SUMMARY:

• 8 years of IT experience in Quality Assurance for E - Commerce, Data Migration, Data warehouse, Web-based, SAP, Siebel 7.x, Client/Server applications, Web Services using Manual and automated testing tools.
• Gathered and articulated business requirements in order to oversee the development of test plans and test Scripts.
• Experience in waterfall and Agile testing methodologies.
• Extensive experience with test management tools like Quality Center (HP ALM), Smart Bear (QA Complete), Microsoft Team Foundation Server.
• Experience executing automated test scripts using Quick Test Professional.
• Experience in creating automated test scripts using Parasoft SOA for testing Web Services.
• Experience as business analyst, production support, UAT coordinator.
• Extensive experience in data migration projects, Localization testing and Cross Browser compatibility testing projects.
• Proficient in writing test strategy, test plan, requirement traceability, defining test scenarios and test cases, developing and maintaining test scripts based on business and functional requirements, documented all phases of QA process
• Solid analytical and dynamic troubleshooting skills
• Experience in complex Manual Testing of GUI and functional aspects of the client-server and web based applications in all phases of STLC
• Experience in Functional, Regression, GUI, Usability, Integration, Exploratory, Smoke, Backend, Adhoc, Load, Performance, Localization, Mobile and Black Box Testing
• Performed backend database testing by writing SQL and PL/SQL scripts to verify data integrity.
• All testing engagements completed within project timelines and consistently met live-date project deadlines.
• Strong in Web application testing and understand architecture in terms of functionality and also experience in Multiple Browsers testing.
• Good experience in Authoring and Reviewing test cases.
• Involved in the implementation of QA testing Process, Quality metrics, Test estimations.
• Experience in Coordinating with Users across different Geographies during UAT phase of the project.
• Experience in onsite - offshore coordination and has the ability to stretch beyond normal working hours on a need basis.
• Excellent Communication, Analytical and Interpersonal skills.

TECHNICAL SKILLS:

Functional Test Tools: Quick Test Pro 10/11, Parasoft SOA 6.10, SOAP UI

Languages: Python, SQL, C#, ASP.NET, C++, Java, Processing

Middleware: Oracle service bus (OSB), TIBCO, Web Services

Operating System: UNIX, LINUX, Windows

Database Tools: TOAD, Oracle SQL Developer, Microsoft SQL Server, Teradata

Defect Management Tools: Webstar, Microsoft Team Foundation Server, Service Desk, HP Quality Center

Change Mgt Tools: Quality Center 10, HP ALM, Smart Bear (QA Complete)

Web Technologies: XML, HTML, JavaScript, VBScript

Office Tools: MS Office Suite, MS Project, Microsoft Share Point

PROFESSIONAL EXPERIENCE:

Confidential, California

Test Analyst

Responsibilities:

• Coordinate with clients and business users for requirement analysis, elaboration and test strategy.
• Provide estimation, test planning, UAT script preparation and support.
• Mainframe billing system validations including GUI, functional testing and end to end testing.
• Data migration, data warehouse testing of connected Teradata DB, data marts, dimension and fact tables.
• Hadoop, Hive interfaces testing, compliance testing and batch processing using datastage jobs (Websphere)
• Webservices testing for interfaces using SOAP UI.

Test Analyst

Responsibilities:

• Organize and schedule comprehensive testing procedures in order to ensure efficiency and success.
• Audit testing procedures and delivery.
• Inspect reported problems, provide timely resolutions, and monitor changes made until approval.
• Coordinate with clients and vendors to report the progress and results of projects.
• Propose testing procedures and automation during software conceptualization and development.
• Provide insight and knowledge regarding test procedures and innovations to full-time employees and teams. Coordinate with offshore team with a size of 15 across 3 different locations.
• Post flight testing using FMD mobile device and FMD simulator.
• UTC time zone testing across the web application which includes switching between local time zones of Trinidad, Norway, UK with UTC.
• Performance monitoring via Firebug to ensure SLAs for page load are met.
• Test data setup in backend database to verify functional flow across each module.
• Data migration testing, ETL, translational data testing activities, cross browser compatibility testing, sanity testing, ad hoc testing and functional testing for major releases in different regions in methodology similar to Agile.
• Work on integration testing of eFlight web application with SAP program for invoicing, maintenance systems.
• Execution of automated regression test suite using QTP.

Test Analyst

Responsibilities:

• Provide on ground support in Trinidad for Production roll out activities which included Training, production support activities such as identification and resolving production issues, data discrepancies, defect logging, tracking, triaging and closure.

Test Analyst

Responsibilities:

• Conduct user trainings on eFlight flight operations application.
• Create UAT test cases for end to end flight operations scenarios (Contracts - Invoicing).
• Independent analysis of requirements to create UAT test scenarios and scripts.
• Requirement gap analysis for integrated global application.
• Co-ordinate and execute User Acceptance Testing with 40+ users from Trinidad, Aberdeen, Norwich, Norway, Nigeria, Perth, Alaska and Gulf of Mexico.
• Modify use cases/to-be process models to keep them up to date and to reflect the change in requirements & Solution definition.
• Update Business requirement document and application help documents.

Test Analyst/Test Engineer

Responsibilities:

• Experience in estimation, test case preparation, and coordination and provide execution support to business users/stakeholders.
• Resolve requirement gaps by interacting with client business group and client development team.
• Mentor team providing insight on overall integration between applications tested and data flow involved.
• Managed team of 6 responsible for test scripts creation and execution.
• Ensure quality of deliverables through review of test scripts and test results.
• Anchor daily defect call with client stakeholders and vendors for faster resolution of the defects.
• Create test reports for different stakeholders.
• Involved in localization testing, cross browser testing, regression testing in addition to functional testing.

Test Engineer

Responsibilities:

• Conducted functional, regression, and automation testing.
• Performed test planning and estimation.
• Prepared Test Strategy, Test Plan documents. Managed a team of 5 people.
• Regression testing and Automation of middleware web services using Parasoft SOA test.
• Configuration of web services in different environments based on WSDL required for creation of automation test suite.
• Manage testing and quality process through review and execution of test cases, test management using HP quality center.
• Test order creation in Siebel and verify flow to Middleware and back end at checkpoints.
• Participate in environment related activities. Involved in executing QTP automation scripts.