SUMMARY:

• 15+ Years of experience as a IT professional demonstrating strong hands - on validation testing, analytical and problem solving skills and recognized for directing the full lifecycle development and implementation of enterprise-level applications including ERP/CRM applications in Oracle environments.
• Expertise in leading and directing global QA teams to validate enterprise-class, business critical, high-transaction distributed systems, mainframes and web-based applications
• Managed projects in multiple geographies working in an Agile Development Environment with multiple teams across organizations
• Extensive experience interfacing with Business, Software Development, QA and System Hardware groups throughout the SDLC
• Coordinated project implementations with Engineering, IT teams and End-Customers, and successfully managed UAT and Release Schedules
• Working knowledge of allocating resources, ensuring adherence to all relevant standards and quality processes, team building and monitoring individual contributions
• Expert in reviewing BSDs, FSDs and software customization and testing processes
• Expert in establishing Testing Approaches and writing Test Plans, Test Cases and Test Matrixes
• Expert in Functional testing, System testing, Integration testing, End-to-End testing, Regression testing, Performance testing, Load testing, Reliability testing and User Acceptance testing
• Working knowledge in Automation tools like HP ALM, Quality Center, QTP, WAPT, QA Wizard

TECHNICAL SKILLS:

ERP/CRM: Oracle Apps 11i, Oracle POS and Siebel CRM.

Languages: SQL, Shell Scripts, C#.NET, x86 Windows Programming.

Operating Systems: MS DOS, Windows 95/98/NT/2X/CE/XP/Vista, UNIX, Linux.

Development Tools: Microsoft SDK, Visual C++.

Database: Oracle 11i, TOAD, Oracle 10g/11g, SQL Server, UniData, Oracle SQL Developer.

Tools: HP ALM, Quality Center, WAPT, QTP, QA Wizard.

PROFESSIONAL EXPERIENCE:

Confidential,Mountain View, CA

QA Lead

Responsibilities:

• Led a team of Informatica MDM testers to validate data in the MDM Customer Registry and the various source systems.
• Used Informatica MDM to perform functional testing on Informatica Data Director (IDD) application such as Search, Add, Update and Merge records.
• Tested 3 Level hierarchy in IDD application by performing change in hierarchy such as Site to Subsidiary and Subsidiary to Ultimate.
• Gathered Stage and Load job statistics using Utilities section of MDM Hub.
• Worked on SFDC (Salesforce) UI and ERP UI to test integration of these source systems with Informatica MDM.
• Worked with TIBCO and SFDC team to verify sync of MDM data with SFDC through TIBCO.
• Performed functional testing on EBX5(Hierarchy Management Tool) to verify integration with Informatica MDM.
• Performed SOAP Web Services API testing using SoapUI.
• Performed REST Web Services API testing using Postman.
• Worked with various team members/developers of MDM, SFDC, ERP, IDD, and EBX5, to develop and execute test cases.
• Used HP ALM to manage test cases and enter defects and track them through resolution.
• Used SQL Developer to run SQL Queries to verify data in the databases.

Environment:: Informatica MDM, IDD, EBX5, Oracle 10g, Oracle Applications 11i, SFDC, TIBCO, DNB, Java, J2EE, EJB, JNDI, Web Services, SoapUI, REST, Postman, XML, SOAP, JUnit, SQL Developer, HP ALM 11.0

Confidential,San Jose,CA

PMO - QA Lead

Responsibilities:

• Represented the Quality Assurance Competency Center as the QA Lead of the PMO Team for the Software Operations Transformation project.
• Involved in facilitating and coordinating the complete testing cycle of the SOT initiatives and sub-projects.
• Involved in managing all project phases from initiation (Concept Commit), analysis (Execute Commit), estimation, test planning, conducting release kick-off meetings, reviewing requirements, test design phase (writing test cases/scenarios, requirements traceability, test data and order requirements), test strategy and planning, and test execution, implementation of Go-Live and normalization.
• Maintained schedules and tracked project delivery, testing metrics and milestones.
• Monitored all phases/stages of testing which included functional testing, system integration testing, end-to-end testing, BAT, UAT, kick-off meetings, test case preparation, QC upload and baseline submissions, retest and defect closure.
• Tracked, escalated and ensured that all project defects were effectively resolved.

Environment:: Oracle 10g, Oracle Applications 11i, Java, .NET, J2EE, EJB, JNDI, Web Services, XML, SOAP, JUnit, HP ALM 11.0.

Confidential,Sacramento,CA

QA Lead

Responsibilities:

• Coordinated QA, Development and Business activities that resulted in consistent on-time delivery of scheduled releases.
• Worked with the Business team to gather Business and Technical Requirements during Project inception phase and tracked requirements in HP ALM tool.
• Led a team of test engineers in conducting functional testing, regression testing, integration testing, performance testing, load testing and UAT.
• Responsible for holding daily defect status meetings, test execution status, and submitting test metrics.
• Performed SQL queries on MS SQL Server to validate functional testing results and creating test data.
• Opened defects in HP ALM, provided defects resolution and mitigation status up until resolution.
• Used QTP for regression automation testing.

Environment:: Oracle SOA 11g, Oracle Service Bus 11g, Oracle Business Rules 11g, HL7, JDeveloper, XML, XSD, WSDL, SQL Server, XPATH Oracle Web logic server10.3.5, Oracle Database 11g, Oracle Service Bus 11g, Oracle B2B 11g, HP ALM 11.0.

Confidential,San Francisco,CA

QA Release Lead

Responsibilities:

• Led a team of test engineers in conducting functional testing, regression testing and shake-out testing prior to Key and Poll.
• Responsible for developing test strategies, test plans and scripting test cases.
• Responsible for creating testing schedules, allocating resources and preparing test environments for Release testing.
• Attended daily Scrum meetings to provide status on the ongoing tasks.
• Actively participated in the Sprint planning meetings, sprint retrospective meetings, created backlogs of the less important tasks, etc.
• Responsible for providing testing status in Release Meetings and mitigate issues related to meeting deadlines and defects resolution.
• Responsible for holding daily defect status meetings, test execution status, and submitting test metrics.
• Conducted functional testing, regression testing, integration testing and shake-out testing prior to Key and Poll.
• Used TOAD to execute SQL queries to validate testing results and to create test data.
• Opened defects in HP ALM, triaged defects and monitored them up till resolution.

Environment:: IBM Web Sphere 6.1 Application Server, Windows XP, Oracle 10g, J2EE, EJB, JNDI, Web Services, XML, UML 2.x, Service Center Client 6.2, SVN, SOAP, Log4j, JUnit, AIX-Unix, Oracle 10g stored procedures, Oracle-POS, HP ALM 11.0.

Confidential,San Jose,CA

QA Lead

Responsibilities:

• Created and maintained schedules and tracked project delivery, resource allocation and milestones.
• Worked extensively with multiple teams within multiple geographies in the organization.
• Represented QACC as the Onsite Coordinator for Advanced Services’ testing related activities between Biz, IT and QA teams.
• Involved in writing and verification of BRDs and FSDs for Advanced Services’ Oracle Applications including Oracle E-Business Suite, and Oracle Projects.
• Led a team of remote QA test engineers in conducting functional testing, regression testing and performance testing.
• Responsible for defining and developing test strategies, test plans, test scenarios, and reviewing UAT/BAT test plans.
• Responsible for test execution status, submitting metrics and closely monitoring open defects.
• Defined and managed test cases and their results in HP’s Quality Center
• Used TOAD to execute SQL queries to validate functional testing results and test data creation.
• Developed and executed automated test scripts using QTP for regression testing purposes.
• Responsible for holding daily defect status meetings, conducting smoke testing, fail-over testing and FPR, prior to go-live.

Environment:: Oracle 10g, Oracle Applications 11i, Java, .NET, J2EE, EJB, JNDI, Web Services, XML, SOAP, JUnit, Mercury interactive tools (Quality Center 10.0, Load Runner), TOAD.

Confidential,Mechanicsburg,PA

QA Lead

Responsibilities:

• Managed the QA group. This involved training and supervising the analysts to support testing and delivery of software builds and maintenance of an automated information system.
• Involved in all the tasks related to STLC including gathering functional requirements, gap analysis, configuration set up, resources availability and test strategy.
• Interfaced and coordinated with PMOs, architects, engineers and stake holders to define requirements and acceptance criteria for UAT.
• Prepared and maintained complete test plan including schedule, resources and risk mitigation plans.
• Carried out user management activities which included granting roles and permissions to database users.
• Performed SQL queries in TOAD to validate functional testing results and creating test data.
• Established and managed test automation infrastructure using QTP for regression testing purposes.
• Coordinated QA and Development efforts that resulted in consistent on-time delivery of scheduled releases.
• Extensively travelled to customer’s site to interact directly with the customer analysts to mitigate issues and address various concerns that emerged through testing at the customer’s end.
• Managed defects including writing defects status reports and closely monitored defects through resolution.
• Managed test cases and their results in HP’s Quality Center.
• Responsible for submitting test execution status, test metrics and test summary report for each build.

Environment: Windows 2003, Forte, Oracle 9i/10g/11g, WCF, C#, ASP.NET, JavaScript, SQL Server 2005/2008, MS Visual Studio Team 2008, Citrix Servers, PERL, Cognos Impromptu and Oracle Reports.

Confidential,San Jose,CA

QA Lead

Responsibilities:

• Represented Pricing and Discounting Services for all QA-related issues and was the SPOC to coordinate between the Application, Business, IT and testing teams.
• Involved in writing and verification of BRD’s and FSD’s for POS, Order to Cash - life cycle, AR Process-Invoicing, Credit Management, Collections, Recognize Revenue, Customer Management, Point of Sales.
• Led a team of QA test engineers both local and remote in conducting functional testing, regression testing, load testing, BAT and UAT.
• Responsible for coordinating Load and Performance testing which involved defining the Workload, Workload Metrics, Benchmarks and designing the Load, Scalability tests and collecting Performance Data.
• Responsible for defining and developing test strategies, test plans, test scenarios, and reviewing and approving UAT/BAT test plans.
• Established and managed test automation infrastructure using QTP for regression testing purposes.
• Used TOAD for SQL queries to validate test results in database and create clean test data.
• Responsible for test execution status, submitting metrics and closely monitoring open defects.
• Responsible for all testing activities including daily status meetings, FPR, prior to go-live.
• Managed test cases and their results in Quality Center.

Environment:: Oracle Applications 11i, Java, .NET, Oracle 10g, J2EE, EJB, JNDI, Web Services, XML, SOAP, JUnit, Mercury interactive tools (Load runner, Quality Center 8.2-9.0, Test Director 8.2, Kintana), TOAD.

Confidential,Los Angeles,CA

QA Analyst

Responsibilities:

• Worked closely with the Project Managers, Development, Business and Testing teams during the development, test, and launch phases of the software development and release cycle.
• Ensured adherence to a formal SDLC process was closely followed.
• Tested MSMQ solution created to handle asynchronous transactions and for guaranteed delivery of data across different systems.
• Reviewed requirements, and wrote test strategy, test plan and test cases.
• Performed testing which included functional, integration, regression, performance, load, BAT and UAT.
• Verified test results on all supported platforms.
• Performed SQL queries to validate test results in database and put together clean test data.
• Developed and executed automated test scripts using QA Wizard and Open STA.
• Performed Load testing using WAPT test tool.
• Reported and tracked defects using TestTrack Pro, and worked closely with Developers and Operations in defect resolution.
• Assisted IT Engineers/Administrators to troubleshoot issues during and after launches.

Environment:: Unidata, .NET, Windows XP, MySQL, Web Services, XML, SOAP, Seapine Tools (QA Wizard, SSCM, TestTrack Pro), OSTA, WAPT.

Confidential,Somerset,NJ

QA Analyst

Responsibilities:

• Wrote detailed Test plans, Test Cases and executed Test Scripts.
• Performed Functional testing, System testing and Regression testing.
• Executed Data Verification tests extensively.
• Used TOAD software for SQL queries to validate database for Provisioning, Billing Engine (BG) Bill Data Writer (BDW) and Service Control Management (SCM) applications.
• Executed and ran System Monitor and Task Master (TM) for data transaction of Billing including services and features related to Provisioning in GENEVA database.
• Validated Provisioning data in database as well as in all the log files in EDR and in GENEVA.
• Performed manual testing and data integrity/back end testing by executing SQL statements.
• Developed and executed automated test scripts using WinRunner.
• Used Apache Server 2.0 to maintain HTTP server for modern operating systems for UNIX and IIS for Windows to make secure, efficient and extensible HTTP server requests/responses.
• Used J2EE for the application life cycle.
• Wrote bug reports and tracked defects through resolution using TestDirector.

Environment:: Oracle Applications 9i, Windows XP, Apache Server 2.0, J2EE, SQL++, Java, TOAD, Mercury interactive tools (Winrunner, Load runner, Test Director 7.8), Microsoft Suite (Excel, Word, PowerPoint).

Confidential,Santa Clara,CA

QA Engineer

Responsibilities:

• As a Test Engineer, was responsible for planning and preparation of test cases for graphics chips and display drivers.
• Interfaced with system hardware, software and validation groups to identify “testable” features of the design.
• Installed, built and tested display drivers for Windows and Linux operating systems.
• Documented installation and test procedures for Linux operating System, which included the complete package of the kernel and drivers.
• Executed Functional tests, Integration tests, Performance tests, Regression tests, BAT and UAT.
• Managed Test Scenarios, Test Cases and Test Results in Test Director.
• Wrote bug reports and tracked defects through resolution using Test Director.
• Conducted tests required for WHQL certification.
• Developed and executed software routines in C to validate software.

Environment:: Windows x86, VSS, UNIX, Linux, MS Dos, C, C++, Sun Solaris, Microsoft Suite (Excel, Word, PowerPoint).