Product QA Test Engineer Resume Boulder, COÂ - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Boulder, CO

Product QA Test Engineer

Responsibilities:

Continued work done by Confidential after NetApp purchased the Confidential Storage Group.
Worked closely with the Lab Administrator and also assumed that role to assist in the adding of new hardware, upgrading of network devices, KVM wiring and setup, server operating system installs, and any other general lab maintenance that was needed.
Wrote test cases to cover specific scenarios that weren’t already covered in the current test plan.
Assisted in the creation of test plans by working with the test architects and developers, to assure proper test coverage and quality control.

Confidential, Boulder, CO

Product QA Test Engineer

Responsibilities:

Provided QA testing assistance for SAN systems and large storage array setups. Did manual and automated testing, and I am familiar with acceptance and regression types of testing cycles.
Performed tests on hardware and software platforms specific to the digital storage industry.
Setup multiple server racks including but not limited to server installation, wiring, cabling of various storage array equipment, network connections, Hyper - V, operating system installations, and other various hardware such as SAN systems, routers, switches, hardware controllers, cooling devices, and power connections. Familiar with several protocols..ie iSCSI, Fibre, SAS..ect
Created detailed reports on bugs found in software and hardware platforms and verified the fixes to ensure quality.

Confidential, Boulder, CO

Information Technology Support Specialist

Responsibilities:

Provide IT support for business clients either over phone or by accessing their systems remotely.
Instructed clients on how to fix issues in Microsoft Office products and assisted with password resets and creations.
Acquired phone support skills.

Confidential, Broomfield, CO

Production Associate

Responsibilities:

I ran high-end printers and assisted in producing quality products for our customers
Produced booklets, manuals, business cards and office materials
Worked with clients 1-on-1 to help create custom products
Assisted with the shipping of our products to different parts of the country