SUMMARY:

• ITIL V3 Foundation certified professional with 8+ years of experience working in Quality Assurance, Software Development and working with customer.
• Excellent knowledge of QA in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Focused in process - oriented Quality Assurance with extensive experience in Black Box Testing, White Box Testing, Integration Testing, UI Testing, Load Testing, Functional Testing, Regression Testing and database testing using SQL server 2005/2008 and Oracle.
• In-depth knowledge and understanding of the eligibility system used to determine eligibility of various government-run aid programs such as SNAP (foodstamps), CASH, TANF, etc.
• Identified test scope for special edge case scenarios by analyzing business rule sheets, UseCase diagrams, data flow diagrams, workflow diagrams, sequence diagrams and class diagrams to create Test Scenarios for system and integration testing.
• Developed and maintained test plan, test scripts, requirement traceability matrix, test strategies, analyzed bugs and interacted with development team members in fixing the defects
• Extensive experience in creating, modifying and enhancing both manual Test Scripts and Test Scripts created by Automation tools, primarily with Loadrunner 11.0
• Developed automated test scripts for IBM Mainframe system, for regression, integration and load testing and to generate bulk data for testing and training purposes.
• Good knowledge of Soapscope, SOAPUI, Appwatch (MQ), IBM DataPower, IR360, DB2, Teradata
• Excellent understanding of database design, data modeling and PL/SQL
• Experience in Defect Management using various defect tracking tools including IBN Rational Clear Quest, TFS, Bugzilla, Quality Center, JIRA and JAMA.
• Experience in preparation and review of Automation Requirement, Design Document & User Manuals, Functional Specification and Automation Test Scripts.
• Executed SQL queries to verify the data in Oracle, SQL Server databases for various projects
• Excellent knowledge in QA methodologies and best practices.
• Highly adaptable in quickly changing technical environments with very strong organizational and analytical skills
• Effective in working independently and collaboratively in teams.
• Excellent Communication Skills.

TECHNICAL SKILLS:

Testing Tools: Selenium, HP Quality Center, Rational Performance Studio, QTP,LoadRunner, WatiN, TestMaker 6

Programming Languages: C#, VB.Net, ASP.NET, JAVA, C, C++, CSS, HTML

Scripting Languages: Java Script, VB Script

RDBMS: Ms SQL Server 2005, My SQL, Oracle9i/8i/10g/11g, PL/SQL

Development Tools: Visual Studio 2010/2008/2005, Dream Weaver, Eclipse

Operating Systems: WINDOWS 7/Vista/ XP/98/95

Other: MS Office Suite, MS Project, MS Visio, MS Excel, MS Word

PROFESSIONAL EXPERIENCE:

Confidential, Vernon Hills, IL

QA Tester

• Performing tests based on various testing methods on various components of the IL IES application for the State of Illinois, to test for any bugs/ issues, functionality, integration of its various components and overall performance.
• Performing regression tests in pre-production and production environments, on deployment.
• Testing and identifying underlying issues in pre-production and production environment for critical issues.
• Gaining an in-depth knowledge and understanding of the eligibility system used to determine eligibility of various government run aid programs such as SNAP, CASH, TANF, etc.
• Identifying the scope of automation testing, coordinating the validation effort with test team for developing and running the scripts using QTP.
• Analyzing UseCase specification, workflow diagrams, sequence diagrams and class diagrams to create Test Scenarios for system and integration testing
• Analyzing Corticon rule sheets to identify data flow and generate test scenarios for special edge case scenarios.
• Developing and executing manual test scripts for integration, system and regression testing.
• Developing and executing automated scripts for regression testing.
• Executing test scripts manually for verification of various components of application.
• Use JAMA and Jira to create, track and maintain defects log.
• Monitoring and analyzing performance, error and system health logs to compile reports for tracking overall performance of application.
• Involved in preparation of Test Plans, Test strategy and other test documents like Review Reports, Test Templates, and Reports for tracking each Testing Phase and Bug Status.
• Working with development team to identify and debug complicated bugs generated due to complex and interdependent business requirements.
• Working in the agile development environment with frequently changing requirements and features set.
• Reporting to managers for daily and weekly activities.

Environment: ASP.NET 3.5, Microsoft Visual Studio.NET 2008, Oracle, Java, Corticon, Loadrunner, JAMA, Jira, Confluence.

QA Tester

• Performing tests based on various testing methods on various components of the Disability Insurance Automation application for the State of California, to test for any bugs/ issues, functionality, integration of its various components and overall performance.
• Working in the agile development environment with frequently changing requirements and features set.
• Developing and executing automated test scripts for various .Net based and Mainframe based components of the application, to test the functionality of the individual components, using Loadrunner.
• Developing and executing automated scripts for load testing Mainframe based components, using Loadrunner.
• Developing and executing automated scripts for bulk load of data in the Mainframe based components for training and testing purposes of the application, using Loadrunner.
• Generating detailed reports for various incidents of application.
• Executing test scripts manually for verification of various components of application.
• Use TFS to create, track and maintain defects log.
• Monitoring and analyzing performance, error and system health logs to compile reports for tracking overall performance of application.
• Reporting to managers for daily and weekly activities.

Environment: ASP.NET 3.5, Microsoft Visual Studio.NET 2008, SQL Server 2005, IBM Mainframe, Loadrunner, QTP, TFS.

Sr. QA Analyst

• Performed various testing methods of various windows-based and web-based manageID® applications for biometric identification.
• Worked in the agile development environment with frequently changing requirements and features set.
• Created product requirement documents, deployment guides, training guides and functional specifications.
• Developed unit test scripts for service layer testing, using WatiN.
• Developed automated test scripts using QTP
• Performed load test using LoadRunner
• Analyzed requirements and Use Cases to identify acceptance criteria, test strategies, test cases and test scenarios.
• Analyzed test results, and worked on the Defect Cycle process using IBM Rational Clear Quest
• Executed ad hoc and structured test procedures at all the stages of software development life cycle
• Developed and maintained a log of critical test scenarios for regression testing.
• Optimized QTP scripts for Regression testing of the application with various data.
• Inserted Bitmap and Text checkpoints where needed, to compare the current behavior of the application using Quick Test Pro (QTP 10).
• Developed test strategy, test plan, requirement traceability matrix and test case documents.
• Parameterized the fixed values in checkpoint statements, created data tables for the parameters and wrote functions for the parameters to read new data, from the table, for each iteration. Performed Data-driven testing using Quick Test Pro (QTP 10)
• Created and executed scripts for backend testing on Oracle database objects like tables, views, indexes, triggers and procedures.
• Logged Defects with the help of IBM Rational Clear Quest and assigned them to the development team and tracked them to closure.
• Wrote PL/SQL, procedures, function, triggers.
• Interacted with Business Analysts and Software Developers for bug reviews and participated in QA meetings.
• Proactively came up with innovative methods to improve software quality, test coverage, efficiency and regression coverage
• Offered weekly project reports and test summary reports to the project managers and the QA team.

Environment: ASP.NET 3.5, Microsoft Visual Studio.NET 2008, Java SE 8, SQL Server 2005, Oracle 11g, QTP 10.0, IBM Rational Clear Quest, WatiN.

QA Lead

• Performed manual testing, integration testing and compatibility testing of the web-based manageID® application for biometric identification.
• Worked in the agile development environment with frequently changing requirements and features set.
• Developed test strategy, test plan, requirement traceability matrix and test case documents, using orthogonal array strategy.
• Developed automated test scripts using Selenium and TestMaker 6.
• Developed automated test scripts for load test using LoadRunner.
• Responsible for Database testing using SQL queries in MS SQL Server. Created and executed SQL scripts for testing tables, indexes, triggers and stored procedures.
• Used TFS to create, track and maintain defects log.
• Involved in User Interface Testing and Web Services Testing using SoapScope and MQ tools like IR360.
• Interacted with Business Analysts and Software Developers for bug reviews and participated in QA meetings.
• Performed cross-browser testing using IE & Mozilla.
• Involved in Daily Standup meetings and Weekly Status meetings to discuss project condition with the project managers and the testing managers.

Environment: Microsoft Visual Studio.NET 2008, Java SE 8, SQL Server 2005, Selenium ide, TestMaker 6, LoadRunner, Mindreef Soapscope

QA Tester

• Tested Study Manager Component designed for CardioCore, for its design, content, functionality, data driven testing operations, and cross-platform and cross-browser compatibility.
• Developed automated tests using Selenium and WatiN.
• Performed Web Services testing using Mind reef Soap Scope, Audit Viewer and Appwatch (MQ) for Customer and Accounts related transaction projects
• Used SharePoint to create, track and maintain defects log.
• Executed ad hoc and structured test procedures at all the stages of software development life cycle
• Developed Test scripts and Test data according to Design Documents and Functional requirements.
• Verified data is merged as expected by Adding, Updating and Deleting in SQL database

Environment: ASP.NET 3.5, Microsoft Visual Studio.NET 2008, SQL Server 2005, Selenium, WatiN. Mind reef Soap Scope

Project Analyst

• Assisted the Associate Chief Information Officer and Information Technology Support Services with implementing Q.A strategies to provide oversight of the Common Operating Environment (COE), including Application Hosting, Seat and Email, Network Infrastructure and Telecommunications.
• Performed a comparative analysis of network circuit outages and provided Quarterly Performance Assessment to include the quality and timeliness of work produced as compared to the Quality Assurance Surveillance Plan (QASP) standards.
• Examined critical circuit outages incurred by third party vendors against service level agreements and contractual guidelines.
• Incorporated best practices for governance of IT projects across the infrastructure and operations and created practical approaches through resolution and correction
• Completed analysis of staffing, risks and issues, milestones, metrics, financials, deliverables, and action items.
• Developed approaches and strategies for delivery of QA activities by ensuring guidelines, policies, and procedures are in compliance with directives, regulations, and contractual agreements.
• Analyzed and developed compliance and validation reports for the Associate Chief Information Officer, and senior technical advisors.
• Implemented and established Corrective Action Request Guide for the Corrective Action Program to identify and resolve deficiencies in services and assess task-level procedures.
• Generated Standard Operating Procedures that were applied to meet established service levels and metrics for major Performance Work Statement (PWS) functional areas and Quality Assurance Plan.
• Developed a reliable trending and analysis of identified problems and associated causes to identify repeat occurrences and issues before they pose a significant problem.
• Leveraged SharePoint capabilities for team collaboration, issue management and document management.
• Contributed to and participated in weekly and monthly project status meeting with the program manager and the government managers.

Environment: ASP.NET 3.5, Microsoft Visual Studio.NET 2008, JAVA, SQL Server 2005, Oracle, Remedy, SharePoint

Software Developer/ Tester

• Implemented windows form for multiple modules using .Net.
• Designed Web-based ASP.NET Internet applications linked to Enterprise wide SQL databases.
• Performed unit testing and integration testing of various modules of the application.
• Worked in the agile development environment.

Environment: ASP.NET2.0, ADO.NET, Microsoft Visual Stuidio.NET 2005, SQL Server 2000, HTML and Windows 2003 server, Delphi

Software Developer

Responsibilities:

• Created prototype and production-level object-oriented applications throughout software development lifecycle, including design, modeling, coding, testing, and documentation.
• Performed manual testing, integration testing and black box testing.
• Developed Web Forms using ASP.Net and C#.
• Wrote stored procedures, triggers using SQL in SQL server 2000
• Worked on Cascading Style Sheets and XML-Schemas.
• Analyzed business, functional, and technical requirements to make sure that the solutions met user expectations.