SUMMARY:

• Eight years of diverse experience in Information Technology with an emphasis on Software Quality Assurance.
• Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, RUP and Agile Methodologies, Agile PLM
• Expertise in using Testing tools LISA, Soap UI, QTP, and ALM/Quality Center.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator.
• Experience in testing Web Services and IVR applications (Touch Town, Power Speech)
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Good understanding of Data warehousing, ETL in SSIS to perform Source to Target testing.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Experience in Functional Testing, GUI, Regression, Smoke, System, Integration, Sanity, Black Box, User Acceptance Testing, End to End testing and Cross Browser testing of Client/Server, Web based & Mobile applications.
• Basic automation testing experience using LoadRunner, QTP/UFT.
• Knowledge in Application Life cycle Management (ALM).
• Exclusive experience in testing and development in SharePoint 2014.
• Hands on experience in SQL Server new features in test environment.
• Extensive testing experience with AS400 Mainframe Technology.
• Expertise in Oracle table data manipulation using SQL queries and UNIX commands.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.
• Extensive working experience in Oracle on UNIX Environment.
• Experienced in validating source to target mappings, their implementations via ETL tools, and the testing processes involved in a data warehousing environment.
• Highly detail oriented, organized, analytical and efficient in approach
• Strong working knowledge of Team Foundation Server (TFS) and Microsoft Test Manager (MTM)on Visual Studio Team Foundation (VSTF) in managing product lifecycle.
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS:

Testing Tools: UFT/QTP, Web Services, ITKO LISA, Selenium, Load Runner, SOPA UI, JIRA, TFS

Bug Reporting Tools: ALM/Quality Center, Bugzilla, JIRA, Test Director

Databases: SQL, SB2 MS SQL Server, Oracle, MS Access, DB2

Languages: C, C++, SQL, PL/SQL, .Net, JAVA, J2EE, JUnit, HTML

Query Tools: TOAD, MS SQL Server, My SQL, SharePoint 2010 and 2013.

Other Tools: MS Office Suite (word, Excel, Power point, Visio)

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox

PROFESSIONAL EXPERIENCE:

Confidential, Ney York, NY

Sr. Software Automation QA Analyst

Responsibilities:

• Automated all the test cases using java\selenium WebDriver and built a solid regression suite for the application
• Created automation framework and test scripts using Selenium Web-Driver for multiple platforms and browsers testing.
• Implement automation and test management framework including Selenium, Rally, and Cucumber to be used across multiple environments.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Prepared AS-IS PMS (Mainframe Policy Management System) and to identify current functionalities for Quote, Submit and Issuance of Insurance Policies and TO-BE documentation.
• Conducted Functionality testing during various phases of the application using UFT/QTP.
• Expert in writing test scripts manually.
• Created and maintained detailed test cases to perform various types of testing in Test Plan module of ALM/Quality Center.
• Performed data driven testing by data driver wizard and parameterization in UFT/QTP for web based application
• Extensively tested web service functionality and Performance using CA LISA and Load Runner.
• Generated Automation Scripts from Scratch for UFT/QTP.
• Writing Complex SQL queries and optimizing SQL Queries
• Created various Custom functions using VB scripting in UFT/QTP
• Worked in mainframe environment and used SQL to query various reporting databases
• Involved in validating SOAP XML specifications as per the standards.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Used JIRA for logging Defects and tracking
• Experience in designing and customizing automated test cases using ITKO Lisa.
• Scripted test cases using LISA for Services Validation
• Executed automated test cases in ALM/Quality Center and reported defects in JIRA
• Detected, reported and tracked defects using ALM/Quality Center.
• Conducted the defect report in ALM/Quality Center.
• Interacted with the developers to report and using ALM/Quality Center.
• Worked in an agile team to test the functionality of the Web based customer facing site
• Used ALM/Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool ALM/Quality Center.

Environment: ALM/Quality Center, QTP/UFT, Manual Testing, Mainframe, Web Services, SOAP UI, XML, UAT, Emulator like Device Anywhere, MS SQL Server, MS SQL, MS project, MS Office etc.

Android QA Tester

Responsibilities:

• Attending the meeting such as to be Workshops to understand the entire Oracle Retail Process and developing the Test document
• Tested application under the agile, scrum and sprint development and process.
• Understanding the Business requirement and Functional requirements.
• Assist in reviewing the Design / Architecture of the application with Development
• Working on IPad and Android versions of the apps.
• Preparing the Test Plan and Test Scenarios.
• Hosting the Defect triage call
• Created and published Test Plan, Test Strategy documents on SharePoint for project team members.
• Created Selenium Test cases for automation using Selenium Web Driver and Java
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Involved in manual and automated testing of the applications using UFT/QTP.
• Executed parallel browser testing on various machines using Selenium Grid and performed cross browser testing.
• Involved in Web Service Testing using SOAP UI.
• Provided data to the Business Analysts during UAT.
• Developing Appium scripts for Android/IOS Apps using Java.
• Used Hybrid Framework of Selenium to get data from Excel.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using JIRA
• Involved in Mobile Computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
• Experience in developing Appium framework for both Android and IOS.
• Created Detailed Test Plan, Test Approach, Test Matrix, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
• Performed data driven testing and parameterization using UFT/QTP.
• Writing and Executing Test cases for Android Testing
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Perform mobile testing on various mobile devices such as IPhone, HTC droid and Dell Streak.
• Integrated the selenium smoke test into Jenkins for continuous integration
• Worked on distributed test automation execution on different environment as part of Continuous Integration Process using Selenium WebDriver and Jenkins.
• Knowledge in test automation using Selenium Suite.
• Backend Testing using SQL and Unix Shell Scripts
• Created and executed Unix/Linux Scripting to automate the QA& Database Functions
• Arranged test case review sessions in order to ensure the 100% requirement coverage to perform various types of testing such as Functional, GUI, Interface, System and Integration, Back end, Security, Smoke/Sanity testing etc..
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
• Executed shell scripts in Unix/Linux, FTP the log files from UNIX to Window and emailed to developers in debug the defect
• Identifying objects of App Using UI Automaton tool for Android and Appium inspector for iOS.
• Used the Automation tool UFT/QTP with the Perfecto Mobile for real device hand set testing
• Involved in system & API testing for different modules
• Created various test reports such as Test Execution Status, Defect Status, and Defect Injection Rate through Reports and Graphs feature of ALM Quality Center and publish them on as needed basis on the SharePoint site.
• Tested the UI of the end product on mobile, PC, Android and Apple (iPhone, iPad) platforms to ensure that language translation and Currency conversions were displaying as required.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, Perfecto mobile and Simulators like: Android SDK, IPhone SDK etc.
• Performed Database testing using SQL queries
• Performed backend testing for data validation using SQL Queries.
• Performed negative and positive testing using SQL Queries
• Conducted Bug Review meetings by reviewing and discussing all defects by their business severity and worked actively development and business team to perform the root cause analysis in order to find the resolution.

Environment: IOS, Android OS, BlackBerry OS, Windows OS, Mac, Perfecto mobile, iPhone, iPad, XML, JQuery, Windows, C++, C#, Linux, ALM Quality Center, UFT/QTP, Java, J2EE, Oracle, TOAD, MS Office (MS Excel, MS Word, MS PowerPoint), MS Project.

Facets QA Analyst

Responsibilities:

• Performed Functional, System, Security, and Regression & User Interface testing of software applications.
• Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
• Written and executed test cases for ICD 9 and ICD 10 codes and charges validation
• Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
• Create test data as required by tests in Facets 4.71/5.01 and CCA.
• Tested various transactions (Enrollment (834), Payment (835) and Medical/Dental Claim Data (837) for their compliance with the HIPAA regulations.
• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Performed “UAT” for 5010 and ICD 10 codes.
• Prepared Test plan and test case for EDI 834 - Members Enrollment.
• Testing of EDI X12 834i, 834p, 834d Transaction sets for claims processing
• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, development team and test team members respectively.
• Edit claims (EDI Claims) with Ultra Edit.
• Tested the HIPPA EDI 837/834 transactions according to test scenarios and verify the data with FACETS on different modules.
• Worked on Facets User Interface Modernization and Claims enhancements like ICD-10 enhancements etc.
• Determined test objectives and standards by reviewing customer requirements and system design documents.
• Gained an understanding of business requirements, current system operations/functionality and any proposed new requirements.
• Developed test plan and test scenarios for different modules.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements, Detail Specification Document’s and GAP documents using Rational Quality Manager.
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Utilized Defect module of Quality Center for Defect Management.
• Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
• Documented and reported defects within established process and tracking systems using Quality Center.
• Developed Web Services scripts for a Web Service call sing SOAP
• Manually test each and every module of the application and verify against expected results.
• Good knowledge of ISO 9000, CMM Level standards, HL7 and ICD 9/10 code lists.
• Performed the functional testing of HL7 transaction XML format messages.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Understand and develop Web Services test strategy for different services as part of SOA
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Tested HIPAA EDI Transactions and Code Sets Standards such as 820, 837/835, 270/271, 276/277 transactions.
• Created and Maintained Test Matrix and Requirement Traceability Matrix.
• Extensively utilized Requirements, Test Plan, Test Lab and Defects Modules of Quality Center during STLC.
• Coordinated with the developers on Defects Status on a regular basis.
• Successfully created and executed complex SQL Queries on SQL Server Database using SQL Query Analyzer to verify and validate data.
• Responsible for testing backward compatibility on various proxies of web services
• Participate in various meeting and discussed Enhancement and Modification request.

Environment: Windows, Quality Center, SQL, QTP, Web logic, MS Office Suite, UNIX, Oracle, XML, Web Services, Etc

QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Center.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Performed software web testing for multi-family lending group commercial loan origination packages.
• Performed GUI testing on Loan IQ target screens to validate data population during post Conversion process.
• Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
• End to End testing of Banking Products such as Certificate of Deposits, Checking Accounts, Saving Accounts, Installment Loan, etc.
• Performed manual and functional testing on various parts of the application and used Quality Center for offshore defect tracking and Quality Center for onsite defect tracking
• Responsible for Manual Testing and Automation Testing.
• Analyzed, documented and maintained Test Results and Test Logs.
• Performed Web testing to check for broken links in a page.
• Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
• Validated database operations by executing SQL statements and compared actual database with new results to assure there is no data missing.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Rigorously tested SQL’s implementation of existing code.
• Performed backend testing for data validation using SQL Queries.
• Involved performing end to end testing of Ecommerce applications
• Created data driven tests using QTP by adding statements to already existing scripts so that test scripts could be run with multiple sets of data.
• Configuring and implementing stubs simulating actual web services
• Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Participated in daily Scrum meetings and sprint reviews and Implement AGILE QA processes and practices for efficient test and defect management.
• Used Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Create test cases and sample data to test Client Web Services.
• Bug Reporting using Quality Center.
• Interacted with the developers to report and using Quality Center.
• Involved in troubleshooting various build and configuration issues.
• Participated in Triage Meetings, weekly status meetings with IT and business people

Environment: Windows, Quality Center, SQL, MS Office Suite, QTP, Web Services, Etc

QA Tester

Responsibilities:

• Worked with the PM and PDU (Program Development Unit) to create Project Charter which covered high level objectives of the work to be done, strategic fit, key success factors and scope of the project
• Conducted a walkthrough session of the scope document to ensure that the project sponsors and stake holders understand the project scope and any associated constraints, risks and issues as early as possible.
• Worked on Guide wire’s Claim Center Application to identify claim process changes and enhancements.
• Created Detailed Test Plan, Test Approach, Test Matrix, Test Strategy documents based on the information gathered through business requirements and design/application walkthroughs.
• Prepared a package of Process Flow diagrams to document the existing system and used UML notations for Object Oriented Design and Documentation.
• Responsible for identifying gaps in the software between core functionality and user defined requirements.
• Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Managed IVR quality assurance (QA) which included the creation and documentation of test scenarios, test cases, scripts, testing, UAT and perform internal QA activities on IVR releases.
• Worked with clients to generate IVR Call Flow diagrams (VISIO), report needs and suggested improvements in order to build IVR test plan.
• Exported Manual test cases into Quality Center and maintained the same in the Test Plan module.
• Created and maintained Requirement Traceability Matrix(RTM) to ensure the requirement coverage
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Have good experience in Guidewire - Billing Center product
• Performed test case assignments in Test Lab modules of Quality Center.
• Detected, reported and tracked defects using Quality Center.
• Performed backend testing for data validation using SQL Queries.
• Functionally validated Web services delivered in SOAP XML format as provided in specification document
• Coordinated with Business Users and Development for setting up Test Environment, Test Data and Backend Interfaces.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues
• Assist and guide project teams to implement and document standards, procedures, artifacts, and plans consistent with QA and Test deliverables for the project team.
• Mentored QA Team by looking into different technical problems with development and helped them prioritize Testing tasks.
• Analyzed test progress and send weekly progress reports to the Project Manager
• Actively trained Business Users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.

Environment: Guidewire Policy Center and Guidewire Claim Center SQL Server, MS Visio, QTP, Quality Center, SOAP UI, MS Excel, MS Access, UNIX, MS Office

QA Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Using Quality center to manage the requirements, test scripts and also defects
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Involved in Black Box testing, Regression testing and also performed performance testing.
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing; and resolved system defects.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Test Director.
• Tracked defects using Test Director.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues

Environment: Test Director, Manual Testing Methods, QTP, Quality center, Functional Testing, Regression Testing, System Testing

QA analyst

Responsibilities:

• Wrote Test Plan and Test Cases according to business requirement.
• Wrote Test Cases using MS Excel.
• Performed data driven testing by data driver wizard and parameterization.
• Creating and updating test cases based on new and/or /updated functional or interface requirements
• Performed requirement traceability by setting automatic alerts for tracing changes in the requirements and system maintenance
• Manually performed functional testing based on the specification documents.
• Imported test cases from MS Excel, MS Word to Test Director.
• Constantly tested SQL for joins and contexts for new object creation.
• Used shell scripting to run the scripts as a part of creation of test environment and then validate the data.
• Participated in weekly meeting with the management team and walkthroughs
• Tested applications and documented results and bugs including documentation of information useful in the debugging process
• Generated the test execution report in Test Director to be reviewed by the QA Manager and development team.
• Attended weekly defect report meetings and presented progress update status.
• Participated in walkthroughs and meetings with business analyst, developers, team lead and QA manager on regular basis.
• Provided modification and enhancement request as needed to correct the defect and make the software more useable.