SUMMARY:

• More than 10 years of working experience in software QA and testing web application, Black Box, Modular, Functional/Product, End to End, portal testing, System Integration, O&M and UAT.
• Expert in preparing the test plans, scripts, test cases, data mining as well as providing test estimates by analyzing Business Requirements. Able to work closely with Development team and Business Analysts to analyze the test scenarios. Experience in Black box testing with a complete QA cycle from testing, defect logging and verification of fixed bugs. Understands automated testing to be accomplished and suggests changes for efficiencies within or between projects. Experience in creating Process Flow and analyzing processes to that needs improvement. Hands on experience in creating a specific work environment set up for a certain test scenario required in testing and have tested applications in multi OS environment.
• Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Working knowledge of automation testing concepts, verification and validation techniques, defect management, quantitative methods, risk management quality principles, ISO standards and testing tools.
• Excellent written and oral communication skills and the ability to interact with all levels (Business Analyst, Developers, Stakeholders, senior management) and Clients. Managed a project with both Onshore and offshore team members.
• Excellent analytical, problem solving, decision - making and presentation skills with ability to manage activities in a fast paced team environment. Self-motivated and strong team player with ability to work productively in a team as well as individually. Resourceful, have an ability to handle a great variety of tasks simultaneously (multi-tasking) and is capable of meeting deadlines.

TECHNICAL SKILLS:

Software Quality Assurance: Risk Assessment and Analysis, QA Functionalities, Creating Test Cases, Test Plans Reviews and strategies, Software Quality Assurance Concepts. Black Box testing, System Integration Testing, Functionality Testing, End to End Testing, UAT, Database Testing, Smoke test, ADA Testing

Testing Methodology: Agile and Waterfall

Protocols: Http, TCP /IP, COM/DCOM, FTP, ESFT, Telnet

Tools: Quick Test Pro 9.0, Win Runner 8.0, AppsScript, Auto Hotkey,QTP, Selenium

Web Technologies: .Net, Java, C#,C/C++, Pascal, VB6,SQL, HTML, XML,SAML2.0 JavaScript,.Net, VB script, API, REST, Power Builder (SAP), .Net, Salesforce, SAP

RDBS: MS Access, MS SQL Server, DB2, Oracle and MySQL

Operating System: Microsoft Windows 95/NT/WinServer2000/WinServer2003/XP/Vista/Win7/Linux

Others: Microsoft Office Tools, Microsoft Visio, OS Installation, Commissioning of devices, (field bus, AS-I bus and profibus). Use of Lab View and NI Bus Monitor, Hardware trouble shooting

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr. QA Analyst/Test Lead

• Coordinates and meets with stakeholder to discuss action plans and deliverables on a project.
• Provides test estimates and ensures the project meets the set deadline.
• Performed End to End testing (SIT) with customer facing web applications, portal as well as back end data testing and verification both in development and test environment. (Multiple browser, IE8, Chrome, Firefox)
• Extensive experience in testing web based and portal applications that was built using .Net, xml and Java, Salesforce Technology: Product, UAT (user acceptance) and SIT (systems integration)
• Experience in testing products on multiple browsers and operating systems.
• Experience in HP Quality Center now known as ALM as a test tool and defect tracking system as well as creating reports.
• Demonstrates follow-through on tracking/resolving application and environmental issues discovered during testing
• Performs and initiates UAT for project with Subject matter Experts before it is deployed in Production or Go Live.
• Managed a team with both offshore and onshore. Provided mentoring for members that needed mentoring and guidance.
• Actively participated in enhancement meetings, project review meetings, Weekly status meetings and various other meetings which were focused on making the application more effective.
• Worked as a Test Lead on projects developed on a semi agile development and projects that have integration with different systems.
• Coordinates with Automation to team to assess and automate test cases for Regression testing

Confidential, San Francisco, CA

Sr. SOX Analyst

• Provided risk-based scoping and coverage and process mapping services for SOX programs.
• Assisted in gap remediation for control that failed testing.
• Performed regular internal audits to ensure that controls in place follows the written narrative.
• Updated Narrative to conform current processes.
• Created process flow chart to documented workflow.
• Suggested process improvement to be able to pass SOX controls that failed previous testing.

Confidential

System Test Engineer

• Performed System, Functional, Regression, Validation and UAT testing for several versions of DeltaV. Performed Front End testing of data stamp in GUI applications and diagnostics. Conducted backend testing for Event Chronicle application (used SQL 2005 Server).
• Field Issues replications for customer issues found in the older releases of DeltaV worked hand in hand with Technical support people to reproduce issue found in release software version and investigate root cause.
• Involved in a special project of collaborating test plans and participated in sit in meetings with AMS Test Team to integrate and merge DeltaV and AMS testing.
• Created a risk analysis, mapping each risk with a test case, on projects assigned; conducted meetings with Developers and Business analyst to clarify project to be tested while on development stage and to ensure correct test pan/test suites/test cases are created for testing purposes. Attended team meetings to give updates status of project assigned
• Managed a group of 3 QA Testers for creating a mobile Profibus rack (from design to, BOM and documentation as well as set up and configuration) for testing use and set-up of New Hardware Laboratory 2. Mentored new engineers, conducted trainings and technical discussions. . Used Microsoft Project for creating test plan schedule ran and management/monitoring of test run vs. plan execution.
• Used mercury tools and other automation tools to create automated tests for regression testing.
• Created Test lab for various test scenarios needed in testing such as Domain environment, workgroup and used of Virtual PC to increase number of users in the system. Configures workstations with multi OS and installs current software build needed

Confidential, Austin, Texas

Intermediate System Test Engineer

• Performed System, Functional, Regression, validation, maintenance, performance and UAT testing for several software release of DeltaV. Performed Front End testing of data stamp in GUI applications and diagnostics.
• Designed, configured and reviewed Emerson’s proprietary DeltaV process controls systems (DCS/PLC) according to the specifications the new version to be released.
• Used Test Director 8.0/Quality center, Visual Source Safe for Repository Data Management.
• Met with developers to clarify project to be tested while on development stage and to ensure correct test pan/test suites/test cases are created for testing purposes.
• Mentored new engineers, conducted trainings and technical discussions. Attended team meetings to give updates status of project assigned.
• Documents and records incident/bug report for issues encountered while testing.
• Performed testing on the upgrade of the Event Chronicle (DeltaV's backend application) from MS Jet Database to SQL Server 2005.
• Used of tools to automate test cases that needs to perform stress test and performance testing (QTP, Win runner, Auto IT, auto hotkey and appscripts).

Confidential

System Test Engineer

• Performed Risk Matrix Analysis for projects assigned and created a risk matrix table to ensure that all risks are covered while creating test plan/test cases. Initiates meeting with Developers and business analyst to ensure that all risk is mitigated while testing.
• Created detailed test cases, test scripts, and test data based on requirements, use case and functional specs. Responsible for creating, executing, documenting, and maintaining test plans, automated test scripts and manual test of several GUI applications.
• Performed System, Integration and Regression Testing DeltaV Engineering Release 8.1 and DeltaV release 8.3. Designed, configured and reviewed Emerson’s proprietary DeltaV process controls systems according to the specifications of clients.
• Developed a specialized proprietary knowledge to perform job duties relating to the design, development, simulation, factory acceptance testing, and application documentation of the DeltaV software.
• Helps Technical Support Team (company’s customer service team) reproduce issues encountered and plant and recommend solution to close the call
• Takes part in some Special Projects and Assignments: (PIT STOP and ISO Certification). One of the ISO Auditors and assisted during the ISO Audit, created documents for the compliance of ISO. Has been assigned as an internal auditor for ISO, created documents to standardize work procedures among engineers.
• Used automated tools to automate test cases which needs to perform stress test and performance testing(QTP, Win runner, Auto IT, auto hotkey and appscripts)

Confidential

Technical Support QA Process Engineer

• Member of Process and Development group which is in charge of the investigation and creating quality standards and procedure of creating a new product for mass production.
• Helped achieve and maintain set Quality Standards through continuous improvement of Products. Created and authored documents for the standardization of Work Procedures, 5QC documents and other procedures needed in the production lines
• Served as middleman of the manufacturing line and support sections regarding the technical and quality requirements of the products and process and sees to it that these requirements are applied
• Performed experiments and other related studies using different engineering tools (FMEA, SPC, Six Sigma and root cause analysis) to determine its feasibility, applicability and reliability according to standards.
• Performed failure analysis of Clean room and Test line failed drives using knowledge in Hard Disk Drive processes, parts, equipments and knowledge in HDD performance and formulated effective countermeasures to prevent failure recurrence and improve total yield.
• Assisted and explained processes during Audit-Internal, FCS, ISO and Customer Audits. Conducted monthly process audits to maintain that standards are being followed as designed.
• Proposed modifications to improve process capability and enhance production.