SUMMARY:

• Proactive, results - driven leader with 15 years of QA Consulting, Requirement Analysis, Agile/waterfall Management, Estimations, Risk management, Client Management & project leadership experience covering a full scope and breadth of Information Technology disciplines of applications and testing deliverables with over 8 years of experience in United States of America.
• Expertise in performing Black Box, Functional Testing, Sanity/Smoke testing, GUI testing, Integration testing, User Acceptance testing, Migration testing, Browser Compatibility testing, Accessibility testing, Mobile Application testing and Device testing ie.,Tablet, iPad, Mobile Testing and Involved End To End testing.
• Extensive business knowledge of Group Life Insurance, Ingenium Product, Insurance Premium calculation, Long Term Care, Claims processing, Billing, Critical Illness, Voluntary Benefits, BASEL implementation, Credit risk management, Mortgage, Deposit account, Fleet maintenance and Privacy management.
• Recognized for the ability to successfully lead large multi-discipline, cross teams, and end users to provide test strategy, design test plan, develop test cases/test scripts and execute test cases (SIT and UAT) for complex software development/maintenance and infrastructure upgrade.
• Demonstrated ability to manage, prioritize multiple projects, prepare estimation (L0/L1/L2), prepare test project plan, meet deadlines and multi-task in a fast-paced work environment.
• Executed testing projects developed on domains such as Insurance, Banking, Retail and distribution.
• Established well defined software development Testing Life Cycle processes and methodologies to drive efficiency, consistency, and productivity.
• Exceptional customer interaction with good experience in offshore on-site blended delivery model and offshore transition.
• Extensively worked in ETL/Database testing, Mainframe testing, Web services testing and product testing.

TECHNICAL SKILLS:

Web languages: Java, C++

Testing Tools: ALM, Quality Center, JIRA, Rational Clearquest, Selenium and Test Director

Enterprise Service Bus: message broker

PM tools: SharePoint Server and Microsoft Project Plan

Continuous Integration: Jenkins, Quick Build

Database: SQL Server, Tera Data, Oracle, Db2, Access

Tools: Data Stage, Informatica and Meta Data tool

PROFESSIONAL EXPERIENCE:

Confidential, Cary, NC

QA Program Manager

• Define QA processes and setting up QA standards for larger projects.
• Proficient in analyzing and translating business requirements to Test Scenarios and Test Cases.
• Member of ‘Change Management Review Board’ and make sure the change review process adhered before the change is implemented.
• Responsible for Test Tools Development and QA configuration management activities.
• Preparation of Test Strategy, Test Reporting Guidelines, and Master Test Plan.
• Estimate for all QA projects and manage financial for IBM QA team.
• Prepare Monthly Invoice.
• Test management/Defects management using Expertise in ALM/HP QC 10/JIRA tools.
• Participate in QA Project status meetings and provide Test planning guidance and advice to offshore.
• Schedule and Drive Test Strategy review meeting and track all issues to closure.
• Preparation of Metrics, Quarterly Dash Board and Daily/ Weekly status report project staffing and changes.
• Leading functional testing, regression testing, cross browser testing, mobile application testing and E2E testing.
• Resource management and project delivery.
• Risk and Escalation management.
• Customer relationship management. Addressing issues of performance, scalability, reliability, extensibility, manageability, and security.
• Prepare & review reusable testing components, snapshots from projects to industrialize and operationalize best practices across projects

Confidential

Off-shore Test Manager

• Provide leadership and direction to project team by understanding business processes, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained always.
• Effective communication is maintained between client, near shore and onshore teams for on time delivery and service high availability.
• Ensuring delivery excellence, taking up ownership of projects and ensuring customer satisfaction.
• Develop cost allocation plans and prepare monthly invoice.
• Mentoring and motivating team always
• Showcase Organization’s skills, capabilities and service offerings
• Creating communication plans, and reports project status back to management
• Performed extensive Functional Testing, Regression Testing, End-to-End testing, Usability testing, Comparison,, Cross Browser Testing on iOS and Android Mobile application testing for Dental Insurance and GSP (Global Service Platform).
• Making sure to meet all the SLAs and OLAs.
• Creating QA solutions for Information technology development and maintenance projects.
• Leading & managing larger QA team including web/web services automation team.
• Customer relationship management.
• QA Project Management presentations and meetings.
• Preparation of Test Strategy, Test Reporting Guidelines and Master Test Plan.
• Schedule and Drive Test Strategy review meeting and track all issues to closure.
• Defining the scope of testing within the context of each release / delivery.
• Participate in QA Project status meetings and provide Test planning guidance and advice to offshore.
• Preparation of QA Metrics, QA Quarterly Dash Board and QA Daily/ Weekly status report.

Confidential, Greenville, SC

QA Group Life Lead

• Delivering the work product on or Before Client Service level Agreement Time.
• Handling escalations and resolving customer complaints.
• Planning, estimation, preparing proposals.
• Preparation of Test Strategy, Test Reporting Guidelines and Master Test Plan.
• Review functional and business requirements and maintained QA traceability of test cases.
• Prepare estimation for all projects and managed financial for IBM QA team.
• Prepare/execute test scenarios and test cases for Ingenium group life applications and mainframe legacy systems.
• Write/Review complex SQL scripts for Data testing.
• Use SOAP UI for validating request/response XMLs.
• Test management/Defects management using Expertise in HP QC 10/JIRA tools.
• Participate in QA Project status meetings and provide Test planning guidance and advice to offshore.
• Defining the scope of testing within the context of each release / delivery.
• Responsible for all Test, Test Tools Development and configuration management activities.
• Schedule and Drive Test Strategy review meeting and track all issues to closure.

Confidential, Charlotte, NC

ETL SIT Team Lead

• Act as a lead, mentor and co-coordinator for on-shore and off-shore team.
• Hire and train new team members.
• Responsible for end to end System Integration Test (SIT).
• Analyze Mapping transformation/Macro/Micro design documents, understanding of Data model using Erwin data model.
• Prepare ETL test strategy.
• Prepare traceability matrix, Write and Review test cases/SQL scripts.
• Setting up the call with functional team and technical team for clarifications.
• Preparing test execution plan for each cycle.
• Loading data set files in Teradata using data stage tool.
• Test Target tables for multiple data loads and testing of CDC (Change Data Control).
• Executing test cases and SQL scripts and analyzing the test results.
• Analyze the bugs and reported defects in Quality Center.
• Responsible for Defect management and daily status.
• Prepare test summary report and sign off document for test completion.
• Supported UAT team, analyzing the UAT, production defects & Providing Test Miss Analysis Report and improvement plan.

Confidential, Bentonville, AR

QA Lead

• Act as a Single point of Contact for Supplier module.
• Responsible for end to end System Integration Test (SIT).
• Analyze Mapping transformation/Macro/Micro design documents, understanding of Data model using Erwin data model.
• Initiating the meeting with Business people to meet the business expectations.
• Responsible for coordinating the team for end to end testing.
• Generate mapping spread sheet.
• Supporting the UK team and other vendor for analyzing the issues in MDM Supplier.
• Writing the SQL scripts/test cases to validate the data between staging database and MDM database for supplier.
• Generating the test data for UI unit testing and functional testing.
• Executing the SQL scripts for validating the data between Staging and MDM under huge pressure.
• Analyzing the results and submit the defects and communicate the issues immediately to development team within short period.

Confidential, Charlotte, NC

Senior QA Analyst

• Acting as a team lead and coordinated the team for semantic layer testing.
• Prepare test strategy and master test plan.
• Hire and train new team members.
• Responsible for end to end System Integration Test (SIT).
• Analyze Mapping transformation/Macro/Micro design documents, understanding of Data model using Erwin data model.
• Test Planning and test execution of Source Layer, Enterprise Layer, Application Layer and Meta Data Management.
• Test the various source systems - credit score, Mortgage, deposit and STAR views.
• Write/review the test cases and test scripts in Tera data SQL assistant.
• Execute the SQL test scripts and debugging test SQL test scripts.
• Submit the defects and analyze UAT defects.

Confidential, Lake Forest, CA

QA Analyst

• Preparing exhaustive test cases for testing the product.
• Review of work requests plan, Analysis, Specifications, test plan, and functional/regression testing results overseeing the Quality procedures
• Understanding of use case documents, writing test cases and mapping the test cases into Use cases.
• Executing the test cases for functional and regression testing.
• Responsible for Defect management.
• Daily/Weekly status reporting to the client and management team.

Confidential

Senior Test Engineer

• Preparing exhaustive test cases for testing the product.
• Review of work requests plan, Analysis, Specifications, test plan, and functional/regression testing results overseeing the Quality procedures
• Responsible for analyzing the business requirement documents, identifying the test cases, writing test cases and reviewing test cases.
• Executing test cases and reporting defects in Clearquest.
• Conducting system testing, regression testing and Ad hoc testing of an application.
• Train new testers in Fleet maintenance module.