SUMMARY:

• 9+ years of IT experience
• Sector - wise experience encompasses healthcare, logistics and insurance.
• Extensive knowledge and experience with Information Technology Infrastructure Library (ITIL) framework in the IT Service Management (ITSM) process.
• Experience in Project Management, Change and Release Management. Solid understanding and experience in software maintenance and development and to co-ordinate multiple projects and meet deadlines under pressure.
• HAVING A GOOD KNOWLEDGE ON AGILE PROCESS
• Having good experience as Release Implementation Coordinator.
• Having good experience as test lead
• Having good hands on experience on HP Service Manager Tool /HPSD
• Good Knowledge on Project Methodologies ( Water fall/Agile/SDM)
• Having Good Understanding of Test methodology (SIT/UAT/VAL/IMP)
• Experience in Distributed and Web environments, focused in JAVA Technologies - Java collections,threads, J2SE, JDBC, Struts, Spring, Hibernate Framework.
• Experience in Middle Tier Development using Servlets, JSPs, and EJB3.
• Expertise in Web service testing.
• Experience in web service testing tools like Soap UI pro or any supporting tool.
• Proficient in RDBMS concepts and experience in working with Oracle 9i/10g/11g, DB2 and MYSQL PL/SQL, SQL* Plus, Database triggers, Procedures, Functions.
• Sound knowledge in migration of systems, upgraded many project to higher java versions as wellas migrating applications from application servers.
• Closely worked with Release Management Team in doing builds and deploying code into variousenvironments like DEV/QA/SIT/UAT/Prod.
• Strong knowledge of Project Management skills such as time estimation, task identification, and scope management.
• Oversaw and coordinated the day to day running of projects by assisting project managers and senior managers. Also involved in the development, update and monitoring of business and action plans.
• Excellent written, communication and interpersonal skills with an analytical bent to problem solving and delivering solutions under high stress environment.
• Extensive experience in facilitating user group meetings and gathering Business/Functional user requirements, developing/designing diagrams in addition to creating Business Requirements Document (BRD).
• Developed/executed Test scenarios, Test Cases, Test Plans and Use cases to support the development team and business groups. Conducted Black Box, System Testing, Integration testing and User Acceptance Testing (UAT) along with issue/bug tracking.
• Experience in GAP Analysis, Risk Analysis.

TECHNICAL SKILLS:

Languages: Cobol, IMS,JCL, JAVA/ J2EE, SQL, PL/SQ

Methodologies: SDLC, Agile, Waterfall

Business Modeling Tools: Microsoft Visio

Business Analysis Techniques: Gap Analysis, Risk Analysis

Tools: TOAD, Ant, PL/SQL Developer, Junit

Testing tools: TRAC, Test link, Quality Center, Selenium, Rational tools

Change Management Tools: HP Service Manager, Primavera, MS Project

Office Tools: MS SharePoint, MS Office, MS Visio, Lotus Notes

Database: MS SQL Server, DB2 MS Access, and Oracle

CRM: Salesforce (Trained )

IDEs: Eclipse

PROFESSIONAL EXPERIENCE:

Confidential, BLOOMINGTON,IL

Test Analyst

Responsiblities:

• Involved in the project team, which focused on testing and dealing with process, tools and best practices. This team also leveraged testing knowledge, technology, methodology and resources across similar projects .
• Involved in querying using SQL and updating records and validate database records as expected.
• Prepared Traceability Matrix to show the test coverage requirement vs. Test scripts.
• Developed manual test scripts to evaluate Corporate Information Security Web based user authentication applications.
• Performed Input Validations, User Interface Validations, Browser Compatibility testing and Navigation testing.
• Performed Backend testing to verify the data integrity by passing SQL Queries.
• Performed Smoke and Functional testing on every build of the application.
• Defect Reporting, Analyzing, Tracking and Report Generation using Mercury Quality Center.
• Attended the daily Bug review meetings, weekly status meetings and walkthroughs and interacted with Business Analysts and Developers for resolving Defects.

E nvironment: Java, JSP, SQL, PL/SQL, QTP 11.0, HP Quality Center 11.0, Scrum Master pro, SQL Server, XML and HTML

QA Analyst

Responsibilities:

• Reviewed Functional requirement and Use Cases documented
• Created test scenarios and test cases based on functional documents and User stories.
• Setting Test plan and Test Lab in the Quality center for the projects to create and access requirements, defects, test cases and reports for the status.
• Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Quality Center.
• Used Quick Test Professional (QTP) for regression testing and running the automation suite.
• Responsible for software QA and analysis, with emphasis on performance testing and functional decomposition of web-based (SOA)
• Created automation test scripts to test all end-to-end components -- legacy mainframe, Web and upgrade.
• Participated in daily SCRUM meetings and gave the daily status of testing.
• Executed SQL queries to verify the database for the relevant test cases.

Environment: Java, JSP, SQL, PL/SQL, QTP 11.0, HP Quality Center 11.0, Scrum Master pro, SQL Server, XML and HTML

QA Lead /Test Lead

Responsibilities:

• Analyze business and technical requirements to create detailed test cases/scripts.
• Test the batch/on-line application module(s) to verify whether the changes meet the new business requirements.
• Prepared detailed Test Plan & Test Cases by understanding the business logic & user requirements
• Attend meetings with developers and managers for risk assessment of product.
• Revise current test cases to reflect changes made to the Test Plan documentation for new functionality and performance issues
• Worked closely with teams of clients, developers and testers throughout the entire development life cycle, to identify and manage requirements.
• Attend meetings with other heads of department for “brain storming” possible ways to correct problems with the systems
• Documented, implemented, monitored, enforced all processes for testing as per standards defined by the organization
• Worked with BAs and SMEs to identify and analyze functional gaps in the requirements.
• Wrote SQL (Toad) queries to check whether correct information was retrieved from the database
• Validation of data through SQL queries
• Participated in Integration testing, system testing, and Implementation testing
• Involved in Preparation of Test Summary Report.
• Interacted with development team for defect prioritization and resolution using Defect tracking Tool JIRA.
• Created traceability matrix between requirements and test cases.
• Participated defect review meetings with team members.
• Communicated defects encountered during regression test and follow up with developers until all issues were resolved
• Generated detailed reports of the bugs, the pass-fail reports and the Test results.
• Analyzed the data using SPUFI/File Manager

Environment: Java, COBOL, TSO/ISPF, JCL, MS OFFICE, File Manager, Manual testing, Jira, TRAC, Test link, SQL

QA Analyst

Responsibilities:

• Analyzed the Business Requirements document and have written Test Cases.
• Analyzed the Test plan, which detailed the testing scope, strategy, test requirements, and necessary resources.
• Ensure traceability of test cases back to the Business requirements.
• Conditioning data available from the repository as per the front end of the application under test.
• Responsible in developing Test Cases with Test Director. Used Test Director as Test Management Tool.
• Involved in Manual testing using Test Director to develop test cases, test scripts, executing the scripts and logging the defects.
• Involved in Functional, Regression, Performance and User Acceptance Testing.
• Performed User Acceptance Test on the application by interacting with the end-users.
• Provide a weekly project report that includes testing metrics and status reports.
• Extensively used SQL scripts/queries for data verification at the backend.

Environment: Test Director 7.5, JDKL3, DB2, C++, .NET, SQL Server 2000, Win NT 4.0/2000

Business Analyst

Responsibilities:

• As a Business Analyst my responsibility includes gathering requirement for the new development along with supporting and enhancing the existing Windows production environment. maintain data integrity.
• Worked closely with Business Users to gather and understand requirements for streamlining the Claims Processing System.
• Worked closely with Business to translate the Business requirements into User Reports.
• Performed Gap analysis for legacy systems being removed as part of the streamlining process.
• Consistently used SharePoint for managing and controlling the project documentation.
• Provided Six Sigma team with their requirements during DMAIC process.
• Coordinated the UAT testing for different business units.
• Worked closely with the offshore team to conduct Knowledge Transfer (KT) sessions during the migration phase.
• Used MS Project/ Primavera throughout the entire project for planning and managing the project.
• After eliciting the business requirements and converting into business/technical specifications, the requirements are formally converted into the form of BRD/FRD.
• Created use case diagrams using MS Visio to better understand the interaction between the user and the system.
• Created UML diagrams such State, Class, Sequence and Activity diagrams to depict graphically the business process for better understanding of the business process flow.
• Responsible for identifying, developing and completing the Release Definition, Release Implementation.

Environment: SDLC, RUP/Agile, Primavera, Windows 7, SharePoint, MS Visio, UML, Microsoft Office Suite, Mockup screen, MS Project, Primavera.