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Cluster Lead, Client Relationship/ Team Resourcing , Qa Specialist. Resume

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Charlotte, NC

SUMMARY:

  • Well versed in Managing various Teams under Functional testing, Automation Testing and QA in mainframe systems, Java based UI, MDM Technologies and Database Testing.
  • Created an Analytical Framework defining the KPI’s/ROI’s of different LOB in Consumer and Investment Banking.
  • Led and Coordinate different strategies in Business Analytics, Data Visualization, Forecasting, Predictive Analysis, Estimation of Resource Usage and Alignment.
  • Well versed in project planning, project team management, solutions implementation, Testing management, QA standards and best practices.
  • Successfully Coordinated complete application Testing life - cycle including requirements gathering, analysis, planning, execution and Production Support/ Certification.
  • Managed Client end relationship, Resource Management, Statistical analysis and reporting, Delivery, Project dispatch and Release end activities.
  • Experience in firm financial planning, strategies with key release end metrics.
  • Managed Cluster under WebServices portfolio for number of resources across shores, opportunities, and other related work for the Team including recruitment experience.
  • As part of Automation Testing, lead the efforts from the development nd execution as a Techno-functional Lead.
  • As part of Testing fraternity managed and coordinated different Testing Teams in Core Banking, Consumer Cards, Loans, Mortgages and Product Campaign Integration

TECHNICAL SKILLS:

Analytics: Tableau, IBM SPSS, Excel Analytics, R

BI & Reporting Tools: Tableau 9.1 Desktop, OBIEE

Database: Oracle 11g, SQL Server 2012, DB2

HP Tools: HP ALM Test Management, HP UFT

IBM Tools: IBM RIT, RFT, Infosphere (MDM Technology)

Platform: SharePoint 2010/2007

Service: SOAP UI

Languages: Java, SQL, VB

Mainframe: JCL, Rexx utilities

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Cluster Lead, Client Relationship/ Team Resourcing, QA specialist.

Responsibilities:

  • Providing Client with necessary support from Team Resourcing. Serving as the SPOC for any issues related to any of the Client Operations.
  • Being the Client Relationship POC, ensuring the face of the company involved in creating business and profit stand point of view.
  • Serving as SPOC for different kind of Client Escalation / Appreciation.
  • Defining and Improving processes to ensure alignment between the business strategies and application technology roadmap for some Key Performance Indicator for Confidential with Tableau and R Analytics.
  • Defining and creating Automation architecture framework for BOA Consumer Product Testing. Solely responsible for implementation along with the Client Team.
  • Working with business clients and product owners to review business drivers, needs, and strategies to anticipate future business / technology needs.
  • Provide expert knowledge of solution / application architecture, and consult with business and other ITS technology teams.
  • Improving processes to ensure alignment between the business strategies and application technology roadmap.
  • Defining and validating non-functional (technical) requirements, and establishing traceability between requirements.
  • Providing input to Testing phase of project initiation documents including objectives, scope, approach, estimates, and deliverables, when needed.
  • Providing support / guidance to Testing teams during the analysis, requirement, and testing processes.
  • Working closely with Performance Engineering and our Web/Infrastructure Technology teams on defining the Strategy.
  • Participating, and technically leading when needed, production troubleshooting and 'War Room' Activities.
  • Participating in design sessions led by Application Architects, when needed.
  • Instilling a culture of execution, operational excellence, and accountability.
  • Seeking and capitalizing on opportunities to improve productivity, improving time-to-market, improving solutions quality, and improving cost effectiveness.
  • Anticipating barriers to change and creating opportunities to remove them.
  • Creating a culture which is based on knowledge sharing and learning from best practices.
  • Exhibiting high level of professional flexibility and volunteering innovation and new ideas.
  • Driving the collaborative development of technology strategy, technology standards, roadmaps, and practices.

Confidential

Product Integration & Testing Lead, Production Certification

Responsibilities:

  • Defining and Leading Testing strategy efforts from an Offshore Delivery perspective. Involved in Product Unit Testing, Integration Testing, UAT and Production Certification. Was deployed as a SWAT Team specialist since the phase of this project was Code Red.
  • Design and development of SharePoint custom application with extensive business logic and security to manage requirements of data need.
  • Customization to SharePoint master page.
  • Traceability Reports creation (Local and Auto report)
  • Application, bug fixes and troubleshooting of the product application.
  • Troubleshooting and fixing environment related issues for product application.
  • Create design documents based on requirements. Advice and mentor team members as needed.
  • Created automated tests for functional testing of the system.
  • Extensive use of Business Intelligence tool like OBIEE and Excel analytics for dashboards and reporting strategy .
  • Microsoft SharePoint 2010 upgrade, site template customization, Site definition customization, taxonomy, content management, collaboration, Workflow, custom web parts, reports, Business Data Catalog, Search, Excel Services.
  • Oracle, SQL Server, IBM RIT Tool.
  • Microsoft Office 2007, SharePoint Content Management.

Confidential

QA specialist, Offsite Co-coordinator.

Responsibilities:

  • Test Management, QA specialist for Mainframe technologies. Involved in Testing phase of Functional and Automation Testing.
  • Leading the Agile delivery of Testing phase for MDM Technology related project .
  • Use of ACORD specification for transfer of data with external applications.
  • Development of external facing SharePoint portals with extensive workflow capabilities to manage client projects
  • End to end project management and Coordination of a project with very aggressive timeline.
  • Created scope document, BRD document and Project plans for the project. Interviewed offshore team members
  • Gave presentations to client for use of new technology (Hexawise) for future projects.
  • Test Planning for Unit testing and SIT
  • Test scenario development
  • Test Data management
  • Test scripts development
  • Execution of test scripts
  • Component testing using Eclipse
  • Toad for Oracle Database Testing

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