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Senior Quality Assurance Analyst Resume

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SUMMARY:

  • Over Eighteen years of experience in IT industry with emphasis in Automation / Manual testing of Web and Client/Server based applications.
  • Expertise in Testing levels like Sanity, System, Inter - System and Regression Testing, Usability Testing
  • Experienced in preparing Automation strategy, Test Plan, Test Design, Traceability, Test
  • Extensive knowledge about Software Testing life cycle (STLC).
  • Good understanding of Web service components like WSDL, SOAP, REST, XML.
  • Experienced in automation of Web service based, Browser based and GUI less applications.
  • Regular Interaction with Business users, System Analysts, Development team for delivering quality software.
  • Excellent Analytical and Communication skills.
  • Remarkable ability to quickly learn to use new software and get accustomed to a team.
  • Leads complex projects as necessary and provides technical guidance and direction to junior staff members.
  • Active team participant for multiple software products to include desktop and web in an Agile environment.
  • Interviewed and Evaluated new employee candidates. Participated with Human Resources in defining department career path criteria within the Quality Assurance department.
  • Experienced in Agile, Waterfall and Scrum Methodologies.
  • Extensive Experience in Developing QA Standards, Test Plans, Test Strategy, Test Scenarios, Traceability Matrix and Test Cases based on Business and Functional Specifications.
  • Good at bug-reporting and bug-tracking using the test management tools
  • Expertise in Backend and Regression testing for complex software projects in distributed Client/Server and Web-based applications.
  • Video and live Streaming Testing
  • Demonstrated creative, systematic, problem solving and follow through strengths.
  • Polished professional and versatile team player with excellent verbal, written, and interpersonal skills.
  • Expertise in testing of application developed using JAVA, J2EE, VB and .NET architectures
  • Performed backend testing using SQL Queries and PLSQL.
  • Involved in Integration, System, Functional, GUI, User Acceptance and Regression Testing & Back-end testing, Web services and API level testing using SOAP UI.
  • Possess excellent communication and organization skills with the ability to adapt to a new environment.
  • Motivated self-starter with exceptional interpersonal skills. Good team player with the ability to work in time sensitive environments.
  • Worked with Offshore group and help to avoid misunderstandings and keep the project on track.

TECHNICAL SKILLS:

Testing Tools: SOAP UI, API web services, QTP, Test Manager, Win runner, Visual Studio (TFS)

Defect tracking tools: Quality Center, Test Director, JIRA, HP Quality Center, Test Director,DDTS, Jira, Rational Clear Quest, Track gear, Track Web, PVCS Tracker

Operating Systems: MS DOS, Windows 95, 98, 2000, NT, XP, UNIX, Linux, VxWorks, Wind River, Sun Solaris, Vista. Windows 2000.

Languages: C, Visual Basic 5.0/4.0, FrontPage4.0, .net, ASP.net, VB.net,JAVA, J2EE, VB script, C++, XML, HTML, PLSQL, Groovy Script

Database: Server 2000, SQL PLUS 3.3, PL/SQL, SQL Forms 4.5, SQL Report Writer

Quality Assurance: Client / Server Testing, Web Base Testing, Epic, Quality Assurance Testing, Cloud Computing, Quality Control, Backend Testing, Black Box Testing, GUI Testing, Functional Testing, Video Testing, Integration Testing, Regression Testing, Stress Testing and Load Testing, SAOP, HL7 Testing, Oracle Table manipulation using SQL & TOAD, SQR 4.0, Reports 2.5, TOAD, Source Control, Robot, WinRunner, Test Director, DDTS, Jira, Rational Clear Quest, Track gear, Track Web, PVCS Tracker, Visual Interdev, Oracle SQL Developer(1.0.0.15), Star Team, HP-Quality Center, Cloud Computing, Rest API.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Quality Assurance Analyst

Responsibilities:

  • Successfully working on high profile projects for both web and desktop applications in the Legal/Litigation discovery industry.
  • Designed, structured and executed QA strategies for automation platforms Soap UI 5.1, HP Quality Center, Test Manager 2013,Visual Studio 2013 TFS and SQL Developer 4.0, API platform.
  • Successfully lead web application project with limited documentation in a Waterfall and Agile environment Assisted with test case creation and testing for desktop and Web applications utilized by Legal industry. Coordinated and structured web testing strategies.
  • Prioritized multiple projects activities, to develop and maintain modular and extensible QA test automation frameworks for multiple concurrent projects to meet deadlines.
  • Worked in association with developer teams, finding, discussing, documenting, recreating, troubleshooting, debugging, verifying and reporting problems or bugs.
  • Testing REST Web Services using API Explorer/SOAPUI
  • Video and Live Streaming Testing
  • Responsibilities include performing comprehensive software testing and certification for multiple web and desktop applications. Writes and edits test plans and cases, receives and verifies requests for software modifications, and interacts with software engineers on defect status and resolution.
  • Working on the Analytic piece in the application where periodically long running batch jobs refresh data.
  • Developed and maintained complete test suites based on design requirements and functional specifications.
  • Responsible for the set up and configuration of test desktops and Virtual Machines- to include servers and multiple OS configurations. Test lab coordination,
  • Installed necessary software, built VMware or Ghost image, and tested software for client acceptability and interface-specific compatibility. Process creation and improvement for Quality Assurance team.
  • Work client escalations including communication with support and development to resolution.
  • Maintained an active involvement with the Development department in determining new features and improvement for future software releases.
  • Became the main point of contact for escalated issues from the Support department, providing timely resolutions for the most complex technical issues encountered by clients.
  • Involved in the Employee Activity Committee, including coordination of numerous aspects of an office relocation.
  • Took initiative to maintain the QA/Development computer lab, ensuring that appropriate testing environments are available for desktop and client-server applications for both the Quality Assurance and Software Development departments.
  • Worked closely with Project Managers (PMs) to develop project schedule, estimate QA resource hours for testing and software deployment
  • Identifying the testable requirements and prepare the test strategy, Test Plans, Test cases.
  • Involved in sprint planning for QA test cycle, estimation and creation of Test Strategy, Test Plan, Test Cases and Test Suites.
  • Telerik Test Studio the tool to test automation support for web and desktop applications
  • Preparation, running and maintenance of Test Suites for Smoke Regression, Integration and Ad-Hoc testing
  • Released sign offs based on test results and monthly project reports
  • Coordinated work team members to resolve queries and provide any support that is required.
  • Writing SQL queries against the database for various testing purposes.
  • Attending Backlog Grooming, Sprint Planning, Sprint Retrospective and Daily scrum calls
  • Writing Manual Test Cases in Rally and executing them

Confidential

Quality Assurance Analyst

Responsibilities:

  • Responsible for performing functional and regression testing of core products including the testing multiple combinations of the products requiring the use of various application servers, databases, operating systems.
  • Perform Quality Assurance and Testing tasks on a complex interface named Confidential . Confidential Interface is a server that receives HL7 (Health Level seven) messages before posting them on the application server. The primary goal of HL7 is to provide standards for the exchange of data among healthcare computer applications. Update the HL7 messages in vi editor and process it. Backend testing was done using Unix, Linux and SQL statements using Oracle SQL Developer. Responsibilities included writing the test cases and executing the test cases using test Director.
  • Responsible for creating Daily and Weekly Defect and Testing Status Reports from HP QC 10.0 and reports to Project Manager, and to the Business during Test Execution Phase
  • Worked closely with the software developers and designers to understand features and technical implementation
  • Involved in sprint planning for QA test cycle, estimation and creation of Test Strategy, Test Plan, Test Cases and Test Suites
  • For the web version of the system, tested browser's ability to identify various Web objects and hyperlinks created for the system and reported the "broken links" as defects
  • Developed Test Scenarios and Test Cases, Structured System Testing, software documentation from business, technical and functional requirements
  • Performed manual testing of the entire application
  • Executed Data Driven test cases and compared the actual with the expected results
  • Created Test scenarios and Test cases based on the User stories and functional specifications.
  • Testing compatibility of software under various Internet Browsers.
  • Performed extensive manual testing on critical functionalities of the application.
  • Created and tested scenarios using positive and negative test data.
  • Utilized HP Quality Center for test management and defect tracking purposes

Confidential

Quality Assurance Lead

Responsibilities:

  • Perform Quality Assurance and Testing tasks on complex Loan Origination software named Confidential . Help the Business and IT define requirements in a logical manner.
  • Create test cases from a set of Requirements and enter test cases/procedures into Mercury Quality Center(formerly Test Director).
  • Create defects using Jira and Verify them once returned. Received numerous meritorious raises in only 2 months due to my ability to: take initiatives, help others learn and grow, and learn/perform at a very fast pace. Work with Rapid SQL in order to test the Oracle DB

Confidential

Software QA Analyst

Responsibilities:

  • Project: Worked on Data Center Move Project, undertaken by Confidential for moving applications from their old server locations at their Riverfront, Denver Colorado unit to their new location at Meridian, Denver Colorado without unacceptable interruption to the business and their support applications.
  • Participated in DC Move’s strategy build meeting for identifying applications in bundles and forecasting risk involved. Participated in intensive planning and implementation of DCMove work. Made and implemented Test Plans for applications for SAT testing and business validation. Studied Test Director to keep track of Defects identified by SAT team.

Confidential

Senior Software QA Test Engineer

Responsibilities:

  • Tested AMOF web based integrated work flow provisioning system contained of the following modules: CAM - customer account manager, CPM - customer product manager, CPO - customer product ordering, Java, JavaScript, Web Logic, XML, XSLT, Web Services, UNIX, OS 400, Oracle database, Sybase database, .net applications, SQL Server, Defect tracking system - Test Director 8.0., Composed test cases and tracked IR’s.
  • Testing was done using Main frame.
  • Participated in the requirements meetings. Composed requirements and created test cases. Used WinRunner Mercury tool for executed test cases.

Confidential

Senior Software QA Test Engineer

Responsibilities:

  • Performs unit and integration testing in the trima and Elutra (CES) software development groups on MS Windows 2000 and MS SQL 2000 and UNIX platforms in Oracle and Sybase test environments. Applications on which testing was done was Epic applications, web and client/server Based applications.
  • Worked on Cadence module which accommodates the needs of each clinician, room, and piece of equipment.
  • Also worked on HL7 (Health Level 7) Protocol to transfer data.
  • Simple Network Management Protocol (SNMP) application layer protocol that facilitates the exchange management information between network devices was used.

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