SUMMARY:

• Around 10 years of experience as Project lead Quality assurance / Business Analyst/ Website Quality Analyst / QA Tester/Mobile Application Tester/UAT Tester and including diversified experience in manual and automation of Web,Client - server and Mobile applications on Windows NT/2000/XP/Windows 10 environment to troubleshoot systems, user acceptance, positive and negative, Integration,functionality and regression.
• Experience in following SDLC like Agile, Waterfall, and SCRUM methodology in the projects
• Have experience working with web-server protocols such as JSON, HTTP and XML
• Extensively used automated Testing Tools such as HP test suite(HP Quick Test Pro 10,Load Runner 12,Quality Center 10 and ALM 11),SILK TEST,Rational Robot and OPEN STA.
• Strong knowledge of Software Development Life Cycle,SDLC methodologies(Waterfall and AGILE),Testing Methodologies and Techniques.
• Experienced in performing business function tests at various stages of SDLC like build verification,Integration,System,Security,Cross Browser testing,Mutation,User acceptance and Regression which includes Black box,White box,Positive and Negative testing.
• Highly skilled in creating and executing test cases,test scripts from Requirements documents,Functional specification/Detail Design Documents and General Design Document.
• Generation of Bug(Defect)Reports,tracking the status of each defect(Open,fixed and New) and analyzing the bugs using ALM.
• Developed Test Strategy,Test Plan,Test Cases(Functional and Non-Functional)Test Scenarios from System Requirement specifications according to Business Requirement.
• Responsible for both GUI,Web Testing and Database Testing(Oracle)and validating the application against the database using SQL&PL/SQL.
• Designed the Load Runner Scenarios with various user-mix incrementing in constant ratios till the peak load is achieved.
• Created Check points and Synchronization points using Quick Test Pro/UFT for functional testing.
• Performed load and stress testing using rendezvous points and recording transactions in Load Runner, to pinpoint potential problem areas and bottlenecks.
• Utilized Load Runner Analysis tool to analyze the response times of the business transactions under load.
• Implemented projects successfully and provided Black box testing and White box testing for Java and .NET Applications(XML files & SQL for the interfaces in e2e environment, Hybrid framework for automation: Data Driven & VB scripts)
• Strong knowledge of Software Development Life Cycle,SDLC methodologies(Waterfall and AGILE),Testing and .NET Applications(XML files & SQL for the interfaces in e2e environment, Hybrid framework for automation: Data Driven & VB scripts)
• Experience in Mobile application functionality testing (Android, iPhone, iPad)
• Experience in application interface designing and development for the projects using Java, Oracle and
• PL/SQL (OOPS, Cursors, Stored procedures, GUI, Event driven, Forms, Reports, Menus etc.)
• Experience in Web application analysis, design and GUI development using .NET tools (ASP.NET web server programming, VB.NET, Microsoft Visual studio 2012, Visual Basic 2008 etc.)
• Extensively used Database applications and tools in projects (ORACLE, MS SQL SERVER, TOAD, PL /SQL, INGRES, etc.)
• Extracted test data from Oracle DB through TOAD using SQL for Quality assurance activities.
• Worked on Cloud based web application which was in sync with back end Intuit system.
• Worked as the QA for the web applications developed in Java (JAVA, API, Eclipse IDE)for more than 4 years in multiple projects with Agile and Waterfall methodology and worked on quality assurance activities using agile scrum processes (Sprint, SCRUM Meetings etc )
• Worked as the Business analyst for more than 4 years and followed the Business processes in an AGILE project environment.
• Did verification of offshore deliverables and coordinated and allocated work to offshore.
• Worked on CSG mainframe billing system for 3years and have used the emi files verification process those tied to dish network web applications.Tested the web applications for the successful project implementations.

TECHNICAL SKILLS:

Testing Tools: QUALITY CENTER, QTP, Test Director, WinRunner,QTP 9 LoadRunner, Silk Test, Open State, Rational Robot Scripts, n JavaScript 8, VB Script 4, TSL

Web Application Development: JAVA, VB Developer, .NET Framework, ASP.NET, VB.NET, Microsoft Visual studio 2012

Languages/Technologies: Java, Visual Basic 2008, C, C++, HTML, XML, SQL&PLSQL

Java Technologies: Java, API, JAVA (Applets, Applications& Servlet) JDK, JSDK, JAVA SWING, JDBC, JBOSS

Databases: Oracle, MS-Access, MS SQL Server 2008, Ingres

Mobile application testing: Android, iPhone, iPad

Tools: / Hardware Platforms: Eclipse, Developer 2000(Forms, Reports, Menus), RUMBA MAINFRAME, TOAD, PVCS MERANT TRACKER, SQL * Plus Windows8/7/98/2000/NT/XP and UNIX

Project lead/Project Support: Microsoft Project Professional (MPP)

Advanced Microsoft Office: Advanced Microsoft Word version 13,Advanced Excel,Powerpoint

Travel Agency Application: SABRE Travel Reservation System

PROFESSIONAL EXPERIENCE:

Confidential,cleveland ohio

Sr.Test Analyst

Responsibilities:

• Prepared Business Requirement specification and Use cases and gave walk through to project stake holders and followed EDMQ approval process and got approval on the documents.
• Worked as the POC for the entire team for the onsite/offshore shore software provisioning and installation.
• Worked with project manager to create and schedule the tasks using MPP and allocated the resources.
• Allocated the cost associated with each task using MPP.
• Extensively worked on design and testing of the digital card payment functions and statemented transactions and the statements fetched in each cycle.
• Designed test cases for the inbound and outbound data values integration on the Salesforce.
• Worked on the functional integration of Salesforce Agreement assignment fuctions with agreement number.
• Analyzed and Integrated the Salesforce application front end functions with back end Oracle DB.
• Attended daily Requirement work shops and gathered the requirements.Prepared meeting minutes
• Analyzed business requirements,system requirement specifications and responsible for documenting functionall requirements and supplementary requirements in ALM.
• Extensively worked on Retail Banking modules- Tested Bill pay, Send money,Receive Money,Online payment transactions.
• Reviewed Requirement and planning documents.
• Wrote test scripts for feature requirements.
• Involved in preparing positive and and negative test cases.
• Manually tested the application functions before automation.
• Performed Web testing and GUI testing.
• Developed automated test scripts using Rational Functional Tester,QTP/UFT to perform functional and Regression testing.
• Used QTP/UFT data table to parameterize the tests.
• Created Check points and Synchronization points for functional testing using QTP/UFT.
• Data validation and Data integrity testing done by executing SQL,PL SQL statements.
• Performed Web server testing,Build verification testing and Regression testing
• Worked on GUI testing following the BDD and TDD methodology.
• Participated in defect review meetings with the team members.Used Ms- Word and Microsoft Excelfor documentation.
• Utilized Load Runner Analysis tool to analyse the response times of the business transactions under load.
• Generated Vugen scripts for the tasks creating vusers.
• Involved in maintaining the Test Matrix
• Involved in other test planning meetings and submitted test matrices daily to the management.
• Used ALM to track and report system defects and bug fixes.Written modification requests for the bugs in the application and helped developers to track and resolve problems.
• Conducted Requirements and Projet charter walk throughs for the stake holders andgot approval.
• Worked on the system test case design and did system testing and shared the system test cases to User acceptance team.
• Worked with IT business & quality analysts and business stakeholders to recommend changes and improvements to the Knowledge Management systems.
• Effectively communicated with project stakeholders on highlevel business needs and prepared meeting minutes and circulated with KM project stakeholders.
• Worked with the project manager to plan and deliver meetings and collaborative sessions with the project stakeholders.
• Used Sharepoint to share the prepared project documents with the stakeholders and got the approval.
• Attended Defect Triage meetings and analyzed the defects and identified the root cause of the defect.
• Prepared the test plan for the project implementations and presented the test plan and delivered on the share drive.
• Did peer review of deliverbales and manual test cases in ALM version11
• Prepared Manual test cases and shared to User acceptance team and system testing completed successfully using ALM.
• Prepared manual test cases with user story details from Development team and with details from user needs.
• Worked with the development on the UI enhancement implemented on the HAL application.Credit card statements cycles display functions enhanced using radio buttons and list boxes and per the design verified the UI Enhancements.GUI changes were implemented and combo boxes and lists were designed according to business need.
• GUI changes and server side web interface validations performed in Java Script
• Wrote use cases with steps for user actions and each requirement tied to the use case and delivered the use case specification on client share drive for the KM project.
• Performed UAT and shared the test cases with UAT.Worked with UAT team and clarified user questions and worked as the POC for UAT with the entire teams.
• Worked on the the GUI web interface development using ASP.NET Ver 3.0 and Microsoft Visual studio 2012 IDE is used for the GUI development.Visual Basic 2008 is used for scripting.
• Worked on the functional integration of front end GUI and the database back end applications.
• Passed values to variables and validated the API interfaces.
• Verified the Service functions from the system UI.
• Worked on the Smoke testing of each build and verified each builds.

Environment: / Technologies/Skills Used: Quality Assurance/Business Analysis,Sprint, Agile SDLC,Quality Center 10, Test Plan,SQL,JIRA AGILE 6.1, ETL Testing, Business processes,Use cases,Java GUI,Big data,Hadoop ecosystem,Selenium,EDMQ Approval Process,SAS,Large Matrixed Organization,RFT, QTP/UFT,Load Runner

ETL tester

Responsibilities:

• Worked with RAMM Project team in Sprint Iterations with ETL Data testing.Validated the ETL job loaded the transformed data mapped from the Teradata DB on Sales force app integrated with Data warehouse system using SQL.
• Developed detailed test strategy,test plan,test cases and test scripts using ALM for functional, Navigational,Security and Regression Testing.
• Developed automated test scripts using Rational Robot/RFT to perform functional and Regression testing.
• Created Test input requirements and prepared the test data for the data driven testing.
• Performed actual load and stress testing using Load Runner by creating virtual users and multiple Scenarios.
• Responsible for Automating scripts to check the performance and response time under load conditions to identify the bottlenecks.
• Generated various graphs(Transaction summary,Vuser)in Load Runner Analysis and reported the results.
• Performed cross browser functionality testing on multiple versions of IE/Chrome/FireFox
• Used ALM to track and report system defects and bug fixes.Written modification requests for the bugs in the application and helped developed developers to track and resolve problems.
• Tested the Salesforce functional integration that activate the inbound data values in the Data warehouse system
• Designed test cases and development environments of Salesforce application from one system to other.
• Prepared the test plan for the RAMM enhancement.
• Performed Integration testing of the systems with same set of data from the origin system to the destination system.
• Tested the personal insurance products fields mapped from the Teradata DB on Salesforce app using ETL testing.
• Assigned the Salesforce integration test activities to team members and did the peer review of system test cases.
• Worked on the validation of Insurance policy fields fetched on the DB tables.
• Worked as part of the Insurance products underwriter team and validated the transformed data with ETL testing.
• Attended daily stand up meetings(SCRUM) and coordinated with development and Sprint team for the preparation of test cases.
• Converted JIRA AGILE user stories into test cases and completed test case preparation and execution during each Sprint.Estimated and tracked user storiesin JIRA AGILE.
• Prepared Manual test cases and shared to User acceptance team and system testing completed successfully using ALM.
• Prepared manual test cases with user story details from Development team and with details from user needs.

Environment: / Technologies/Skills Used: Quality Assurance,Sprint, Agile SDLC,Quality Center,Sales force, Test Plan, Teradata SQL tool, DB2, SQL,JIRA AGILE, ETL Testing, Informatica,UNIX,ALM,Business Processes,Selenium,EDMQ Approval Process,Rational Robot,Load Runner

Test Lead

Responsibilities:

• Did verification of offshore deliverables and coordinated and allocated work to offshore.
• Worked on NCR ecommerce Electronic Card payments and worked on online bill pay, Send money,Receive money transactions.
• Analyzed, prepared and delivered Requirement specification and Project charter (SDLC documents) Microsoft Share point from Business strategy and technical documents
• Communicated with project stakeholders and the got sign off (followed EDMQ approval process)for the prepared project charter and requirement specification documents.
• Conducted walk through of Beta campaign and Metro project requirement specification for the project stakeholders and prepared meeting minutes after every meeting.
• Defined and documented Requirements on each campaigns with coordination to project team and Process flow defined with Microsoft Visio
• Focused to provide analysis on scale on various business needs and arrived at real functional needs for the Business
• Defined and documented Requirements on each campaigns with coordination to project team
• Manual /Automated Testing, Mobile device- Android and iPhone Application functionality QTP, Automation Framework, VB Script
• Coordinated with team members on the project efforts.
• Prepared the Business Functional Requirements for the GSI Order Parsing.
• Project testing for regression testing of digital card Blue bird functionalities - android OS and iOS in Mobile devices.
• Did the testing of digital card payment functions-Transfer money,Pay bills,Send money and View statements.
• Delivered WSLN LRC Application frame work in share drives to client.
• Completed the LRC Automation effort before target date by minimizing the time and cost and with Customer satisfaction.
• Ensured the various content templates delivered through integrated CMC Campaigns- Beta campaigns - MR Beta campaign, Golden Goose, AOR Beta campaign content templates
• Worked on LMS (Learning Management System) and attended Content management preparation meetings.
• Converted RALLY user stories into test cases and completed test case preparation and execution during each AGILE Sprint.
• Prepared Manual test cases and shared to User acceptance team and system testing completed successfully using ALM.
• Prepared manual test cases with user story details from Development team and with details from user needs.
• Used Cloud system for the Intuit manual test case validations and functional application testing.
• Worked on the testing of web application integrated with cloud system.
• Did application testing on the web application those using REST API on its interfaces.
• Did manual testing of the application using SOAP UI.
• Documented Beta campaign requirements of each campaign using IBM UNICA.
• Documented physical design from Netezza DB.
• Able to prepare automation scripts using Selenium.
• Developed automated test scripts using QTP to perform functional and regression testing.
• Created Check points and Synchronization points for functional testing using QTP.
• Used Quick Test Pro data table to parameterize the tests.

Environment: / Technologies/Skills Used: Quality Assurance/Business analysis,Agile SDLC,RALLY,CLOUD Computing, Microsoft Share point, Microsoft Visio,Test Strategy, AMEX-BIDW(Data warehouse system),ETL,Campaign templates- Content Management system-UNICA SYSTEM,ALM,QTP 10,Big Data,Interface specifications,Issues/Concerns logs,Business processes,Java GUI,C++,Big data, Hadoop ecosystem,Selenium,EDMQ Approval Process, Large Matrixed org

Project Lead

Responsibilities:

• Worked with EPIC Project team in Project Phase wise Iterations.
• Prepared and Submitted Deliverables (EPIC Testing Approach & Detailed Test Plan Specification) in schedule to the Project team.
• Actively did follow up for the Project team’s needs/queries and providing clarifications
• Prioritized and communicated on Project scope changes to offshore team.
• Prepared Application functional test cases on ALM using BPT processes and did peer reviews.
• Worked on Peoplesoft Financial to create financial statements.

Environment: Quality Center, BPT 11,Testing approach,DTPS,Peoplesoft Financial

QA Analyst/Test Coordinator

Responsibilities:

• Worked with Project team in IL EDI Test Planning Phase.
• Submitted Deliverables (RTM and Test cases) in schedule to Project team.
• Actively did follow up for the team’s queries and provided clarifications during test planning.
• Prioritized and communicated Project scope changes to offshore team.
• Participated in Weekly Review Meetings and Reported WSR information to leader.
• Did follow up with Project team daily to clarify the questions came during test preparation.
• Escalated Team member’s risk situations (Access to Application) effecting Project schedule and resolved with timely help from leadership team.
• Attended Test Report preparation meeting with team in IL EDI Phase 1 testing.
• Executed Test cases in Quality Center, Logged Defect in QC, Created Folder structure and linked test cases in QC Wrote IL EDI Test cases and Uploaded IL EDI test cases to QC.
• Derived Test Scenarios(Happy Path, Negative, Regression ) and prepared Test Case Design per the IL
• EDI BRS and Process diagram provided by Project team.
• Maintained Query Tracker with clarifications from project team.
• Actively worked with All Project team members in IL EDI Test Planning Phase.
• Performed Integraion testing with data flowed from the source system to destination systems with ETL testing.

Environment: QUALITY CENTER, SQL, Test Planning, Test case preparation, Test case execution, MS-Office, Rock blocks Application, Mainframe, SharePoint,sql

QA Tester

Responsibilities:

• Regression Testing of Spectrum Benefit Module
• Validation Testing of Application against Database using complex SQL queries.
• Functionality Testing of Spectrum.
• Defect tracking and submitted deliverables to project team and developer.
• Ensured completeness and correctness of Quality Center test cases for Spectrum 2.1 Rel.
• Daily performed test activities of ACT Archive Task 3 and Task 4 and updating Quality Center.
• Completed assigned task with quality in minimum time frame with good amount of testing and submitted timely deliverables for Users.
• Achieved broad knowledge of Act Archive application and started Task 3 and Task 4 project work before target completion date.
• Communicated and resolved issues encountering during daily testing with Senior Tech lead, Senior BA, development team and testing team members.
• Attended Test Plan meetings and prepared checklist for testing the Reprocessed database conversion task.
• Data Analysis and validation of database and reported the data error to team
• Analyzed and gathered the functional requirement with daily meeting from the technical and business team.
• Documented the functional requirement specifications.
• Documented the functional requirements
• Worked as the SPRINT team member and converted user stories into test cases in Quality Center
• Attended Sprint Demo meetings with the users and project team and gave the tested software to users.
• Worked as the resource passing the code in PVCS (Polytron Version Control System) to the test environment
• Verified the software builds in the SDET

Environment: TOAD, PVCS, QUALITY CENTER, MERCURY TOOLS, MS-Office, Act Archive suite,SQL,SDET

QA Analyst/Test Coordinator

Responsibilities:

• POS payment transactions processed using internet applications for a retail dish satellite selling programming transactions.
• Reviewed Business Requirements and created Test Plan, Test Scenarios and Test Case Design for the
• Did Verification for all releases with QA Manager.
• Prepared Traceability matrix from Business Requirement Documents and wrote detailed Test cases (Functional) in Quality Center and Submitted test cases ready for execution within time line.
• Coordinated with Business Analysts to analyze the requirements for application functionality for the testing team.
• Communicated with GUI Developers and Database team on Business requirements and impact of the
• Business requirements in the Web application for all releases.
• Reviewed Business documents and Use cases and wrote detailed test cases for feature requirements with
• Positive and Negative Scenarios.
• Coordinated with UAT and provided QA support by providing test data and resolving end User client questions encountered during UAT with resolutions.
• Supervised /coordinated/Assigned work for 4 member QA engineer team and did the Verification of Deliverables daily and submitted Deliverables to Client Manager.
• Verified Time Sheets for the team and reported to QA Manager
• Did Work Allocation and Resource allocation and submitted LOE to QA Manager for the team for releases
• Attended Test Plan Meetings and Reviewed Requirements documents, Functional specification/Detail
• Design Documents and General Design Document and derived Complex scenarios for script creation for team.
• Verified Deliverables daily from team with QA Manager and coordinated with team for changes suggested by QA Manager.
• Verified Scripts with QA Manager for all Releases and submitted within Dead line for all Releases.
• Coordinated with team daily and provided feedback and escalated issues to QA Manager.
• Did Risk Analysis and Escalated Risk related to projects to Project Manager and QA Manager for the successful deployment for all releases.
• Attended UAT meetings and coordinated with Users for Testing with QA Manager.
• Verified Deliverables daily from Team and did Defect Tracking and Defect reporting in QA Meetings per SOP.
• Did Risk based Complete Testing for the Fast Track Projects and deployed without Defect to Production for all Releases.
• Attended Defect Triage Meetings daily and escalated Major Issues for the Deployment to Project Management.
• Prepared Training Materials and Trained Team members.
• Performed back end testing in RUMBA MAINFRAME.Validated CSG mainframe(EMI files)billing systems.
• Prepared Training Materials and Trained Team members.
• Manual testing of application functions before automation.
• Executed QTP automated Scripts and Submitted Test Log to QA Manager.
• Used Quality Center for automated testing and to track and report system defects and bug fixes
• Did daily testing and passing of SCR in PVCS, production fixes and new software enhancements in Web Applications and Coordinated with UAT.
• Worked as the QA resource who is responsible for the verification of code in the test environment and passed the Project SCR’s in PVCS(Polytron Version Control System)
• Worked on the smoke test of each build(TQA Environment) tied to the SCR’s and worked as the test resource responsible for the build verifications.
• Worked as the QA resource who is responsible for changing the status of project code after testing to UAT within PVCS.
• Verified and passed the software changes from test for all successful project implementations in PVCS.Test case execution did in Quality Center.
• Passed values to variables and SBC Homezone API is tested for all functions.
• Worked closely in a RUP development phase and worked on use case analysis.
• Communicated with project stakeholders and the project got sign off successfully from the test environment with acceptance.
• Worked on the use case analysis on the Waterfall phases.
• Data validation and Database integrity testing done by executing SQL, PL/SQL statements in TOAD.
• Attended Test planning meetings and Postmortem Reviews with the team members.
• Used MS- Word and Microsoft Excel for documentation.
• Written modification requests for the bugs in Quality Center and helped developers to track and resolve the problems.

Environment: Lead RUMBA MAINFRAME, TOAD, PVCS MERANT TRACKER,Team Track, QUALITY CENTER,DASH BOARD,QTP, Load Runner, HTML, DHTML, JAVA Applets, Applications, Windows XP/98/NT/2000, IE 6.X, MERCURY TOOLS,JIRA, CSG,Dashboard,EMI flies,API,Third party vendors,Performance Center,SDET

QA Analyst

Responsibilities:

• Reviewed requirement and planning documents.
• Wrote test scripts for feature requirements.
• Involved in preparing Positive and Negative test cases.
• Manually tested application functions before automation.
• Performed Web testing and GUI testing.

Environment: Manual Testing, Test Track pro

Software Developer

Responsibilities:

• Web programming using Java applet, applications and JDK kit, JAVA SWING is used for Applications
• Worked as a team member for the development of a Financial Accounting Package which contains master tables for group codes and account codes such as assets, liabilities, expenses and revenues.
• Developer/2000 used as front end and Oracle 7.3 used for backend Database. PL/SQL used for conditional execution and explicit cursors used for manipulating data.Stored procedures used for validating the functions.
• Reports produced are sub ledger for calculating balances for a particular period of a particular account, trial balance at the end of a period, profit and loss statement, and balance sheet.
• Performed needed modifications, fixed bugs and re-tested forms

Environment: Java, Java Swing, Servlets, HTML, DHTML, JAVA Script& VB Script, JDBC,SQL,PL/SQL, Stored Procedure,Developer 2000,Oracle,Windows NT

Software Developer

Responsibilities:

• Worked as a 2 member team responsible in the analysis and design of
• Subsystem of Materials Management Software that involve in material accounting, stores accounting, master inquiries, annual reports, MIS Reports etc.
• Master Enquiries Module that maintained the master tables such as Stock Master, Vendor Master, Purchase order master etc.
• Purchase Module allows receipt of intents, analysis of quotations received etc.
• Inventory/Stores Module deals with Receipt of material in warehouse, Issue of materials etc. number of monthly as well as yearly reports are produced.
• Main Reports are Stock status report, Stores Ledger etc. MIS Report module provides managerial information such as stock status, status of a PO etc.
• Data stored in INGRES data base and accessible through 4GL or ESQL or QBF applications. ABF is used to create data entry /processing programs using INGRES / 4GL.REPORT WRITER is used to write, print and to generate reports according to the clients need in different modules.
• Developed under UNIX environment. Fixed bugs and re-tested forms and reports resulting from UAT.
• Prepared User Manuals. Trained and provided on-going assistance to program users with newly developed software.

Environment: Ingres, 4GL, ESQL, QBF, Report Writer, UNIX