Cluster Lead, Client Relationship/ Team Resourcing , Qa Specialist. Resume
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Charlotte, NC
SUMMARY:
- Well versed in Managing various Teams under Functional testing, Automation Testing and QA in mainframe systems, Java based UI, MDM Technologies and Database Testing.
- Created an Analytical Framework defining the KPI’s/ROI’s of different LOB in Consumer and Investment Banking.
- Led and Coordinate different strategies in Business Analytics, Data Visualization, Forecasting, Predictive Analysis, Estimation of Resource Usage and Alignment.
- Well versed in project planning, project team management, solutions implementation, Testing management, QA standards and best practices.
- Successfully Coordinated complete application Testing life - cycle including requirements gathering, analysis, planning, execution and Production Support/ Certification.
- Managed Client end relationship, Resource Management, Statistical analysis and reporting, Delivery, Project dispatch and Release end activities.
- Experience in firm financial planning, strategies with key release end metrics.
- Managed Cluster under WebServices portfolio for number of resources across shores, opportunities, and other related work for the Team including recruitment experience.
- As part of Automation Testing, lead the efforts from the development nd execution as a Techno-functional Lead.
- As part of Testing fraternity managed and coordinated different Testing Teams in Core Banking, Consumer Cards, Loans, Mortgages and Product Campaign Integration
TECHNICAL SKILLS:
Analytics: Tableau, IBM SPSS, Excel Analytics, R
BI & Reporting Tools: Tableau 9.1 Desktop, OBIEE
Database: Oracle 11g, SQL Server 2012, DB2
HP Tools: HP ALM Test Management, HP UFT
IBM Tools: IBM RIT, RFT, Infosphere (MDM Technology)
Platform: SharePoint 2010/2007
Service: SOAP UI
Languages: Java, SQL, VB
Mainframe: JCL, Rexx utilities
PROFESSIONAL EXPERIENCE:
Confidential, Charlotte, NC
Cluster Lead, Client Relationship/ Team Resourcing, QA specialist.
Responsibilities:
- Providing Client with necessary support from Team Resourcing. Serving as the SPOC for any issues related to any of the Client Operations.
- Being the Client Relationship POC, ensuring the face of the company involved in creating business and profit stand point of view.
- Serving as SPOC for different kind of Client Escalation / Appreciation.
- Defining and Improving processes to ensure alignment between the business strategies and application technology roadmap for some Key Performance Indicator for Confidential with Tableau and R Analytics.
- Defining and creating Automation architecture framework for BOA Consumer Product Testing. Solely responsible for implementation along with the Client Team.
- Working with business clients and product owners to review business drivers, needs, and strategies to anticipate future business / technology needs.
- Provide expert knowledge of solution / application architecture, and consult with business and other ITS technology teams.
- Improving processes to ensure alignment between the business strategies and application technology roadmap.
- Defining and validating non-functional (technical) requirements, and establishing traceability between requirements.
- Providing input to Testing phase of project initiation documents including objectives, scope, approach, estimates, and deliverables, when needed.
- Providing support / guidance to Testing teams during the analysis, requirement, and testing processes.
- Working closely with Performance Engineering and our Web/Infrastructure Technology teams on defining the Strategy.
- Participating, and technically leading when needed, production troubleshooting and 'War Room' Activities.
- Participating in design sessions led by Application Architects, when needed.
- Instilling a culture of execution, operational excellence, and accountability.
- Seeking and capitalizing on opportunities to improve productivity, improving time-to-market, improving solutions quality, and improving cost effectiveness.
- Anticipating barriers to change and creating opportunities to remove them.
- Creating a culture which is based on knowledge sharing and learning from best practices.
- Exhibiting high level of professional flexibility and volunteering innovation and new ideas.
- Driving the collaborative development of technology strategy, technology standards, roadmaps, and practices.
Confidential
Product Integration & Testing Lead, Production Certification
Responsibilities:
- Defining and Leading Testing strategy efforts from an Offshore Delivery perspective. Involved in Product Unit Testing, Integration Testing, UAT and Production Certification. Was deployed as a SWAT Team specialist since the phase of this project was Code Red.
- Design and development of SharePoint custom application with extensive business logic and security to manage requirements of data need.
- Customization to SharePoint master page.
- Traceability Reports creation (Local and Auto report)
- Application, bug fixes and troubleshooting of the product application.
- Troubleshooting and fixing environment related issues for product application.
- Create design documents based on requirements. Advice and mentor team members as needed.
- Created automated tests for functional testing of the system.
- Extensive use of Business Intelligence tool like OBIEE and Excel analytics for dashboards and reporting strategy .
- Microsoft SharePoint 2010 upgrade, site template customization, Site definition customization, taxonomy, content management, collaboration, Workflow, custom web parts, reports, Business Data Catalog, Search, Excel Services.
- Oracle, SQL Server, IBM RIT Tool.
- Microsoft Office 2007, SharePoint Content Management.
Confidential
QA specialist, Offsite Co-coordinator.
Responsibilities:
- Test Management, QA specialist for Mainframe technologies. Involved in Testing phase of Functional and Automation Testing.
- Leading the Agile delivery of Testing phase for MDM Technology related project .
- Use of ACORD specification for transfer of data with external applications.
- Development of external facing SharePoint portals with extensive workflow capabilities to manage client projects
- End to end project management and Coordination of a project with very aggressive timeline.
- Created scope document, BRD document and Project plans for the project. Interviewed offshore team members
- Gave presentations to client for use of new technology (Hexawise) for future projects.
- Test Planning for Unit testing and SIT
- Test scenario development
- Test Data management
- Test scripts development
- Execution of test scripts
- Component testing using Eclipse
- Toad for Oracle Database Testing