SUMMARY:

• Design software QA methods and procedures and involve development staff to ensure all information systems meet minimum company standards and end user requirements
• Develop QA test plans & Work closely with the other members of the Development Team and Marketing to review the designs of systems, implement test plans, and test the quality of software products.
• Create Test Scenarios based on the requirements covered in BRD and FRD in QC and also prepared the RTM (Requirements Traceability Matrix) to make sure that all the requirements are covered for testing.
• RestfulAPI Testing using MI (Method Invoker) tool.
• Creating the Test Data and Test Cases for execution of test scenarios in QC and update status on JIRA.
• Working with Development, Environment and Test Data teams and Subject Matter Experts (SMEs) to identify & coordinate test effort for System, Integration, Ad - hoc and UAT testing.
• Raising defects found during testing and linking them with test steps where defect is found and following up on them with development and business to make sure they are addressed priority wise.
• Develop automated UI data validation processes in Selenium & Update the Automation Framework on UFT and Selenium for Testing
• Write a number of SQL scripts to extract data from Oracle tables to validate test results.

TECHNICAL SKILLS:

Operating Systems: MAC, Ubuntu Linux, Windows 2000/NT/XP/Vista, Android, iOS

Databases: MySQL Query Tools SQL Packages MS-Office suite, Agile Scrum framework, Selenium IDE, HP Quality Center, Jira, Qmetry.Tools Used Java, XML, SQL, HTML, IE/Firefox, Windows XP/UNIX, Web Sphere 7.0, Eclipse, SQL Developer, WinSCP, Putty, SOAP-UI, RFHUtil and HP Quality center, Performance Center, Oracle 10, QTP, Load Runner, Selenium, UFT, QTP, JMETER

WORK EXPERIENCE:

Confidential, Alpharetta, GA

Senior Quality Analyst

Responsibilities:

• Design software QA methods and procedures and involve development staff to ensure all information systems meet minimum company standards and end user requirements
• Develop QA test plans & Work closely with the other members of the Development Team and Marketing to review the designs of systems, implement test plans, and test the quality of software products.
• Create Test Scenarios based on the requirements covered in BRD and FRD in QC and also prepared the RTM (Requirements Traceability Matrix) to make sure that all the requirements are covered for testing.
• RestfulAPI Testing using MI (Method Invoker) tool.
• Creating the Test Data and Test Cases for execution of test scenarios in QC and update status on JIRA.
• Working with Development, Environment and Test Data teams and Subject Matter Experts (SMEs) to identify & coordinate test effort for System, Integration, Ad-hoc and UAT testing.
• Raising defects found during testing and linking them with test steps where defect is found and following up on them with development and business to make sure they are addressed priority wise.
• Develop automated UI data validation processes in Selenium & Update the Automation Framework on UFT and Selenium for Testing
• Write a number of SQL scripts to extract data from Oracle tables to validate test results.
• Attending regular meetings with stakeholders to discuss issues and challenges found during designing/execution and sending the detailed status report to them.
• Develop automated QA monitoring tests of application requirements using a combination of PERL/Python and Oracle SQLWorked on different software methodologies like Water fall and Agile Methodology (Scrum) to meet timelines with quality deliverables.
• Performed Black box Testing, User acceptance testing, Functional, GUI, System, Regression, Security testing, and production support testing
• Used SOAP UI to test the XMLs for generating the Emails and SMS
• Participated in migration process, preparation of test packages, release documentation, etc.
• Interact with production support personnel to ensure that critical and major production issues identified timely manner.
• Participated for the production release support testing during the Iphone 5S and 5C launch
• Actively involved in the project postmortem meetings after each release
• WinSCP/FileZilla/PUTTY is used for the file transfer during the log transfers & Review logs files in a Unix environment, trouble-shoot QA/UAT bugs prior to reporting to development
• Actively filed the high priority defects during testing the multiline accounts, B2B accounts, B2C accounts, campaigns, surveys etc
• Interact with different team for identifying any integration issues and providing solution if it’s related to data or configuration.
• Involved in Quality Improvement and Root Cause analysis Process & full awareness of OS and variety of commands, ability to read and test UNIX servers & shell scripts
• Interacted with business analysts to understand business requirements and convert it into Test cases.

UAT Test Scriptor /QA Analyst

Responsibilities:

• UAT resources writing User front-end testing and Back- End scripts based on the project Business Requirement Documents and High Level Design Documents. The testing scripts will be entered into Quality Center.
• Experienced in developing UAT scripts. This is not development scripting but writing out step-by-step testing instructions;
• Able to understand High Level Design Documents and Business Requirement Documentation in order to complete these testing scripts;
• Experienced with Quality Center, as test scripts will be captured in Quality Center;
• Enter loan application into the Uniform Loan Delivery Dataset (ULDD) system.
• Self-motivated and able to work efficiently in a remote team setting with limited oversight.
• Corrects information in origination system to assist in delivery of correct ULLD on systems such as iOrginate and iFulfill( Mortgage software Platforms)
• Check the EXCEL spreadsheet for data verification and export data to the XML schema
• Utilize standard office automation, computer applications, and procedures to receive, track and monitor documents, maintain databases, and assists in producing logs, transmittals, and other reports and documentation as required.
• Assists in expediting review and signature approval processes as required
• Uploads and manages content in the project's SharePoint site Utilize SHAREPOINT for viewing and modifying EXCEL SPREADSHEETS
• Conduct two week training with all new Tier 1 technicians on Microsoft Windows, Retalix Point of Sale System

Manual QA Tester/Automation Tester

Responsibilities:

• UAT Lead for systems for conversion of Wachovia to System for Loan Modification test all UAT efforts for Blue to Red for CTI Call Routing for all Call Center queues conversion from Blue to Red for Loan Modification
• Managed and tracked audit evidence and documentation for ISO 9000 and 27k, COBIT, FISMA, Webtrust, Cybertrust, HIPAA and PCI Audits that resulted in successful certifications
• Streamlined all documentation according to the standards such as ISO 9000 and 27k, COBIT, NIST and PCI that allowed the team to easily match up the requirements for each audit/certification and accreditation efforts
• Responsible for interpersonal and project oriented organization skills, Network & Systems Security; Business Impact Analysis; Data Integrity/Recovery; Computer Analyst
• UAT efforts for systems for conversion of Wachovia to System for Mortgage Web Application
• Responsible for leading IPT Conversion of CTI Call Routing and NICE Call Recording for all sites for .
• Discovered a sneaky glitch in the PCI cards and provided workaround. Noted for attention to detail and being able to make anything work.
• Work collaboratively with development teams on rapid prototyping with HTML, CSS and Dojo Mobile

Mid Level QA Tester/Intern

Responsibilities:

• Responsible for leading the test effort of the Data Warehouse project for Pegasus Financial Systems, for ERTS (Electronic Reconciliation and Tracking Service for Europe (Middle East and Africa) and Global for 7-8 testers.
• Responsible for leading test efforts for Planning and test execution for web based testing to support online travel bookings through Pegasus Financial Systems for ERTS.