Quality Engineer Resume
Madison, WisconsiN
SUMMARY:
- Enterprise software
- Managed file transfer
- Manual and automated testing
- Technical support
- Software development
- Team leadership
TECHNICAL SKILLS:
Platforms: Windows 7/8/8.1/10, Windows Server 2008R2/2012 R2, Linux, Mac OS X, iOS, Android
Networking and protocols: LAN/WAN Administration, TCP/IP, DNS, LDAP, SAML, FTPS, SFTP, SMTP
Web Servers: IIS 7.5/8/8.5, Apache Tomcat 7/8
Databases: Microsoft SQL Server 2008R2/2014, MySQL 5.5/5.7
Tools: VMWare, Hyper - V, Atlassian Suite, Slack, MS Office, MS Project, Wireshark, Sysinternals, Process Monitor, MySQL Work Bench, MS SQL Management Studio, MOVEit
Programming Languages: CoffeScript, VB, VB.net. HTML, JavaScript, Java, PHP, Perl, Action Script, and XML.
PROFESSIONAL EXPERIENCE:
Confidential, Madison, Wisconsin
Quality Engineer
Responsibilities:
- Promoted to quality engineer assigned to multiple enterprise-grade managed file transfer products. Collaborated on agile scrum team to define tests, build automation and interpret results.
- Participated in release planning to develop new features requested by product management in a agile environment.
- Gained experience with complex deployments of client-server based products.
- Became adept at testing secure mobile: iOS and Android applications.
- Learned how to automate regression test cases in Java.
- Assisted in writing: use cases, documentation, and requirements for Confidential products.
Confidential, Madison, Wisconsin
Technical Support
Responsibilities:
- Recruited to deliver best-in-class technical support and product training to evaluators, customers, and others via telephone and ticketing system.
- Recognized for exceeding company standards for number of cases, time to resolve and NPS.
Confidential, Eau Claire, Wisconsin
Programmer 1
Responsibilities:
- Recruited to develop in-house software for multiple departments to meet company needs.
- Managed and developed reports for multiple databases for Scheduling and Labor for over 5,000 employees.
- Developed in multiple languages and in 3D modeling suites.
