CAREER SUMMARY:

• Over 15 years of extensive and diversified experience in Software Quality Assurance, Quality Control, Software Testing, QA Team Management, Process Improvements, Configuration Management, Software Development and Architecture with DST Systems, FPL, Disney World, Confidential, Motorola, and IBM.
• Excellent communicator, recruiter and team leader with an empowering management style
• Analytic and self - starter with ability to drive an entire effort from conception to realization
• Excellent interpersonal skills, with ability to interface with all levels of staff
• Focused on software quality, leverage, and reusability with keen skills to details
• Deep knowledge in practical QA Process, QA Standards, and best practices
• Experience in effort estimation, test strategies, root-cause analysis, and in tracking issues
• Experience in requirement gathering, technical design analysis, documentations, and testing tools
• Hands-On Testing, team building, group management, problem solving, and decision making in a fast-moving and in a well-structured organizations
• Experience in SDLC, Concurrent Engineering, Agile methodology (SCRUM), Test Methodologies, Software Quality Standards, best practices
• Experience in STLC include: Risk Analysis, Planning Process, Test Design, Performing Tests, Defect Management, Quantitative Measurement, Validation and Traceability Matrix, Test Reporting
• Experience in all Types of Test Phases: Unit, Smoke, Functional, System, Regression, Performance, Stress, Destructive, Security, UAT, Client-Server, White box, Black box, Positive, Negative, GUI.
• Strong knowledge in structure of Test Environments (Dev, QA, Demo, Staging, and PROD)
• Experience in LAMP, Internet Protocols, Web and Graphic Designs, Site building, web hosting, and in many offline and online tools and utilities
• Experience in Real-time Embedded systems and in web-based Client-Server environments.
• Knowledge in Automated Tools (e.g. QA Wizard, Quick Test Pro (QTP), Test Complete,
• Administer and user of Defect and Issue Tracking systems using: Jira, QC, Bugzilla, QA Complete, SpiraTest, Zephyr, Fogbugz, Assembla…etc.).
• Experience in Financial, Advisors, Brokers, Rollover Portals, Retirement Plan Networks, Financial Calculators, Document Generators, …
• Experience in Power and Utility Trading systems (e.g. Nucleus, Phoenix… etc.) and regulations including Commodity trading: Gas, Oil, FX, Electricity, and Coal trading systems
• Strong knowledge in online advertisement and marketing business models since 1996
• Architect, developer and Founder of many successful online sites
• Strong in Search Engine Advertisements, SEM methods, Spiders, Robots, and deep knowledge in SEO to rank sites high in nature search results

TECHNICAL SKILLS:

Languages: C, C++, Visual C++, PHP, Java, ASP, .Net, Perl, AJAX, JavaScript, Unix Shell Scripting, CGI scripting, HTML, DHML, XML, Pascal, Delphi Object Pascal, CHILL, BASIC, CSS, Visual BASIC, Assembly, FORTRAN, ModSim II, TL1, BMML, Oracle, SQL, DB2, Lotus Notes DB Scripting,.

Systems: Redhat Linux, Unix, HP-UX, HP-Vue, X-Windows, Open-Windows, SunOS, MS Windows, OS/2 (WARP), IBM MVS, VAX, MAC, vxWorks, and DOS.

Software and Utilities: ClearCase, CVS, SVN, HP-Mercury Quality Center (QC, Quick Test Professional, ), Jira, Bugzilla, Fogbugz, Assembla, SpiraTest, Zephyr, Test Track, CM Pool, Browser Stack, Software Pool, Fault Report Systems, FRsys, Code Tracer, Wind River Tornado, Kylix, CC/GCC, Cadre, DDTS, Cross Talk, Lab Tools, Compression Utilities, RSS, Modems, Telnet, FTP, Protocols (DHCP, UDP, TCP/IP, .X25), Vo/IP telephony, Ethernet and VM-Ware, VNC, Remote Desktop, MS Office, Frame Maker, PC Tools, Visio, Anti-Spyware, Melware, Viruses software and Computer Maintenance Software, Browsers and E-mail, FrontPage, CP Explode, Private Load Build Tools, MS Works, WP, Browsers, IBM Works, MySQL Admin, Oracle Developer and Navigator, AllView, SWS4 Workbench, Internet Portals, CMS s. Nucleus, Phoenix Deal Capturing System, SharePoint, Cloud based packages, and many other software and networking packagesHardware: Debuggers, Tracers, System Analyzer, System Watch, Emulators (HTI), MOTOROLA Communications Service & Power Monitors, OM&T, MARCH Terminal, different Communication Simulators (TRBS3, UTS, ITS, ISDN Simulators).

PROFESSIONAL EXPERIENCE:

Confidential, West Palm Beach, Florida

Quality Assurance

• Lead testing efforts and process improvements, reported directly to CIO before acquisition by Confidential . the leading provider of strategic advisory, transformative technologies, and operations outsourcing to the financial and healthcare industries company
• Interface directly with end-clients, support deliverables on all phases, and coordinate UAT cycles for advisor portals and financial centers
• Hands-On Software Testing process, test architecture, allocate QA resources, author test documents and templates, and provide reports to executive managements
• Working closely and remotely with QA Teams (On-Shore and Off-Shore) to derive an entire Testing efforts
• Train new employees, review testers output, suggest & evaluate tools and utilities, and administer Test Management Systems
• Work on enhancing work process, write presentations, manuals, strategies, guidelines, work instructions, flow charts, integration process, risk assessments …etc.

Confidential, Juno Beach, Florida

Quality Assurance and Process Improvement Lead

• First QA Specialized hire in IT to establish a QA Department, control releases, define workflows, architect testing approaches, build QA process and Procedure, and evaluate and acquire necessary tools
• Determine resource allocation to effectively test products, projects, and features
• Support Commodity Traders on Trading floors for Gas, Power, Emissions, Futures, SWAPS, RECs trading
• Setup the next generation of Test Environment and methods of promoting changes among the different environments (Dev, Test, Staging, and Production)
• Administer Quality Center (QC) for NextEra Energy Resources and QTP for QA department
• Write Test Plans, Test Strategies, Test Scenarios, Test Cases, and provide QA effort estimate
• Review QA members Test Cases and Test Scenarios to ensure full testing coverage for the project
• Audit, manage, log, and track defects in Quality Center, Bugzilla, and SharePoint systems and sync changes
• Helped train employee on Six Sigma certification, write manuals, guidelines, and work flow charts
• Approve and certify deliverables based on Internal Auditors standards and guidelines

Confidential, Boca Raton, Florida

Quality Assurance Manager

• Founded the Technology QA Department and embedded it within the overall organization structure, interviewed and hired qualified QA engineers, defined and authored working instructions and guidelines, and introduced testing and validation and verification process to the technology department.
• Defined QA Test Environments and the workflow, and guidelines to interface it to Development, Staging, and Production environments.
• Defined the objective, charter, and policy for QA department and worked on improving testing process.
• Defined the guidelines and procedures for testing different types of requests and authored many QA documents, checklists, working instructions, templates, and maintained them
• Validated and reviewed Test Cases, Test Plans and ensured the validity and traceability of the delivered product and software back to requirements and specification
• Analyze incoming requests, schedule them, prioritize them, and assign them to the right QA engineers on daily bases to ensure the delivery of an accurate, traceable and error-free code on time.
• Founded the Configuration Management Process and executed the CM control with the available resources.
• Built Test Lab to simulate and reflect different users experiences with different OSs and Browsers
• Push code modules among different environments and monitor live syncs and changes to production
• Share ideas, participate in management meetings, moderate, follow up on requests, board new members, and check the conformance of resolutions to quality standards.
• Contribute to top quality by testing and finding defects early enough in SDLC and report them.
• Assisting in achieving the goals of our department, organization and the company as a whole by assessing risks, participating in different projects, create enhancements and suggestions to CP.

Confidential, Orlando, Florida

Quality Assurance and CM Lead

• Monitored, tested, and verified the functionality of World Disney World, Disney Land, Disney Cruise websites, and the Ticketing and Reservation Systems based on the given guidelines and requirements.
• Played the Configuration Manager role to stamp loads and push and Rollback code modules between different environments (Dev, QA, Staging, and Productions) for the Walt Disney Websites.
• Assigned QA tasks to different sections, attended management meetings, and coordinated work with Tech Producers and Managers to allow for smooth deployments of sections of sites to production.
• Authored Test Plans, Test Scenarios, Test Cases, and execute manual and automatic test cases using Test Directory, QA Wizard, and Star Team and validated the final product against the given requirements.
• Reported defects, followed up on fixes, verify them, and maintain them in Test Directory.
• Write and maintain test strategy documents for different offers and features for WDW and DLR sites.

Confidential, Boca Raton, Florida

Principal Software Developer and Test Engineer

• Key Contributor to top quality and coding standards (ISO-9000, ISO-9001, TL-9000, TUD)
• Analyzed software programs, requirements, and specifications for real-time embedded software modules, and created executable and maintainable offline, online, manual, and automatic test cases and test sets.
• Led Test Teams, assigned staffs, and scheduled tasks for regular, concurrent, and fast features.
• Used ClearCase, Mercury Test Director, TestTrack, WinRunner, LoadRunner, CM Pool, Software Pool, Fault Report Systems, FRsys, UTS (Fault Report Systems), ITS (Integrated Test System), Code Tracer, and other Rational tools to create manual and automatic test scripts, executed them, and reported defects.
• Tested software loads and modules via simulators, emulators, and live telephone switches using automated and manual tests and different command languages (TL1, BMML), debuggers, monitors, and code tracers.
• Designed, implemented, verified, and maintained features for the Electronic Digital Switching Network (EWSD), and for the newer Vo/IP Soft Switch (Surpass - hiQ/hiPath).
• Coded in various programming languages, documented, and inspected different code modules.
• Enhanced system architecture for major telecom companies (Lucent, Bell South, and Bell Atlantic) by implementing and testing new features, and modifying the TCP/IP messaging layouts and testing message communication and distribution among HW components
• Tracked and resolved code defects using root-cause analyses strategies and tracking systems.
• Designed and developed websites for various projects using PHP, Perl, mySQL, Flat DB, and JS.
• Designed and developed many Lotus Notes databases using Lotus Notes scripting language.
• Other tasks and duties that directly contributed to cost saving and making more money for the company including: patents, ideas, and team organizations.
• Implemented many features for TL1 (Transaction Language 1) commands under official GR guidelines, test them and assisted the Configuration Managers to deploy them live.

Confidential, Plantation, Florida

System Test Engineer

• Analyzed requirements and specifications for the Astro 1.7 mobile and portable Radios, wrote test plans, test scenarios, test cases, executed them, and reported results in a defect tracking system DTS.
• Tested Radio software with different control heads and different code plugs from development using Trunking and Conventional (MDC & ASTRO) signals, and maintained tests in ClearCase and CM pool.
• Created TFD’s (Test Flow Diagrams) and generated code plugs for different features using C-code interface utilities on HP-UX.
• Produced clear, traceable, and maintainable test scripts using automatic test script generator.
• Traced test cases using state charts, requirements, specifications and tuids on HP-UX OS platform.

Confidential, Boca Raton, Florida

Test Engineer

• Analyzed requirements and specifications for WPS (Work Place Shell), wrote test scripts, and executed them with different settings and configurations, environments, and conditions.
• Performed Performance and Functionality testing of the WPS operating system on different machine types and different networks.
• Installation testing of WPS under OS/2 on different system hardware.
• Tested drivers, BIOS, port assignments, configurations, and recovery process for WPS
• Performance testing of games (7th Guest, Doom, Flight Simulators...etc.) under different modes and different and OSs.