SUMMARY:

• QA Lead Engineer with nearly 7 years of experience in Software Testing in the domains of Insurance, Healthcare, Banking, Retail and Telecom.
• Experience working in both manual and automation testing for web and Mobile applications.
• Experience in working in all phases of SDLC.
• Experience in various SDLC methodologies including Agile Scrum and Waterfall model.
• Experience in understanding the end - end software architecture
• Experience in writing SQL queries for performing database testing.
• Experience in writing code in C and C++, .NET.
• Proficient knowledge of Software Development life Cycle (SDLC) and Software Testing Life Cycle.
• Extensive experience in validating the Soap UI responses by editing the XML in the backend database to get the expected result.
• Experience in using MTM in visual studio.
• Experience in mobile Testing using Charles proxy.
• To Manage and Track the team members.
• Experience in testing sales force application.
• Experience in back-end web-service testing involving XML, SQL and system validation
• Expertise in Reliability Testing.
• Experience in using the Java Script.
• Experience in using TFS in Visual Studio.
• Experience in mobile Testing using Charles proxy.
• Extensive experience in automating SOA testing in both REST and SOAP Services.
• Experience in performance testing using the Load Runner and also used Apache jmeter.
• Good experience in QTP/UFT - VB Script, Descriptive programming, developed reusable functional libraries which are used in different scripts. Good experience in handling custom objects, exception handling/Recovery Scenarios in QTP and also familiar with String functions, Date functions, Math functions and other related QTP functions.
• Responsible for resting the Mobile applications across various platforms Android, IOS and Windows.
• Developed test cases for Regression, and Data Driven tests using automated test tools. Working experience with on site and off shore team based on the schedules.
• Experience using different Frameworks like Keyword and Data Driven frame works in QTP, and extensively worked on Scripting using Shared Object repository.
• Good Exposure in Requirements (both software & business) i.e., understanding and analyzing the client requirements.
• Having work exposure with both onshore and offshore teams.
• Experience in test tools like TFS, HP QC/ALM, JIRA, Bugzilla, HP QTP/UFT, VB Scripting, Web services testing using SOAP UI
• Expertise in Preparing Release Report, RTM, Test Plan, Test Scenarios, Design Test Strategy, Estimation, Test Execution and tracking the end to end process till the end of test life cycle.
• Performed End to End product management by maintaining the quality of the product.
• Involved in various types of testing phases like Functional, Sanity, Smoke, Database, System, System Integration, Comparison, Regression and UAT/Pre Production testing.
• Knowledge on the Perl scripting.
• Mentoring the new members and training them with domain knowledge and software testing processes.
• Good team player with excellent Analytical, Communication and Interpersonal skills.

TECHNICAL SKILLS:

SW Methodologies: Waterfall, Iterative, Agile.

Testing Methodologies: Test Strategy, Test Plan, Test Case, Traceability Matrix, Test Report, Test Metrics, Test Management.

Languages: PL/SQL, VB Script, MS Access

Testing Tools: HP Quick Test Professional (QTP) 10.0 and 11.52/UFT 12.0, HP Quality Center 8.0-11.0, Clear Quest, JIRA, Bugzilla, SOAP UI, Coded UI

Databases: Oracle8-11g, SQLServer 2008, MS Access 2003/2007

PROFESSIONAL EXPERIENCE:

Confidential, Bothell, WA

QA Lead

Responsibilities:

• Dealed with both Functional testing and UI testing.
• Providing the Inputs for making changes in the application to make UI simple.
• Involved in writing and reviewing the test cases of the entire team.
• Involved in the application improvements, defect Triage calls etc.
• Providing the Test Estimates for the complete team.
• Executed the test cases using rally.
• Designed and executed QA plan for desktop and web applications
• Managed test efforts for any operations across production sites.
• Involved in the testing with the emulators and troubleshoot the problems.
• Extensive knowledge on mobile testing using Charles proxy.
• Tested in both web as well as the mobile application.
• Executed the web services in different environments using Selenium.
• High level of web service testing to make sure services is working fine using the SOAP UI.
• Expert in integrating Automation scripts on Continuous Integration tools Hudson/Jenkins for nightly batch run of the Script.
• Testing voice quality and voice recognition functionality of IVR Systems
• Mainly involved in the business meetings to provide some inputs for the enhancements of the application to make that simple and user friendly.
• Gained the complete application knowledge such that after merging the code need to do the regression testing a part from regular testing.
• Evaluated the quality of voice channel received in IVR systems.
• Testing behavior of IVR systems to assist callers
• Requirement analysis and impact analysis on existing MDM interfaces.
• Responsible for Status reports for both offshore and On-site.
• API testing with good experience in core Java programming, TestNG, CI setup using Jenkins and Maven.
• Creating scripts using Perfecto Mobile's record and play features.
• Used Master Data Management (MDM) technology, tools to create and maintain consistent and accurate lists of Master.
• Performed speech quality analysis and speech path verification under the guidelines of senior IVR tester.
• Experienced in using Android SDK bundle, Test Flight, Xcode, XAP to Install/uninstall and Debugging Mobile Applications
• Experience in using the appium along with the selenium.
• Created Test Scripts/Test Suites, Run/Execute the Regression Test Scripts/Test Suits locally and on servers using Selenium.
• Closely worked with the Devops team for the issue with the application.
• Involved in the Functional and Technical grooming sessions and provide the inputs to give the best output.
• Also responsible for transferring the knowledge to the offshore teams by conducting internal Grooming sessions.

Environment: Quality Centre, Rally, Chrome emulator, Appium, firebug, Windows 7, Microsoft Office, Charles Proxy, JIRA, Jenkins, Perfecto, SOAPUI

QA Lead

Responsibilities:

• Mainly dealed with the functional Testing.
• Having extensive knowledge in complete POS system.
• The project is completely based on the agile methodology.
• Having Extensive knowledge in using QC and Rally.
• Reviewed Test Cases and also involved in conducting Defect Triage calls.
• Preparing Test Scenarios based on RSM (Requirements Specification Matrix)
• Complete functionality of how the real stores are working.
• Knowledge in Building the POS and BOH when received the new builds and troubleshooting the issues.
• Also involved in the project Talent Reef (E2E Paperless HR) is a project where the hiring zone is complete online no paper work is involved.
• Worked on the various devices and browsers to make the functionality is working in all the devices.
• Worked on the application with POC’s as well when user stories were not yet ready.

Environment: Quality Centre, Agile, Windows 7, Microsoft Office, FileZilla, Rally, Point of Sales (POS).

QA Lead

Responsibilities:

• Involved in Functional Testing, Mainframe Testing, Application End to End Testing
• Responsible for creating Test Data, Test Scenarios and Control files.
• Attended code review meetings and ensure the quality standards are met
• As a part of Testing, comparing the rate factors between rate pages of specific State & testing them in Mainframes.
• Also involved in Data Driven Testing using MTM.
• Having Extensive knowledge in using JIRA.
• Used QTP in some modules which made the working environment simpler.
• Having knowledge in performance testing in testing Geico application in all phases.
• Worked on mobile applications on various devices like IOS, Android.
• Also worked for the application in the UNIX, LINUX environment.
• Having knowledge in Load Runner, Apache jmeter.
• The project is completely based on the agile methodology.
• Worked on Sales Force application in Testing the application as well involved in development.
• Mostly used Load Runner in all applications and in some phases used Apache jmeter.
• Having extensive knowledge in MTM and TFS for tracking the bugs and automating test cases using the .Net framework.
• Developed test cases for Regression, and Data Driven tests using automated test tools.
• Involved in the Black Box testing and White Box testing and GreyBox testing.
• Attending Daily Defect Meeting and Onsite / Offshore Handoff Meeting.
• Updating the rate factors from the rate pages into Master Rating Calculator for rating the premiums of policies created.
• Also involved with the other teams who work on pearl scripting basic knowledge on scripts how to read and modify them based on requirement.
• Having knowledge on quality management, labor management.
• Expertise in rating the policy premiums through Rate Testing and Tiering Testing.
• Reviewing Expected Results from the team which is created by applying the Underwriting rules.
• Preparing Test Scenarios based on RSM (Requirements Specification Matrix)
• To Check the Database values and Forms for the functionalities in On-Base Quality.
• Updating the Post Load Documentation and involved in Weekly Status Call Report Release Reports.
• Testing on functionalities like Create, Update, Retrieve, Search, Expire and Delete for both Individual and Business clients through using SOAP UI.
• Experience in Web Services API testing and also in UI testing with Automation.
• Experience in using the Groovy scripting.
• As a part of SOAP Testing, comparing the data received from external systems with the data that has been requested which is in the payloads format.
• Prepared Test Data Controls and Inputs using Coded UI Test Builder.
• Worked along with team in creating Framework using C# and Visual Studio.
• Creation of data in the Database using SOAP Payloads and also perform validation edits to avoid creation of bad data.
• Extracting the data from Database, passing the data to Request object.
• Validation of data in Database after creation of clients using SQL queries.
• Validating the response object returned from SOAP Output response.
• Reviewing Expected Results from the team which is created by applying the Client interface validation rules.
• Good experience in QTP/UFT - VB Script, Descriptive programming, developed reusable functional libraries which are used in different scripts.
• Experience in using mobile automation tools such as Appium and made use of the Appium inspector to identify the elements.
• Used Java language and TestNG framework for scripting. Used Maven for building the WebDriver project. Integrated with Continuous Integration tools Jenkins for running test on nightly basis automatically.
• To Check the Database values for the functionalities after Adding or Updating and prior Retrieving/Locating by comparing them with the input data provided in Excel using Data driven methodology.
• Worked on the BSS applications such as Billing, order management, customer relationship management.
• Also having experience using the perfecto and use to troubleshoot them and connect the devices to cloud.

Environment: Coded UI, Visual Studio, IBM DB2, Soap UI, Agile, Windows 7, Microsoft Office, Perfecto, MTM, TFS, Load Runner, Apache jmeter, Appium,

QA Engineer

Responsibilities:

• Automated KnowX application using standalone QTP to validate 46 scenarios using only 4 scripts with multiple conditions.
• Used extensive Descriptive programming to design the test scripts. Designed and developed the framework from scratch, wrote reusable functional libraries and actions
• Developed one Driver script which can be used for both Smoke test and Regression testing.
• Got appreciation letter from the Sr. Manager of QA for reducing the human efforts using automation from 4 days with 3 resources to 2 hrs with one resource
• Responsible for designing the Test plan, Test Scenarios and test cases for the new project Avenger and document the same in the Quality Center.
• Used different Frameworks like Keyword and Data Driven frame works in QTP, and extensively worked on Scripting using Shared Object repository.
• Wrote scripts for ADODB connection and complex SQL statements using joins to combine more than 6 tables. Used the results to validate the UI using automated scripts
• Executed the test cases in QC using HP Sprinter
• Executed browser compatibility test cases.
• Worked on various mobile devices in testing the application.
• Worked on the application managed with content management software Drupal.
• Tested the websites which were developed using Drupal.
• The project is completely based on the agile methodology.
• Involved in the Black Box testing and White Box testing and GreyBox testing.
• Used point of sales application which is for the internal purpose.
• Used point of sales to track the sales data and claims data etc.
• Experience in using Load Runner in testing the performance of the application.
• Used SOAP UI Pro to build Data driven project to perform parity testing between Verid and Avenger.
• Extensive knowledge in debugging backend LOGS using WinSCP to drill down the root cause of any errors.
• Worked with MBS billing system and to validate the cost per transactions running different billing jobs.
• Working with security testing and performance team and analyzed the root causes for the issues.
• Developed automated SOAP UI project to validate the responses against the database values
• Extensive experience in validating the Soap UI responses by editing the XML in the backend database to get the expected result and also automating the test cases.
• Edited XML in the database to validate the responses for B2B customers.
• Introduced the graphical analysis reports by encouraging the team to execute the tests in the test lab.
• Lead the internal Test plan walkthrough documents review meeting
• Manually Executed test plans and test cases to verify actual results against expected results
• Involved in testing the backend Database retrieved the data from the tables using SQL.
• Attend defect status meetings and update the progress to client test manager/project manager.
• Extensively used Quality Center for test planning, bug tracking and reporting.

Environment: Quality Center/UFT, Windows XP 32 Bit Version, Java, SQL, Oracle 11g, MS Office 2007, Load Runner.

QA Engineer

Responsibilities:

• Developed the Data Driven framework for both Functional and Regression testing.
• Responsible in creating, updating and maintaining the Shared Object repositories in Visual Studio.
• Monitoring the Scripts, functions and SQL, Object repositories versions in Visual Studio.
• Guide the manual QA team to run the scripts for new customer, loan and transactions data entry
• Developed test scripts for Data driven testing using parameterization in QTP by using Excel sheet for test data and Database Queries based on the functionality.
• Extensively worked in VB scripting
• Developed reusable scripts which can be used in different scripts.
• Developed reusable SQL library files and called them from different scripts by passing the variables
• Extensively worked in developing SQL queries using join statements and performed calculations to get different financial calculations.
• Knowledge of scripting frameworks from scratch by using Key Object Driven Methodology and Page Object Driven Methodology.
• The project is completely based on the agile methodology in some modules and in some modules it follows waterfall model depends on complexity.
• Extensive knowledge on the scripting language like JavaScript.
• Developed Driver scripts by calling different scripts and passing the parameter values
• Validated the financial calculations and logics in the front end according to the website functionality
• Worked closely with the migration, development, DW reporting teams to better understand
• Validated and updated the scripts with the CRs in different versions of the QFund releases
• Developed and maintained strong knowledge of business/products, systems, and quality assurance procedures and methodologies.
• Participated in developing test strategies, procedures and performed Risk Analysis.
• Involved in the Black Box testing and White Box testing and GreyBox testing.
• Developed detailed test plans/matrices that satisfy all required project test conditions.
• Detected Defects, Communicated to the developers and Tracking the Defects using Test Manager.
• Executed the efficient testing of new or enhanced systems to validate processing in accordance with approved business specifications and test plans.
• Prepared Test Cases for functional and UAT testing
• Experience in using BugZilla to track the bugs.
• Actively involved in functional, unit and integration testing in Waterfall methodology. Worked on QTP hybrid framework (Data Driven), identifying the functional areas and created different functions to make the scripts reusable in Quick Test Professional (QTP).
• Performed extensive Black-box testing. Designed Stored Procedures to extract and manipulate data from the back end database using SQL Queries.
• Performed extensive End-To-End testing and UAT of the process by working in coordination with the TMAX Customers.

Environment: Microsoft Test Manager, QTP 11.0, Windows XP 32 Bit Version, Java, SQL, Oracle 11g, MS Office 2007, BugZilla.

Confidential, Chicago, I L

Manual Tester

Responsibilities:

• Developed test plans based on an understanding of the business functionality and the software testing methodology.
• Reviewed the User Requirements Document and prepare the detailed Test Plan and Test Criteria for the testing effort using Quality Center.
• All the issues that came up during the testing process were tracked and logged as defects in HP QC.
• Used Quality Center for execution of manual test scripts.
• Conducted Multi-User, Smoke and System testing.
• Supported testing and development environments (i.e. backups, restores, version control of source, targets, and data), Liaison with the systems administrators.
• Performed Performance Testing to identify abnormalities in the web application.
• Conducted Regression testing, Integration testing and User acceptance testing for various combinations using Manual and automated tools.
• Tested the final application for Usability testing to verify whether all the User Requirements were created to by the application.
• Monitored the defect tracking process using Clear Quest, trouble shooting and generating customized graphs and reports for the client.
• Maintaining status reports and communicating with the Management regarding progress of work.
• After successful development and testing of the product, participated in User Acceptance Testing, product release and deployment to end-user.

Environment: HP Quality center 9.0, Oracle, SQL, UNIX, XML, TOAD, .Net, Java Script, HTML, Oracle, SQL Server