SUMMARY:

• A professional recognized as an expert in software testing, quality assurance (QA), process improvement, ISO, CMMI, data analysis, SQL, independent verification and validation (IV&V) of IT systems development, test automation using QTP/UFT;
• Seven years of experience leading QA and testing of Confidential (DoS) Immigrant Visa Overseas (IVO) system;
• Served as Technical Support Manager of Confidential (NCI)’s Prostate, Lung, Colorectal and Ovarian (PLCO) project supervising a six - person team in testing, documentation and user support;
• Oversaw the smooth transition of Confidential Information system center from Maryland to Texas while sustaining the operations of the existing programs in support of 19 Medical Treatment Facility (MTF) and 135 Clinics globally;
• Met tight deadlines on all projects by utilizing strong analytical and time management skills to prioritize competing tasks and responsibilities;
• Performed exceptionally, exceeding job expectations throughout career, earning letters of commendations from clients, including the Commander of the Confidential Unit and the Consular Affairs Division of the State Department.
• Certified as DHS Section 508 Compliance Trusted Tester presented by Office of Accessible Systems & Technology, Nov 2013.

TECHNICAL SKILLS:

Operating Systems: Windows System 7; DEC VAX VMS, UNIX, MS-DOS, MS SQL Server 2000

Hardware: Windows 2003 Server, IBM compatible PCs, DEC VAX, IBM Mainframe, Macintosh

Software: QTP/UFT, Visual Studio TFS, MS Test Manager, HP Quality Center/ALM, Confidential Team Track, PVCS Tracker, MKS Track Integrity, Source Integrity, Test Director, WinRunner,, Crystal Report, Oracle Developer 2000 Forms and Reports, MS Office (Word, Excel, Access, Power Point), MS Outlook, Visio, Rational suites (ClearCase, ClearQuest, Robot, Test Manager, RequisitePro), Oracle DBMS, SQL, Business Objects, MS SharePoint 2010, TOAD

Languages: Visual Basic, XML, JAVA, HTML, XML, CSS, JavaScript, COBOL, FORTRAN

PROFESSIONAL EXPERIENCE:

IV&V Analyst

Confidential

Responsibilities:

• Create functional test cases with detailed test steps, staging data, and expected results based on requirements and system business rules;
• Manage the test plan, test cases and test execution record/result using HP QC ALM tool;
• Conduct functional, interface, and regression tests using TOAD, SQL for backend testing;
• Report and track defects until closure;
• Provide the Configuration Management (CM) functions; create folders /populated/retrieved test cases in OBIM centralized testing record Confidential hosted within HP QC ALM environment;
• Review and comment on project lifecycle documents.

Confidential

Responsibilities:

• Analyze test automation scripts to help identify/ eliminate the obsolete test cases in the test automation package to arrive the set of test cases for the team to focus on;
• Execute automation test scripts, modify the scripts to fix the identified errors by referencing database using TOAD, SQL and related Confidential work products;
• Configure and maintain the QTP/UFT test environment to execute the test cases; Perform upgrade from QTP to UFT;
• Help test lead create/maintain tracking sheet to track the status of the test assignment and test execution status;
• Orchestrate the establishment of the IV&V team’s workflow process; set up the folder structure and recommended the use of process; provided the instructions and rules of the process;
• Work closely with test lead in providing reports on the status of the progress of the test automation effort;
• Provide team member technical support in resolving the test script errors.

Confidential

Responsibilities:

• Search and retrieve requirements of identified Confidential services from Confidential Confidential ;
• Create high level test cases for RetrieveIdentity and Verify services based on Confidential System ConOp;
• Map requirements to service workflow; Map requirements to test cases; Cross associate workflow, requirements and test cases.

Senior Quality Assurance Analyst

Confidential

Responsibilities:

• Analyzed requirements, configuration Change Request (CCR) and use case /user story and translate them to test cases.
• Conducted system/functional, integration, and regression testing of .NET applications. Testing performed are mainly backend testing, Oracle SQL Developer, TOAD are used to query database for preparing test data and verifying results. MS Test Manager, integrated with TFS, is used as test case Confidential, test execution and test result management tool. SOAP-UI is used to submit XML requests for service/delivery. Beyond Compare 2 is frequently used to compare test results.
• Performed monthly Windows Patch testing; Created automation scripts using Test Manager for part of the patch testing.

IV&V Analyst

Confidential

Responsibilities:

• Peer reviewed project Software Engineering Life Cycle (SELC) work products, providing findings and recommendations to ensure the work products complied with applicable policies and guidance.
• Evaluated system engineering and architecture products and processes. This included verifying the accuracy and completeness of design documents such as system requirements specifications, system design specifications, and business rule specifications, along with evaluating test plans, test cases and business rules to ensure complete traceability to requirements;
• Involved in preparing technical white paper and briefing material for DHS Digital Rights Management (DRM) options and Identity and Access Management (IAM) options;
• Created test scripts/scenarios for IV&V testing from functional/ system requirements
• Managed the test scripts/scenarios and the traceability to project requirements using Rational RequisitePro;

Sr. Data Analyst

Confidential

Responsibilities:

• Provided software development support in business analysis, requirement delineation, code review, testing, and documents review of web-based applications;
• In preparation for data center transition, evaluated data center applications for their efficiency and operational functions, identified gaps in system documentation, oversaw the correction of the identified system defects and deficiency; created flow charts and data load Standard Operating Procedures (SOPs) for identified documentation gap;
• Compiled a list of recommended actions for immediate implementation to improve the current process of the data center;
• Reviewed and commented on the primary Transition document, which included sections on data collection and Project Management. Many of my recommendations were adopted in the Project SOP, which serves as the roadmap for the future management after the transition;

QA Analyst advanced to Test Lead

Confidential

Responsibilities:

• Prepared for the testing phase by developing a high level test strategy, drafting details on task assignments, designing the layout for the test environment, and prioritizing the test scenarios.
• Developed methods to track the project progress of the testing phase by using the Rational ClearQuest tool to implement the Test Incident Report (TIR) process. This included creating materials and providing training to users;
• Created Rational Robot scripts to generate test data and using SQL queries to manipulate and validate data from the backend Oracle database tables;
• Establishing a buddy system of testers to encouraged teamwork and cross training by;
• Worked closely with Configuration Management (CM) group to coordinate release version control;
• Maintained a QA test lab totally independent of development environment. On regular basis, the QA lab was required to maintain multiple configurations to serve various purposes;
• Trained and mentored junior testers;
• Supported internal and external software development groups by reproducing software defects to help diagnose, troubleshoot, and isolate the problems;
• Performed system functional testing, integration testing, end-to-end testing, and performance testing.

ISO Auditor

Confidential

Responsibilities:

• Participated in developing and implementing a combined set of company policies and procedures that complied with ISO 9000, ISO 20000, and CMMI Maturity Level 2 standards;
• Trained as an ISO 9000 auditor as well as a CMMI SCAMPI appraisal team member;
• In May 2008 and in April 2011 assisted EIS in successful assessment of Capability Maturity Model Integration (CMMI) Level II, working as PIID developer and SCAMPI A and B appraiser;
• As EIS EPG member, worked with project managers to ensure that projects were compliant with company policies and procedures; advised the Project Managers of non-compliance issues and followed up on action items to closure to achieve compliance;

Technical Support Manager

Confidential

Responsibilities:

• In system conversion effort, reviewing system requirements, participating in development design review and code walkthrough, establishing collaborations for the development, testing and documentation groups, ensuring compliance of software development process, and coordinating software and documentation releases;
• Evaluated the hardware and software conversion strategy, schedule, and execution plan;
• Evaluated training needs to ensure productivity, effectiveness and quality of performance of the team;
• Involved in automation tool evaluation process and provided recommendations;
• Coordinated, organized and facilitated Systems User Group meeting of around sixty participants of varying backgrounds from over 20 cancer screening recruitment centers nationwide.