SUMMARY:

• An innovative thinker with advanced business and technical skills, and specializes as a QA Project Manager with an emphasis on management techniques, and automated project monitoring controls.
• Possess certified training and mentoring leadership skills that is focused on dedication, excellence and perfection.

TECHNICAL SKILLS:

Operating Systems: UNIX (SCO). Windows 95/98/NT 4.0/2000/XP, Windows Vista, Office 2007 and Citrix 4.0

Programming Languages: HTML, DHTML, C/C++, PL/SQL, VB Script, JAVA and TSL

Databases: Oracle 8i, SQL Server 2000, Microsoft Access 2000/2002

Monitoring Tools: MS Performance Monitor, Oracle Enterprise Manager and NetOp Remote Control.

Software Utilities: Oracle forms and Reports, Mercury Load Runner, Mercury Win Runner, Mercury Quality Center/ Test Director, Quick Test Pro 8.2, Toad, Customer Knowledge Center (CKC), Abacus (Open link Endure), PVCS Tracker and manager, MKS integrity Manager, X - Trader, X-Risk+, guardian, Vantage, Exchange Adapter, Order Entry Server, CAT Adapter, Manage Soft, MS Dynamics

Project Management Tools: Primavera 6.0, Microsoft Projects, Microsoft SharePoint, Lotus Quickr and Team Room

PROFESSIONAL EXPERIENCE:

Confidential, Peoria, IL

QA Manager

Responsibilities:

• Providing estimates and coordinating with the team on both manual and automated testing for the Caterpillar ecommerce and Parts Store website..
• Review and documentation of Caterpillar ecommerce Test Plans and Test Cases and troubleshooting issues related to production deployment not found during testing.
• Documenting, Reviewing, Planning and Prioritization of issues using Pivotal Tracker.
• Load testing of Caterpillar ecommerce website, and documentation of issues and bottle necks to the server.
• Caterpillar online Parts Store planning and redesigning of catalog items including implementation of Spanish, Portuguese and Chinese languages and validating that against several browsers including IE9, Safari, Chrome, and Firefox.
• Identifying gaps in the testing processes and providing solution to fix the gaps in using agile methodology.

Confidential, Chicago, IL

Lead Quality Assurance Test Coordinator

Responsibilities:

• Creating project plans for sub - project within the Star (Fineos) Multi- Million dollar platform.
• Leading and managing QA resources for the Star project and maintaining consistent resource level to enable completion of the project on time and within budget.
• Providing QA analysis and defect reports to upper management to show test results mapped against defects with Quality Center and Clearquest
• Working with the audit and Project team on delivery and communication of audit results .
• Creating and execution of QTP and Load runner scripts for base line analysis and performance requirement
• Estimation of Change request showing impact and risk assessment during the implementation phase the project life cycle.
• Created a test strategy document for the Testing of the Annuity Conversion project which includes communicating with the IBM team to synchronize and manage the testing effort.
• Directing all activities focused on User Acceptance Testing/ System Testing and regression testing.
• Decomposing of requirements document and extracting of Test Scenarios for testing and validating IBM Life+ system can handle the volume and security requirement.
• Created and maintained test script and documentation to validate scenarios for data extraction, transfer and load (ETL) from SQL server 2005 (Life Pro) to SQL server 2008 (Finoes).

Confidential

QA Manager/Project Manager

Responsibilities:

• Created Project documents including Project Charter and Project Plan documents identifying project risks and describing all the different elements that would derail the project.
• Analysis and documentation of processes and procedures for ship tracking software.
• Worked with developers to build a website used for communicating and tracking of cargo shipments.
• Worked with the project team to prioritize defects and identify solutions
• Coordinated all project tasks and milestone and communicated with the project sponsors.
• Organization and management of the IT project team.
• Worked with the IT team to test all functionalities of the newly designed website

Confidential, Chicago, IL

Quality Assurance Lead

Responsibilities:

• Prioritization of issue and project tasks and aligning those tasks to project deliverable.
• Creating project plans with tools such as Primavera and Microsoft project, identifying project milestones, critical tasks and aligning them with the budget.
• Created a document detailing how User Acceptance Testing will be conducted identifying what stage during the development process it should occur.
• Created customized automated solutions using QTP based on customer needs for Stone reports
• Managing the QA team and directing all tasks for daily operations of the team.

Confidential

QA Project Consultant, Chicago, IL

Responsibilities:

• Developed, monitored and maintained project plans for Manage Soft development and deployment to production
• Communicated with the development team about critical issue found during testing and the impact on the project schedule
• Advised clients on test strategy for deployment of Microsoft and third party applications in production .
• Manage all levels of testing (functional, usability, UAT, performance and regression) and making sure the projects/programs are compliant per enterprise level
• Develop test strategy, defect strategy, project plans, test plans (functional, automation, performance) and provide leadership in helping/train test teams for developing test cases, traceability matrix, test execution (service level or component, unit, integration, system, end to end testing), database testing, product testing/quality process and test architecture.
• Creating and executing automated scripts using QTP and Quality Center.

Confidential, Chicago, IL

Quality Assurance Manager

Responsibilities:

• Define/document project plans identifying milestones, resources, risks and costs. Organized weekly status meetings for management and team leads, coordinating project schedules, milestones, budget, issues/risks.
• Directing and coordinating all project activities in regards to all client applications such as Vantage, Web OE, and CAT.
• Built automated scripts to streamline the testing activities for regression, system and functional testing.
• Performance and stress testing of order entry server and exchange adapters to see how many orders per second can be processed and set bench marks for future releases.
• Work with business partners and users in regard to requirements (functional, performance, usability and SLAs), User Acceptance criteria of the product/program/project and test the requirements per project methodology (Agile or Waterfall).
• Built the Automated QTP test suite for the regression and system test for Vantage GUI order entry application.

Confidential, Chicago, IL

Senior Quality Assurance Engineer

Responsibilities:

• Successfully led and managed all levels of testing (functional, UAT, implementation and performance) and implemented projects on schedule, within budget. Delivered projects with good quality as per service level agreements.
• Created and edited quick test pro scripts for automated testing of the website.
• Managed the team’s time and resources to make sure there is coverage for all projects.
• Installed Mercury Quality center and imported manual scripts from MS word into Quality Center
• Providing estimate for how long it will take to complete the automation of the CKC module.
• Provided an expert solution to better manage the Quick Test Pro environment.
• Analyzing and fixing failed Quick Test Pro Scripts and proposed a better way to verify pages and objects in the AUT.
• Presented a solution to management that discussed the benefits of using the shared object repository rather than the per action object repository in Quick Test Pro.

Confidential, Chicago, IL

Lead Software Quality Assurance Engineer

Responsibilities:

• Maintaining the Retail environment during testing and coordinating with the developers to prioritize defect.
• Updating upper management with the progress of retail testing effort.
• Managing the different testers in the retail test team. This includes the Fix-Adapter testing team and the X-Admin/ X-Risk test team.
• Troubleshooting Issues with developers to help understand the cause of critical defects and issues encountered by the test team.
• Used metrics to analyze old test scripts and created new manual and automated test scripts with Win Runner and test director for X-Trader, Auto Trader, MD Trader and Auto Spreader.
• Created and maintained QTP scripts for the regression testing of X-Trader, and other in house applications.

Confidential, Chicago, IL

Senior QA Consultant

Responsibilities:

• Prepared a work plan to coordinate the implementation of the QA/QC approach and completion of risk based testing effort for the CHA application. This is a web based relocation, monitoring and tracking application written in Java, HTML and Oracle 8i/9i.
• Produced Test deliverables for the CHA application and executed all QC tasks associated with production of the deliverables.
• Partnered with the CHA ITS team to implement the QA/QC approach, providing mentoring when needed and verified with the CHA ITS team that the QA/QC approach produced the expected results.
• Worked with SQL and PL/SQL and initiated the data-cleansing project by identifying the areas in the application that was populated with corrupt data from Vbscript/Access based CHAC and other shadow systems.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Documented Abacus test cases, requiring user interview, write up, approval, test case run in Abacus and test Director. Abacus is a financial trading application written in C and UNIX.
• Interviewed and gathered requirements from traders in order to create test plans and recreate processes
• Tested applications created with Oracle Forms and tied to oracle 8i Data base for verification of business needs.
• Coordinated the running of the Abacus Test cases during System/Regression testing for R3 and R4.
• Developed applications in an Oracle back-end environment using Oracle Forms/Reports and PL/SQL.