customer receipts
• Real-Time and Overnight Batch Process
• Pricing - Was/Now
• Product Update
• EMV
• Cricket ( Confidential Mobile Phone)
• POS
• Ship from Store
• Fast Track Distributions (Inbound and Outbound)
• Performance Dashboard

Confidential,Irving TX

BA / QA Analyst / Consultant

• BA/QA Analyst for projects involving both creating and executing test cases for POS and Web applications.
• Created Test Strategy, Test Plans, Test Scenarios, Traceability Matrix, Test Cases (Created Test Artifacts for all projects led)
• Execution of test cases iPhone, iPad and Andriod testing for eCommerce project
• Experience in testing on various types of browsers (Chrome, Firefox, IE) and web technologies, such as HTTP, XML, and HTML.
• Data validation via SQL
• E2E Testing for various projects
• Updated scripts as needed
• Training resources on applications
• Conduct Defect Meetings
• Worked with Offshore to coordinate testing and work through any defects via phone/emails daily
• Worked closely with Development to create Use cases/Test cases.
• Liaison between the Business and IT
• Conducted UAT testing efforts with the Business.
• Drove the QA effort for a large scale web project "CSO" along with BA and BRM teams. This project successfully went live in November, 2011.
• Responsibilities include consolidating status reports, providing regular updates to Business Relations Manager, PM and the QA manager and meeting with offshore and onsite QA leads.
• Managing post go-live support for the stores and handling stores calls to resolve production issues.
• Assisting the Finance team in the daily report validations for the Sales Feed file.
• Leveraged ‘Jira’, bug management tool, extensively to create bugs during the testing and worked closely with the BRM to address the critical and showstopper bugs.
• Used Soap UI tool to pull the prices of the SKUs for use in UAT testing.
• Performed daily validations for WMS for seven DC’s. Verifying mis-matches and short ships.
• Created Traceability Matrix
• Score carding
• Vendor Compliance
• Customer Special Order (CSO)
• Gift Cards Replacement (SVS / Blackhawk)
• Ecommerce
• JDA Allocations
• Merchandising
• Associate Portal
• Creative In House Phase I (Tabular and Email)
• Creative In House Phase II (Craft Project Tracker (CPT), Digital Asset Management (DAM), Fact Sheet and Ad Signs)

Confidential,Dallas, TX

QA Analyst / Consultant

• Develop and enter test cases in Quality Center based using functional and technical requirements.
• Create Test Plans
• Verify data in the Database via SQL
• Web-Based Application and Interface Web Testing using Vista Print.
• Analyze and document both business and technical requirements for small and large e-commerce projects.
• Thoroughly test both Order to Pay and Point of Sale systems.
• Verify all orders are processed and tracked in the Back office application.
• Execute functional and regression test cases using Quality Center.
• Define and track bugs/defects using Quality Center’s Central.
• Daily communications with the Development Teams to meet quality standards.

Confidential,Irving, TX

QA Analyst / Consultant

• Special Retail-Special Cost and Credit 4 phase of project.
• Created Test Scenarios for Business Transformation Projects.
• Created and executed test cases for Business Transformation Projects via Quality Center (Special Retail-Special Cost and Purchase Summary).
• Defect testing via On-Time defect tracking system (in house) and Quality Center.
• Created Barcodes for Items ordered per Invoice numbers.
• In-depth integration testing of POS (Point of Sale), Retail Information System, Fuel and Credit testing for The Southland Corporation (7 Eleven) project with successful UAT before production release.
• Created and executed test cases for the Fuel and Credit 4 project which involved Smoke, Functional, Integration, Regression, Performance, Iterative, End to End, Ad-hoc, NTcrond Scheduling and UAT testing.
• Executed and updated test cases based on requirements, mapping requirements to test cases while executing test cases on POS, Fuel Pumps, Retail Information Systems, MOT, Handheld Scanner and opening defects in On-Time and Quality Center defect tracking tools.
• Verified data on financial reports supporting transactions.
• Created SQL queries in Query Express to analyze accounts and update tables impacted.
• Interacted with Developers to resolve defects and bug fixes.
• Participated in weekly/bi-weekly JAD sessions on project and new release statuses.
• Perform White Box and Black Box Testing.

Confidential,Dallas, TX

QA Analyst / Consultant

• Application/Web/Client Server Testing across various applications.
• Executed and created test cases for SW.com, QikRes and CS2 applications.
• Created Personal Number Request (PNR) for the creation of Reservations and Modifications of Reservations.
• Utilized SmartClixx application for creating Gift Card, Vouchers and validations.
• Tested Point of Sale (POS) and SAAS for conversion of Customer Service 2 (CS2).
• Integration and regression testing for various applications for conversion of CS2.
• Utilized Quality Center for creating manual test cases, test case execution and defect tracking.
• Performed Black box testing for test initiative.
• Completed projects: Non-Revenue for Additional Fare Classes, Fulfillment, Bag Tag Redesign and BR4 Business Acceptance Testing.

Confidential,Dallas, TX

QA Analyst / Consultant

• GUI Application testing for Promotion Entry.
• Executed SQL queries to extract data.
• Developed Test Cases and Test Matrix for the GE vPayment project.
• Created and Executed test cases for SignIQ.
• Testing validated using Windows 2003 Server for the SignIQ project.
• Tested Enhancements for the SignIQ project such as: User Communication Tool, SignIQ Store Application, Status codes for SKU’s, New/Low Price Template, Advertisements and Rebates, Legacy Templates, and Validated Promo ID’s.
• Utilized Mercury Quality Center for testing and defect tracking.

Confidential,Dallas, TX

QA Analyst (Team Lead) / Consultant

• Team lead for a group of three (3) testing web applications.
• Test Web Applications for the Vehicle Management System (VMS) for automobile Retail, Trades, Auctions and Ebay.
• Testing of Bugs and Feature Request in the QA, Development, Rdemo, Pdemo and Production Environments.
• Coordinated and Conducted Train the Trainer sessions for Account Managers and Staff.
• Developed and Executed Test Cases for New Car, Report Wizard and Listing Tool projects.
• Performed Regression and Integration testing.
• Reviewed functional and design specifications to plan strategy for testing of applications.
• Coordinated test efforts with PM, BA, Business Community, On-site and Overseas Developers
• Utilized Salesforce for storing documentation, retrieving, creating and tracking bugs, feature request and test cases.

Confidential,Richardson, TX

QA Analyst / Consultant

• Created Test Plans and Test Cases
• Analysis EDI Files
• Convert EDI files to AS400 via ftp process
• Generated SQL queries to extract data elements
• Coordinated test efforts with BA
• Liaison between the Client and Information Technology

Confidential,Dallas, TX

Business Process Engineer/QA Support Services (Team Lead)

• Test Lead for testing Online/Web Application Systems for the Warehouse Management System (WMS), Warehouse Consolidation System (WCS), Transportation Management System (TMS), Order Management System (OMS), Supply Chain Solutions, SAP/R3, Financials and ERP.
• Provided support/ maintenance on custom applications, multiple systems integration and data management.
• Heavy integration and regression testing for multiple systems.
• Developed Use Cases and Test Plans for the Canadian Merchandising Management Systems testing procedures.
• Facilitated UAT Test execution passes for the Canadian and United States testing efforts.
• Performed Black box and White box testing.
• Generated SQL queries to extract data elements during proof of concept for data driven test initiatives.