SUMMARY:

• Extensive experience in all phases of software system development life cycle: Proposals, Systems Requirements and Specifications, Analysis, Design, Implementation and Testing (SDLC).
• Expertise in workflow oriented software QA Engineering with clear understanding of end user needs, employing both black - box and white-box approaches, performing and leading the execution of manual and automated testing.
• Excellent problem-solving, analytical, and troubleshooting skills lead to quick resolution of issues, and high quality results in a timely fashion.
• Resourceful, practical, and effective both as a team leader, and as a team member, maintaining high standards, commitment to test best practices, and professional and positive attitude.
• Exceptional coordination, written/verbal communication, and presentation skills.
• Expertise in Network and Application Management Systems, Network and Application Performance Analysis, Communications Protocols, Network Modeling and Simulation.
• Ability to quickly comprehend new concepts, explain them to diverse audiences, and apply them in different environments.

TECHNICAL SKILLS:

Programming languages: Python, C, C++, PASCAL, Assembly, SQL, Java, JavaScript

Agile and Defect/Change tracking: Bugzilla, JIRA, Trello

Testing, Test Automation and IDEs: Firebug, Firepath, Eclipse, Selenium, SoapUI (SOAP-UI)

Browsers: Internet Explorer (IE), Firefox (FF), Chrome, Safari

Documentation: Microsoft Word, PowerPoint, Excel, FrameMaker

Operating Systems: Unix/Solaris, Linux, Windows

Protocol and component simulation tools: OPNET, OMNET, HyPerformix Workbench

Interface packet capture and device simulation tools: Tekelec, Wireshark, MIMIC

Telecommunication Protocols: CLI (Telnet/SSH), SNMP, CMIP, X.25, WMI

Network and Application Performance Monitoring: SteelCentral NetCollector, SteelCentral NetSensor

PROFESSIONAL EXPERIENCE:

Confidential, Cary, NC

Senior QA Engineer

• Worked on commercial software product suits which function as the central network configuration, topology, traffic, and events data repository, and event integration engines - data rich, complex software systems with internet applications (SteelCentral NetCollector and SteelCentral NetSensor).
• Designed and implemented test cases and test plans focusing on customer workflows, usability, consistency and scalability, data quality, and back-end data processing, incorporating both positive and negative tests. Produced accurate and concise results and bug reports (Bugzilla). Used SQL to verify data accuracy.
• Led the Long Run and Scalability Testing, performed analysis of test results and prepared comprehensive subsystem and system level evaluation reports to verify and validate system performance, identifying potential improvement areas. Analysis included component specific trending, and impact of task scheduling.
• Used Wireshark for packet captures to analyze interface efficiency, and identify and solve hardware/software interface problems.
• Coordinated subsystem and system testing activities with development teams and other organizations. In the Agile environment, utilized JIRA and Trello to expedite the release cycle and facilitate communication.
• Mentored others on test planning, test case development and test reporting.

Confidential, Cary, NC

Senior Product Engineer

• Worked on VNE Server - software product for multi-vendor network discovery, with repository for configuration and performance data, performance data analytics, and web based UI.
• Comprehensive feature validation included data accuracy, GUI (user interface), scalability, data availability to/from other OPNET products, and end-to-end functionality to meet customer needs.
• Made numerous significant contributions to design of features. Tracked testing results for areas of improvement and generated innovative ideas and solutions to design problems. Input during inspections and reviews resulted with low number of defects and features that are easy and intuitive to use.
• Defined input/output parameters, functional and technical specifications and standards for functional, regression, system, user acceptance and Service Level agreement (SLA) testing, and delivered comprehensive discrepancy reports.
• Interacted with customers, resulting with resolution of issues in a timely manner and customer satisfaction during Beta Testing and Technical Support duties, and for modeling analysis of different routers and switches.
• Developed and delivered training classes at OPNETWORK user conference. These four-hour sessions received exceptional reviews from attendees.

Confidential, Durham, NC

Performance Modeling Specialist

• Developed performance models for communication and computer networks using discrete event simulation modeling software packages, and C++. Modeled, collected and analyzed performance data for:
• A real-time software download system (using OMNET),
• An IP network for performance analysis which focused on different packet scheduling methods.

Confidential, Raleigh, NC

Senior Member of Technical Staff

• As a system engineer, worked extensively to solve cutting edge network management problems related to heterogeneous, multi-vendor networks (FETEX-150).
• General responsibilities included providing requirements, product specification and implementation documentation for developers, and interfacing with customers, Bellcore, third-party developers, and other organizations within Fujitsu.
• Was responsible for work distribution within the team, status tracking and feature definition.