SUMMARY:

• Over 7+ years of experience as a Software QA Analyst and involved in all phases of software development life cycle, which includes system study, analysis, design, development, testing, implementation .
• Experience in Manual and Automation Software Testing, Test methodologies, preparation of test data, preparation and execution of regression test scripts, preparation of weekly status report
• Analyze the requirements from Use Cases and create test scenarios .
• Experience in Use of HP Suite of Automated Testing Tools - QTP, Quality Center, Test Director, Rational Clearquest in Web - Based and Client - Server Environments .
• Wrote the scripts for manually created test cases via QTP for automation purpose
• Experience in preparation of Test Strategy, Test plan, Test Scenarios, Test Cases, Test Scripts .
• Technically resourceful in different types of testing such as Functional, Positive, Negative, Regression, Integration, Black box, System testing, User Acceptance, End - to - End Testing .
• Working knowledge of SQL queries to select, view, update, insert and delete data in Oracle and SQL server database .
• Extensive use of Quality Center, Test Director for maintaining Requirements, Test Cases, error tracking and bug reporting purpose.
• Participated on continuous quality assurance process improvement efforts.
• Strong analytical and problem solving skills.
• Strong Knowledge of Wire Transfer, ACH processing, Settlement process flows.
• Strong communication skills; written, verbal and presentation - ability to listen, understand, and express complex concepts and ideas accurately and effectively.
• Self-directed, self-motivated, and well organized, a proactive, flexible work ethic, a passion for technology, a committed and team-oriented attitude.
• Good at prioritizing along critical path and meeting project milestones and deliverable dates.
• Possess teaming skills including effective participation in accomplishing team goals, encourages learning from one another, and creates group cohesion, works effectively with other work groups.
• Experience working with offshore teams.

TECHNICAL SKILLS:

Operating systems: MS Windows

Databases: RDBMS SQL Server, Oracle, MS Access

Modeling Tools: MS Visio, Rational Rose, Enterprise architect

Languages: PL/SQL,SQL, VB ScriptRequirements Management Tools: ALM, QC, Google Docs

Testing tools: Quality Center, QTP, Test Director

Software: MS Office Suite (Word, Excel, Access, PowerPoint & Outlook, Word Perfect ), Adobe Acrobat

PROFESSIONAL EXPERIENCE:

Confidential, NC

Systems QA Analyst

Responsibilities:

• Worked extensively on documenting all phases of the Quality Assurance process
• Extensive use of HP ALM (requirements gathering, test plan, test strategies, test lab and defect modules)
• Plan, design and review test specifications, while ensuring full testing coverage based on functional specifications and requirements documents.
• Work with development and product management teams to understand the product functionality
• Take complete ownership of the reporting application and be the primary contributor to test execution for the application
• Design and develop test plans to ensure effective coverage of all use cases
• Diagnose problems and report bugs and enhancements
• Document and report on application defects while providing specific reproducible examples
• Drive improvements to bug reporting, enforce defect SLAs, build better tools and tests and drive testing efforts
• Collaborate with designers and engineers to develop test plans and perform pre-launch QA of new features
• Identified created and maintained test cases that would be added to the current regression test suite, upcoming test cycles and future code drop testing
• Participated in SIT/UAT and interacted with Business Users to address their questions/clarifications
• Provided the status reports to stake holders and test manager for the testing progress and timelines during different phases of the project.

Environment: MS Visio, Windows7/2000/XP, SQL, ALM 12, Share Point, TFS

Software Quality Analyst

Responsibilities:

• Worked as Subject Matter Expert for ACH payments
• Served as lead QA for various testing cycles
• Hosted Defect Triage Calls with LOB and Vendor/Developers
• Extensive use of HP ALM (requirements gathering, test plan, test strategies, test lab and defect modules)
• Streamlined QA processes to increase efficiency all across the teams involved for testing the applications and conducted test status meetings as needed
• Verified that all testing deliverables are in the appropriate document repositories.
• Involved in documenting the updated processes for Wire Transfer, ACH processing, Settlement process flows.
• Worked on creating Test Plan and review scripts written by other testers.
• As a Lead and SME worked on providing directions and guidance for new test strategies to newly joined team members
• Worked with off shore resources for making sure testing cycle times lines are met effectively and efficiently without any road blocks
• Participated in Performance and End-to-End testing with geographically dispersed team members (XML validations for FBT data)
• Lead all testing efforts for FBT and SEPA Regulatory Changes (Creation, preparation and conduct of quality assurance reviews; develop, maintain and execute test artifacts like test plan and test scripts). Ensured the total quality effort is successful during all phases of testing throughout the Project lifecycle.
• Assisted newly onboard offshore QA analyst and other team members about current testing cycles and upcoming changes and testing processes
• Extensively worked on Mobile Testing - ACH Payments
• Worked extensively on documenting all phases of the Quality Assurance process
• Identified and maintained test cases that would be added to the current regression test suite, upcoming test cycles and future code drop testing
• Attended daily project scrum meetings about testing deliverables and any issues that may hinder in meeting the testing deadlines.
• Worked on multiple projects at simultaneously and delivered high quality results within project timelines

Environment: MS Visio, Windows2000/XP, Rational Requisite Pro, Rational Rose, SQL, MS, Project, SharePoint, QC, 10, Jira, ALM, Share Point

QA Analyst/BA

Responsibilities:

• Involved in implementation of Agile SDLC methodology.
• Acted as primary liaison between technical and business groups to identify scope incidents and their impacts including establishing and maintaining coordination across the businesses, IT and technology teams.
• Conducted the project planning meetings starting through the early stages of application development process till go live of the project. Ensured that the requirements and user acceptance test strategies are thoroughly and completely represented.
• Followed Agile (Scrum) methodology of SDLC to strategize the implementation of agile effort in different iterations and phases of the Software Development Life Cycle as per the priorities in testing strategy
• Interacted with the end clients to assess needs, identify key challenges and define scope and deliverables in terms of testing the application
• Responsible for generating Test Scripts according to the Business Specification using UFT 12.53
• Executed automation scripts extensively with multiple browsers
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Created Specifications, workflows and other documentation as required for Project Analysis, Planning and Design required for testing strategies
• Ensured that the process of business requirement definition and development of user acceptance strategy is high quality, documented, and consistent with company standards of internal controls and audit ability.
• Responsible for documenting and escalating all open issues that are critical to the business mission and using those requirements to design application software.
• Involved in Designing and Mapping of ETL (Extract, Transform & Load).
• Lead efforts to size and estimate Analysis and UAT phases of the project, and for documenting the
• Change Requests in Change Management Life Cycle.
• Performed Data Validations by executing SQL queries, stored procedures and front end testing to ensure data lineage and coding standards.
• Documented business workflow textually as well as in UML diagrams according to agile for the users review.
• Participated in System testing, User Acceptance Testing (UAT) and used Test Director for defects tracking and reporting.
• Conducted JAD sessions to allow different stakeholders to communicate their perspective team members with each other resolve any issues and come to an agreement quickly.
• Designed and Documented Test procedures and Test cases for User Acceptance Testing,
• Functional and Integration testing coordinated the tests with the QA team to verify implementation of new features and enhancements.
• Documented the Errors using Quality Center and tracked them to completion by communicating and coordinating with the development as well as the support group.
• Responsible for all Layout and Testing documents.
• Pre and Post-Production release support during application deployment and product launch
• Created the detailed test cases from the business requirements documents.
• Automate test cases with the use of QTP
• Used SQL to perform back-end testing to validate data stored in the database.
• Created and added tables to the Oracle database when required using SQL statements.
• Conducted Functional, Integration Testing and System Testing using Quick Test Pro for different modules of application.
• Performed Data Driven Testing using parameterization in QTP.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Defect tracking and bug reporting using Quality Center

Environment: Windows, Agile, QTP, Quality Center, SQL, MS-Office Suite, MS Projects, Oracle, Web browsers (IE, FF, Chrome, Safari)

QA Analyst

Responsibilities:

• Developed and Documented Test strategy, scenarios and Test cases, test plan in accordance with the Business Requirements Documents.
• Raised and Track the defects in QC/ ALM 11.0, using appropriate snap shots, and log the defect using iPhone configurability for iOS, used Catalog for Androids and snip tools, and fire bug for .com
• Strongly participated in Agile, sprint planning and walkthrough meetings.
• Worked closely with the developer, BA, scrum master and product owner for testing of mobile web and apps.
• Used HP Quality Center/ALM 11.0 for execution, tracking and reporting for Internal High Level access and also to create reports and update bug status
• Involved for data driven testing and did log in validations using QTP VB script.
• Worked on Web sphere e-commerce platform.
• Found and Reported critical defects, logged the defects that are iPhone and Android specific.
• Involved in web Browser Compatibility testing such as IE, Fire Fox, Safari and Google Chrome.
• Participated in Walk through, Requirement review and Defect report meetings periodically.
• Analyzed Results with Business Analysts.
• Involved in the User Acceptance testing (UAT) to check the reliability for end user.
• Involved in defect reposting, defect verification and closing.

Environment: Windows/Unix, Rational Rose, MS Visio, MS Project, MSOffice, OOP with HTML, SQL, QC, Share Point, MS Outlook

QA Analyst

Responsibilities:

• Involved in the development of the test plans and wrote test cases
• Identified Use Cases from the requirements and wrote Use Case Specifications.
• Extensively performed manual testing on the application.
• Performed Functiona l, Positive, Negative, Integration, Black box, Volume, Load, Performance, System, User acceptance, End-to-End Testing .
• Generated automation scripts using QTP for Regression Testing.
• Created Database, Text & Bitmap check points, inserted synchronization points for timing issues with QTP
• Maintained Test Matrix to keep track of the project’s status.
• Tracked and documented defects using Quality Center .
• Worked in collaboration with other analysts, developers, business users to ensure the quality and reliability of the application.
• Responded to inquiries from users and technical support regarding functions and operations of software programs.
• Analyzed requirements on daily basis and provided comments and questions to improve the requirements.
• Attended daily meeting with developers to clarify requirement to write test cases.
• Provided weekly status report to test manager.
• Created SQL queries to verify Business Rule.
• Used Confidential Test manager for creating test cases, requirements management and for defect tracking.

Environment: Windows server, SQL, UNIX, Oracle, Quality Center, QuickTest Pro, LoadRunner, Netscape and Internet Explorer browsers.