SUMMARY:

• Over 15 years experience in Information Technology, Software Testing, Business Analysis
• Over 15 years experience working with groups and individuals solving complex issues, including 11 years in the IT arena and over 7 years of direct client service in the Child Welfare/Human Services/Medical arena
• 8+ years of automated test experience
• Experience with TDD and Agile Software development methodology
• Created Automated Test Plans, Scripts, and Scenarios.
• Full SDLC testing exposure.
• Expertise in QA/ Testing of Web Based Applications.
• Proficient in working with C#, JAVA, .NET, Visual Basic, COBOL, HTML, and SQL.
• Strong Implementation and Release Management skills
• Strong time management, priority allocation and task management skills
• Ability to work independently and as part of a team
• Possesses drive to work through issues, seek team support and escalate issues as appropriate
• Ability to work both independently and within a team environment to meet project needs
• Highly customer service oriented with proven ability to work with business customers as well as other team members
• Strong organizational and multi - tasking skills
• Ability to work a flexible schedule during test weeks
• Experience with CMMI SEI Processes and the Software Development Life Cycle (SDLC)
• Strong Microsoft Word, Excel, Access, PowerPoint, Visio, MS Project

TECHNICAL SKILLS:

Platforms: Windows 2000/NT/XP, Windows 2007 Professional, Linux

Tools: Java Servlets, Java, MS Office, MS Project 2007, MS Excel 2007, MS Word 2007, PowerBuilder AppModeler, Toad, SQL, IBM Rational Robot, Rational Clear Case, ASP, XML, Oracle Forms/Reports, PVCS, Winrunner Test Tool, Test Director, Segue Silk Performer 6.5.1, JIRA Defect Manager, Quick Test Pro (QTP 9.2), Automation Anywhere, JIRA Query Language (JQL), Load Runner, HP Quality Suite, Cygwin, PuTTY Microsoft Visual studio 2010, Altova XMLSpy, Rally, WinSCP, CA Workload Control Center and JBoss

Databases: Oracle 8i, (SQL, PL/SQL), MS SQL Server 2008, DB2, MS-Access

WORK EXPERIENCE:

Confidential, Beaverton, OR

Software Quality Engineer

Responsibilities:

• Served as User Acceptance Test Lead for team in involved testing of integrated loan servicing products.
• Responsible for reviewing requirements and designs to identify test areas, performance requirements, and system integration points, implementation and execution of test scenarios and scripts, and reporting results.
• Created Software Test Plans and Software Test Results deliverables
• Created test scripts based on design specifications and user stories.
• Coordinated User Acceptance Test activities.
• Conducted QA on stored procedures, triggers and interfaces.
• Conducted testing on application data stores and verified that incremental data loads and data updates are functioning per application design.
• Created complex SQL code to condition loans for QA/UAT.
• Conducted rollout and rollback of code deployments in QA environment.
• Executed AutoSys jobs using CA Workload Control Center.

Environment: MS Office 2010,MS SQL Server 2012 R2, .Net

Confidential, Portland, OR

Software Quality Engineer III

Responsibilities:

• Served as a member of an agile software development group involved in cross functional team iterative approach to designing, developing and testing software.
• Conducted software testing on Health Exchange (HIX), Medicare and Individual Payment Portal products.
• Conducted testing on application data stores and verified that incremental data loads and data updates are functioning per application design.
• Validated data migrations using SQL queries utilizing Toad.
• Responsible for working with many groups within IT and with the business on analysis, design and development efforts to ensure high-quality testable deliverables and to plan, design, develop and execute automated and manual test cases.
• Attended code and design reviews.
• Provide demos to product owners, business representative and other pertinent stakeholders.
• Conducted Integration testing.
• Coordinated User Acceptance Test activities.

Environment: MS Office 2010, Oracle, .Net, Sybase

Confidential, Beaverton, OR

Senior Quality Data Analyst

Responsibilities:

• Served as a member of an agile software development group involved in cross functional team iterative approach to designing, developing and testing software.
• Created Software Test Plans and Software Test Results deliverables
• Created test scripts based on design specifications and user stories.
• Validated data migrations using SQL queries utilizing MS SQL Server 2008.
• Record and track software defects to their resolution.
• Conducted QA on stored procedures, triggers and interfaces.
• Used bash commands to verify content of source files.
• Worked closely with development, information engineering and support groups to assure that a high-quality, well-tested product was delivered.
• Coordinated User Acceptance Test activities.

Environment: MS Office 2010,MS SQL Server 2008 R2, .Net

Confidential, Fairfax, VA

Senior Consultant/ Software Test Engineer

Responsibilities:

• Created Software Test Plans and Software Test Results deliverables
• Created test scripts based on design specifications, use cases, and user stories.
• Created SQL queries to support software testing.
• Created and maintained all test related metrics.
• Served as a member of an agile software development group involved in cross functional team iterative approach to designing, developing and testing software.
• Responsible for reviewing requirements and designs to identify test areas, performance requirements, and system integration points, implementation and execution of test scenarios and scripts, and reporting results.
• Led effort pertaining to the creation, design and implementation automated test scripts using Rational Robot and Quick Test Profession (QTP).
• Conducted Functional Testing on the Confidential Advantage ERP HR/Payroll application.
• Managed and directly tested data warehouse and ETL activities.
• Conducted testing of handheld mobile device for the eWISACWIS project.
• Served as member of development team that evaluated and selected the automated test tool utilized for the project.
• Designed and conducted Integration and System testing for all newly released modules.
• Conducted end to end interface testing with external software systems.
• Served as Lead Software Test Engineer and Business Analyst on the Cal-Buy e-procurement application (California Strategic Sourcing initiative project)
• Conducted testing on payment processing modules for the ORCA (SACWIS) project.
• Participated on team that adopted the Test Driven Development method on ORCA (SACWIS) project.
• Led design sessions for the redesign of the Intake module on New Jersey SACWIS project.
• Served as Release Manager for all code upgrades for the New Jersey SACWIS project.
• Conducted Stress, Performance, Load and Capacity testing for the OR-Kids (SACWIS) project utilizing Load Runner.
• Conducted Stress, Performance, Load and Capacity testing for the ORCA (SACWIS) project utilizing SILK Performer 6.5.1.
• Conducted testing using gray box and black box test methodologies
• Work with business representatives to create software release schedules.
• Responsible for all development of test requirements, test cases and test procedures.
• Serve as the point of escalation for communicating issues identified during UAT to the System Support Lead(s).
• Utilized Quality Center to manage releases, requirements and test scripts, and software defects
• Served as facilitator for the Incident Review Team on the OR-Kids SACWIS project.
• Served as member of the Software Control Board (SCB)
• Record and track software defects to their resolution.
• Provide feedback to the Executive Management team regarding the status of the application under test.
• Worked with Project Management to create schedule for all test phases.
• New feature, regression, integration, interoperability and compatibility testing. This included black box, manual and automated techniques.
• Coordinated testing with offshore teams.
• Managed Requirement Traceability
• Conducted quality assurance activities such as code reviews and peer reviews.
• Conducted triage sessions to review software defects and other technical issues discovered in test environment and production.

Environment: MS Office 2007, Rational Robot, PL/SQL, TOAD, JAVA 2, J2EE, Struts, Ariba Buyer 8.2, .Net

Confidential, Golden, CO

Senior Software Test Engineer

Responsibilities:

• Responsible for reviewing requirements and designs to identify test areas, performance requirements, and system integration points, implementation and execution of test scenarios and scripts, and reporting results.
• Served as a member of an agile software development group involved in cross functional team iterative approach to designing, developing and testing software.
• Created Use Case Diagrams.
• Executed test scripts (manual and automated).
• Recorded software defects and tracked them to resolution.
• Tested GIS applications.
• Conducted functional testing on all Web Portal applications located on the site.
• Tested software applications that measured the amount of nuclear waste and other nuclear by-products at the Rocky Flats Nuclear Plant.
• Performs Integration, System, and Acceptance Test.
• Validation of over 100 applications prior to their installation to production.
• Created SQL queries to support software testing.
• Interfaces with End Users to confirm the testability of business requirements.
• Developed and delivered recommendations pertaining to the usability of Software Applications prior to their deployment to production.
• Conducted ARIBA e-Business Procurement application testing.
• Project Manager for the Thin Client Deployment team.
• Performed Configuration Management functions.
• Utilized Test Driven development approach for each test iteration.
• Conducted load, capacity and stress testing using Load Runner
• Conducted quality assurance activities such as code reviews and peer reviews.
• Created automated regression test suite using IBM Rational Robot.

Environment: MS Office 2000, Rational Robot, PL/SQL, SQL*Plus, TOAD, JAVA 2, Rational Test Suites, ASP, XML .Net, Oracle Forms/Reports, ARIBA Buyer 7.06, SAP, Load Runner, Linux Servers and PVCS

Confidential, Denver CO

Test Manager

Responsibilities:

• Planned and conducted all aspects of integration and user testing for the CO Trails application.
• Led Software Defect team that triaged defects and tracked them to resolution.
• Created Software Test Plans and documented the results of all testing phases.
• Serve as the point of escalation for communicating issues identified during UAT to the System Support Lead(s).
• Captured metrics for all test phases.
• Conducted risk analysis for the application under test and made recommendations accordingly.
• Supervised Test Team of nine (9) individuals responsible for scheduling, test script preparation, integration Test, System Test, User Acceptance Test and Regression testing, issue resolution.
• Directed test documentation and process compliance under SQA compliance ensuring adherence to SEI Level 3 processes.
• Presented pre and post testing briefings to Executive Management Team and Integrated Project Team.
• Resolved business process related issues with customer in order to avoid schedule delays.
• Managed process and procedures related to track all software and hardware releases of the application to the production environment
• Led testing of EFT, EBT and Payment Processing functional areas.
• Supervised staff, responsible for performance reviews, recruitment and hiring of new staff, providing comprehensive training.

Environment: MS Office 2000, Rational Robot, PL/SQL, TOAD, JAVA 2, Rational Clear Case, and PVCS