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Software Quality Analyst Resume

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San Francisco, CA

SUMMARY:

  • 5 years of experience as a Software Quality Assurance Analyst/Engineer on Client/Server, GUI and Web based applications.
  • Proficient in Manual and Automated Testing Tools such as Selenium, Jira, Quality Center, Rational suite (RIT) and SoapUI.
  • Strong working knowledge of all stages within Software Development Life Cycle (SDLC) methodologies such as Waterfall and Agile - Scrum.
  • Proficient in analyzing Business requirements, Use Cases to create and maintain the Test plan, Traceability matrix, Manual and Automation Test Scripts, Test cases and generating Reports.
  • Experience in back-end testing to query and access Oracle database using complex SQL queries.
  • Worked in all phases of Black Box (Front End) and White Box (Back End) Testing of the application beginning from the preparation of Test Plan, Test Cases and Test Scripts.
  • Experience in Middle-ware Web Service testing using XML and SoapUI.
  • Proficient in testing Mobile Applications on Android and iOS platforms.
  • Good experience of REST API, Functional, Batch, Unit, Integration, Regression, White-Box, Black-Box Testing.
  • Expert in multiplatform cross browser UI and UX testing.
  • Strong attention to details in verifying and validating UI elements in webpage and link navigations.
  • Achieved stable interaction with external applications by performing System Integration Tests.
  • Proficient in using Bug tracking and Test management tools like Bugzilla, JIRA, and Quality Center and Clear Quest.
  • Worked closely with Business Analyst, Software Engineers, Business management, third-party vendors and cross-functional teams in different geographical location.
  • Involved in raising ambiguities in FRD/Specification walk through sessions to detect defects in early stages.
  • Lead the creation, preparation, and conduct reviews of Quality Assurance artifact.
  • Derived UAT Test Cases based on the FRD.
  • Master's in Computer Science from California State University Fullerton with extensive study on software Verification and Validation, Configuration Management, Requirement Traceability etc.

TECHNICAL SKILLS:

Programming Languages: Java, Java Script, HTML5, CSS3, XML.

Database/OS: MySQL, Oracle.

Application Software/Server: MS Office Suite, Jenkins, IBM Rational (Rational Integration Tester), SoapUI, Eclipse, Selenium Web Driver.

Defect Tracking Tools: HP Quality Center, IBM Clear Quest, JIRA.

Operation Systems: Windows XP, Windows 7, Windows 8, Mac OSX, UNIX, Android, iOS

PROFESSIONAL EXPERIENCE:

Software Quality Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Reviewed Business Requirement Document and wrote test plans to outline testing efforts.
  • Contributed to requirement analysis and ambiguity reviews.
  • Wrote test cases that cover all positive and negative scenarios of the system.
  • Wrote and executed several UI Test cases to validate presence and absence of elements on User Interface.
  • Automated test cases using Selenium Web Driver and TestNG framework.
  • Enhanced existing testing frame works and coding new framework to automate most current functionality.
  • Used Maven and Jenkins for continuous build and integration.
  • Maintained test cases in Quality Center and linked them to requirements.
  • Verified functionality on multiple browsers on desktop and on Mobile OS such has iOS and Android.
  • Enhanced regression test cases to meet the current requirements.
  • Performed Back-end database testing using complex SQL Queries.
  • Ensured defect tracking through IBM Clear Quest and followed up with developers for their resolution.
  • Linked web services test suits in HP Quality Center to RIT for automated test runs.
  • Generated testing reports for Project Managers, Business Analyst and Developers and participated in daily scrums and defect review calls.
  • Showcased excellent leadership skills by leading a team of more than 4 resources for multiple projects.
  • Reduced regression-testing efforts by archiving test cases that were based on Legacy environment.
  • Achieved over 95% test environment availability by performing smoked tests.
  • Performed web Services testing using SoapUI to facilitate integration across different functional platforms.

Quality Assurance Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Analyzing Business Requirement Document and raised ambiguities for discussion with BA and PMs.
  • Coordinated with Project Managers, Business Analyst and other stakeholders to determine scope of testing.
  • Wrote and executed several UAT Test cases by referring Flow Charts and BRDs.
  • Test automation using Selenium IDE and Web Driver 2.0.
  • Verified presence of web elements and web content using Java Script.
  • Tested access rights and permission for different user functionalities of the system.
  • Logged defects in Microsoft Excel and followed up with developers for their resolution.
  • Participated in daily Scrum and provided testing updates to Project Managers.
  • Actively participated in defect meeting and re-testing after defect fixes.

Software Quality Analyst,

Confidential, San Francisco, CA

Responsibilities:

  • Handled more than 12 projects collectively including credit card rewards redemption and claims reporting.
  • Participated in Functional Specification Document walk through and understood the new functionality for the release and raised ambiguities.
  • Delivered test plan and test cases to test the functionality of the system and verified if all the requirements are tested.
  • Ensured stable environment though out testing phase by running smoke test suits.
  • Performed Schema Validation in Oxygen XML developer.
  • Maintained the test Cases in HP Quality Center and linked them to requirement.
  • Linked test suits in HP Quality Center to RIT for automated tested.
  • Build smoke test suits in RIT.
  • Performed extensive wed service testing and scheme validation for using SoapUI and Actional SOAP Scope.
  • Coordinated with Code Management Team to get specific Code-Base into Testing Environments.
  • Excelled at system integration testing but being a point of contact for the entire application.
  • Performed Functional, Regression testing till Code Freeze and provided testing sign off to Project Managers.
  • Engineered data for test cases using SQL and other in house utilities.
  • Performed table testing in Oxygen XML Developer using table diff utility.

QA Engineer

Confidential

Responsibilities:

  • Performed Front-End UI testing for more than 10 small web sites.
  • Validated contents of each web page under test.
  • Verified landing pages of several links in the web sites.
  • Performed browser testing on several browsers like Firefox, Chrome and Internet Explorer etc.
  • Worked on various projects that involve Minor Functionality Changes.
  • Developed Master Test plan to test Web application system and drew out Level Test plan to test other components of web page.
  • As a trainer, trained students in practicing software quality assurance tasks and methodologies.

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