SUMMARY:

• 4+ years of experience with AOL and Blackberry Web and Mobile Apps Software Testing
• Experience in testing IOS and Android mobile applications for Blackberry and Good Collaboration Apps (Work/Access/Docs to go/Workspaces/Communicator)
• Hands on exprience in writing Unix Shell scripts,debugging applications in UNIX OS.
• Experience of Agile/Scrum method which includes attending User Story Grooming, Sprint Planning, Daily Stand - up, Sprint Review, and Sprint Retrospective.
• Experience in Unified endpoint mobile administration(UEM/BES12)
• Experience in Selenium automation testing using java scripts
• Proficient in developing test documentation such as test plans, test suites, test cases, test matrices
• Skilled in writing quality bug reports, tracking them via bug tracking systems
• Proficient in Functional, Exploratory, Smoke, Acceptance, Sanity, Regression, Localization, Integration,GUI,UAT,browser compatibility testing,Performance, Boundary,Usability testing
• Experience in creating/tracking/reporting features, user stories and defects in Rally
• Techno savvy smart phone user with experience in testing mobile applications for iOS, Android, Windows and Blackberry
• Excellent analytical, problem solving, decision-making, presentation and communication skills with ability to manage activities in a fast paced team environment
• Experience in working independently as wells as in international team setting with Thailand, India and Canada team
• Authorized to work for any employer in USA
• Certfied Test Professional(CSTE)

TECHNICAL SKILLS:

Software: QA, UNIX, Mobile applications testing, Web based testing, Bugzilla, Fiddler, Baregrep, BeyondCompare, Test plan,Defect Management,Traceability matrix,UAT,System testing,Web API testing

Operating Systems: Windows, UNIX, MAC, OSX, IOS and Android

Automation tool: UFT (QTP),Selenium

Web Testing Tools: Firebug, iTools, Crashlytics, Confidential Office, Confidential Powerpoint, Confidential Excel

Virtual Machines: VMware, Putty, WinSCP, VI editor

Bug Tracking: Bugzilla, JIRA, Atlassian Confluence wiki,Rally

Test Documentation: Test Rail,Integrity,Requirements traceability matrix,Defect management

Language: HTML,XML, SQL,UNIX,SQL

WORK EXPERIENCE:

Confidential

Software Tester

Responsibilities:

• Involved in functional testing and regression testing of Lemondrop SDK builds for all the collab apps of Good and ISV apps in IOS, Android and Blackberry phones.
• Responsible for keeping track of new builds of each SDK drop for 7 Interop Apps.
• Attended daily scrum meeting with the client manger and team members.
• Created and maintained requirements traceability matrices for the Good Apps.
• Responsible for creating test plan,test data and test cases for Good Apps.
• Received client appreciation for delivering high quality defects in JIRA.
• Helped in maintaining test environment up to date (with latest builds of BES12)
• System testing and End to end testing of the Launcher and Good Apps.
• Provide valuable feedback for the defects in Defect Triage meeting with the Client Developers and Managers.
• Provide feedback to developers about the important defects(P1) and keep track of defects in every release.
• Involved in User Acceptance testing of Good apps(Mobile Apps).
• Facilitated test line Manager/Client Manager with regular status reports for the Lemondrop SDK testing.
• Proactive participation in creation of test runs (Test Rail) and measure/forecast the progress of End to End testing.
• Participated in debugging the environment related issues in servers.
• Validated database results for the Apps by executing SQL commands.

QA Analyst

Responsibilities:

• Responsible for setting up On-Prem environment for SDL teams(Thailand and Colorado) to test Snap-in integration with Watchdox
• Test data creation for Integration testing of Watchdox
• End to end testing and system testing of Watcdox plus BES integration
• Responsible for providing detail test report on a daily basis to the client test manger
• Prepared reports for Defect analysis
• Reported maximum number of valuable defects in the WDXBESI team
• Received appreciation from dev team manager and client test team manager for providing consistently good test efforts
• Acted as point of contact for Canada (Client) team and Thailand team, provided information about the deployment and build status via daily status reports and daily stand meeting.
• Member of the core QA team for Product readiness suite for System testing.
• Attended Daily stand up meeting,Bug triage meetings and Weekly status meeting with client manager and team.
• Facilitate consolidated report to client test lead for Sign off on Watchdox Snap-in Karmel release
• Active participation in debugging complex Watchdox upgrade scenario with Dev and Client test lead
• Appreciation received from BlackBerry test team manager and test lead for high rate of test execution (Watchdox - Snap-in Integration) with accurate results.
• Involved in Test case development and test run creations within multiple contexts of the Snap-in integration.

SQL Developer

Responsibilities:

• Participated in Functional testing for BlackBerry on their Enterprise Mobility Management (EMM) Software UEM.
• Executed mostly manual test cases related to software functionalities
• Tested technical aspects of the software such email profiles (AD, LDAP, IMAP/POP3), VPNs, P2E, Apps,
• IT policies, Wi-Fi profiles, certificates, two factor authentication, etc..
• Tested on iOS, Android, BB and Windows Phone devices (Including tablets and desktops)
• Worked with XML, JSON files
• Deployment of the UEM software on servers (virtual machines using vSphere)
• Managed Databases using Confidential SQL Management Studio and PostGre SQL (restore, backup, maintenance)
• Executed SQL commands to validate database results during functional testing
• External integration of Mobile Work Space solutions like Android for Work, Samsung KNOX, Confidential Device Enrollment Program, iCloud, etc
• Managed Active Directories, Confidential Exchange (Created email users and mailboxes) on Mail servers
• Server operations: Powershell, Command Prompts, Services, domains,
• Root Cause Analysis, retrieve logs from mobile devices and servers
• Used Jira to report defects
• Used Test Rail for managing test cases and maintain test results.
• Performed Functional testing, regression testing and exploratory testing of BES12 and UEM

QA Analyst

Responsibilities:

• Participated in writing test cases by performing exploratory testing.
• Tested the mobile application for Xome in variety of devices like iPhone6, Samsung galaxy S6 and Tablet.
• Participated in compatibility testing of the web page of Xome in variety of mobile browsers Safari, Opera mini, Confidential .
• Performed exploratory testing and functional testing of the application.
• Communicated with QA lead and other team members on a regular basis to maintain focus of testing effort as well as discussing new feature and functionalities.
• Reported bugs with console logs, videos and screenshots in JIRA
• Responsible for verifying fixed bugs in new releases.
• Maintained/modified test plan and developed new test cases as new features were added /changes done to Requirement document.
• Involved in Regression testing for Xome app.

QA Analyst

Software/Tools: Apache Tomcat, Windows XP, Shell scripts, BLT (Bug Logging and Tracking tool), CSS, JAWS, HTML, TCM (Test Case Management tool), UNIX (Solaris), Wiki, QTP, CM (Configuration management Tool),Web Trak

Responsibilities:

• Analyze business requirements, create specifications and validation of customized AIM.
• Involved in Development of QA test plan for Regression and User acceptance testing using TCM.
• Develop manual test cases using Test Case manager.
• Prepare Test Environment and Test data.
• Prepare burn down chart and participate in daily scrum meetings
• Install AIM builds in UNIX environment.
• Design and execute the high level test cases of AIM using QTP.
• Execute manual test cases of AIM module in Windows environment and log the defects in BLT (bug logging and tracking tool).
• Assign severity ratings and track the status of the bugs using BLT.
• Active participation in bug scrub meetings and prompt co-ordination with the development teams for getting the critical defects fixed.
• Develop the modules for AIM in Module tool using Big Bowl publisher tool.
• Upload the data in the pages using page tool.
• Test web site with various browsers ( Confidential, Confidential, and IE) as a part of compatibility testing.
• Accessibility testing of the help pages of AIM module using JAWS (screen reader).
• Interact with programmers to identify and resolve technical issues.
• Document testing process, test strategies and plans
• Design and execution of automated functional and regression test cases using QTP
• Develop performance test cases using Segue Silk Test Performer, created around 1000 virtual users and simulated the virtual users to do perform the same functionality at the same time to determine the stress level of AIM
• Analysis of issues with the help of Logs (UNIX Environment).
• Responsible for sending test progress report and bug report to the client
• Used SOAP UI tool to test the response of web services.

QA Analyst

Responsibilities:

• Involved in execution of functional and regression testing of AD module and promo module, and reported many high severity defects at early cycle of the project.
• Design and development of high level test plan and detail test plan and Beta test plan for Aim pages.
• Develop the Requirement Traceability Matrix for AIM pages.
• Installation of the builds using CM tool and UNIX test environment and sanity testing of the AIM pages builds in windows environment.
• Active participation in bug scrub meetings and prompt co-ordination with the development teams for getting the critical defects fixed.
• Identify use cases by competitive analysis of the AIM pages with already existing community pages in the market and reported many critical defects in BLT at early stage of the project.
• Create pages in big bowl publishing tool, create AD module and promo module in Big Bowl Module tool.
• Test web site with various browsers ( Confidential, Confidential, and IE) as a part of compatibility testing.
• Used SOAPUI to test the response of the web services.
• Analysis of issues with the help of Logs (UNIX Environment).
• Creation of 1000s of virtual users in Segue Silk Test performer and determined the stress level of the AIM pages by simulating the users to perform different tasks at the same time in the AIM pages.