SUMMARY:

• Over 16+ years of QA experience in all phases of Software Development/Testing Life Cycle, defect management requirements gathering, test planning, scheduling, testing, management, and reporting.
• Adept at using manual testing for integration, user acceptance, positive and negative, functionality, black box and regression of applications and products. Also performed Web - based testing (.NET environment)
• Excellent knowledge and working experience in Test Plan review and execution, development of test cases and test scripts based on the User requirements/specification documents and in Defect Management and Reporting.
• Worked with developers, business analysts, and user representatives in application design and document reviews.

TECHNICAL SKILLS:

Mercury Test Suite: Quality Center 9.0, Test Director 8.0, Win Runner 7.0

Defect Tracking Tools: DevTrack, PVCS Tracker, FogBugz, MANTIS, JIRA, JAMA

WORK EXPERIENCE:

Confidential, Alpharetta, GA

Software QA Analyst

Responsibilities:

• Maintained compliance with Client's s policies, procedures and methodologies for product quality and solution validation
• Effectively wrote and executed test plans, test scripts, defects, scrub reports and test reports on assigned projects and tasks
• Provided support and testing for Confidential , knowledge of Collis Test Tool & EMV (Euro Pay MasterCard Visa)
• Performed manual testing and solution validation as required by the assigned project or task Proven ability to run tests with XML inputs and read XML outputs
• Proven ability to read log files at an application and OS layer levels
• Effectively applied critical thinking and troubleshooting skills to efficiently identify the cause and effect of software and/or hardware related issues
• Worked closely with development, system engineers, tier teams, off shore QA team(s), off shore development team(s) and customers where applicable
• Working knowledge and good understanding of the Windows Operating System 32 and 64 bit environment, where as it pertains to communicating to peripheral devices and using network / simulator tools for testing peripheral devices (i.e., POS Pin pad terminals).

Video Analyst

Confidential, Atlanta, GA

Responsibilities:

• Inspected, maintained and administered On Demand content, (movies, Confidential, advertisements and the like), the associated database and the content automation systems for Cox Video product
• Working as part of a team, implemented and maintained the menu structure for On Demand, fitted new content into the structure, inspects content, and ensures that content is both fully functional and properly categorized
• Maintained content catchers and oversaw the timely distribution of both menu structures and content out to the individual Cox systems
• Furthermore, was called upon to manage space in the content library, to run and distribute reports on the performance of content and, similarly, reports regarding the On Demand system itself
• Additionally, the duties and responsibilities of this position include, but are not limited to the following:

Confidential, Alpharetta, GA

POS UAT Tester (QA)

Responsibilities:

• Performed user acceptance testing for all projects and code going into or changing in the POS systems
• Responsible for projects and requirements, ensuring Area Leads approve of the test cases.
• Performed UAT and managing assigned projects through implementation
• Worked closely with IT and the Operations team to ensure that the code and functionality meets the requirements and user needs
• Executed test scripts and logged any discrepancies in Quality Center
• Worked closely with IT to ensure timely resolution of defects and tracks all defects pre and post release
• Additional responsibilities included working with the Operations and Strategy teams to ensure prioritization of and changes to a project or enhancement during the UAT process

Confidential, Roswell, GA

Sr QA Engineer

Responsibilities:

• Determine test strategies, plans & test cases to thoroughly evaluate software quality using requirements definitions/specifications, communications and research
• Able & motivated to independently take charge of assigned test projects and drive them through to completion
• Work as a team with other Quality Assurance Engineers (onsite, remote and offshore)
• Contribute to an ongoing process of improving test efficiency & accuracy through use of better processes, tools, ideas, and infrastructure improvements
• Work closely & professionally with development engineers to troubleshoot and resolve quality issues
• Strong familiarity with SQL, HTML, XML and Java
• Highly technical - strong knowledge of Windows, Linux/UNIX, TCP/IP
• Experience with enterprise test management & defect tracking tools (Test link & JIRA a plus)
• Superb analytical skills, excellent communication, strong team ethic, and attention to details
• Ability to schedule tasks and develop timeframes for deliverables
• Customer focus and a passion for building great products
• Responsible for testing all transcoding and delivery system components for DG’s broadcast advertisement, syndicated TV, Shortform, and news services through digital media distribution and management solutions
• Created test plans, cases, scenarios/scripts in Test Link which is a test management tool
• Queried database using SQL statements to verify test results by checking logs and querying backend systems via Sybase Central Database Management system
• Created orders in Order Entry System (OES) to be delivered to appropriate client destinations
• Updated variant types in Database Management System (DMS)
• Ingested media files for delivery via ftp, satellite, and internet
• Experience in video, broadcast and/or advertising industry
• Experience with video engineering applications (FlipFactory, Rhozet, etc.)
• Working knowledge with SOAP/REST and testing SOA applications

Confidential, Dunwoody, GA

QA Analyst

Responsibilities:

• Create test plans, cases, scenarios/scripts, in compliance with defined QA standards and methodologies using Mercury Quality Center.
• Documented defects in Mercury’s Quality Center 9.0
• Performs data entry, analysis and management using Test Director/Quality Center software
• Demonstrated the ability to lead the test responsibilities for a given project
• Performed tests on digital set-top boxes (Cisco/Motorola) for Video On Demand (VOD) and digital video streaming on Third Generation (3G) wireless networks to verify upgrades and download transmission speeds and to increase the rate of information transfer known as “spectral efficiency”
• Verified test results by checking logs and querying backend systems via DNCS ( Digital Network Control System) and Seachange Back office
• Execute manual test cases and scripts for the products under development using Quality Center tools
• Lead the efforts in creating test reports to be distributed with each QA product release
• Assist in developing and executing testing suites that may be used for establishing application performance baselines and ongoing comparison against established baselines
• Works with Lab Engineers to test and verify the quality of Digital Video applications, both from a hardware and software test perspective
• Stay updated on current industry trends and technology by comparative analysis of competitive products and continued education