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Quality Manager Resume

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Brewster New, YorK

PROFESSIONAL EXPERIENCE:

Confidential

Quality Manager

Responsibilities:
  • Restructured the Quality Management System in two months in preparation of their ISO - 9001 surveillance audit, by consolidating procedures and forms, restructured the Management Review and Internal Audit functions, resulting in an audit without nonconformance findings.
  • Performing transition activities for ISO-9001:2015 certification
  • Established customer feedback, data analysis and supplier evaluation processes.

Confidential

Quality Assurance Lead

Responsibilities:
  • Managed a staff of up to 9 Quality Inspectors performed optical dimensional, visual and cosmetic inspections in accordance with J-STD-001 (class 3) and IPC-A-610 standards.

Confidential

QA Manager

Responsibilities:
  • Managed direct report staff of two Quality Engineers. nine Mechanical Inspectors and three CMM Operators.
  • Reorganized the corporate calibration system to ensure positive recall and control of customer supplied gages.
  • Implemented cross-functional training for all department staff members.
  • Recruit, select, train, coach, reward and discipline direct reports in accordance with company policies.
  • Liaise with customers and ensure the execution of corrective action and compliance with customer specifications.
  • Managed First Article Inspections assigned to Quality Engineers.
  • Led the MRB function between Quality, Production Director and CNC machinists.
  • Performed reviews of production documents for GMP compliance and completeness/correctness.

Confidential

QA/QC Analyst

Responsibilities:
  • Performed internal audits of contractor invoices for construction projects to determine compliance with contract requirements and internal procedures. Reported assessment findings to construction Project Teams.
  • Conducted internal audits of various projects to establish opportunities for improvement for the Change order process
  • Lead role in support of the project document migration to SharePoint for the QA/QC department.

Confidential

Quality Control Manager

Responsibilities:
  • Created and implemented their ISO-9001:2000 compliant Quality Management System in their US and China facilities.
  • Instituted the Supplier Certification program using inspection checklist based on MIL-STD-105E for Chinese and S. Korean suppliers. Established product, test and packaging standards.
  • Reduced rejection cycle time by 80 % by implementing a Quality Review Board, restructuring the Non-Conforming Product process and designing an MS Access database incorporating MS Outlook for e-mail notifications and escalations.
  • Established inspection standards for use by domestic inspectors and Asian suppliers.
  • Managed a direct report staff of one Supervisor and four Inspectors.
  • Monitored supplier performance and established supplier rating system with Purchasing department.

Confidential, Brewster, New York

Quality Assurance Manager/ISO-9000 Management Representative/ISO-9000 Lead Auditor

Responsibilities:
  • Managed QC department responsible for inspection, calibration, internal and supplier audits, and inventory control.
  • Implemented QSI International software package for the management of instrument calibration, NCR, Corrective Action, Internal Audit etc.
  • Instituted ultrasonic non-destructive testing of bonded assemblies for bond integrity. This was an alternative method than customer request, yielding an $85,000 savings.
  • Implemented SPC for process tracking of key elemental impurities.
  • Managed a direct report staff of six Inspectors.
  • Managed the Material Review Board function to determine disposition non-conforming product.
  • Performed analysis on customer returned product to determine disposition.

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