Senior QA Analyst Resume

SUMMARY:

As a highly qualified software quality assurance analyst, I reviewed your posting with great interest. My experience in software development has shown me the absolute importance of skillful test planning, and thorough and efficient test execution. Successful software deployment requires it.The qualifications you are seeking align with my experience. I am very enthusiastic about the organization’s focus on quality and exceeding customers’ expectations.
Testing of an electronic health record product under health care reform
Testing of multiple clinical practice management products (web - based and client/server)
Experience testing under Kanban and agile methodologies
Experience with Microsoft Visual Studio including Team Foundation Server and Test Manager
Experience with Microsoft SQL Server
Supervising, training and mentoring contractors
Proven in meeting all sprint target dates
Proven in collaborating with all team members: Business analysts, developers, DBAs, QA analysts and team leads
Proven in meeting business requirements and standards in complex IT environments
Experience in managing software testing teams
Software Quality Assurance Analyst
Software QA analyst with over 10 years experience and high communication and interpersonal skills in health care technology and applications testing for a Fortune 11 health care organization, including electronic healthcare record (EHR under health care reform) and practice management. Versed in Kanban and agile testing methods. Proven in proactively meeting or exceeding all monthly sprint target dates and deliverables while meeting business requirements for each project and standards in a highly complex IT test environment. Known for skills required to develop, lead, analyze and execute thorough QA test plans and testing solutions which enabled the company to retain its leadership position in the marketplace, exceed customer’s expectations and optimize its goals for millions of dollars in future sales.
As software quality assurance analyst, supervised, trained and mentored contractors.
Also experienced with managing software testing teams; managing large projects; and designing software.
User Acceptance Testing | Kanban and Agile Methods | Software Development Team Supervision
Team Training | Contractor Supervision | Software Design

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Analyst

Responsibilities:

Tested a web-based EHR and practice management product under an ambitious and highly successful monthly production schedule; as a senior tester, validated connectivity and security under XML and HL7 industry standards; testing included black box, white box, performance, approval of developers’ automated tests and user acceptance; 100% of customers immediately saw the benefits every month
Collaborated with business and technical staff in planning, executing and documenting testing under Kanban and agile testing methods; under these methods, daily standup meetings allowed for quick daily adjustments and high transparency among all development, operations and product management team members which generated significant time and financial savings for the company
Supervised and approved testing projects of all near-shore QA contractors on my team; met or exceeded my own target dates each month along with supervising 3-5 contractors
Tested production builds every month on weekends to avoid customers’ business hours; 100% of builds were successfully put into production

QA and Documentation Manager

Confidential

Responsibilities:

Led a QA and documentation team that tested a client/server practice management product; managed all processes to facilitate the development and execution of thorough test plans; successfully delivered expected multiple feature-rich releases per year to medium and large (100+ clinical providers) customers
Led a customer documentation team that created online help and manuals for new features; sought, received and implemented input from all functional parts of the team
The releases included mandated ICD-9 to ICD-10 upgrades so that customers could realize thousands of dollars in expected payments and save rework to refile insurance claims

Confidential

Senior QA Analyst

Responsibilities:

Tested a client/server practice management product under a two-release per year schedule
Provided design, documentation, and implementation input during the entire development cycle which positively impacted quality, significant time savings for the company and customer satisfaction
Trained, mentored and assisted recruitment of QA and design analysts while meeting 100% of my own project target dates

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