SUMMARY:

• Over 6 years of experience in IT industry, with 4 plus years of experience in Quality Assurance & Testing in multi - tier client/server, web based applications, mobile/tablet application(Hybrid/Native)
• Good working knowledge of software engineering methodologies(Agile & Waterfall)
• Excellent understanding of the Software Development Life Cycle (SDLC).
• Experienced in Software Analysis and Requirements Management.
• Proficiency in functional test planning, test preparation, test execution, test Conditions, test Cases and automated test Scripts.
• Extensive knowledge in Manual and Automated testing.
• Performing manual and automated on written test plans and test cases, functional specifications, and end user needs.
• Very versatile and extensive knowledge on using UFT, ALM, IBM Rational Tool(RQM, RTC,RDNG) and some open source tools like JIRA
• Experienced in Functional Testing, GUI, Smoke, End - End, System, Regression and User Acceptance testing.
• Some experience in executing Performance, Load and Stress testing efforts.
• Experienced in testing under UNIX and Windows environments.
• Experience in working with Healthcare, E-commerce, Financial, Telecommunication and Online applications.
• Experience in working with Oracle platforms application
• Expertise in documentation using MS-Office Tools (Word, Excel).
• Excellent inter-personal, communication, writing and documentation skills.
• Highly detail-oriented coupled with strong analytical skills and tactful test-to-break attitude.
• An Experienced Quality Assurance Professional with Multiple skill sets and a proven record of successfully completing projects.
• Interacting closely with Developers(onshore/offshore), Business/Systems Analysts, Project Managers, and End Users
• Capable of working as an individual and also as a part of team.

TECHNICAL SKILLS:

Business Modeling Tools: MS Visio, MS Excel, PowerPoint

Requirement Tracking: ALM, RDNG

Defect Tracking Tools: RTC, ALM, JIRA, RALLY, CLEARQUEST, UFT

Languages: Jav a Script, ASP.NET, Visual Basic, Oracle, PHP

Databases: Oracle, SQL Server, MS Access, UNIX

Operating Systems: MS Windows 2000/XP/Vista

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead

Responsibilities:

• Insightful Campaign Enablement QA Lead(Cox communication)
• Lead the testing effort and/or team to plan, construct and execute release tests.
• Applied Testing Methodologies, principles and processes to define and implement key metrics to manage and assess the testing process including test execution and defect resolution.
• Apply business and functional knowledge to meet the teams' overall test objectives.
• Coach and advice testers as required.
• Deliver overall Test Data requirements & collaborate with Test Data Services.
• Collaborate with Release Manager to coordinate releases and Test Schedule.
• Managed testing & quality risk/issue monitoring, analysis and closure.
• Led a team of 7 Resources offshore (5 Functional & 2 Automation)
• Prepared Test Strategy Document & reviewed with Stakeholders for approval
• Prepared Test Approach Document & reviewed with Stakeholders for approval
• Reviewed both High Level and low level Test Scenarios
• Reviewed HLS with stakeholders for approval
• Prepared Test Cycles, Requirements and Test phases in ALM
• Lead daily defect triage meeting with stakeholders
• SOA Sr Test Analyst - (ASCENSION HEALTH)
• Worked with Oracle SOA Suite (SSHI), Oracle Exa-logic boxes, Oracle Enterprise Manager(OEM), Oracle Admin Console.
• Co-ordinated with the client, functional design team and offshore teams to ensure testing is completed on time.
• Worked with offshore team to make sure timely delivery and execution of interfaces.
• Lead the test planning, execution and test reporting for Comparison, FER, Connectivity, UAT testing.
• Lead the roll out and adoption of the testing tool used for testing and also provided training and documentation for the entire testing team.
• Logged Defects in HP ALM and monitor defect until its fixed and closed.
• Created scheduler scripts used to perform 24-72 hr. load test.
• Performed SIT & UAT testing on multiple interfaces.
• Worked with tools like apache tomcat, Winscp, Putty, ALM, Beyond Compare.
• Technology OpS Support Practitioner (FIRST DATA HOLDINGS INC. )
• Service Management Team Lead for the First Data Testing Center of Excellence
• Responsibility of helping to lead development and roll out of Service Management Standard processes across a co-sourced First Data / Confidential TCOE with approximately 700 FTEs.
• Worked closely with the transformation team to transition the client to Rational CLM Tool
• Worked with offshore team to go over assigned task and track to completion
• Prepared operational document for the team to use as a guide to support tool
• Worked with manager to track and prepare monthly metrics that needs to be published for the whole TCoE
• Communicated with managers and lead to obtain monthly data points to include in the month business review document
• Documented tools support, network operations and service desk operations
• Review change request with TCoE leads prior to implementation

Confidential

Mobile &Web QA Analyst

Responsibilities:

• Analyzed business and functional requirement, user stories to understand the business needs and analyze acceptance criteria
• Developed checklists to perform functional test cases based on design and mockups
• Manages all phases of mobile app testing ensuring test plans and test cases are completed and conform to the business requirements.
• Execute manual test cases on multiple devices(IOS, Android & Tablets) and platforms
• Performed Functional testing on all new builds pushed to the testing environment
• Performed Regression testing prior to release to production
• Participate in daily stand-up, triage meetings and produce quality status reports
• Verified backlog items to make sure user stories are well defined and are testable
• Wrote Functionality test cases for both web application and mobile app
• Performed software testing manually stored the test execution results in JIRA.
• Involved in the manual regression testing and responsible for the Quality Assurance of the application to complete in record time.
• Bug reporting using JIRA and participated in QA meetings to discuss current stories in the current sprint.

Environment: JIRA, TestLink, Magento, Google Analytics, Chrome, Safari, HTML, TSL, Oracle

Confidential

Quality Assurance Tester

Responsibilities:

• Developed checklists to perform functional and updated Test cases.
• Manages all phases of testing for assigned components ensuring test plans and test cases are completed and conform to the business requirements.
• Performed software testing for the web based application manually to ensure the highest level of performance and quality.
• Performed Functional testing on the web based application making sure all aspects of the application works according to the requirement.
• Performed Regression testing on all stories prior to the build being pushed to production web-based application.
• Performed software testing manually for the Green Tree project and stored the test execution results in Quality Center.
• Involved in the manual End-To-End testing of the application
• Bug reporting using Defect Track Management in ALM and participated in bug reviews by following up with development team to verify bug fixes, and update bug status.
• Attend Defect call meetings to discuss status of high severity issues.
• Maintained Test logs and Test summary reports.

Environment: UFT, ALM, Internet Explorer, HTML, TSL, Oracle

Confidential, Dallas, TX

QA Tester

Responsibilities:

• According to the functional specifications and requirements, documented the Test plan.
• Created the test requirements, test cases and linked the test requirements with the test cases and design the test steps using ALM.
• Creating and Running the test cases, analyzed the Test results and reporting the bugs using ALM
• Performed software/hardware testing manually for the Telco telecom project and stored the test execution results in ALM.
• Performed System Testing on applications of billing system and customer data using ALM.
• Tested the integration and functionality of ARU (Automated Response Unit) using the test procedures stored in ALM.
• Generated automated scripts for GUI testing efforts using UFT with different checkpoints and synchronization points.
• Tested broken links and inter application links using the page and text checkpoints in the test and production environments using UFT.
• Tested the Browser compatibility in different browsers using ALM.
• Performed Functional & Regression testing by parameterizing the database in UFT.
• To retrieve the data from various Tables and to test the database, wrote SQL Queries.
• Communicated defects encountered during testing and followed-up with developers until all issues were resolved.

Environment: UFT, ALM, Internet Explorer, HTML, TSL, Oracle, and Win NT.