QA Engineer Resume

SUMMARY:

Experienced with testing several “voice” driven cloud based services.recognition news and weather services.
Experienced with android based justDrive vehicle infotainment system.
Comfortable utilizing Android, Linux / UNIX shell, ADB, DDMS, logcats and iOS tools.
Created and maintained team’s wiki page on power measurements and troubleshooting tree.
Good working knowledge of Jira, Jenkins and TestRail
Acted as a focal person between SW development, HW engineers, quality and PM teams.
Performed KPIs and suggested feedbacks for improvements.
Finished python class and can modify scripts as needed
Increased quality testing efficiency by 50% by providing feedback to R & D to build necessry tools
Trained and mentored new QA engineers which enhanced test results by 40%.
Optimized test process which resulted QA team output by 100%
Awarded stock options and $1000.00 for resolving critical quality issues.
Supported Confidential and Confidential factory on S/W quality issues which clarified several unknown issues.
Wrote small scripts to automate repetitive manual tests.

PROFESSIONAL EXPERIENCE:

QA Engineer

Confidential

Responsibilities:

Tested, analyzed and reported functionality, stress, Wi - Fi (connectivity) tests.
Installed and / or updated daily created builds and run automated tests.
Pulled battery consumption data and reported to managements on daily bases.
Utilized thermal chamber to test battery behavior on different level temperature.
Analyzed failures and rerun tests to get daily power consumption report.
Run stress tests on Tablets, Fire TV sticks and boxes on different temperatures.

Confidential

Lead QA Engineer

Responsibilities:

Set up support, test procedures and run diagnostic tests on new Android products.
Worked with developers, program management and senior managers to clarify test objectives and goals
Supported cloud-based servers and served as liaison between company and third party service providers.

Lead QA

Confidential

Responsibilities:

Run variety tests to check how battery will behave on different applications and environments.
Tested several aggregated cloud based services for vehicle infotainment system
Build and lead team of 8 QA engineers.
Worked with cross functional teams to ship quality web based services for Confidential
Tested android based vehicle infotainment system.

Confidential

Lead QA / support Engineer

Responsibilities:

Executed several battery related tests to optimize power consumption.
Worked with development and silicon vendors to learn and optimize battery consumption.
Actively worked on several automated tests to ship six Nook tablets.
Tested Wi-Fi features, cloud based services, bsp and battery consumption tests of Nook tablet.
Installed and managed automation lab network infrastructure
Trained engineers on all home grown automated test-tools

Confidential

Quality Engineer

Responsibilities:

Tested, organized and maintained large number beta devices.
Tested 500 base station controller a month for two years.
Resolved single bit memory problem which enhanced customer satisfaction.

Quality Engineer

Confidential

Responsibilities:

Tested and shipped custom made SW packages for specific companies.
Developed a matrix of quality enhancement plans and mentored developers that resulted in 30% positive customer satisfaction.

Confidential, Richardson, TX

Quality and Service Readiness Engineer

Responsibilities:

Worked with cross-functional teams to understand customer requirements, definitions, concepts, and dependencies of products make them 100% supportable and serviceable.

Confidential

Project Engineer, Santa Clara, CA

Responsibilities:

Managed escalated sites and professionally dealt with customer satisfaction issues.

Support Engineer

Confidential, Santa Clara, CA

Responsibilities:

Tracked and resolved customer installation problems increasing customer satisfaction by 50% and decreasing internal misunderstandings 80%.

Confidential

Support engineer, Cupertino, CA

Responsibilities:

Optimized root-cause analyses process resulting 80% reduction of returned products.

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