SUMMARY:

• Over six years of experience in Software Quality Assurance, as a Manual and Automation Testing of various Mobile and Web based applications.
• Experience in the domains such as Insurance, Banking, Healthcare and Retail applications.
• Detailed knowledge of various phases of the Software Development Life Cycle (SDLC) process, such as Requirement gathering, Design, Development, Testing and Releasing phases; using Waterfall and Agile Scrum methodologies
• Strong knowledge of all the phases of the Software Testing Lifecycle including requirement analysis, test planning, test strategizing, creating and executing test cases, defects management and reporting.
• Proficient in analyzing and designing test strategies and test scenarios based on various project related documents like Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and other project related documents.
• Participated in Unified Functional Testing.
• Participated in the entire QA process and documentation such as Test Plans, Test cases, Test Procedures and Test Scripts.
• Experience in performing different kinds of testing such as GUI, Functional, Integration, Regression, Middleware and System testing and also participated in User Acceptance Testing (UAT).
• Experience in Automation testing tools like QTP, Load Runner, SoapUI.
• Tracked defects by using Quality Center, Bugzilla and Jira.
• Experience using SoapUI for testing Web Services using various assertions and different protocols such as WSDL (WEB SERVICES).
• Detailed knowledge of SQL queries for validation of the data updates for backend testing.
• Strong experience in working on Windows, iOS, Android, UNIX, LINUX Environments.
• Exper ience in testing applications on mobile devices based on iOS, Android and Windows Platforms.
• Experience in working with cross - functional teams for root-cause analysis, bug triaging and fixing.
• Ability to work independently, or in a group, under minimum observations.

TECHNICAL SKILLS:

Operating System: Windows, UNIX, Linux, Mac OS, iOS, Android

Database: Oracle, MySQL, MS Access, SQL Server

Language: SQL, HTML, XML, VBScript

Browser: IE, Firefox, Chrome, Safari

Testing Tools: HP Quality Center, IBM Rational Quality Manager, QTP, Soap UI, Selenium

Defect Tools: IBM Rational Team Concert, HP Quality Center, Jira

Other Tools: Toad, MS Office Suite, SQL Server Management Studio

PROFESSIONAL EXPERIENCE:

Confidential, Oakland, CA

QA Analyst

Responsibilities:

• Analyzed the requirement documents, design documents and developed Test Plan and manual test cases in Quality Center (QC).
• Maintained Requirements Traceability Matrix in Quality Center to ensure maximum test coverage.
• Performed extensive back-end Database testing using complex SQL queries for Data validation.
• Performed manual testing of online transactions over Android and iOS devices for compatibility testing between different browser settings on mobile platform.
• Used Shared Object Repository feature for dynamic application.
• Performed Unified Functional Testing (UFD)
• Performed Browser Compatibility, Operating Systems Compatibility.
• Used UNIX commands to read error logs to find specific failure.
• Performed GUI testing, positive and negative testing, Ad-hoc, functionality testing, performance testing, regression testing, system testing and integration testing.
• Executed SQL queries by using SQL Developer on Oracle to make sure that the database reflects the change of log in session.
• Interacted with Offshore team to discuss the test scenarios to resolve issues.
• Participated in walk-through meeting and defect report meetings weekly and periodically.

Environment: - MS Office tools, Quality Center, iOS, Android, Windows XP, SQL.

QA Tester

Responsibilities:

• Used Agile-Scrum testing methodology for achieving deadlines in testing
• Reviewed the Requirement documents and Functional Specification documents to come up with the test strategy and test scenarios
• Built detailed test plan to ensure complete testing coverage
• Involved in preparation of Test Cases based on requirement documents
• Responsible for executing Test cases manually and verifying the system functions as per user specifications
• Involved in test case reviews and updates as and when required
• Developed, executed, and maintained test cases using Quality Center
• Used Quality Center to store all testing results, test case management, and defect tracking and reporting
• Involved in both manual and automated testing
• Involved in Unified Functional Testing
• Performed System, Functional, Regression, Integration, Smoke, and Usability testing
• Testing of client-server applications on Windows and UNIX operating systems
• Developed high quality data-driven modular test scripts in QTP
• Used SoapUI for testing performance and load of the Web Services
• Used log viewer to extract the log files from server to identify the root cause of issues
• Involved in Backend Database testing in Oracle using TOAD
• Tracked and reported defect using Quality Center
• Involved in regular discussions with developers related to defects

Environment: QTP, Quality Center, Toad, Oracle, Windows, Mac OS, IE, Chrome, Firefox, Safari,

QA Analyst

Responsibilities:

• Actively participated in all phases of the Agile development model ensuring quality throughout the project
• Actively participated in QA meetings and regularly interacted with the development and Business teams to gain a better understanding of the Business Process and the Requirements.
• Analyzed Business Requirements Documents and System Requirements Specification to develop Test strategy and Test scenarios.
• Developed detailed Test Cases and worked on the test plan.
• Developed test lab and executed test cases in Quality Center .
• Executed and grouped test cases in Batch Suites and scheduled them for execution using Quality Center.
• Documented bugs using Jira defect tracking tool.
• Prepared Test sets, all possible combinations of the data required to test each requirement, created Data Tables and Data Driven automated scripts using QTP to perform Data Driven Testing to test the volume.
• Performed End-to-End Testing of the various Business Critical Transactions.
• Performed testing by executing the test cases to check the functionality of the component.
• Manually manipulate data directly from Oracle database using SQL Queries.
• Executed SQL queries to validate and retrieve the data from the database.
• Conducted meetings with Product Managers, Developers and other QA members on reviewing and resolution of the defects.
• Performed the tasks independently and also was involved with different teams to help with re-organizing test cases and tackling defects
• Used Quality center to document the test cases and created traceability matrices for the requirements.
• Transitioned software development efforts to a test-driven development process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity.
• Generated the daily defect detailed report using Jira for the project stake holders and the project Management

Environment: Agile, ALM/QC, Jira, Quick Test Pro, SQL server, SQL server management studio 2012

QA Engineer

Responsibilities:

• Created Testing Requirements based on functional and technical specifications
• Testing was done at all the stages of SDLC under Waterfall model
• Developed test documentation as per project specification: test plans, test designs, test cases
• Involved in User Acceptance testing (UAT) to validate the application, to check that the application properly reflects business functions and requirements.
• Involved in system integration and validation of populated data
• Performed Manual Testing of web based application.
• Engaged in Unified Functional Testing.
• Provided daily production support and administration of portal operations such as problem resolution, performance management, maintenance upgrades, and production migrations.
• Used Quality Center for reporting and defect tracking.
• Ensured that the test cases coverage included the product and its integrations with other legacy systems.
• Participated and discussed test execution progress with the team at the end of the day during the testing Phase.

Environment: HP Quality Center, Windows, Chrome, Firefox, Safari, Mac OS

QA Analyst

Responsibilities:

• Testing web application under Agile Methodology
• Analyze business and functional requirements, manage development of specifications to create and execute detailed test plans, and verify bug fixes.
• Developed detailed Test Plans and Test Cases in Quality Center and executed them.
• Performed Manual Testing, System Testing, Ad-hoc Testing, Black box Testing, Positive Testing, Negative Testing, Functional Testing and Error Handling Testing
• Designed and created scripts using various web protocols
• Extensively used SQL for data integrity testing at the backend.
• Executed Integration testing and Regression testing for all critical transactions by validating the requests and responses (XML).
• Kept detail track of defects using defect tracking tool Bugzilla
• Developed & maintained the Traceability matrix between requirements, test cases and defects.
• Responsible for facilitating the User Acceptance Testing for the BAs and End Users.
• Investigated Software defects and interacted with Analysts, Developers to resolve technical issues.
• Developed Test Summary Reports and participated in GO / NO-GO meetings.
• Performed Navigation testing and cross-browser testing with IE and Firefox to test the applications behavior and usability under different configurations.

ENVIRONNENT: Oracle 10, Linux, Quality Center, MS-Office, Bugzilla

QA Specialist

Responsibilities:

• Worked using Agile Scrum methodology
• Participated in pre-planning, sprint planning and release planning meetings.
• Developed scenarios for positive and negative testing
• Created Test plans, test suites and wrote detailed test cases
• Created test scripts and execution records
• Setup the test environment for all testing scenarios
• Executed test cases and recorded the execution results using Rational Quality Manager
• Performed smoke, functional, regression and database testing
• Performed end to end testing and insured quality throughout the process
• Entered defects using Rational Team Concert and re-tested the builds after defect fixes
• Organized demos for the business clients at the end of every sprint.
• Organized meetings at supervised User Accepted Testing
• Participated in Sprint review and retrospective
• Participated in QA staff meetings and shared the project status with other staffs

Environment: IE, Safari, Chrome, Firefox, RTC, RQM, SQL Server Management Studio