PROFESSIONAL SUMMARY:

• Over 6 plus years of experience in software testing process which includes preparing Test Plans, Test Scripts, Test Cases, Test Scenarios Executing Tests based on business requirements and functional requirements and Defect Tracking for both Manual and Automated Testing.
• Sound knowledge of Black Box, White Box, System, Regression, Integration, Functionality and User Acceptance Testing
• Proficient in Manual (White Box, Black Box) & Automation testing
• Ability to understand Functional and Software Requirements Specification documents.
• Experience in testing on Enterprise wide applications with multiple databases
• Involved in Complete Software Development Lifecycle (SDLC) from Business Analysis to Development, Testing, Deployment and Documentation
• Testing of Client - Server and database projects on Windows and UNIX Operating Systems
• Excellent working experience with Mercury Win Runner, QuickTestPro, Selenium and Load Runner.
• Strong Skills in creating QA testing environment using Integration, GUI, Functionality, Regression, Performance, System, Stress and Configuration Testing
• Experience in test management and defect tracking tools like Quality Center, Test Director, Clear Quest
• Experience working in Tax, Telecom, Banking, Financial and Health Care Domains
• Familiar with Agile Methodology - Scrum, V Model
• Ability to test backend applications by writing SQL and PL/SQL statements
• Extensive experience in developing Test Traceability Matrix.
• Well versed in analyzing Results, Bug Tracking & Reporting, Detailed status reporting
• Experience in writing the code for the automation scripts by using QTP, Win Runner, IBM Rational Functional Tester
• Good knowledge on test coverage analysis and Ability to mentor teams to meet the deadlines
• Good understanding of Relational Database Management Systems
• Expert in Using Quality Center as repository for maintaining test cases, execution and tracking the defects
• Excellent knowledge of VB Script and Descriptive Programming for developing Test script and Functional libraries.
• Efficient in interacting with developers and other team members to ensure high quality software is delivered. Ability to work efficiently as Individual and in a Team.
• Committed, and Result Oriented with a quest and zeal to learn new technologies and undertake challenging tasks. Also hard working in nature to achieve that extra mile whenever required.
• Excellent ability to manage resources in mission critical, high-pressure projects.
• Excellent communication and interpersonal skills.

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional 11.0, Load Runner 8.0, Rational Performance Tester, SOAP UI, WITBE, Selenium and QTP.

Bug Reporting Tools: Quality Center 9.0/8.2/8.0, Bugzilla, and JIRA

Programming Languages: C, C++, TSL (Win Runner Test Script Language), Perl, Python, .NET Libraries, ASP.NET, C#/VB.NET, VB Script, WinForms, ADO.NET, Java, J2EE, JSP and AJAX .

Platforms: Windows 2003 Server/98/2000/NT/XP/Vista, IBM Mainframes AS/400 Sun Solaris 2.6/2.8, Red Hat Linux 3.0, IBM AIX 4.0 and MS-DOS

Database: Oracle 9i / 8.x, DB2, MS-SQL Server 2008/2005, PL/SQL, T-SQL skills, and MS Access

Web Technologies: VBScript, HTML, DHTML, XML/XSL, JavaScript

Web/Application Servers: IIS 4.0, Apache 2.0, BEA Web Logic 8.1/ 7.0

Network Protocols: TCP/IP, FTP, HTTP, SMTP and UDP

Other Tools: TOAD 8.5, Crystal Reports, DOORS, IE 6.0/5.x, MS Word, Excel, PowerPoint and Visual Studio.

PROFESSIONAL EXPERIENCE:

Confidential

QA Tester

Responsibilities:

• Set-up, executes, and trouble shoot set-top box functionality in alignment with expected test results and testing timeframes.
• Creating test data based on the test cases and executing the test cases.
• Provide clear and concise verbal communication and written documentation of identified test issues, defects, and test status.
• Involved in setting up various set top boxes to test the IPTV applications on different types of set top boxes.
• Involved in DVR, Video on Demand, Parental Controls, STB diagnostics and Video Quality testing.
• Involved in functional testing, Smoke Testing and User Acceptance Testing of IPTV.
• Create test plans and give test plan walkthroughs Logs, assigns and tracks defects Generate progress and traceability reports Chair defect meeting when required Responsible for keeping testing on deadline.
• Establishes and maintains excellent working relationships with partners in business, development and engineering teams, project managers, etc.
• Responsible for certifying different RG’s (C2000A, C2000T, PACE3801, and DDR2200) and Set-Top boxes (Motorola, Arris, Cisco and Pace).
• Understanding of different Wireless LAN standards 802.11a/b/g/d/h/i/e/n
• Work with a group of engineers conducting performance and functional testing of wireless Products in a controlled environment.
• Understanding of RF transmissions & antenna behavior.
• Ensuring that end-to-end client automation of Set-Top-Box (STBs) and Residential Gateways (RGs) designs are created approved and deployed.
• Good experience in the successful implementation of WITBE Automation Test Framework.

Environment: Microsoft Media Room

Confidential, Dallas, TX

QA Engineer

Responsibilities:

• Tests New York State tax forms for multiple tax years. Consists of modifying field level values to get end results based off rules for validations set by customer requirements.
• Lead over New York State Notification processes for letter generation and incoming taxpayer responses.
• Utilized JIRA workflow process for tracking of defects and assignments.
• Works closely with the Business Analyst and developers for intermediate and immediate defect resolution based off customer needs.
• Directs others on problem resolution within business team environment.
• Executes the test case matrix for requirements validations.
• Ongoing execution of business processes to get customer output for verifications.
• Utilize input documents, tests pre-data capture, data capture and post data capture modules and configurations to ensure efficient and correct design. Perform software testing to ensure that the software product is not only defect free, but it also meets the requirements of the customer.
• Validate output of the overall system flow.
• Created, tracked and closed customer issues, and development bugs using Visual Studio 2010.
• Utilize and follow the following steps in the manual testing process: Planning and Control, Analysis and Design, Test Case/Scenario preparation and usage, Test Data Preparation, Execution of Test Cases, Record, Evaluate and report those results, Closure Activities
• Performed Unit testing, Integration testing, System testing, Smoke testing, and Regression testing using QTP.
• Work with development, testing, business analysts, configuration and operational teams to test workflow and data entry configuration.
• Work with project team throughout the stages of implementations to ensure projects are implemented on time and according to client specifications.
• Work closely with development and testing team staff during project to ensure that proper business rules are executed and maintained.
• Utilize industry standard quality assurance methodologies.
• Performed manual and Selenium testing of a web based application.
• Wrote and executed SQL statements to retrieve data from backend.
• Identifies design issues and report incidents/questions to project team for resolution.
• Aid in error analysis and suggest enhancements to configurations to eliminate known errors.
• Aid in checking output files for operational jobs using Visual Studio, XML, SQL and a proprietary application.
• Provide training and training materials for new QA team members.
• Provide documentation to Operations regarding changes, known issues and fixes to existing system issues.
• Provide support to five operational sites. Research their reported issues and create defect tickets or provide clarification

Environment: QTP, JIRA, JIRA, Java, HTML, JavaScript, Aquila, Linq, SQL, Windows 98/NT, Visual Studio 2010,Nspect.

Confidential, Oakland, CA

QA Engineer

Responsibilities:

• Involved in designing and documenting Test Plans, Test Cases, Test Scenarios, and Test Strategies based on business requirements and Design documents for Credit Card Online application
• Identified the Test Cases and documented them in Quality Center.
• Worked with the Developers and the Test Lead to verify the Test Cases.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for the data services.
• Prepared the Test Data to mock up all the Test Scenarios and Test Cases.
• Developed complex SQL Queries to validate the Test Cases.
• Performed Positive & Negative Testing for system validations.
• Performed Functional testing, Batch testing, System testing Performance testing and Regression Testing to see the entire functionality.
• Involved in User Acceptance Testing (UAT)
• Involved in end to end testing
• Involved in application security testing for securing the application with proper authentication & authorization.
• Loaded the Test Data into the Databases to prepare for the execution of Test Cases.
• Participated in the preparation of Test Environment and Test bed for the execution of Test Cases.
• Verified the input XML and the output XML for Data Transmission.
• Web performance tests and load tests in Visual Studio 2008 Ultimate plus ran tests in NUnit.
• Involved in the executing and retrieving the data for SQL Queries.
• Involved in Database testing by writing & executing SQL&PLSQL queries by using SQL to validate that data is being populated in an appropriate tables & manually comparing the results with front-end values.
• Performed Automation testing by using Quick Test Professional.
• Performed Data Driven Tests to validate the same scenario with different test data using Quick Test Professional.
• Extensively used different types of Check points (Standard checkpoints, Table checkpoints, Database checkpoints) using Quick Test Professional
• Created Output values, VB scripts, recoding, enhancing, and debugging the test case using Quick Test Professional to verify application functional behavior.
• Involved in designing and development of Keyword driven Framework for Test Automation using Quick Test Professional
• Responsible for Data driven testing using Quick Test Professional, participated in modular framework and written functions using descriptive programming in Quick Test Professional.
• Involved in creating the Traceability matrix based on Functional requirement in each module.
• Analyze all Report Bugs for continuous process improvement and keep tracking on the SDLC critical path and Responsible for reporting bugs through the Quality Center and verified known bugs against new builds.
• Transferred the Test Cases into the Quality Center from Excel by formatting them in the required format.
• Used Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Assigned those bugs to Programmer by using “Quality Center” a bug tracking.
• Prepared and Presented weekly and monthly QA Defect and Status Reports to the different Stake holders of the project using Quality Center. Maintained bug lists for critical issues using Quality Center.
• Generated enhanced graphs and reports with Quality center.
• Performed the web testing of the application for browser dependency.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: QTP, Quality Center Connection, Quality Center Connection, Oracle 8i, Java, HTML, JavaScript, Servlets, SQL, PLSQL, Windows 98/NT, UNIX Shell Scripts, MS-Office 2000.

Confidential, Chicago, IL

QA Engineer

Responsibilities:

• Involved in the analysis of business requirements, system specifications and wrote test plans, test cases for the sanity, GUI, functional, security, database and integration testing.
• Interacted with Business Manager, Development Manager and QA Manager to provide them update QA testing efforts on daily/weekly basis.
• Developed and revised manual system integration tests
• Participated in the creation and execution of automated test cases using Visual Studio 2010.
• Conducted peer reviews for high-level test scenarios, test plan and test cases.
• Executed system integration test and logged the deviation from the expected results.
• High Level Test Plans were written by incorporating User Profiles, Configurations, Environments, Risks, Test Scenarios, Schedules and Analysis and Presentation of Results
• Created Test Steps to do Functional and Data Driven Testing on the Web Services.
• Performed Web Services testing and Validated XML request/response data using SOAP UI.
• Monitored and planned test sets and test scripts using Quality Center.
• Participated and coordinated E2E (End to End Test) for identifying the critical scenarios of application and provide the testing assets and Input for join E2E effort.
• Tracked issues using Quality Center.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Regular interaction with developers to report various problems and issues.
• Organized and attended open defect meetings with developers and QA leads.
• Documented defects in Quality Centre and kept track of trailing history and test execution result analysis.
• Retested all the problem reports and system enhancements requests and documented.
• Participated in various meetings for discussed Enhancement and Modification Requests.

Environment: Microsoft Windows XP, Visual Studio, UNIX, Java, J2EE, AS 400, JDA, Oracle 10 G, Quality Center, QTP, SOAP UI.

Confidential, Boston, MA

QA Tester

Responsibilities:

• Analyzed Business, System Requirements and developed Test Scripts.
• Developed test cases for Functionality and Stress Testing of the entire product and analyzed the test results with the Customers. Used the features such as performance monitors, runtime checks checking for the Disaster Recovery Exercise.
• Verify the uploading of requirements and test cases to Quality Center and ensure that the appropriate modifications are enacted based on the requirements change requests
• Used Quality Center to track, analyze and document defects.
• Created performance testing requirements on Disaster Recovery by scaling down the transaction volume for the certification environment based on the production expected usage trends.
• Assisted Team Leader in Planning, coordinating and monitoring project levels of performance and activities to ensure project deadlines were met
• Performed Unit testing, Integration testing, System testing, Smoke testing, and Regression testing using QTP.
• Wrote and executed SQL statements to retrieve data from backend.
• Defect identification, defect analysis and defect tracking and monitoring the defect status right from open to close
• Effectively handled the defect management process and assigned severity and priorities to defects
• Assisted Users and Business Analysts in completing User Acceptance Test (UAT)
• Actively participated in preparing the Test Summary Report (TSR)

Environment: QTP 9.5, Windows 2000/XP, Java, J2EE,SQL Server, Web Sphere, Web logic, QC 9.2, Internet Explorer 7