Test Analyst Resume

SUMMARY:

IT Professional with MBA & MS (Econ) and extensive experience Quality Assurance Testing in all phases of SDLC.
Strong analytical skills, in design, system requirements, operations, and marketing.
Known as a dedicated, hard worker who ‘works smart’ with outstanding people skills.

TECHNICAL SKILLS:

Tools: Test Director, Quality Center, Putty SQL, SOAPUI Pro, Eclipse, Crystal Reports, Remedy TMS, XML.

Programming: JAVA, SQL, PL/SQL, HTML, Unix, Linux, Visual Basic

Database: Oracle 8i & 9i, SQL, MS Access

Applications: MS Office, MS Project, MS Visio, Adobe Photoshop, Data Studio..

PROFESSIONAL EXPERIENCE:

Confidential

Test Analyst

Responsibilities:

Test Lead, including Product Testing, Regression, IST, End2End, UAT, Performance, Web Applications, Backend Testing. Completed 100% of the projects on or before target interval.
Involved in software development life cycle including test strategy preparation, test plan development, test case creation, test execution and bug tracking.
Test web applications in Scrum, Waterfall and Agile development processes with frequently changing requirements.
Analyze business requirements, software requirement specifications to create test plan and test cases for manual and automated testing.
Created detailed QA documentation including daily, weekly, entrance and exit status reports. Actively participated in project status meetings.
Review product requirement documents, functional specifications, and involved in developing test strategy, test plan and test case documents.
Testing on CRM program Oracle Service Cloud and various financial programs including Loan Distribution Engine and Loan Consolidation.
Interact with Business team and Software Developers for bug review and resolution.

Confidential

Quality Assurance Testing, IT Project Management

Responsibilities:

Business Analyst, Lead QA tester, including User Acceptance, Dev2Dev, Regression, Code & Unit, IST, End2End, Performance, Web Applications, Load & Stress Testing. Completed 100% of the projects on or before target interval.
Prepare, monitor & execute development, unit, regression, and system integration test plans for new and existing voice, data and provisioning systems; including integration of GNS and former MCI systems
Create and execute test plans, verify functionality, interface integrity of network and provisioning systems.
Tested LAN and WAN networking technologies, with focus on the following: IPv4, IPv6, BGP4, IVR, CoS, Ethernet switching, MPLS transport protocols and Remedy TMS.
Provide support, training and testing of upgrades and installations into the production environment.

Confidential

Specialist, Systems Analyst

Responsibilities:

Administered and Project Managed GNS reporting system using Crystal Enterprise.
Monitored supported systems and resolved outage in timely fashion.100% SLAs met.
Maintained 99.99% system availability.
Assembled, grouped & negotiated requirements for Reports & Development Project Contracts.
Managed and Administered Contracts and Projects. Facilitated project status meetings.

Confidential

Performance Assurance Manager

Responsibilities:

Developed / maintained database translating daily reporting to month - to-date and year-to-date reports.
Recognized with two consecutive company awards for going ‘above and beyond’.
Published and maintained daily, weekly and monthly Performance Reports for Engineering.
Analyzed and reported trends and deviances.