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Sr. Quality Assurance Engineer Resume

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Chicago, IL

SUMMARY:

  • Skilled leader with Quality Assurance / Business Analyst experience within the financial industry.
  • Key strengths include analyzing requirements, estimation, testing, issue and risk management, defect management, and reporting. Focus on improving and implementing QA processes and methodologies.
  • Experience managing offshore as well as onsite quality assurance testing teams.
  • Collaborate with Stakeholders/PMO to applying effective QA rigor throughout the System Development Life Cycle.

TECHNICAL SKILLS:

Specialties: Continuous Process Improvement, Root Cause Analysis, Risk Management, Waterfall, Agile, UNIX, Training & Development, CA Rally, Gap Analysis, WebEx.

Testing Tools: ALM Quality Center, CA Rally

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Quality Assurance Engineer

Responsibilities:
  • Support Test as a Service model by partnering with IT and business teams on effective testing, participating in UAT testing, defect triage, defect management and project health calls.
  • Efficiently manage test Planning and execution for new existing programs, tools usage and techniques for acceptability, usability, and functionality.
  • Assess testing processes across Confidential organization including: UAT, performance & regression. Document and analyze leading practices to define future state standards & controls.
  • Develop and maintain standard methodologies that focus on effectiveness and efficiency of the requirements and testing process. Outputs include repeatable project plans, standard testing approaches, quality management metrics and elimination of non - value Added steps.
  • Assess application team’s testing process; suggest and influence to make effective process change
  • Work with the Enterprise QA COE Delivery Team to automate functional testing for key applications, ensuring script coverage is adequate and clearly defined validation criteria. Identify controls to maintain current regression scripts.
  • Work closely with project teams to provide effective test artifacts during the PMO/Tollgate process
  • Provide ALM training to several project teams for managing requirements, test cases and defects

Confidential, Chicago, IL

Quality Assurance Analyst - Contractor

Responsibilities:
  • Reviewed requirements and participated in requirement reviews.
  • Documented test strategy plans and test plans.
  • Documented and executed test cases in a fast paced, customer focused environment.
  • Reviewed the test cases internally and externally.
  • Defect Management process.
  • Provided daily test planning and execution status to management.

Confidential, Chicago, IL

Quality Assurance Analyst

Responsibilities:
  • Responsible for performing system, integration and regression testing for a suite of web-based and back office Futures and Options trading applications
  • Develop, maintain and execute manual and automation test cases
  • Participate and provide input in requirement and technical design review meetings
  • Work in a highly collaborative environment with a team of QA analysts, software developers, project managers/ business analysts, and business representatives in an Agile environment

Confidential, Chicago, Illinois

Quality Control Specialist

Responsibilities:
  • Reviewed and verified the quality of the functional deliverables against processes, guidelines, templates and standards.
  • Resolved environment and infrastructure needs and issues. Developed a strong working relationship with offshore providers.
  • Monitored and reported to manager offshore project progress, issues and risk assessment.
  • Assisted with users’ acceptance testing (UAT) as needed.
  • Established Test Directory Repository and administered access/use.

Sr. Quality Assurance/Sr. Business Analyst

Confidential

Responsibilities:
  • Created, executed and maintained functional, integration, and regression test cases to track system defects; evaluated processes and made recommendations to solve problematic system issues.
  • Calculated test effort estimates based on test scope and functional requirements.
  • Worked closely with development team management to define and measure the performance of testing services provided on each project.
  • Administered test tools, added users/databases and trained users.
  • Reviewed and approved business functional requirements for new and existing applications.
  • Partnered with designers, developers and customers in designing testing procedures. Assessed requirements to ensure all information is documented.

Funds Transfer Supervisor

Confidential

Responsibilities:
  • Oversaw and coordinated daily activities of a staff of 12 including interviewing, hiring, training, scheduling and evaluating employee performance.
  • Monitored the efficient flow of funds transactions (Fedwire and SWIFT) as well as AML transactions
  • Updated funds transfer system; provided troubleshooting and problem resolution.
  • Maintained budgetary numbers; set financial goals for staff members and ensured objectives were met and exceeded on a consistent basis.

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