SUMMARY:

Professional with more than 10m years of experience in Software Quality Assurance and Business Analysis of Product, Retail, Health care and Tele communications. Complete understanding of testing lifecycle and able to quickly adapt to varying roles while being resourceful, innovative and flexible.

AREAS OF EXPERTISE:

• Test/Quality Process
• Manual Testing
• Business Analysis
• Automation Testing
• Agile/Scrum Methods
• Regression Testing
• QTP, Selenium Automation
• User Acceptance Testing( UAT)
• Automation design document
• Web services Testing
• Testing Defect Life cycle
• Document management
• Integration Testing (SIT)
• System Testing (ST)
• Waterfall/V model life cycles
• Database Testing
• Develop Use Cases, User Stories, Test Plans & Test Cases
• Mentoring Team members
• Experience in verifying back end data in different systems.
• Planning & Estimation
• Knowledge on Performance Testing

TECHNICAL SKILLS:

Automation Tools: QTP, Knowledge on Load Runner.

Programming Languages: Java, C++,VBScript, JavaScript

Web Technology: HTML, XML, CSS, XPATH, SOAP, HTTP, REST

Database and Tools: Oracle, SQL Developer, SQL Plus.

Management Tools: JIRA, HP Quality Centre, TFS, Test Director, SharePoint, People soft.

Configuration Tools: SVN, Accurev

Browsers: Internet Explorer, Firefox, Safari, Chrome.

Manual: Functional testing, Regression testing, Integration testing (SIT), System testing (ST), User acceptance testing (UAT).

TOOLS: QTP: Object Repository, Function library, Recovery scenarios, Actions, DatasheetSOAP UI Pro: XML, SOAP, WSDL, REST, XML, contains, not contains, SLA, response time, Test Suite, Test case, Test steps, Generating reports, custom properties, Parametrizing, Data - driven testing, Database, Query Builder.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. User Acceptance tester

Responsibilities:

• Analysing the user stories, new features/Enhancements in JIRA.
• Preparation and execution of manual test cases.
• Analysed manual test cases and selected scenarios for automation.
• Tested the product offering, Billing(interactive bill) Invoice(PDF file), eFiles (CSV file)
• Attending daily stand up meeting and update task sheet.
• Delivered automation scripts to support team to execute after build deployment (Sanity test bucket).
• Helped other manual testers in generating huge data through automation as a pre-requisite for testing.
• Created automation framework and used tools according to the project needs
• Used different tools like Soap UI Pro, QTP, Selenium Web driver - Web services, Web portal, Database.
• Effective escalation of issues to higher management, co-ordination with business analyst, development team and configuration management team.
• Adopted to agile project needs and maintained daily stand up meeting task sheet.
• Created wiki pages in Confluence for test team and uploaded documents- Software architecture docs, requirement docs, Test Plan, Presentations, Urls.
• Created and maintained automation tracking sheet throughout the project.
• Peer reviewed automation and manual scripts and introduced best coding practices to be followed.
• Created and executed SQL Queries and mentored business users.
• Created automation sanity bucket - executed after build deployment on UAT, Stage and Production environments
• Explored on how to use selenium grid and Jenkins and effectively executed the scripts on multiple nodes and transferred the knowledge with the other automation testers.
• Created and maintained object repository and function libraries.
• Tested the B2B application on both iOS and Andriod devices.
• Involved in Post production testing for Emergency releases and Monthly releases for both wireline/Hybrid and wireless users.
• Extensive experience in coordinating testing efforts, responsible for test deliverables, status reporting to management, issue escalations and ability to manage multiple tasks simultaneously.

Confidential

SR. Quality Assurance Analyst

Responsibilities:

• Preparation of test scenarios after discussion with Business Analyst in the absence of functional documents.
• Creating and executing Regression Test Pack for each release.
• Experience designing and executing test cases for data warehouses
• Testing different modules for different types of users with different access levels.
• Used agile methodology (Scrum) to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Writing and executing SQL Queries to add/update test data to test different scenarios in the application.
• Experience in All modules of Facets 4.31, Facets 4.51, Facets 4.71, and Facets 5.01.
• Selected scenarios which can be automated after manually testing and created automation script using Selenium.
• Resourceful team player and capable of delivering tasks within stringent timelines.
• Validated technical designs created by IT developers against functional specifications.
• Coordinated work plans between project manager and client using MS Project.
• Responsible for reviewing requirement specifications and updating the existing tests cases.
• Helped manage risk analysis and mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors.
• Co-ordinating defect validation with the rest of team and assisting development team in recreating defects found during functional and regression test phases.
• Repeatedly demonstrated ability to proficiently communicate (written & oral) technical details to business and non-technical audience.

Confidential, Overland park, Kansa

Sr. Quality Assurance Analyst

Responsibilities:

• Web based testing/ UI testing for different clients and testing of client specifics.
• Perform System, Integration, Regression and Batch testing.
• Conduct daily defect meetings with Business Users and Project Team.
• Executing Manual test cases prior to Automation to understand the functionality.
• Document opened defects in JIRA defect management tool.
• Responsible in executing automated functional and regression test scripts using HP Quick Test Professional.
• Review project deliverables including Manual Test Cases
• Create Test Execution Strategy and Plan.
• Validation of the data on the back end using TOAD and SQL developer for different polices and Different clients and for Database Testing
• Written several PL/SQL Queries to test the functionality of the conversion.
• Tested various data fixes by Writing and executing complex SQL queries involving tables joins by using Query tool such as SQL Developer.
• Assist Business Users with Production Validation. UAT (User Acceptance Testing).
• Involved and Tested in big projects like code conversion and one page App from .net to VB6.
• Used Quick Test Professional (QTP) for automating manual test cases for regression testing.
• Involved in the implementation of hybrid framework with capture screen shot, Parametrizing using excel sheet, reusable functions, report, remote execution using QC
• Delivering weekly automation defect status reports to all stakeholders.

Confidential, Topeka, Kansas

Sr. Quality Assurance/ Test Lead

Responsibilities:

• Create Test Strategy and Test Plan
• Provide Testing Estimate and resource plan
• Analysis of System, Business Requirements.
• Identification of Testable and Non Testable Requirements and document in HP Quality Center 10.0
• Lead and Assign tasks to onshore and offshore testers.
• Attend Project Status Review meeting and update project stakeholders on testing status.
• Create Deliverable tracking sheet to monitor and track the testing deliverables.
• Tested the application on different browsers and IOS and Android Platforms
• Co-ordinate and automate test cases using QTP and work closely with Performance testing Team.
• Documenting test cases and defects in HP Quality Center
• Review project deliverables including Manual Test Cases
• Perform System, Integration, Regression and Batch testing
• Conduct daily defect meetings with Business Users and Project Team
• Because of excellent work delivered, moved from System testing (ST) team to Business (UAT) team.

Confidential, Overland park, Kansas

Quality Assurance Analyst

Responsibilities:

• Analyzing specifications, Identifying data and test requirements, developing QA test plan and ensuring its proper and timely execution from functional specification documents and creating/executing test cases, coordinating integration of applications on a multi-server environment, and perform basic troubleshooting, conducting regression tests.
• We maintained several Environments for different release testing as well as on demand promotional releases.
• Responsible for performing all phases of Quality Assurance software testing during development and prior to the application being launched and continuing during the product life cycle.
• Created Test plans - Test cases for Regression and functional testing for both wired and wireless functionality.
• Used Load Runner for performance testing the application modules. Effectively communicated to the Development leads pointing them to the module, which needs improvement to pass the performance tests.
• Extensively used Test Director/Quality center 9.2, for Test planning, Bug Tracking and reporting.
• Uploaded Business requirements, test scenarios, test cases and defects for MS Excel to Test Director.
• Developed detailed Testing Methodologies, Test Matrices, Test cases and Test scripts.
• Worked on Manual Testing and Automation using Win Runner (QTP) and Test Director.
• Actively involved in testing Click to chat functionality which was newly being added to the sprint.com page to support better customer service.
• Used various Open wave stimulators, Handset stimulators to check if the application was working the same in various Devices
• Executed test cases for the navigation of web pages on sprint.com of both consumer portal and Partner portal.