SUMMARY:

• Quality assurance specialist with over 9 yrs. Of full life cycle quality assurance experience including test planning, writing test cases, implementation of test processes and execution in Web, Client/Server and Mainframe based applications.
• Competent in quality assurance for Functional, Regression, Scalability, Database, Stress, Smoke, System integration and User acceptance testing facilitating on - time, on-budget and acclaimed “go-live” of enterprise implementations for users.
• Competent in multiple scripting languages for Automation testing.
• Hands on technology professional accustomed to working in complex, project based environments with advanced command of various monitoring tools, agile methodologies and various testing suites.
• Ability to learn and master new software tools and processes fairly quickly.
• Extensive experience working with development teams using the onsite- offshore model, leading projects and working with stakeholders.
• Collaborative but decisive personal style; effective communicator and problem solver.

TECHNICAL SKILLS:

Management Tools: HP QC, MS Project.

Defect Tracking Tools: HP QC, JIRA 3.5, SharePoint.

Testing/Automation Tool: HP Quick Test Pro, Selenium, Eclipse and Junit.

Languages: C#, VB .Net, VB Script, HTML, Java, Cobol IMS, VBA, PHP, JavaScript.

Database: SQL Server, MS Access.

Reporting: MS Excel

Methodology: Waterfall, Method 1, Agile - Scrum.

PROFESSIONAL EXPERIENCE:

Confidential, Fairfield, CT

Quality Analyst

Responsibilities:

• Review requirement documents and Identify key points to test.
• Estimate and communicate time requirements and the test plan to the project team.
• Define, create and setup Test data for test cases.
• Run Test cases, log defects, track defects until resolved and report on the testing status daily during test phase.
• Analyzed test results, reconcile data, and assist with troubleshooting and root cause analysis.
• Regression testing of the existing application after each release.
• Participated in daily scrum meetings to help set the context for the days testing.
• Used SQL extensively to test critical User reports.
• Used SharePoint for test document maintenance and defect logging.
• Provide constructive feedback on improving the QA process at the organization.
• Took on additional responsibility to conduct analysis to identify gaps and create requirements documents as and when needed to reflect new changes /enhancements to existing monitoring and evaluation systems.
• As QA team member I ensured the project meets quality expectations within timelines.
• Addressed problems in testing by prioritizing, risk management and contingency planning.
• Identified, prioritized & grouped Test Scenarios thus reduced manual test effort leading to reduced timelines for the project team.
• Reduced complexity for reports testing by Pre-Planning and Pre-set up for expected data.
• Stepped in, to take on additional responsibilities of Business analysis to reduce time impacts to project deadlines, prioritizing between testing and business analysis work as needed.

Environment: Web, Client /Server Based.

Test: .NET, SQL, SharePoint, MS Office.

Confidential

Lead QA

Responsibilities:

• Review requirement and software specification documents. Identify conflicts, errors in the documentation and provide feedback to business analysts.
• Estimate and communicate time & resource requirements to project team.
• Define Test data and work with test data team to source valid test data for test cases.
• Conduct Risk Based testing sessions involving business and project teams to associate any risks to the requirements early on in the project life cycle leading to cost savings and good quality after role out.
• Worked on TDD (Test-driven development), BDD (Behavior Driven Development) & ATDD (Acceptance Test-Driven Development) in an agile environment.
• Hands experience with finalizing Automation framework for online Regression suite in Selenium.
• Write Maintain & Execute automated test cases in QTP and Selenium.
• Breakdown high level test scenarios into positive, negative, boundary etc., test cases.
• Write Maintain & execute queries, stored procedures in SQL server for backend testing.
• Design and Implement test strategy and plan, write and execute test cases when required.
• Create project definition in HP QC and document, manage and report test metrics.
• Represent test team at scrum sessions and ensure expectations are realistic and met by project team and manage multiple projects using onsite - offshore model.
• Was instrumental in writing /setting up test cases to check navigation flow and GUI testing of Amex credit card applications in multiple browsers
• Conduct Smoke testing to ensure all systems are communicating effectively with each other before starting SIT.
• Participated in sprint planning and worked closely with project team to set and adhere to sprint deadlines.
• Work with development teams to resolve issue in timely manner.
• Created impactful dashboards in excel to report test metrics & test status to project team & stakeholders as per project guidelines.
• As TCOE member ensured all projects meet quality guidelines and expectations.
• Successfully contributed to migration of more than 35 small and large scale projects in Amex.
• Addressed problems in testing through risk management and contingency planning.
• Identified, prioritized & grouped Test Scenarios for Batch testing in Mainframe resulting in reduced manual test effort leading to cost effectiveness and reduced timelines for the project team.
• Part of a team that identified reusable test cases to be stored as templates in HP QC for future use, thus reducing re-writing effort.
• Identified the need for Smoke/Mock test prior to starting SIT which tested the systems are connected and effectively communicating with each other thus avoiding wasting critical testing days in case of any connectivity issues
• Part of a team that assess consultants to project efficiency ratio, Created ad hoc reports in excel using pivot tables and macros for management team.

Environment: Mainframe, Web, Client /Server Based.

Test: Quality Center, QTP, Java, .NET, Selenium, SQL, JIRA, MS Office .

Confidential

Lead Quality /Business Analyst

Responsibilities:

• Consulted with business to run full cycle business analysis to identify key issues, gaps and needs to convert current manual reporting process in Excel to MS Visual Basic based desktop application.
• Create Business documentation to fulfill client needs and give developers an understanding of what’s needed to be done.
• Perform component and feature based testing. Develop SQL queries for back-end testing.
• Breakdown high level test scenarios into positive, negative, boundary etc., test cases.
• Coordinated all test activities with the Offshore team
• Completed the Design report documentation after finalizing all technical details.
• Extensive use of HP QC to maintain and report test metrics.
• Good with identifying severity and priority level of the defect and test case.
• Support project team during implementation to validate any errors in UAT.
• Identified and recommended the technology needs for the new application providing the business with all needed support to make an informed decision.
• Successful roll-out of the project within given timeframe. The business team now uses this ad-hoc reporting tool which has eliminated man hours’ and human accounting errors and made redundant the previous excel based reporting system.

Environment: Visual Basic 6.0, Mercury Quality Center, MS Access, VBA for Excel.

Confidential business analyst

Responsibilities:

• Analyzed the feasibility of the changes required and worked with team members to execute these changes.
• Created technical work objects for the Design phase.
• Participated in vertical /code review for obtaining sign offs.
• Documented and Executed Unit test cases.
• Participated in implementation of applications in production.

Environment: Visual Basic 6.0, DB2, Mercury QC, VBA for Excel, Method 1 Documentation standards.

Confidential

• As a web developer I worked in a team to develop & maintain the client Intranet website.
• Creating SQL queries and procedures for the Financial Reports.
• Used excel embedded reports on the webpage.
• Creating reports and Macros in VBA embedded in IE.
• Any maintenance and design changes related to the website.

Environment: HTML, ASP, JavaScript, Excel VBA, VB Script, SQL Server.