SUMMARY:

• 5+ years of diverse, hands - on experience as Software Test Engineer
• Background in technical support for Confidential & Confidential Internet/Intranet users
• Experience in testing Windows, Web and Mobile (iOS, Android) applications
• Extensive knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
• Develop Test Plans, Test Cases, Traceability Matrices and other test documentation
• Come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem
• Adaptable, organized, results and detail-oriented with excellent work ethic, strong time management and interpersonal skills
• Team player also capable of working independently with minimal direction
• US Citizen

TECHNICAL SKILLS:

Platforms: Windows 10/8, MAC OS X

Mobile Platforms: Windows Mobile, iOS, Android OS

Programming: HTML, CSS, XML, JavaScript, SQL

Database: Oracle, MySQL

Test Automation: Selenium Webdriver

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Virtualization: VMware Server, Oracle VirtualBox

Bug Tracking: Bugzilla, Mantis

Browsers: MS Internet Explorer, Edge, Mozilla Firefox, Chrome, Safari, Opera

WORK EXPERIENCE:

QA Software Engineer

Confidential, San Francisco, CA

Responsibilities:

• Run automated tests using Selenium Webdriver/Java/Jenkins/Git based automated content.
• Perform end-to-end testing through combinations of manual and automated tests.
• Execute test cases for cross browser and cross devises compatibility.
• Tested digital textbooks, instructor supplements, distance   learning   courses, test preparation materials, corporate training courses, materials for specific academic disciplines, and custom solutions
• Conducted testing using "Geyser" web based production tool to validate correct conversion of CNOW content into CXP format according to provided test scripts
• Utilized specific Geyser functions such as “regenerate”, ” regenerate custom” to reproduce question algorithm in pre and post conversion environment
• Performed UI testing, verified layouts of pages, grids, tables, buttons, and labels; text spacing, font, style, and color, etc.
• Identified defects and researched code using Geyser XML Editor
• Utilized Google spreadsheet test coverage matrix for consolidation of test results capturing such criteria as: ISBN number, database, author, product code, chapter, item name, item ID, random seed number, and version number
• Reported issues to JIRA following standard company procedures (issue template, issue link, issue label, etc.)
• Performed Regression testing of all applicable assets as defects
• Took part in the weekly QA status meetings discussing the findings, bug fixes, latest builds; sent the status reports to QA lead

SQA Engineer

Confidential, Chicago, CA

Responsibilities:

• Tested SaaS hybrid application for private and public educational institutions, developed to manage/track/follow up students and staff
• Analyzed business requirements, technical specification and installation guidelines and suggested improvements to the product features
• Developed easy to run/maintain test plan, test cases, test scenarios for functional and regression testing of the application
• Tested numerous functional modules and product features in Agile environment
• Delivered maximum test coverage, using multiple testing methodologies (GUI, usability, functionality, integration, system end-to-end, etc. testing);
• Conducted regression and release acceptance testing for all the major releases
• Provided installation and configuration of the Virtual Machines, OS, Browsers, etc.
• Participated in cross-browser (MSIE, Firefox, Chrome, Safari) and cross-platform (Windows 7, MAC OS X) testing in virtual machine (VMware) environment
• Tested application on Android and iOS devices (iPod, iPhone, iPad) of all major versions
• Analyzed software failures and reported bugs via Bugzilla application
• Researched software anomalies to minimize number of steps to reproduce the problem
• Developed the Scripts to execute the test cases (Selenium)
• Conducted tests on Android simulators using Android Virtual Devices
• Actively participated in QA team meetings and discussions

SQA Engineer

Confidential, San Francisco, CA

Responsibilities:

• Studied web-based talent recruitment and portfolio-sharing application
• Developed and executed test cases for designated areas of testing - Community, Forums, Movie Reviews, Gallery, Photographers, Casting Directors page, Blogs page
• Tested product usability for compliance with web applications usability guidelines developed by US Department of Health and Human Services
• Provided regression testing of weekly releases
• Tested performance, usability, navigation, links, images, forms, etc.
• Tested browser and OS compatibility (Windows XP/NT, MSIE, FireFox)
• Identified software defects and make them reproducible
• Utilized Mantis web based bug tracking system to report software anomalies
• Communicated with Team Lead and team members to resolve issues;
• Performed Release Acceptance Testing prior to sending new builds to QA
• Communicated with offshore teams using Skype, Google Talk, Net Meetings

Computer Technician,

Confidential, San Francisco, CA

Responsibilities:

• Supported 100+ users daily for various intranet applications
• Documented, tracked, and monitored support tickets to ensure timely resolution
• Monitored all the systems and kept them up to date as per the latest trends
• Work stations installations, maintenance. Troubleshooting of web and internal servers.
• Provided on the spot solutions to employees facing technical issues and difficulties;