SUMMARY:

• Software Quality Professional with over 12years experience in various web - based, client-server and distributed multi-tier applications deployed on multiple platforms. Manual and Automated test methodologies (ATLM) with significant experience integrating Quality Center with other tools for project management, developing and applying QA processes and procedures, test planning and design and implementing advanced PLM solutions.
• Excellent knowledge in software development life cycles (SDLC) Methodology Waterfall, Dev Ops, V-model and Agile.
• Impeccable Team and Project Management skills - Project planning, Estimation, Scheduling, Resource allocation as well as Risk and issue management.
• Solid knowledge and experience in designing, developing and implementing manual and automated test for Functional, Installation, Integration, compatibility, Cross-Platform, System Integration (SIT), Database Testing, End to End Testing, User Acceptance Testing (UAT) and Regression testing.
• Experience in defect tracking and reporting using ALM, JIRA and Rational Clear Quest.
• Excellent understanding of Data Warehouse Architecture, Informatica, Star Schema, Data Marts decomposing High-level design documents into ETL specification document
• Specialized skills include Software Test Planning and Design, Requirements Management (RM), Software Configuration Management (SCM), Process Improvement, Software Quality Assurance Risk Management
• Experience with Onshore Offshore model
• Establishing standards for test documentation and test progress reporting.

TECHNICAL SKILLS:

O/S: Windows, Unix, Linux, MAC

Mobile: IOS, Android, Windows

Languages/Scripts: VB Scripting, C#, C, XML, SQL

Software/Framework: MS-Office, MS-Project, MS- Visio, TOAD, XML, MS Projects, NetDatabase: SQL Server, Oracle, MS AccessTest tools: HP ALM (Quality Center 11.5), BugZilla, Clear Quest, QTP, JIRA, Microsoft Visual Studio TFS & Test Manager, Version One, Rally, Pivotal Tracker

Application Servers: Apache Application Server, BEA Web Logic, WebSphere

Middleware: EAI (MQ Series)CRM/ERP: SAP, PeopleSoft

OLAP Tools: Business Objects, Business Warehouse (BW).

ETL Tools: Informatica Power center

Change Management Tools: IBM Turnover, Clear Case,, Remedy

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Analyst/Test Coordinator

Responsibilities:

• Responsible for leading the testing effort of medium to large scale projects on mobile testing platforms for the Emerson and Nabors My wells projects utilizing Agile methodology
• Participated in improving test processes, propose new ideas on how to improve customer satisfaction and quality of product
• Planned test schedules and drove test execution activities
• Collected and analyzed data for software process evaluation and improvements, and integrates them into business processes to address the business needs
• Created test plans, test cases/scripts, and provided recommendations for test execution.
• Provided clear visibility on plans, communicate issues/risks and progress to the team and leadership team to resolve quality issues on time and keep the project schedule on track
• Defined and tracked quality assurance metrics such as defects, defect counts, test results and test status.
• Hand on testing on mobile devices, desktop as well as across a variant of operating systems

Confidential, Houston, TX

Onshore QA Lead

Responsibilities:

• Lead Onshore and Offshore test teams in Bangalore, India and Houston to support energy business and systems for retail energy which include Shopping Experience, an initiative that involves geo-targeted offers based on customers’ TDSP. No New Paper Conversion an initiative that provided customer the ability uses both emails and Userid whilst retiring the calls of emails from the database to CRM on web, mobile web as well as mobile applications. The initiative was also a Mobile enterprise cloud-based front-end platform designed on an agile methodology
• Establish, manage, and maintain a tailored strategic quality plan in collaboration with the business and development manager to deliver acceptable software releases.
• Work with the Project Manager in planning and execution of project activities, including: Project planning, Estimation, Scheduling, Resource allocation, Risk and issue management, Identifying and resolving dependencies, Stakeholder engagement and Support handoff.
• Analyzed the business requirements and created several Test Plans to use as a basis for testing the system
• Worked directly with stakeholders to translate business requirements into sophisticated system and reporting solutions.
• Hands on Functional Testing, Interface Testing, Compatibility testing, Stress and User Acceptance Testing (UAT), Integration Testing, System Testing, GUI Testing and Regression Testing
• Ensured the testing team performed testing in a timely manner and all changes and defects were documented accordingly.
• Coordinated test execution efforts across multiple projects and multiple platforms, IOS, Android, Windows, and across applications that interface with SAP CCS and CRM.
• Involved in testing across Cross Platforms, Cross browsers and platform independent projects.
• Performed installation, GUI, usability, functionality on Android and IOS devices whilst test on, iPhone, iPad, Samsung, Notes devices of all major IOS and Android version
• Created and executed tests on Android simulator using Android Virtual Devices.
• Developed a clear Test Plan of which test cases were developed for cross-browser (IE, Firefox, Chrome, Safari) and cross-platform (Windows 7, MAC OS X) testing in virtual machine (VMWare) environment
• Utilized JIRA as well as HP ALM (Quality Center) for project Management, Planning, Requirement Management as well as Bug and issue tracking.
• Utilized SOAP UI for API testing.

Confidential, Houston, TX

Sr. QA Analyst

Responsibilities:

• Involved in the B Confidential LEred project as a PSL Lead - the Confidential Delivery Framework (HDF) which comprised of HDF Online - an initiative in which a proposal is developed to facilitate the Confidential Sales process and Remote applications for executing and processing Sales Orders in a remote location and sending to SAP for billing.
• Methods designed with Agile, Scrum methodology for monthly iteration.
• Performed System and System Integration testing and participated in User Acceptance Testing.
• Performed Quality Control of the project on its production phase i.e. spot-checks input/output data validation, correctness of calculations, format and layout.
• Performed SAP validation for pricing elements such as Pricing condition types, Date and Document date and configuration data for configurables.
• Initiated Automation strategy using MTM’s Coded UI to create a repeatable and portable test Suite that contains a solid framework for exercising the HDF Online application
• Identified areas of potential impact as well as associated risks to maximize the quality of the final product and initiative.
• Identified weaknesses with the current Test Plan Strategy Templates and made recommendations on how those templates could be improved.

Confidential, Houston, TX

Lead IT Development Analyst

Responsibilities:

• Involved in the eSense Mobile App project. An initiative to provide customers an app that allows for account management and bill pay and to replace the existing app with a new more robust app on the IOS and Android platforms.
• Served as a focal point for business and management for testing, implementation, and roll-out support to users.
• Participated and analyzed requirements during the requirements analysis phase of the project whilst keeping track of the new requirements from the project and build.
• Analyzed user requirements, functional specs, design through liaison with Business Users, Developers and the business implementing test strategies/plans for the project.
• Provided Daily, Weekly, Monthly status reports to stakeholders
• Ensured metrics data is captured for the project and computation of testing metrics
• Hands on testing of the Mobile app on various Smartphone devices and versions - i.e. IPhone and Android.
• Control and manage daily test activities for assigned area or applications while utilizing HP Quality Center for planning, tracking and defect management.
• Design and ensure overall integrity of the testing strategy.
• Provide timely and relevant communication on test findings to key stakeholders and communicating test execution status
• Identify and prepare the appropriate data for testing, and prepare the data for the test cases in partnership with business and technology leads.

Confidential, Sugar Land, TX

Sr. Analyst

• Responsible for the transitioning from HP quality Center to Microsoft Team Foundation Server (TFS) and Visual Studio Team System (VSTS) 2010.
• Responsible for HP Quality Center administration including configuration and support
• Key Contributor in providing test and build procedures for electric utility and electricity distribution power systems.
• Responsible for Setting up, configuring and administering Team Foundation server including integration with other tools such as MS Project, SharePoint and MS Excel.
• Administration of version control, Work Items and Security.
• Design, document, implement and maintain configuration management processes including version control, branching and merging and agile process.
• Participate in the improvement, documentation, communication and enforcement of quality assurance processes for software applications.
• Identify, recommend and document quality assurance and test practices .
• Research tools, methods and technology trends to support testing objectives .
• Provide to developers, testers and project managers on Team Foundation Server and Test Manager.

Confidential, Houston, TX

Sr QA Analyst

Responsibilities:

• Worked with the project team to define and create overall testing strategy for project Red Bull framework and its entities which is part of the Big Red initiative to support multi brands - including NRG’s low cost brand. A customizable website (Pennywise) was developed for users’ to access electronic bills, provide web support to conduct popular transactions such as Bill Pay and leverage existing SAP CCS calls to cost-effectively deliver functionality.
• Managed Requirements Traceability to Test scripts using the test management tool - HP Quality Center. Provided Quality Center Administration support covering customization of fields, user creation & authorization, creation of project databases.
• Defined test process including test activities and deliverables for Project Red bull: Online Account Management, Online Enrollment, E-bill and the Internal Support Tools release. Validated end to end business process flow and related functionality; exercised the various SAP CCS/CRM calls and parallel tested all applications side-by-side to verify expected look/feel on the project identified standard browsers/platforms.
• Developed plans and tested web sites for functionality, GUI, usability, navigation, browser and OS compatibility
• Coordinated execution of Test Cases for performing Functional, compatibility, Data Reconciliation, Performance, Security & Regression testing.
• Facilitated / Managed Internal and External Defects prioritization - Defect prioritization meetings
• Co-ordinated with business for requirement understanding, analysis, review, query resolution
• Coordinated Daily/Weekly QA Status calls to covers QA issues, dependencies and Risks.
• Preparation of Daily Test Status Reports and Weekly QA Dashboard.

Confidential, Houston, TX

Sr Software Testing Specialist

Responsibilities:

• Responsible for business and functional requirements gathering, system Integration Testing, test plan creation, test case documentation, test environment set, test data identification, test execution in quality center, defect Management in Jira integrated with HP ALM (Quality Center), user acceptance coordination for Confidential field operations solution called Bagnet. This is proprietary web-based software on an Oracle database used in the field daily to view scheduled orders, create driver routes, and mark bags as collected in the system.
• Responsible for End to End system and Integration testing, Use case development, test case execution, functional and Regression testing of the OCS application which is an on-board computing system used by Confidential for dispatching, routing, scheduling, and reporting. OCS is comprised of an interface between the dispatcher and the driver. Two different types of clients form the OCSD system: OCSD client: the dispatcher uses The OCSD client. This client is written c#.NET using WPF. The OCSD client interfaces with the application server by calling different web services.
• Business requirement gathering, Test environment management, Defect Management, test case development test plan creation, database validation, Use case development
• Functional and regression testing on Route Assistant solution, which is a client that is used by the driver, mounted on the truck. This is written in C#.net. It communicates with the application server by calling web service that resides on the application server. OBU uses an aircard to communicate with the application server.
• On occasion, responsible for identifying and documenting business rules and creating detailed Use Cases
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project plans accordingly and conducted project related presentations.
• Consult with Business Managers on new outbound initiatives and gather business requirements

Confidential, Houston, TX

Lead Software Testing Specialist

Responsibilities:

• Responsible for the core activities of the test effort which includes identifying and defining the required tests, monitoring detailed testing progress and results in each test cycle, evaluating the overall quality experienced as a result of testing activities for BI iReports with an agile PLM structure
• Coordinated functional, system, Integration, performance, referential data integrity and regression testing, Prepared Test cases based on Technical Specification document.
• Collecting the Test data from the Business Team
• Involved In Analyzing the ER-Diagrams.
• Identified the Test Environment for Database Testing.
• Understand the database development for this project and reviewed the database Test cases.
• Preparation of database Test cases per assigned module
• Perform the Database Testing when writing the Queries from SQL.
• Executed the Stored procedure when passing the valid/Invalid Parameters.
• Involved in Data migration and Data distribution testing.
• Execute the database Test cases per release.
• Analyze the results and log the defects in bug tracking tool
• Retested resolved bugs on each build release
• Communicate with Developers and DBA

Confidential, Ann Harbor, MI

Sr. Software Testing Specialist /Business Analyst

Responsibilities:

• Performing functional, system, Integration, performance and regression testing on Endur Energy trading, risk management and transaction-processing system allows users to see more, do more, and make more. Endur links front, middle, and back offices with functionality that was designed to cover the entire energy transaction life cycle
• Gathering and documenting all new requirements from multiple users and sources, which are classified based on Data flow, valuation data flow and confirmation data flows.
• Created materials and test cases for users to perform UAT testing
• Identified and established the testing environment (Physical and logical environments, test data, test tools) that needs to be in place.
• Provided industry and functional advice regarding design, configuration, implementation, testing, deployment and support of trading and risk systems for the commodity markets
• Created test cases to validate advanced business computational logic focused around prompt forward trade (i.e. P&L impact), for trades booked in ENDUR V9. This includes impact from Conversion from SYBASE (ENDUR 5.3) to ORACLE(ENDUR 9)
• Performed Comparison between ENDUR V9 and ENDUR 5.3 to validate impact to current functions.
• Validated the one Time Historical Data Migration historical load for EOM, EOQEOY Gas deal valuations, which include Currency Conversion, UOM conversion, Interest Rates, Volatility, Exposure Results, MtM Results, Impact Results for Gas.
• Worked as ETL Tester responsible for the requirements / ETL Analysis, ETL Testing and designing of the flow and the logic for the Data warehouse project.
• Traceability Matrix was created between Requirements and Test Cases using Quality Center

Confidential, Houston, TX

Sr QA Analyst / QA Team Lead

Responsibilities:

• Involved in several projects including Online banking (OLB) and Online Account Opening (OAO), COAF, E-Alert, Smartswitch, OLB Maintenance release as well as in house projects such as the Web enabled DSAR and Cleartrack projects.
• Involved in the Bank Enhanced Integrated Alerts Rollout. The goal of this solution was to provide enhanced alerting features for consumer and small business banking customers. The alerts were configured for delivery to several device types including e-mail, phone, fax, and wireless devices (Any PDA device, such as Palm, Compaq, Blackberry and Visor). Alerts were also configurable by account type and frequency.
• Responsible for core activities of the testing effort, which includes Identifying and defining the required tests, monitoring detailed testing progress and results in each test, monitoring detailed testing progress and results in each test cycle for Confidential .
• Involved in preparation of Requirement Traceability Metrics (RTM), Software Metrics, Defect Report, Weekly Status Reports and SQA Report using HP Quality Center.
• Review Clients Operating model and process flows to understand current process and document future process, interfaces, Forms.
• Created and maintained strategic partnership between Business needs and Technology delivery in an agile development environment.
• Develop test scripts, test conditions, input test data, and expected results for one or more test plans, including component, assembly, product, performance, user acceptance and technical architecture tests Online Banking
• Regression Testing for System (OLB), Confidential Auto Finance (COAF), Retail Bank Registered Online Account (RBROA),

Confidential, Houston, TX

QA Analyst / Test Coordinator

Responsibilities:

• Test Lead reesponsible for testing the implementation of critical material management, financials, shipping, export and transportation application.
• Ensured the accuracy of large Oracle database integrity by using the Data Driven methodology.
• Reviewed and revise the system test strategy using requirement management tool to improve the efficiency of testing with a view to reducing time and effort but maintaining quality of deliverables.
• Performed Data Validation of Data Mapping and all transformation constraints and derivations, intermediate files and tables, and all output specifications in Informatica
• Performed system testing, System Integration (SIT), Functional and Regression testing on application.
• Involved in full QA life cycle: Unit Testing, Integration Testing, Regression, Smoke Testing, Build Acceptance, and User Acceptance Testing (UAT)
• Performed Data Validation of all transformation constraints and derivations, intermediate files and tables, and all output specifications in Informatica
• Prepared test plans and Prioritized and executed functional/Integration/System/Regression.
• Developed automated test scripts using Quick Test Pro and converted existing WinRunner Scripts to QTP based on test plan.
• Certified existing core application functionalities is undisturbed especially in the absence of any documentation.
• Defined a regression test suite to certify that modified application meets existing application functionality.
• Defined test cases and executed testing to validate the changes incorporated in the software.