SUMMARY:

• Over 18 years of experience in IT with importance on Software QA and AGILE w/ SCRUM.
• Experience in Web & Client / Server application, Internet, Intranet, ETL and Databases. Extensive experience with .Net Technologies.
• Conversant with all phases of Project Life Cycle including Requirement gathering, Analysis, Design, Development, Implementation, Testing, Software quality standards and configuration management and change management and Quality procedures.
• Experienced in developing Test Plans, Test - Case Designs, and Test Scripting based on User Needs, specifications and Systems Needs documents.
• Capability to apply wide technical and practical skills to manage and execute white-box and black box tests and to evaluate needs for software designing, development, and validations.
• Assign and schedule QA Analyst tasks and operational duties, working with onshore/offshore resources.
• Expertise in tracking record of independent work as well as a team player on projects and initiatives.
• Well Versed with UI testing, System testing, Integration testing, Functional Testing, Regression Testing.
• Expertise in Functional, Compatibility and Cross-compatibility testing.
• Good experience in understanding of testing methods, tools, and software testing best practices and business requirements. Ability to perform effectively and efficiently in team and individually.
• Ability to prioritize along critical path and meet project milestones and deliverable dates.
• Strong understanding of SQL Server database and constructing/ executing SQL queries.
• Ability to communicate technical issues or project details with QA Team and Development Team.
• Ability to work independently and act as a mentor to the quality assurance team members.
• Executed automated test scripts and interpreted test results.
• Lead the test effort for assigned projects/applications.
• Develop and maintain thorough knowledge and understanding of products, both from a business perspective as well as a technical perspective.
• Develop and maintain thorough knowledge of business processes. Report and document issues discovered in testing, and follow up for resolution.
• Manage multiple concurrent project priorities and Interact with the client, users, and other team members.
• Lead the QA efforts related to the assigned project and prepare release notices for daily/weekly build content.
• Drive testing efforts of multiple projects simultaneously work with QA, Development, and end user personnel to identify & resolve issues. Experience in WEB accessibility testing using Fire Eyes, WAVE and WAT tools for FF/Chrome/IE

TECHNICAL SKILLS:

Tools: Mercury Quality Center 8.2/9.2, Bugzilla, Test Director 5/6/7.2/7.6, Mercury Quality Center 8.2, Quick Test Pro 8.2, Win Runner 6.x/7.6, Rational Suite7.1/2001, Quick test professional, Rational Clear Quest, Lotus Notes, Microsoft Office Suite (Outlook, Excel, Word, Access, Test Director, VSS. ITKO Lisa Suite. Visual InterDev 6.0, Visual Source Safe, Crystal Reports 8.0, Data Designers, Active Directory, LDAP, LDAP Browser, Test tracker, Bugzilla, Serene, Team track, Rally, TDP, Test link, Page filler, Viper, CST, Control- M, Web services, Mainframes. Jenkins, Postman.

Language: ASP, Java, J2EE, JSP, Java Script, VB Script, XML, XSL, XSLT, XPath, AJAX, HTML, DHTML, CSS, DTD, IIS, Lotus Notes

RDBMS: MS SQL Server 2000/2005/7.0/6.5, ORACLE 7.3/8.0, MS Access 2000

Programming & GUI: C, C++, Visual Basic 6.0/5.0, TSQL, PL/SQL, Java

OS: Windows NT/XP/2000/ 98/95, UNIX, MS DOS

.NET technologies: .Net 2.0/3.0/3.5, MS Visual Studio .NET 2003/2005/2008, ADO .NET, ASP.NET, VB.Net, C#. Net, Win forms, Web Services, ASP.Net AJAX, Telerik Rad Controls, Lime Light Server, Telerik Reporting, Team Foundation Server

PROFESSIONAL EXPERIENCE:

Confidential, El Segundo, CA

Test Delivery Lead

Responsibilities:

• Created test strategy, Test plans and Test cases for Response design testing
• Involved in Responsive Web design testing using Breakpoints
• Created project schedules and involved in writing high-level business requirements into test scenarios.
• Involved in creating SQA user stories, tasks, updating hours using target process tool for agile projects.
• Identified priorities and the appropriate resource allocation. Identified scenarios for Automation.
• Involved in JAD Sessions, SAS Review meetings, HLD review meetings and State Doc Review meetings.
• Worked on mobile applications projects using Android, Black berry, iPhone and iPad devices.
• Used log files in software testing and analyzing log files to check defects in the system.
• Validated xml generated output and compare the output with an expected result.
• Conducted root cause analysis meetings and identified the impact on the application.
• Work with offshore to understand their issues/defects so that onsite team can provide needed support.
• Monitor milestones, review deliverables, and provided status on daily bases to onsite manager.
• Created and executed functional, regression and end-to-end system test cases. Involved in UI testing.
• Created Daily Testing Status Reports, weekly Status Reports for QA Management.
• Involved in XML and Web service testing using PGWS.
• Track and report progress of test execution, document and coordinate the detailed execution plan for all cycles to support testing.
• Involved in testing Content Management System (CMS) testing. Updated XML files in ATG.
• Updating and checking IN/OUT XML files using Tortoise SVN. Involved in End-to-End testing using STMS.
• Manage Defect Triage Meetings, prioritizing and assigning defects, track defect analysis and resolution status, report on resolution progress against key business objectives.
• Meet weekly with team members to verify goals, responsibility, and understanding of assigned projects.
• Demonstrated knowledge of QA test processes including test planning, development, execution, and results reporting for multiple projects.
• Testing Push Notifications USING Rest client web services to make sure that Vindicia transactions and dotcom are in synced to same status.
• Involved in API testing. Testing SOAP IDS for all transactions: Create Order, Cancel order, emails notifications, Push notifications and entitlements
• Involved in testing Vindicia Portal Validations, which is third party vendor who manages Order management system.
• Executed queries in SQL to make sure that right status are updated for all the transactions.
• Involved in responsive testing and supported testing IOS /Android/Windows devices.
• Involved in Sales Force testing. Like Retrieving accounts and refreshing accounts and running tests for call center application similar to dotcom
• Performed System Integration testing to verify the interaction between the Siebel system and the dotcom application system. This essentially involved triggering a request for the response items stored in the dotcom system and verifying the resulting response items displayed in the ‘Find Response’ interface screen of the Siebel system.
• Performed System testing of Siebel Call Center application by verifying the column mappings from the source table to the interface table and from the interface table to the Siebel base table.
• Worked with Affinity products such as Xbox, Sony, Roku, Chrome cast, Apple TV
• Involved in testing CATO Accessibility using different tools for Chrome, FF, IE browsers
• Involved in writing Automation scripts using Eclipse editor, Java and Selenium for the NFL application. Running the same scripts for regression testing before deployments in tests.

Environment: Quality Center 9.0, Reflection, PGWS, J2EE, JAVA, EJB, HTML, Web Logic, Web services, SQL, PL/SQL, UNIX, STMS, Visio, ATG, SnagIt 9, IE 6.0/7.0/8.0, Mozilla Firefox, Firebug, Google Chrome, Safari Tortoise SVN, TOAD, Oracle, and Windows NT, ITKO Lisa Suite, Vindicia, Siebel 7.0 and Siebel 8.0, Technical Development platform(TDP), Eclipse, Selenium, Jenkins, Postman, NVDA recorder, Fire Eyes II, WCAG Contrast checker, WAVE, WAT tools.

Confidential, Costa Mesa, CA

QA Lead

Responsibilities:

• Reviewed development test plans, test cases and results, as needed using Test LINK tool.
• Used Serene Team track for defect tracking and tickets tracking.
• Worked in agile environment and used Rally for tracking user stories.
• Worked with offshore team (UK Nottingham team) to provide testing instruction.
• Ran jobs in control - M based on the projects and performed configuration management tasks.
• Involved in creating test data for third party vendors projects and maintained test data within the team.
• Written and executed several complex SQL queries to verify data, tested Views, Stored Procedures.
• Documented the HOW TO documents in the Share point site for all projects and for all specific testing requirements based on the BRD’s.
• Involved in Browser certification, BC testing and Baseline testing before the stage launch and Production launch.
• Involved in Compliance testing decrypted values using DE tool, RSA Encrypted tool.
• Involved in UI testing, Sanity testing, Functional testing, Integration testing, End to End testing, System Testing and Regression Testing and Mobile testing iOS and Android devices
• Worked in a fast faced daily releases, biweekly releases, and Performed On calls duties on the assigned dates.
• Created required test data for validation using page filler tool for different Site versions.
• Provided quality assurance estimates for resource and project planning purposes.
• Lead Accelerated tickets, Production Support tickets, Work orders and Projects.
• Developed and executed automation scripts using Viper tool and deployed in Kiosk Environment
• Prepared EOD of status report for UK Costa Mesa team using Serene Tool on a daily ticket status based.
• Generated Project report status from Test link based on the projects.

Environment: ASP. Net, C#, Visual Basic .Net, SQL Server 2008, Visual Studio .Net, Java, Script, CSS, HTML, Windows XP, Serene, Team track, Rally, Test link, Page filler, Viper, CST, Control- M, Web services, Mainframes.

Confidential, El Segundo, CA

Test Delivery Lead

Responsibilities:

• Created test strategy, Test plans and Test cases.
• Created project schedules and involved in writing high-level business requirements into test scenarios.
• Involved in creating SQA user stories, tasks, updating hours using target process tool for agile projects.
• Identified priorities and the appropriate resource allocation. Identified scenarios for Automation.
• Involved in JAD Sessions, SAS Review meetings, HLD review meetings and State Doc Review meetings.
• Worked on mobile applications projects using Android, Black berry, iPhone and iPad devices.

Environment: Quality Center 9.0, Reflection, PGWS, J2EE, JAVA, EJB, HTML, Web Logic, Web services, SQL, PL/SQL, UNIX, STMS, Visio, ATG, SnagIt 9, IE 6.0/7.0/8.0, Mozilla Firefox, Firebug, Google Chrome, Safari Tortoise SVN, TOAD, Oracle, and Windows NT, ITKO Lisa Suite.

Confidential, Santa Ana, CA

Sr. QA Engineer

Responsibilities:

• Responsible for coordinating the overall testing efforts for multiple concurrent projects.
• Actively participated in project team meetings to gain an in-depth understanding of the application
• Interpreted requirements and use case documents was able to coordinate and participate in the creation and execution of test cases.
• Responsible for developing test plans, cases, scripts based upon business requirements and processes, in line with defined workflows, business requirements, functional requirements, and use cases.
• Created Daily Testing Status Reports, weekly Status Reports for QA Management and interact with the other QA analysts, BA's, Vendors, and clients.

Environment: ASP. Net, C#, Visual Basic .Net, SQL Server 2005, Visual Studio .Net, Java Script, CSS, HTML, Windows XP.Quality Center, Web services.

Confidential, Rancho Cucamonga, CA

SR QA Engineer

Responsibilities:

• Participated in the process of requirements gathering and provided input to the team from the QA perspective.
• Reviewed business and functional requirements, provided approval, and signed off on it.
• Created system test plan and test cases, validated against the business requirements, and reviewed the same with the business partners.
• Developed Test scenarios and Test cases in Excel and extracted to Quality Center.
• Responsible for managing the test schedules and periodic deliverables.
• Performed positive, negative, regression, system & UAT testing.
• Written and executed several complex SQL queries to verify data, tested Views, Stored Procedures, Triggers and Concurrency.
• Involved in UI testing, Sanity testing, Functional testing, Integration testing, End to End testing, System Testing and Regression Testing.

Environment: Visual Studio.Net 2008, Enterprise Library 4.0, ASP. Net 3.0, VB.Net, C#, Classic ASP.Net AJAX, Telerik Rad Controls, Lime Light Server, Java Script, CSS, SQL Server 2008, Windows 2003, IIS 8.0, Team Foundation Server. Quality Center, Web services.

Confidential, Arbonne, Irvine, CA

Sr. QA Analyst

Responsibilities:

• Performed UI testing, functional, Integration testing, Regression Testing and generated bug reports.
• Created Test Cases and Scenarios from the system requirements specifications (SRS).
• Proper analysis of product, defect tracking and bug fixing.
• Database Testing using SQL Queries.

Environment: Visual Studio.Net 2005, Web services, ASP. Net 3.0, VB.Net, C#, ADO. Net, Classic ASP, XML, XSL, VB Script, Java Script, CSS, SQL Server 2005, Windows 2003, IIS 6.0, Test tracker.

Confidential, Cypress, CA

Sr. QA tester

Responsibilities:

• Participated in implementing test-plans and test cases built on high-leveled and detailed design.
• Broadly done manual testing, constraints verification testing, and the functional testing and UI testing
• Involved in the Test Case walkthroughs, assessment meetings.
• Cooperated and performed with development group to resolve the difficulties came across in a test execution. Involved in audit meetings and got an initiative to reach QA testing goals.
• Contributed in regular status meetings to state any bugs, problems and risks.

Environment: Visual Studio.Net 2005, ASP. Net 3.0, VB.Net, C#, ADO. Net, ASP, XML, XSL, VB Script, Java Script, CSS, SQL Server 2005, Windows 2003, IIS 6.0.

Confidential, Fremont, CA

QA Analyst

Responsibilities:

• Involved in Functional testing and Regression Using Rational Robot and Rational Test Manager
• Involved in the development of Test cases and Test scripts to automate the Testing process using Rational Robot.
• Preparation of test data for the negative and positive test cases.
• Experience in creating test data using system design specifications, use cases and business life cycle. Performed navigational testing, tested broken links.
• Experience in creating test scripts using Use cases and Business requirements.
• Rational Clear Quest is used for reporting the bugs and writing the test plans.
• Generated the detailed reports of the Bugs, Pass-Fail report, Comparison Chart.

Environment: Java, J2EE, Web sphere OS/390, PL/SQL, Rational Clear Quest, IE and Netscape.

Confidential, Westlake Village, CA

ETL Developer

Responsibilities:

• Involved in extracting the data from Oracle to SQL Server so that user accesses the data using the link tables through Ms-Access.
• Designed tables as per as the business requirements. Generated SQL scripts to create tables.
• Created DTs packages to Extract Tables from Production dB (Oracle) used Transformations for validations and Loading (ETL) the data in to SQL server 2000.
• Worked on Mappings, Transformations and validating the required fields according to the client Requirement.
• Mapped and Written ActiveX scripts for each transformation from source table to Destination table depending upon the data conversion.
• Worked on debugging the scripts and fixed the errors. Written VB scripts to Conversions of data types.
• Created DTs packages to extract Text files from remote server. Downloading all the text files using DTs package and validating the text files for delimiter. Scheduled the jobs to run on monthly basis.

Environment: Visual Basic 6.0, VB Script, JD Edwards, SQL Server 2000, Oracle, PL/SQL, JD Edwards, Lotus Notes, MS Access, Windows 2000, IIS 5.0.

Confidential

Software Programmer

Responsibilities:

• Involved in system design, Development, Maintenance.
• Documenting requirement specifications. Involved in database design, creating tables, writing stored procedures. Designed and developed user interfaces.
• Developed application for Order processing System, Rentals application, Personal Information System.
• Developed specialized packages for Human Resource Management, Stores Management System, Transportation Optimization Package, Billing Information System, and Advocate Package System.
• Developed front-end interface for Quotations, Invoice and Transaction Report Modules.
• Created reports for sales, marketing, management departments using Crystal Reports.

Environment: Visual Basic 5.0/6.0, Oracle 7.3, SQL Server 6.5 MS Access, HTML, ASP 2.0,ADO, Java Script, VB Script, DHTML, CSS, COM, XML, IIS, Windows NT.