SUMMARY:

• Over 8 years of diversified experience in Software Testing using both Manual and Automated testing tools which includes 5+ years’ experience in team leading, in different industries such as Health Insurance, Auto Insurance, E - commerce, and Dialer/IVR, Mobile testing.
• Extensive Experience in functional testing, integration testing, regression testing, black box testing, white box testing, GUI testing, back-end testing, browser compatibility testing.
• Extensive experience in analyzing technical and business specifications, and documentation and intensively checking the data flow in Web based, Client/Server, and Mainframe environments.
• Worked using different QA methodologies like the standard Waterfall, Agile.
• Experience in creating, modifying and enhancing both manual & automated test script.
• Experience in bug-reporting and bug-tracking using the test management tools ALM, Test Director, Clear Quest, and Quality Center.
• Experience in testing Database Testing, SQL Queries with DB2 and Oracle tables.
• Experience in testing Web services and APIs.
• Possess excellent inter-personal, presentation and technical documentation skills with abilities to perform under stress.
• Versatile Team player with Good Communication skills and problem solving skills.

TECHNICAL SKILLS:

Tools: MTM, TFS, VSTS, UFT, Visual Studio, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business, Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400, Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber, automation framework, XML, SOAP, SOA, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script coded UI, FIDDLER, RALLY, Unix, Linux, Jira, Zephyr etc.

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Sr. Quality Assurance Analyst

Responsibilities:

• Involved in HI Expansion Regulatory Reports, EDI Transactions, NCPDP, DRE Pharmacy/Medical, Web Testing.
• Deployed SAS code using XWIN32 in both interactive mode and batch mode
• Analyzed business requirements documents for writing test cases
• In depth testing for 834/835 Inbound & Outbound process of X12 through Xengine until Submission file to State in ETL Process for Various LOB's.
• Used Spec Builder to check SNIP levels of X12 files for various EDI transactions
• Built Queries to test various Pharmacy, Medical Regulatory Reports for various Line of Business
• Involved in Web Testing for OHANAA project which includes testing various functionalities of Medicare, Medicaid Members, In Network & Out network Providers.
• Prepared and Execution of test scripts using QTP.
• Have Strong Automated Test tool proficiency with strong experience on QPT/UFT.
• Experience in TDD (Test Driven Development) / BDD (Behavior Driven Development)
• Proficiency with QPT/UFT Framework, Automated testing Methodologies
• Able to Create/Modify/Debug Automation Scripts using QPT.
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Worked on EDI transactions like 270/271, 276/277, 835/837,834
• Involved in validation of HIPAA for 270/271, 835/837, 834
• Involved in Data Selection for testing the EDI load Process: backend process for loading and processing the data received through EDI and manual process as per Business Rules.
• Executed the EDI Load process to verify that claims are validated as per Business Rules and good claims are successfully loaded for the adjudication; tested the loading of claims data into facets
• Performed Functional testing of Mobile application on platforms like Android and IOS.
• Involved in end to end testing of the Mobile Applications.
• Created reusable automation test scripts by from scratch and made them dynamic to reuse them later for the regression testing.
• Modified the Automation scripts by inserting check points to verify the object properties.
• Performed compatibility testing with various mobile handsets to ensure that functionality works fine.
• Test GUI and functionality on Android and IOS.
• Experience with working tools like TOAD, MS SQL Server Management studio, PLSQL, SQL Developer, Win SQL for creating and executing SQL Queries.
• Used Quality Center as test management tool for defect tracking and test case execution.

Environment: QPT, Eclipse IDE, JUNit, JAVA 2.47, Application Life Cycle Management (QC 11.0, QTP 11.0), Winscp418, X-Win32(SAS), Informatica Power Center Designer, Oracle SQL Developer, Xcelys, Toad for Data Analyst, Ultra Edit, Notepad ++, SpecBuilder, Transaction Manager(Xengine), TFS, Share point, Device Anywhere, Perfecto Mobile, iOS Android mobile testing native Blackberry simulator emulator handset iPad

Confidential, NJ

Sr. Quality Assurance Analyst

Responsibilities:

• Worked on new product development called “Outbound Dialer” which makes automated outbound calls to the clients for the payroll reminder and the client can interact with an automated IVR (Interactive Voice Response) system to make their selection.
• Tested TELEPHONY applications (Outbound Dialer) on various phone systems.
• Developed and implemented effective testing documentation for all phases of testing.
• Created Test Cases from business requirements, specifications, and design documents for JAVA-based applications and AS/400 system in Quality Center.
• Performed functional, regression testing.
• Supported UAT testing.
• Interacted with all members of the IT application project team including associates from the Development, Business Analysis, Quality Assurance and Release Management teams to ensure quality software application releases.
• Work with development team to resolve problem situations discovered during testing process.
• Extensive Data flow testing between JAVA application and AS/400 using DB2 and Oracle based on client interaction with automated IVR system.
• Written SQL queries for DB2 and Oracle.
• Created Test Data in AS/400.
• Testing batch jobs on AS/400 for data sync between DB2 and Oracle database.
• Provided daily status report for project progress, issues, action plan, and defect status.
• Provided Feedback to User guide Documentation team .

Environment: Windows NT/XP, DB2, Oracle, SQL Developer, Quality Center 9.2, AS/ 400, GVP Dialer, IVR, JAVA

Confidential, PA

Sr. Quality Assurance Analyst

Responsibilities:

• Did testing of the Mobile application behavior on various web browsers like, Google Chrome, Safari, Firefox and IE's
• Tested the mobile app for managing payments, extension request on existing loans, Layaways, Calculation pro-rate interest, choosing loan plans etc.
• Worked with SMEs for SUT and provided an overview and knowledge regarding various modules of application to test team members.
• Created test plan, test cases and test procedures to cover various test scenarios to cover all areas of applications and to conduct different types of testing
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Performed SIT and UAT test execution activities throughout STLC
• Defect tracking Microsoft Visual Studio 2010 (TFS)
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Using TFS for Test case management, and Defect Management purposes.
• Prepared automated scripts for Maintenance and Regression testing using QTP.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of MTM.
• Created and executed automated (Coded UI) scripts in Visual Studio and in TFS Test Manager
• Publishing the application in production for all platforms (Android, BlackBerry).
• Performed Regression, functional testing of Retail and eCommerce application
• Gathered requirements for the integration of POS system with the supply chain system
• Supported retail business processes and functionalities including POS application and systems; merchandise processes, such as allocation, goods receiving, store transfers, return to vendor.
• Created and executed automated (Coded UI) scripts in Visual Studio and in TFS Test Manager
• Documented Defects found during test on the Microsoft Team Foundation Server (TFS) and communicated recorded problems to the responsible development personnel.
• Documented and reported defects within established process and tracking systems using MTM.
• Involved performing end to end testing of Ecommerce applications
• Define and implement black-box, white box, grey-box and automated testing suites for eCommerce Web application and Order Management Systems
• I was exclusively working on “Warehouse Management” which is a web-based logistics system that provides an easily deployable method for receiving, storing and shipping inventory through one or more remote facilities
• Involved in testing of both Inbound and outbound processes of Red Prairie WMS
• Responsible for functional testing of Receiving, Picking, Shipping, Order Fulfillment, Reclamations, Cycle Counts, Inventory Control, Invoice Counting, Reports
• Performed Regression Testing by generating QTP scripts based on the business process.
• Performed Data Driven Testing using Parameterization in QTP to test the functionality of the application with different sets of data.
• Experience in conducting various types of System and Integration testing for an E-commerce web based application such as Security(to validate Username/Password), Account Creation process, different workflows, e-mail testing for each stage of workflows, Role level access based on the access grants, navigation testing to check the integrity between different screens within the application etc.
• Validated various canned and ad-hoc BO reports related to the application.
• Built RTM (Requirement Traceability Matrix) to capture all requirements in the testing process.

Environment: s: Oracle, Java, .net, Team Foundation Server, MTM (Microsoft Test Manager), TFS, Visual Studio, Quick Test Pro, UNIX, Share Point, UNIX, POS Registers, Emulator, perfecto mobile, MS Excel, VB Script, iOS, Android, Apple, Blackberry

Confidential, NJ

Sr. Quality Assurance Analyst

Responsibilities:

• Developed test plans, status report for the management review for complete end-to-end testing for SOA.
• Responsible for maintaining Health Insurance Portability and Accountability Act (HIPAA) compliance.
• Extensive testing experience with Member Enrolment, Member services, Facets ITS Claims processing and Claims adjudication.
• Created transaction sets like 837I/P, 835, 834,270/271,276/ 277 and27 8.
• Prepared 837 I&P Claims and validated these in Facets 4.51.
• Developed and executed manual test scripts using test plan and test lab sections of Quality Center for System testing, Integration testing and Regression testing of the application.
• Performed backend testing using SQL queries and executing stored procedures.
• Responsible for creating and executing test cases against Facets 4.71 upgrade.
• Involved in migration of the Facets from 4.51 to 4.71.
• Created test scenarios for 5010 repository to ensure maximum test data coverage and to reduce burden of manually created ANSI test data.
• Checked HIPAA compliance using EDIFECS tool.
• Tested new developments of X 12 837 claims, 835 payment files.
• Performed System testing by executing the Test scripts.
• Involved in testing various healthcare applications and migration of plans from legacy system to Facets application.
• Used Portico, Inspector (Initiate) to check provider and subscriber information.
• Responsible for creating test data manually in Facets application.
• Mapping requirements with Test plan in Quality Center.
• Executed the test cases and tracked defects in Quality Center.
• Used Facets for Claims processing.
• Interacted with the UAT team to solve issues related to the defects.
• Verified the member validation and provider validation using Facets.
• Test results are documented using MS Word and maintained Excel sheets for personal tracking of the defects.
• Interacted with users by conducting User Acceptance Testing (UAT) to ensure that the total functionality of the application was met by complying with all the business requirements.
• Document test results and provide status updates to the QA Team Manager and Test Coordinator.

Environment: Manual testing, Quality Center 10.0, Facets 4.51/4.71, Edifecs 4.5, Java, J2EE, IBM WebSphere, XML, Oracle 10g, SQL, SQL Developer, EDI X 12 401 0 & 5010, MS Office 2007, UNIX and Windows XP.

Confidential, MA

QA Analyst

Responsibilities:

• Tested the new Hanover Personal Lines Auto project for the state of New Jersey.
• Analyzing Software documentation for business, technical and Functional specification.
• Worked from Test plan, Test cases to executing test scripts and validating expected result.
• Used Mainframe utilities PMS (Policy management system) to create sample Auto policy for testing.
• Used Confidential Internet website for the Point Of Sale product.
• Extensively used SQL Queries to interact with the database for backend testing.
• Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire
• Updated the DB2 table whenever there is a change in the Base Rates, Score/Tier in the test environment.
• Tested JSP and Java the interactive portion of a content management system that allows Agent to see in advance the dynamic content of "promo and personalized messages.
• Tested Policy management system using Predictive analysis for Premium and tier calculation.
• Performed Black Box testing from end users perspective without knowing the code.
• Investigated and analyzed the bugs before reporting in the Lotus Notes database.
• Provided Training to users for using the application installed on Client side.

Environment: Windows NT, DB2, Lotus Notes, Java, PMS (Policy Management system- Mainframe utility)

Confidential, NJ

QA Analyst

Responsibilities:

• Analyzed Functional Requirement Specification, System Design Specification.
• Interact with the developers and the Managers to ensure they are kept abreast of testing progress, open issues and potential risks to the project.
• Performed screen Navigation Test to ensure that the links are established as per the documentation provided.
• Written SQL queries for Database testing.
• Written Winrunner script for data driven and Data base testing. Write s script for load test.
• Performed Black Box testing from end user’s perspective without knowing the code.
• Maintained test results using Test Director.
• Interacted with business analyst and developers to resolve issues.
• Documented issues such as bugs and enhancements for review by the project team.

Environment: Windows NT,UNIX, Oracle, PL/SQL, SQL Loader, Winrunner, Test Director

Confidential

Jr. Programmer/Analyst

Responsibilities:

• Designed, Developed and Implemented Payroll System using Visual basic 6.0/Oracle/UNIX and Crystal report 4.5.
• Responsible for designing and development of applications, conducting unit and system testing, documentation and interfacing with clients.
• Wrote Stored Procedure/Function & Packages using PL/SQL.

Environment: Oracle 7.3, Visual basic 6.0, UNIX, MS Access and Crystal Report 4.5